ZyXEL Communications NAS540, User Manual

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Chapter 28 Troubleshooting
Cloud Storage User’s Guide
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2
Enter \\nas followed by the number of your model ( 540 for example) or the Server Name you
assigned the NAS. This shows you the folders in the NAS.
3
Use drag-and-drop or copy-and-paste to transfer files from your NAS to your local computer’s folder
or your storage device.
• You can download the files from your NAS. Just click on the file(s) in the Share Browsing screen
( Section 11.2 on page 124 ). Your computer will prompt you for the location where you want to
save the file.
28.11 Networking
I want to control who can access my folder(s)/file(s).
• If you are an administrator, you can configure a user’s access rights. Use the Shares screen
( Section 24.3 on page 291 ) to do this.
• If you enabled Web Publishing for a folder, anyone on your network can play the media files in
the published shares. No user name and password or other form of security is used. The media
server is enabled by default with the video, photo, and music shares published.
One of the computers in my network cannot use the printer I connected to the NAS.
• You must install the printer driver on each computer that will use the printer.
• Check
Section 28.4 on page 340 and check for related connectivity issues.
28.12 Some Features’ Screens Do Not Display
Many NAS features require a valid internal volume.
Features like the print server, download service, FTP and Windows/CIFS access will not work
without a valid internal volume. Make sure you have a volume on an internal disk and that the
volume is in the healthy state.
• Install an internal disk if one is not installed yet or has failed. See the Quick Start Guide for how
to install an internal disk.
• Create a new volume if you do not have one on the internal disk yet.
• Make sure the volume on the installed internal disk is in a healthy state.