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Chapter 25 Maintenance

EMG6765-Q10A User’s Guide

181

Figure 111

Maintenance > Diagnostic > Ping

The following table describes the labels in the

Sys OP Mode

screen.

25.10.2 Trace Route Screen

Use this screen to trace the route packets take to a host. Click

Maintenance > Diagnostic > TraceRoute

to open the following screen.

Table 80 Maintenance > Sys OP Mode

LABEL

DESCRIPTION

Type the IP address of a computer that you want to perform ping in order to test a connection.

IPv4_Ping

IPv6_Ping

Click this to ping the IP address that you entered.

Summary of Contents for EMG6765-Q10A

Page 1: ...User s Guide EMG6765 Q10A AC2200 Gigabit Ethernet MoCA Gateway Copyright 2017 Zyxel Communications Corporation LAN IP Address http 192 168 1 1 User Name admin Password back label default key Version 1...

Page 2: ...see due to differences in release versions or your computer operating system Every effort has been made to ensure that the information in this manual is accurate Related Documentation Quick Start Guid...

Page 3: ...nt Mode 29 Tutorials 36 Technical Reference 53 Monitor 54 WAN 60 Wireless LAN 72 LAN 94 MoCA 100 DHCP Server 104 NAT 109 DDNS 119 Static Route 121 Interface Group 124 Firewall 127 Content Filtering 13...

Page 4: ...1 5 Resetting the EMG6765 Q10A 14 1 5 1 RESET Button 14 1 5 2 The WPS Button 14 1 6 Front Panel 15 1 7 Rear Panel 16 1 8 Wall Mounting 17 Chapter 2 Introducing the Web Configurator 18 2 1 Overview 18...

Page 5: ...s Wi Fi Network Using WPS 37 6 3 1 Push Button Configuration PBC 38 6 3 2 PIN Configuration 39 6 4 Connecting to the EMG6765 Q10A s Wi Fi Network Without WPS 41 6 5 Configuring Static Route for Routi...

Page 6: ...9 3 Wireless Security 78 9 3 1 No Security 78 9 3 2 WPA2 PSK 79 9 3 3 WPA2 80 9 4 More AP Screen 81 9 4 1 More AP Edit 82 9 5 MAC Filter Screen 84 9 6 Wireless LAN Advanced Screen 86 9 7 Quality of S...

Page 7: ...apter 13 NAT 109 13 1 Overview 109 13 1 1 What You Can Do 109 13 1 2 What You Need To Know 110 13 2 General 111 13 3 Port Forwarding Screen 112 13 3 1 Port Forwarding Edit Screen 114 13 4 Port Trigger...

Page 8: ...een 129 17 3 Services Screen 129 Chapter 18 Content Filtering 132 18 1 Overview 132 18 2 Content Filter 132 Chapter 19 IPv6 Firewall 134 19 1 Overview 134 19 2 IPv6 Firewall Screen 134 Chapter 20 Pare...

Page 9: ...UPnP in Windows XP Example 156 22 4 2 Web Configurator Easy Access 158 Chapter 23 USB Media Sharing 161 23 1 Overview 161 23 2 What You Can Do 162 23 3 What You Need To Know 162 23 4 Before You Begin...

Page 10: ...0 3 NsLookup Screen 182 Chapter 26 Troubleshooting 184 26 1 Overview 184 26 2 Power Hardware Connections and LEDs 184 26 3 EMG6765 Q10A Access and Login 185 26 4 Internet Access 186 26 5 Resetting the...

Page 11: ...11 PART I User s Guide...

Page 12: ...fing and downloading while using the 5 GHz band for time sensitive traffic like high definition video music and gaming Figure 1 Dual Band Application A range of services such as a firewall and content...

Page 13: ...lowing networks with the EMG6765 Q10A Wired You can connect network devices via the Ethernet ports of the EMG6765 Q10A so that they can communicate with each other and access the Internet Wireless Wir...

Page 14: ...reset to the back label default key and the IP address will be reset to 192 168 1 1 router mode 1 5 1 RESET Button 1 Make sure the power LED is on 2 Press and hold the RESET button for more than 5 se...

