ZyXEL Communications P-2024 Support Notes Download

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P-2024 SERIES

VoIP ATA

Support Notes

Version 3.60

Jul. 2007

Summary of Contents for P-2024

Page 1: ...P 2024 SERIES VoIP ATA Support Notes Version 3 60 Jul 2007...

Page 2: ...ient program through the LAN 25 How do I upload or back up the configuration file the ROM file via the web configurator 25 How do I back up restore configurations using an FTP client program through t...

Page 3: ...new P 2024 series support 31 Does the P 2024 support TFTP 31 Does the P 2024 support TFTP over WAN 31 How fast is the DSL connection 31 My P 2024 cannot obtain a WAN IP address from the ISP to connec...

Page 4: ...se SIP 39 I am unable to register to a SIP server 40 I can register to the SIP server but cannot establish a call 40 I can make or receive a call but the voice traffic only goes one way not both way 4...

Page 5: ...Application Notes Internet Connection The following figures show a typical Internet access application using the P 2024 Before accessing the Internet in an office environment you must configure the P...

Page 6: ...P 2024 Support Notes All contents copyright c 2006 ZyXEL Communications Corporation 6...

Page 7: ...Default SMT menu password 1234 Setting up your Windows computer s 1 Ethernet connection Your computer s must have an Ethernet card installed If you have only one computer connect the computer to the...

Page 8: ...to your computer s Otherwise you will not be able to access the Internet Click the WINS configuration tab and select Disable WINS Resolution Click the Gateway tab Select any installed gateways and cli...

Page 9: ...P address of the P 2024 in the Address field The default LAN IP of the P 2024 is 192 168 5 1 Note that you can either enter http 192 168 5 1 or https 192 168 5 1 for secure login 2 First Login A login...

Page 10: ...P 2024 Support Notes All contents copyright c 2006 ZyXEL Communications Corporation 10 3 Use the WIZARD SETUP screens to configure Internet access settings on the P 2024...

Page 11: ...es depending on the Internet connection type you select The following figure shows an example screen for PPPoE connection type In the next wizard screen select Get dynamically from your ISP if the ISP...

Page 12: ...domain names For example when users enters a web site address the domain name the DNS server automatically maps the web site address to a public IP address and redirects the request to the intended w...

Page 13: ...formation to the DDNS server which updates the IP to DNS mapping Once the mapping is updated outside users can still access the web site hosted on an internal server behind the P 2024 You must registe...

Page 14: ...Enter the hostname given by the DDNS service provider For example zyxel com tw User Enter the user name that the DDNS service provider gives to your Password Enter the password that the DDNS service...

Page 15: ...e default setting is NOT enabled 2 Add the following commands at the end of the etc syslog conf file local1 var log zyxel log Where var log zyxel log is the full path of the log file 3 Restart syslogd...

Page 16: ...ta xxxxxxxxxx Protocol 1 IP 2 IPX 3 IPXHC 4 BPDU 5 ATALK 6 IPNG Data We will send48 hexadecimal characters to the server Example Jul 19 11 28 39 192 168 102 2 ZyXEL Communications Corp Packet Trigger...

Page 17: ...oto Shutdown Proto LCP ATCP BACP BCP CBCP CCP CHAP PAP IPCP IPXCP Example Jul 19 11 43 25 192 168 5 1 ZyXEL Communications Corp ppp LCP Starting Jul 19 11 43 29 192 168 5 1 ZyXEL Communications Corp p...

Page 18: ...he setting up altering and tearing down of voice and multimedia sessions over the Internet SIP signaling is separate from the media for which it handles sessions The media that is exchanged during the...

Page 19: ...nable this account and set the account information such as SIP number SIP local port SIP server address SIP server port Register server port Register server address SIP service domain in the fields be...

Page 20: ...You can configure the P 2024 to use multiple SIP accounts Select one to configure its settings on the P 2024 SIP Number A SIP account s Uniform Resource Identifier URI identifies the SIP account in a...

Page 21: ...gister server port then enter the port from the SIP Server Port field again here SIP Service Domain A SIP service domain is the domain name that comes after the symbol in a full SIP URI Enter the SIP...

