ZyXEL Communications MAX218M2W, User Manual

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Chapter 13 Troubleshooting
MAX208M2W Series User’s Guide
189
3
If the problem continues, contact your ISP.
The Internet connection is slow or intermittent.
1
The quality of the MAX208M2W Series’s wireless connection to the base station
may be poor. Poor signal reception may be improved by moving the MAX208M2W
Series away from thick walls and other obstructions, or to a higher floor in your
building.
2
There may be radio interference caused by nearby electrical devices such as
microwave ovens and radio transmitters. Move the MAX208M2W Series away or
switch the other devices off. Weather conditions may also affect signal quality.
3
There might be a lot of traffic on the network. Look at the LEDs, and check Section
1.2.1 on page 21 . If the MAX208M2W Series is sending or receiving a lot of
information, try closing some programs that use the Internet, especially peer-to-
peer applications.
4
Disconnect and re-connect the power adapter to the MAX208M2W Series.
5
If the problem continues, contact the network administrator or vendor, or try one
of the advanced suggestions.
The Internet connection disconnects.
1
Check your WiMAX link and signal strength using the Strength Indicator LEDs
on the device.
2
Contact your ISP if the problem persists.
13.4 Reset the MAX208M2W Series to Its Factory
Defaults
If you reset the MAX208M2W Series, you lose all of the changes you have made.
The MAX208M2W Series re-loads its default settings, and the password resets to
1234. You have to make all of your changes again.