Page 15: ...properly Off The EMG6765 Q10A is not receiving power Internet On The EMG6765 Q10A has an IP connection but no traffic Your device has a WAN IP address either static or assigned by a DHCP server PPP n...

Page 16: ...not connected or the EMG6765 Q10A does not detect another MoCA device LAN 1 4 Rear Panel On The EMG6765 Q10A s LAN connection is ready Blinking The EMG6765 Q10A is sending receiving data through the L...

Page 17: ...the wall Push the anchors into the full depth of the holes then insert the screws into the anchors Do not insert the screws all the way in leave a small gap of about 0 5 cm If not using screw anchors...

Page 18: ...ows XP SP Service Pack 2 JavaScript enabled by default Java permissions enabled by default Refer to the Troubleshooting chapter Chapter 26 on page 184 to see how to make sure these functions are allow...

Page 19: ...reen The following table describes the labels in this screen 2 3 2 Password Screen You should see a screen asking you to change your password highly recommended as shown next Table 3 Login screen LABE...

Page 20: ...the Administrator Inactivity Timer field expires default five minutes go to Chapter 25 on page 173 to change this Simply log back into the EMG6765 Q10A if this happens Table 4 Change Password Screen L...

Page 21: ...Section 4 2 on page 22 to view the Status screen in this mode Access Point Use this mode if you want to extend your network by allowing network devices to connect to the EMG6765 Q10A wirelessly Go to...

Page 22: ...uter mode by default Routers are used to connect the local network to another network for example the Internet In the figure below the EMG6765 Q10A connects the local network LAN1 LAN4 to the Internet...

Page 23: ...Web Configurator Click this icon to view copyright and a link for related product information Select a number of seconds or None from the drop down list box to refresh all screen statistics automatica...

Page 24: ...subnet mask Default Gateway This shows the WAN port s gateway IP address IPv6 Address This shows the IPv6 address of the EMG6765 Q10A on the WAN LAN Information MAC Address This shows the LAN Etherne...

Page 25: ...sage This displays what percentage of the EMG6765 Q10A s processing ability is currently used When this percentage is close to 100 the EMG6765 Q10A is running at full load and the throughput is not go...

Page 26: ...e Use this screen to view current DHCP client information Packet Statistics Packet Statistics Use this screen to view port status and packet specific statistics WLAN 2 4G Station Status Association Li...

Page 27: ...s screen to view the MoCA connection status and information about the connected MoCA device s DHCP Server General Use this screen to enable the EMG6765 Q10A s DHCP server Advanced Use this screen to a...

Page 28: ...speed and duplex settings MAINTENANCE General General Use this screen to view and change administrative settings such as system and domain names Account User Account Use this screen to change the pas...

Page 29: ...10 Wireless Internet Access in Access Point Mode Many screens that are available in Router Mode are not available in Access Point Mode such as bandwidth management and firewall 5 2 What You Can Do Us...

Page 30: ...urator refreshes once the change to Access Point mode is successful 5 3 2 Accessing the Web Configurator in Access Point Mode Log in to the Web Configurator in Access Point mode do the following 1 Con...

Page 31: ...nd maintenance settings in Access Point Mode is the same as for Router Mode See Chapter 9 on page 72 for information on the configuring your wireless network See Chapter 25 on page 173 for information...

Page 32: ...Security This shows the level of wireless security the EMG6765 Q10A is using WLAN 5G Information MAC Address This shows the 5GHz wireless adapter MAC Address of your device SSID This shows a descripti...

Page 33: ...10A again using the new IP address Memory Usage This shows what percentage of the heap memory the EMG6765 Q10A is using Interface Status Interface This displays the EMG6765 Q10A port types The port ty...

Page 34: ...s on how to reset the EMG6765 Q10A Also when you select this you cannot enter an IP address for your EMG6765 Q10A in the field below Static IP Address Click this if you want to specify the IP address...

Page 35: ...the field to the right If you chose User Defined but leave the IP address set to 0 0 0 0 User Defined changes to None after you click Apply If you set a second choice to User Defined and enter the sam...