Page 22: ...configuring this screen afresh Advanced Phone port settings You can configure the ring speaker volume and the echo cancellation settings for each phone port on the P 2024 To configure advanced phone...

Page 23: ...phone 1 is the quietest and 1 is the loudest Outgoing Call use SIP 1 and SIP 2 correspond to the P 2024 s SIP accounts Select whether you want the phone s attached to this phone port to use SIP accou...

Page 24: ...wser You can access the web configurator by entering the LAN IP address of the P 2024 in the web browser The default the P 2024 LAN IP is 192 168 5 1 Your computer IP address must be in the same subne...

Page 25: ...e P 2024 stores the uploaded firmware to its FLASH ROM and reboots Note Do NOT turn off the device while the file transfer process is in progress Doing so will damage your device and render it useless...

Page 26: ...t service on WAN interface for remote management in SMT menu 24 11 b Telnet service is enabled but your computer IP address is not included in the secured host list in SMT menu 24 11 In this case you...

Page 27: ...is a specific type of NAT SUA or PAT for NAT translates address into port mapping The primary motivation for RFC 1631 is that there is not enough IP address to go around In addition many corporations...

Page 28: ...Ethernet is an IETF draft standard specifying how a computer interacts with a broadband modem such as xDSL cable wireless etc to access the high speed data networks via a PPP dialer such as Microsoft...

Page 29: ...rface to connect to your LAN computer and the external cable DSL modem What can I do with the P 2024 You can connect to the Internet through the P 2024 This allows you to browse the web send and recei...

Page 30: ...and it requires the user to log in to the service provider network before Internet access is allowed The most popular implementation is TAS Toshiba Authentication System with a packet filtering firewa...

Page 31: ...he P 2024 support TFTP Yes In addition to the direct console port connection the P 2024 supports firmware upload and configuration file uploading download using TFTP Trivial File Transfer Protocol ove...

Page 32: ...a single 1 5 Mbps T1 telephone line All their subscribers share that 1 5 Mbps bandwidth Cable companies connecting to the Internet backbone using a T1 limit their subscribers to an absolute maximum of...

Page 33: ...ress of the computer whose MAC address is authorized by the ISP The P 2024 will use the copied MAC address as its WAN MAC address In SMT menu 2 enter the computer MAC address The P 2024 will use the c...

Page 34: ...and password exactly as provided by your ISP in SMT menu 4 Menu 4 Internet Access Setup ISP s Name MyISP Encapsulation Ethernet Service Type RR Toshiba My Login cso zyxel My Password Retype to Confirm...

Page 35: ...venient for the users if this IP is dynamic which changes With DDNS supported on the P 2024 you use a DNS name e g www zyxel com tw supplied by the DDNS service provider to your server e g Web server...

Page 36: ...pped to the same IP address as yourhost dyndns org This feature is useful when there are multiple internal servers and you want users to be able to use addresses such as www yourhost dyndns org and st...

Page 37: ...gital signal back to analog so the voice can be heard on the phone Why use VoIP Traditionally voice data is transmitted using circuit switching Since circuit switching is designed to carry voice it do...

Page 38: ...nteroperability between the two the industry is making slow but sure progress Interoperability must first happen between vendor implementations of the same protocol SIP to SIP and H 323 to H 323 and t...

Page 39: ...I choose Choose a codec that is also supported on the remote VoIP host since both ends of the VoIP connection must use the same codec In general a codec with low bandwidth consumption and high voice q...

Page 40: ...ster to the SIP server but cannot make a call through the P 2024 it is very likely there a NAT ATA or a firewall blocks the traffic It is NOT recommended that you install a NAT ATA in front of the P 2...

Page 41: ...for service with an RMA number Trouble Shooting Unable to Get WAN IP from ISP My P 2024 cannot obtain an IP address from the ISP for Internet access what should I do There are various ways your ISP c...

Page 42: ...address is authorized by the ISP The P 2024 will use the copied MAC address as its WAN MAC address In SMT menu 2 enter the computer MAC address The P 2024 will use the copied MAC address as its WAN MA...

Page 43: ...Address N A Second System DNS Server From ISP IP Address N A Third System DNS Server From ISP IP Address N A Edit Dynamic DNS No Field Setting System Name Enter the same name as the compute name on th...

