NetAtlas Enterprise Ethernet Switch Manager User’s Guide
185
Chapter 19 Troubleshooting
Figure 131
EMS: Remove
2
Select
ZyXEL NetAtlas Enterprise V1.02
and then click
Change/Remove
(or
Add/
Remove
depending on your version of Windows).
3
Click
Yes
when asked to confirm removal. The
Uninstall Shield
now runs.
4
Click
OK
when the uninstall has successfully completed. Restart the computer when
prompted.
19.4 Problems Finding a Device
Table 104
Problems Accessing the EMS
PROBLEM
CORRECTIVE ACTION
In the SNMPc
Management
Console I cannot
find my device
Check that you have compiled and added the MIBs correctly.
Check that you have enabled auto-discovery.
Check that the map object properties are correct for initial installation. Make sure
the IP address entered is the IP address of the switch you want to manage via the
EMS.
Check that the ODBC driver is correctly configured.
Make sure that PostgreSQL is running.
Make sure that the computer you have installed the EMS on, is connected to the
network where the switch is located.
Make sure your computer’s Ethernet card is working properly.
If the problem still persists, uninstall and re-install the EMS software.
Summary of Contents for NETATLAS ENTERPRISE -
Page 1: ...NetAtlas Enterprise Ethernet Switch Manager User s Guide Version 1 02 1 2006 ...
Page 21: ...NetAtlas Enterprise Ethernet Switch Manager User s Guide 21 List of Tables ...
Page 27: ...NetAtlas Enterprise Ethernet Switch Manager User s Guide 27 Chapter 1 Introduction ...
Page 35: ...NetAtlas Enterprise Ethernet Switch Manager User s Guide 35 Chapter 2 Switch Manager ...
Page 45: ...NetAtlas Enterprise Ethernet Switch Manager User s Guide 45 Chapter 3 EMS Main Window ...
Page 67: ...NetAtlas Enterprise Ethernet Switch Manager User s Guide 67 Chapter 5 View ...
Page 91: ...NetAtlas Enterprise Ethernet Switch Manager User s Guide 91 Chapter 9 Fault ...
Page 99: ...NetAtlas Enterprise Ethernet Switch Manager User s Guide 99 Chapter 10 Maintenance ...
Page 103: ...NetAtlas Enterprise Ethernet Switch Manager User s Guide 103 Chapter 11 Tools ...
Page 109: ...NetAtlas Enterprise Ethernet Switch Manager User s Guide 109 Chapter 12 Device Menu Overview ...
Page 119: ...NetAtlas Enterprise Ethernet Switch Manager User s Guide 119 Chapter 13 System Configuration ...
Page 133: ...NetAtlas Enterprise Ethernet Switch Manager User s Guide 133 Chapter 14 Switch Configuration ...
Page 191: ...NetAtlas Enterprise Ethernet Switch Manager User s Guide 191 Appendix A SNMPc Network Manager ...
Page 193: ...NetAtlas Enterprise Ethernet Switch Manager User s Guide 193 Appendix B ...