Page 36: ...Network Thomas wants to set up a wireless network so that he can use his notebook to access the Internet In this wireless network the EMG6765 Q10A serves as an access point AP and the notebook is the...

Page 37: ...rs Click Apply 4 Open the Dashboard screen Verify your wireless and wireless security settings under Device Information and check if the WLAN connection is up and under Interface Status Thomas can now...

Page 38: ...that your EMG6765 Q10A is turned on and that it is within range of your computer 2 Push and hold the WPS button located on the EMG6765 Q10A s side panel for more than 1 second Alternatively you may l...

Page 39: ...k and its security by pressing a button on both EMG6765 Q10A and wireless client the Android 4 4 2 phone in this example Figure 16 Example WPS Process PBC Method 6 3 2 PIN Configuration When you use t...

Page 40: ...eless client s configuration utility The EMG6765 Q10A authenticates the wireless client and sends the proper configuration settings to the wireless client This may take up to two minutes The wireless...

Page 41: ...nnecting to the EMG6765 Q10A s Wi Fi Network Without WPS Note In this example we use a Windows 7 laptop that has a built in wireless adapter as the wireless client SECURITY INFO WITHIN 2 MINUTES Enter...

Page 42: ...tandards 2 Click the Wi Fi icon in your computer s system tray 3 The Wireless Network Connection screen displays Click the refresh button to update the list of the available wireless APs within range...

Page 43: ...he EMG6765 Q10A make sure you entered the correct security key If the connection has limited or no connectivity make sure the DHCP server is enabled on the EMG6765 Q10A If your connection is successfu...

Page 44: ...tings In the following figure router R is connected to the EMG6765 Q10A s LAN R connects to two networks N1 192 168 1 x 24 and N2 192 168 10 x 24 If you want to send traffic from computer A in N1 netw...

Page 45: ...e screen using the following settings 4a Select Enable in the Static Route field Enter the Route Name as R 4b Type 192 168 10 0 and subnet mask 255 255 255 0 for the destination N2 4c Select Enable in...

Page 46: ...ial covers Registering a DDNS Account on www dyndns org Configuring DDNS on Your EMG6765 Q10A Testing the DDNS Setting Note If you have a private WAN IP address then you cannot use DDNS 6 6 1 Register...

Page 47: ...ress a b c d that is connected to the Internet 2 Type http zyxelrouter dyndns org and press Enter 3 The EMG6765 Q10A s login page should appear You can then log into the EMG6765 Q10A and manage it 6 7...

Page 48: ...ephine and others not listed in this screen will no longer be able to access the Internet through the EMG6765 Q10A 6 8 Using Multiple SSIDs on the EMG6765 Q10A You can configure more than one SSID on...

Page 49: ...he LAN port of the EMG6765 Q10A using an Ethernet cable 2 The default IP address of the EMG6765 Q10A in router mode is 192 168 1 1 In this case your computer must have an IP address in the range betwe...

Page 50: ...icon of the first entry to configure wireless and security settings for SSID_Worker 8 Configure the screen as follows In this example you enable Intra BSS Traffic for SSID_Worker to allow wireless cli...

Page 51: ...reless and security settings for SSID_Guest 12 Configure the screen as follows In this example you enable Intra BSS Traffic for SSID_Guest to allow wireless clients in the same wireless network to com...

Page 52: ...the SSID_VoIP wireless network Select SSID_VoIP from the SSID Select drop down list enable MAC address filtering and set the Filter Action to Allow Enter the VoIP device s MAC address in the Mac Addr...

Page 53: ...53 PART II Technical Reference...

Page 54: ...t specific statistics the system up time and so on Section 7 5 on page 56 Use the WLAN 2 4G 5G Station Status screen to view the wireless stations that are currently associated to the EMG6765 Q10A Sec...

Page 55: ...Figure 18 View Log You can configure which logs to display in the View Log screen Go to the Log Setting screen and select the logs you wish to display Click Apply to save your settings Click Cancel to...

Page 56: ...Status screen Read only information here includes port status packet specific statistics and the system up time The Poll Interval s field is configurable and is used for refreshing the screen Table 11...