Page 44: ...your ISP h Login Server Enter the IP address of the authentication server if you know it Otherwise leave this field to the default to have the P 2024 automatically obtain this information i My Login N...

Page 45: ...format of the packet trace result display is as follows Packet 0 11880 160 ENET0 R 0062 TCP 192 168 1 2 1108 192 31 7 130 80 index timer second channel receive transmit length protocol sourceIP port...

Page 46: ...0339 TCP 192 168 1 2 1108 192 31 7 130 80 5 11883 610 ENET0 T 0054 TCP 192 31 7 130 80 192 168 1 2 1108 6 11883 620 ENET0 T 0102 TCP 192 31 7 130 80 192 168 1 2 1108 7 11883 630 ENET0 T 0054 TCP 192...

Page 47: ...Length 28 Flags 0x02 S Window Size 0x2000 8192 Checksum 0xBEC3 48835 Urgent Ptr 0x0000 0 Options 0000 02 04 05 B4 01 01 04 02 RAW DATA 0000 00 A0 C5 92 13 11 00 80 C8 4C EA 63 08 00 45 00 L c E 0010 0...

Page 48: ...045C 1116 Sequence Number 0x4AD1B57F 1255257471 Ack Number 0x00BD15A8 12391848 Header Length 24 Flags 0x12 A S Window Size 0xFAF0 64240 Checksum 0xF877 63607 Urgent Ptr 0x0000 0 Options 0000 02 04 05...

Page 49: ...estination IP 0xC01F0782 192 31 7 130 TCP Header Source Port 0x045C 1116 Destination Port 0x0050 80 Sequence Number 0x00BD15A8 12391848 Ack Number 0x4AD1B580 1255257472 Header Length 20 Flags 0x10 A W...

Page 50: ...12370 980 ENET1 T 0062 TCP 202 132 155 97 10261 192 31 7 130 80 2 12373 940 ENET1 T 0062 TCP 202 132 155 97 10261 192 31 7 130 80 3 12374 930 ENET1 R 0064 TCP 192 31 7 130 80 202 132 155 97 10261 4 1...

Page 51: ...33 Urgent Ptr 0x0000 0 TCP Data Length 1127 Captured 42 0000 DF 33 AF 62 58 37 52 3D 79 99 A5 3C 2B 59 E2 78 3 bX7R y Y x 0010 A7 98 8F 3F A9 09 E4 0F 26 14 9C 58 3E 95 3E E7 X 0020 FC 2A 4C 2F FB BE...

Page 52: ...849B61 202 132 155 97 Destination IP 0xC01F0782 192 31 7 130 TCP Header Source Port 0x281E 10270 Destination Port 0x0050 80 Sequence Number 0x00C18F63 12685155 Ack Number 0xD3E95DE9 3555286505 Header...

Page 53: ...otocol 0x06 TCP Header Checksum 0x533C 21308 Source IP 0xCA849B61 202 132 155 97 Destination IP 0xC01F0782 192 31 7 130 TCP Header Source Port 0x281E 10270 Destination Port 0x0050 80 Sequence Number 0...

Page 54: ...cific trace packets sys trcp parse from_index to_index Example P 2024 sys trcp channel enet1 none P 2024 sys trcp channel enet0 bothway P 2024 sys trcp sw on P 2024 sys trcl sw on P 2024 sys trcp sw o...

Page 55: ...er Length 20 Type of Service 0x00 0 Total Length 0x002C 44 Identification 0x7F02 32514 Flags 0x02 Fragment Offset 0x00 Time to Live 0xED 237 Protocol 0x06 TCP Header Checksum 0x857D 34173 Source IP 0x...

Page 56: ...ce results sys trcp brief 1 7 Display specific trace packets sys trcp parse from_index to_index Example P 2024 sys trcp channel enet0 none P 2024 sys trcp channel enet1 bothway P 2024 sys trcl sw on P...

Page 57: ...04 217 0 2 Destination IP 0xCA849B61 202 132 155 97 TCP Header Source Port 0x0050 80 Destination Port 0x2826 10278 Sequence Number 0x4D713D8A 1299266954 Ack Number 0x00C8C015 13156373 Header Length 20...