Page 57: ...you re using Ethernet encapsulation and Idle line ppp idle Dial starting to trigger a call and Drop dropping a call if you re using PPPoE encapsulation This field displays Down when the line is discon...

Page 58: ...ciated wireless station SSID This field displays the name of the EMG6765 Q10A s wireless network to which the station is connected TxPkts This field displays the number of packets transmitted by the s...

Page 59: ...field displays the total number of Join packets the EMG6765 Q10A has received for this IGMP multicast group Total Leaves This field displays the total number of Leave packets the EMG6765 Q10A has rec...

Page 60: ...Internet Connection screen to enter your ISP information and set how the computer acquires its IP DNS and WAN MAC addresses Section 8 4 on page 62 8 3 What You Need To Know The information in this sec...

Page 61: ...extremely important because without it you must know the IP address of a computer before you can access it The EMG6765 Q10A can get the DNS server addresses in the following ways 1 The ISP tells you...

Page 62: ...t Protocol is a network layer protocol used to establish membership in a multicast group it is not used to carry user data The EMG6765 Q10A supports both IGMP version 1 IGMP v1 and IGMP version 2 IGMP...

Page 63: ...of the connection Default Select the WAN interface that you want to configure as default Name This is the service name of the connection Interface This is the interface of the connection Type This sho...

Page 64: ...n LABEL DESCRIPTION ISP Parameters for Internet Access WAN Name Enter the name to use for this connection definition Encapsulation You must choose the IPoE option when the WAN port is used as a regula...

Page 65: ...65 Q10A sends to a DHCP server when getting a WAN IP address Enable DHCP Option 60 Select this to identify the vendor and functionality of the EMG6765 Q10A in DHCP requests that the EMG6765 Q10A sends...

Page 66: ...ts to one and only one remote site whose LAN network is also an IPv6 network This is available only when you select IPv4 Only in the IPv6 IPv4 field Automatically configured by DHCPC Select this to ha...

Page 67: ...specific configuration of the broadband modem at the customer site By implementing PPPoE directly on the EMG6765 Q10A rather than individual computers the computers on the LAN do not need PPPoE softw...

Page 68: ...n LABEL DESCRIPTION ISP Parameters for Internet Access WAN Name Enter the name to use for this connection definition Encapsulation You must choose the PPPoE option when the WAN port is used as a regul...

Page 69: ...MP is a network layer protocol used to establish membership in a Multicast group it is not used to carry user data DNS Server First DNS Server Second DNS Server Third DNS Server Select Obtained From I...

Page 70: ...rnet Enable 6in4 if the EMG6765 Q10A has a public IPv4 IP address given from your ISP and you want to transmit your Ipv6 packets to one and only one remote site whose LAN network is also an IPv6 netwo...

Page 71: ...Chapter 8 WAN EMG6765 Q10A User s Guide 71 Figure 29 Add Edit WAN Connection Advanced...

Page 72: ...ANs Click Configuration Network Wireless LAN 2 4G or Wireless LAN 5G to configure to do so See the appendices for more detailed information about wireless networks The following figure provides an exa...

Page 73: ...airtime and bandwidth to interfaces and hosts Section 9 11 on page 90 9 1 2 What You Should Know Every wireless network must follow these basic guidelines Every wireless client in the same wireless ne...

Page 74: ...o do this For wireless networks there are two typical places to store the user names and passwords for each user In the AP this feature is called a local user database or a local database In a RADIUS...

Page 75: ...networks A is Guest WLAN and N is home or company network Figure 32 Example Bandwidth for Different Networks WPS Wi Fi Protected Setup WPS is an industry standard specification defined by the Wi Fi Al...

Page 76: ...2 4G 5G to open the General screen Figure 33 Network Wireless LAN 2 4G 5G General The following table describes the general wireless LAN labels in this screen Table 18 Network Wireless LAN 2 4G 5G Gen...

Page 77: ...ot support channel bonding 802 11 Mode If you are in the Wireless LAN 2 4G General screen you can select from the following 802 11b allows either IEEE 802 11b or IEEE 802 11g compliant WLAN devices to...

Page 78: ...Security Mode Select WPA2 PSK or WPA2 to add security on this wireless network The wireless clients which want to associate to this network must have same wireless security settings as this device Af...

Page 79: ...drop down list box Apply Click Apply to save your changes back to the EMG6765 Q10A Cancel Click Cancel to reload the previous configuration for this screen Table 20 Network Wireless LAN 2 4G 5G Gener...

Page 80: ...36 Network Wireless LAN 2 4G 5G General WPA2 Group Key Update Timer The Group Key Update Timer is the rate at which the AP sends a new group key out to all clients The default is 3600 seconds 60 minu...

Page 81: ...on the RADIUS server has priority Pre Authentication This field is available only when you select WPA2 Pre authentication enables fast roaming by allowing the wireless client already connecting to an...

Page 82: ...ick the Edit icon next to an SSID in the More AP screen The following screen displays Table 22 Network Wireless LAN 2 4G 5G More AP LABEL DESCRIPTION More AP Setup This is the index number of each SSI...

Page 83: ...ribes the labels in this screen Table 23 Network Wireless LAN 2 4G 5G More AP Edit LABEL DESCRIPTION Wireless Setup Active Select this to activate the SSID profile Name SSID The SSID Service Set IDent...

Page 84: ...tically give a service a priority level according to the ToS value in the IP header of packets it sends WMM QoS Wifi MultiMedia Quality of Service gives high priority to voice and video which makes th...

Page 85: ...on for the list of MAC addresses in the MAC Filter Summary table Select Allow to permit access to the EMG6765 Q10A MAC addresses not listed will be denied access to the EMG6765 Q10A Select Deny to blo...

Page 86: ...u select 802 11a an 802 11a an ac 802 11n 802 11gn or 802 11bgn in the Wireless LAN 2 4G 5G General screen Intra BSS Traffic Blocking A Basic Service Set BSS exists when all communications between wir...

Page 87: ...k Apply to save your changes back to the EMG6765 Q10A Cancel Click Cancel to reload the previous configuration for this screen Table 25 Network Wireless LAN 2 4G 5G Advanced continued LABEL DESCRIPTIO...

Page 88: ...isplays Configured when the EMG6765 Q10A has connected to a wireless network using WPS or when WPS Enable is selected and wireless or wireless security settings have been changed The current wireless...

Page 89: ...led to turn on or off on certain days and at certain times To open this screen click Network Wireless LAN 2 4G 5G Scheduling tab Apply Click Apply to save your changes back to the EMG6765 Q10A Cancel...

Page 90: ...atus Select On or Off to specify whether the Wireless LAN is turned on or off This field works in conjunction with the Day and For the following times fields Day Select Everyday or the specific days t...

Page 91: ...cific amount of time for an SSID s transmissions This is the index number of each SSID profile Status This shows whether the SSID profile is active a yellow bulb or not a gray bulb SSID This field dis...

Page 92: ...he SSID this station is connected to Add Modify Click this to add or modify a Wi Fi station airtime rule to the EMG6765 Q10A Airtime Management Station Status WiFi Station This displays the name and M...

Page 93: ...the total airtime of the SSID they belong to In this scenario Wi Fi Station A will take up 50 of the 40 assigned to Home SSID which would be 40 50 20 Whereas Wi Fi Station B will use 50 of the 10 ass...

Page 94: ...screens can help you configure a manage IP address and partition your physical network into logical networks 10 2 What You Can Do Use the IP screen to change the IP address for your EMG6765 Q10A Sect...

Page 95: ...mbedded Web Configurator help regarding what fields need to be configured 10 3 1 IP Pool Setup The EMG6765 Q10A is pre configured with a pool of 32 IP addresses starting from 192 168 1 33 to 192 168 1...

Page 96: ...ure 50 Network LAN IP Alias Table 35 Network LAN IP LABEL DESCRIPTION IP Address Type the IP address of your EMG6765 Q10A in dotted decimal notation IP Subnet Mask The subnet mask specifies the networ...

Page 97: ...IP Subnet Mask The subnet mask specifies the network number portion of an IP address Your EMG6765 Q10A will automatically calculate the subnet mask based on the IP address that you assign Unless you...