Page 58: ...78 204 217 0 2 80 Ethernet Header Destination MAC Addr 00A0C5591284 Source MAC Addr 00A0C5921312 Network Type 0x0800 TCP IP IP Header IP Version 4 Header Length 20 Type of Service 0x00 0 Total Length...

Page 59: ...azine_log 0050 6F 2F 62 65 73 74 6F 66 74 69 6D 65 73 2E 67 69 o bestoftimes gi P 2024 Debugging PPPoE Connection Debugging PPPoE Connection You can use the packet trace tool on the P 2024 to troubles...

Page 60: ...trace results Example Trace Example on a crashed system ras sys trcp sw on ras sys errctl 3 ras poe debug 1 ras dev dial 1 Start dialing for node GPMI poeNetCmdExe chann poe0 event x420 poeChannDial...

Page 61: ...Hdr ver 1 type 1 code x19 sess id 0 len 12 x000C Undefined Address 0xE3F045C4 Undefined Data 0x56FF54FF r0 0xE3F045C4 r1 0x0001FFC0 r2 0x000000E5 r3 0x56FF54FF r4 0xE3F045C4 r5 0xE5BDBFEC r6 0x0001C46...

Page 62: ...ed 2b b f j n e5bdc0c0 00 00 00 00 00 00 00 00 00 00 00 00 00 01 ed 2b b f j n e5bdc0d0 00 00 00 00 00 00 00 00 00 00 00 00 00 01 ed 2b b f j n e5bdc0e0 00 00 00 00 00 00 00 00 00 00 00 00 00 01 ed 2b...

Page 63: ...31 7 130 80 index timer second channel receive transmit length protocol sourceIP port destIP port There are two ways to display the trace results 1 Online Trace display real time trace results on the...

Page 64: ...102 TCP 192 31 7 130 80 192 168 1 2 1108 7 11883 630 ENET0 T 0054 TCP 192 31 7 130 80 192 168 1 2 1108 8 11883 630 ENET0 R 0060 TCP 192 168 1 2 1108 192 31 7 130 80 9 11883 2602HW ENET0 R 0060 TCP 192...

Page 65: ...W DATA 0000 00 A0 C5 92 13 11 00 80 C8 4C EA 63 08 00 45 00 L c E 0010 00 30 33 0B 40 00 80 06 3E 71 C0 A8 01 02 C0 1F 03 q 0020 07 82 04 5C 00 50 00 BD 15 A7 00 00 00 00 70 02 P p 0030 20 00 BE C3 00...

Page 66: ...S Window Size 0xFAF0 2602HW40 Checksum 0xF877 63607 Urgent Ptr 0x0000 0 Options 0000 02 04 05 B4 RAW DATA 0000 00 80 C8 4C EA 63 00 A0 C5 92 13 11 08 00 45 00 L c E 0010 00 2C 57 F3 40 00 ED 06 AC 8C...

Page 67: ...1255257472 Header Length 20 Flags 0x10 A Window Size 0x2238 8760 Checksum 0xE8ED 59629 Urgent Ptr 0x0000 0 TCP Data Length 6 Captured 6 0000 20 20 20 20 20 20 RAW DATA 0000 00 A0 C5 92 13 11 00 80 C8...

Page 68: ...55 97 10261 192 31 7 130 80 ras sys trcd parse 0000 LAN Frame MPOA00 RECV Size 1181 96 Time 12387 260 sec Frame Type TCP 192 31 7 130 80 202 132 155 97 10270 Ethernet Header Destination MAC Addr 00A0C...

Page 69: ...5 92 13 12 00 A0 C5 01 23 45 08 00 45 00 E E 0010 04 8B B1 39 40 00 EE 06 A9 AB C0 1F 07 82 CA 84 9 0020 9B 61 00 50 28 1E D3 E9 59 85 00 C1 8F 63 50 19 a P Y cP 0030 FA F0 37 35 00 00 DF 33 AF 62 58...

Page 70: ...ng sys trcp sw on sys trcl sw on 1 4 Wait for packets to pass through the P 2024 on the WAN 1 5 Disable trace logging sys trcp sw off sys trcl sw off 1 6 Display brief trace results sys trcp brief 1 7...

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