Page 98: ...fixes and other configuration information to DHCP clients Static IP Address Select this option to manually enter an IPv6 address if you want to use a static IP address LAN IPv6 Address Enter the LAN I...

Page 99: ...forward multicast packets to a port that joins the multicast group and broadcast unknown multicast packets from the WAN to all LAN ports Select Blocking Mode to have the EMG6765 Q10A block all unknown...

Page 100: ...onnected with a coaxial cable The EMG6765 Q10A supports MoCA 2 0 and is backward compatible with MoCA 1 1 The MoCA 1 1 technology provides 175 Mbps net throughputs 270 Mbps PHY rate and operates in th...

Page 101: ...for your EMG6765 Q10A Click Network MoCA Figure 53 Network MoCA The following table describes the labels in this screen Table 39 Network MoCA LABEL DESCRIPTION Band Selection In MoCA frequency band pl...

Page 102: ...s at least 100 000 000 when the PER mode is NPER Normal PER and at least 10 000 000 000 when the PER mode is VLPER Very Low PER In very low PER mode the physical data rate will be decreased in order t...

Page 103: ...primary channel frequency at which the EMG6765 Q10A is operating Last Good Channel This shows the last RF channel center frequency you configured in the MoCA screen Link Up Time This displays how lon...

Page 104: ...Advanced screen to assign IP addresses on the LAN to specific individual computers based on their MAC Addresses Section 12 3 on page 105 Use the Client List screen to view the current DHCP client inf...

Page 105: ...obtain TCP IP configuration at startup from a server Enable the DHCP server unless your ISP instructs you to do otherwise Select Disable to stop the EMG6765 Q10A acting as a DHCP server When configure...

Page 106: ...a computer on your LAN IP Address Type the LAN IP address of a computer on your LAN DNS Server DNS Servers Assigned by DHCP Server The EMG6765 Q10A passes a DNS Domain Name System server IP address in...

Page 107: ...G6765 Q10A s LAN IP address displays in the field to the right read only The EMG6765 Q10A tells the DHCP clients on the LAN that the EMG6765 Q10A itself is the DNS server When a computer on the LAN se...

Page 108: ...Access Control address which uniquely identifies a device The MAC address is assigned at the factory and consists of six pairs of hexadecimal characters for example 00 A0 C5 00 00 02 Reserve Select th...

Page 109: ...dresses to the devices A to D connected to your EMG6765 Q10A The ISP assigns the WAN IP address The NAT network appears as a single host on the Internet All traffic coming from A to D going out to the...

Page 110: ...dress either local or global of an outside host What NAT Does In the simplest form NAT changes the source IP address in a packet received from a subscriber the inside local address to another the insi...

Page 111: ...ion address on the WAN NAT maps private local IP addresses to globally unique ones required for communication with hosts on other networks It replaces the original IP source address in each packet and...

Page 112: ...s a Web or FTP server from your location Your ISP may periodically check for servers and may suspend your account if it discovers any active services at your location If you are unsure refer to your I...

Page 113: ...Otherwise select User define to manually enter the port number s and select the IP protocol Server IP Address Enter the inside IP address of the virtual server here and click Add to add it in the port...

Page 114: ...erver without having to delete the entry Service Name Select User define and type a name of up to 31 printable characters to identify this rule in the first field next to Service Name Otherwise select...

Page 115: ...on the WAN uses when it sends out a particular service The EMG6765 Q10A forwards the traffic with this port or range of ports to the client computer on the LAN that requested the service Port Type a...

Page 116: ...tter to specify a range of port numbers In addition to the servers for specified services NAT supports a default server A service request that does not have a server explicitly designated for it is fo...

Page 117: ...N computer s IP address Trigger port forwarding solves this problem by allowing computers on the LAN to dynamically take turns using the service The EMG6765 Q10A records the IP address of a LAN comput...

Page 118: ...en 6970 7170 4 The EMG6765 Q10A forwards the traffic to Jane s computer IP address 5 Only Jane can connect to the Real Audio server until the connection is closed or times out The EMG6765 Q10A times o...

Page 119: ...erent dynamic IP address that changes each time to connect to the EMG6765 Q10A or a server in your network Note The EMG6765 Q10A must have a public global IP address and you should have your registere...

Page 120: ...ecify up to two host names in the field separated by a comma Username Enter your user name Password Enter the password assigned to you Apply Click Apply to save your changes back to the EMG6765 Q10A C...

Page 121: ...use static routes For example the next figure shows a computer A connected to the EMG6765 Q10A s LAN interface The EMG6765 Q10A routes most traffic from A to the Internet through the EMG6765 Q10A s d...

Page 122: ...bulb Name This field displays a name to identify this rule Destination This parameter specifies the IP network address of the final destination Routing is always based on network number Gateway This i...

Page 123: ...55 255 in the subnet mask field to force the network number to be identical to the host ID IP Subnet Mask Enter the IP subnet mask here Use Gateway IP Address Select to enable or disable this rule Gat...

Page 124: ...6 2 1 Add Interface Group Click the Add button in the Interface Group screen to open the following screen Use this screen to create a new interface group Table 52 Network Interface Group LABEL DESCRIP...

Page 125: ...Select a LAN or wireless LAN interface in the Available LAN Interfaces and use the left facing arrow to move it to the Grouped LAN Interfaces to add the interface to this group To remove a LAN or wir...

Page 126: ...ancel to begin configuring this screen afresh Table 53 Interface Group Add New Group LABEL DESCRIPTION Table 54 Interface Group Add New Group Add Interface Group Criteria LABEL DESCRIPTION DHCP Option...

Page 127: ...om going to the LAN The following figure illustrates the default firewall action User A can initiate an IM Instant Messaging session from the LAN to the WAN 1 Return traffic for this session is also a...

Page 128: ...olutions for enterprises About the EMG6765 Q10A Firewall The EMG6765 Q10A s firewall feature physically separates the LAN and the WAN and acts as a secure gateway for all data passing between the netw...

Page 129: ...74 Security Firewall General l The following table describes the labels in this screen 17 3 Services Screen If an outside user attempts to probe an unsupported port on your EMG6765 Q10A an ICMP respo...

Page 130: ...N and WAN Ping requests Apply Click Apply to save the settings Enable Firewall Rule Enable Firewall Rule Select this check box to activate the firewall rules that you define see Add Firewall Rule belo...

Page 131: ...is a name that identifies or describes the firewall rule MAC address This is the MAC address of the computer for which the firewall rule applies Dest IP This is the IP address of the computer to whic...

Page 132: ...sted computer This allows the trusted computer to have full access to all features that are configured to be blocked by content filtering Leave this field blank to have no trusted computers Restrict W...

Page 133: ...security administrative control and caching service When a proxy server is located on the WAN it is possible for LAN users to circumvent content filtering by pointing to this proxy server Apply Click...

Page 134: ...Overview This chapter shows you how to enable and create IPv6 firewall rules to block unwanted IPv6 traffic 19 2 IPv6 Firewall Screen Click Configuration Security IPv6 Firewall The Service screen appe...

Page 135: ...MAC address of the computer for which the firewall rule applies Dest_IP_Address Enter the IPv6 address of the computer to which traffic for the application or service is entering The EMG6765 Q10A appl...

Page 136: ...nes the traffic type for example TCP port 80 defines web traffic Action DROP Traffic matching the conditions of the firewall rule is stopped Delete Click Delete to remove the firewall rule Cancel Clic...

Page 137: ...ith the URL www zyxel com tw news pressroom php the domain name is www zyxel com tw The file path is the characters that come after the first slash in the URL For example with the URL www zyxel com tw...

Page 138: ...e Parental Control Rules This shows the index number of the rule Status This indicates whether the rule is active or not A yellow bulb signifies that this rule is active A gray bulb signifies that thi...

Page 139: ...rol rule Parental Control Profile Name Enter a descriptive name for the rule Home Network User Select the LAN user that you want to apply this rule to from the drop down list box If you select Custom...

Page 140: ...This shows the protocol and the port of the service Modify Click the Edit icon to go to the screen where you can edit the rule Click the Delete icon to delete an existing rule Blocked Site URL Keyword...

Page 141: ...com tw Full Path URL Checking Full path URL checking has the EMG6765 Q10A check the characters that come before the last slash in the URL For example with the URL www zyxel com tw news pressroom php...

Page 142: ...nsitive applications to flow more smoothly Time sensitive applications include both those that require a low level of latency delay and a low level of jitter variations in delay such as Voice over IP...

Page 143: ...ted with a pre configured data transmission rate using buffers or queues Your EMG6765 Q10A uses the Token Bucket algorithm to allow a certain amount of large bursts while keeping a limit at the averag...

Page 144: ...ansmission speed The EMG6765 Q10A uses up to 95 of the DSL port s actual upstream transmission speed even if you set this number higher than the DSL port s actual transmission speed You can also set t...

Page 145: ...SCRIPTION Queue Setup Add new Queue Click this button to create a new queue entry Current Settings Queue This is the index number of the entry Status This field displays whether the queue is active or...

Page 146: ...t to enable or disable this queue Name Enter the descriptive name of this queue Note that are not allowed To Interface Select the interface to which this queue is applied Priority Select the priority...

Page 147: ...ble 65 Management Bandwidth MGMT Class Setup LABEL DESCRIPTION Class Setup Add new Classifier Click this to create a new classifier Current Settings Class This is the index number of the entry Status...

Page 148: ...5 Q10A User s Guide 148 21 5 1 Add Edit a Classifier Click Add New Classifier in the Class Setup screen or the Edit icon next to a classifier to open the following screen Figure 85 Management Bandwidt...

Page 149: ...of the packet MAC Mask Type the mask for the specified MAC address to determine which bits a packet s MAC address should match Enter f for each bit of the specified source MAC address that the traffic...

Page 150: ...to 1500 in the fields provided DSCP This field is available only when you select IP in the Ether Type field Select this option and specify a DSCP DiffServ Code Point number between 0 and 63 in the fi...

Page 151: ...DSCP is backward compatible with the three precedence bits in the ToS octet so that non DiffServ compliant ToS enabled network device will not conflict with the DSCP mapping The DSCP value determines...

Page 152: ...following table shows you the internal layer 2 and layer 3 QoS mapping on the EMG6765 Q10A On the EMG6765 Q10A traffic assigned to higher priority queues gets through faster while traffic in lower in...

Page 153: ...he smaller the bucket size the lower the data transmission rate and that may cause outgoing packets to be dropped A larger transmission rate requires a big bucket size For example use a bucket size of...

Page 154: ...hem with one of three colors which refer to packet loss priority levels High packet loss priority level is referred to as red medium is referred to as yellow and low is referred to as green The trTCM...

Page 155: ...icon of a UPnP device will allow you to access the information and properties of that device 22 2 1 NAT Traversal UPnP NAT traversal automates the process of allowing an application to operate through...

Page 156: ...This section shows you how to use the UPnP feature in Windows XP You must already have UPnP installed in Windows XP and UPnP activated on the EMG6765 Q10A Make sure the computer is connected to a LAN...

Page 157: ...n the Internet Connection Properties window click Settings to see the port mappings there were automatically created Figure 88 Internet Connection Properties 4 You may edit or delete the port mappings...

Page 158: ...splays in the system tray Figure 91 System Tray Icon 6 Double click on the icon to display your current Internet connection status Figure 92 Internet Connection Status 22 4 2 Web Configurator Easy Acc...

Page 159: ...cription for each UPnP enabled device displays under Local Network 5 Right click on the icon for your EMG6765 Q10A and select Invoke The web configurator login screen displays Figure 94 Network Connec...

Page 160: ...Chapter 22 Universal Plug and Play UPnP EMG6765 Q10A User s Guide 160 Figure 95 Network Connections My Network Places Properties Example...

Page 161: ...gital Media Adapters Xboxes or PS3s The media server and clients must have IP addresses in the same subnet The EMG6765 Q10A media server enables you to Publish all folders for everyone to play media f...

Page 162: ...attached USB device Section 23 5 on page 164 Use the SAMBA screen to enable file sharing via the EMG6765 Q10A using Windows Explorer or the workgroup name This screen also allow you to configure the...

Page 163: ...nternet File System CIFS protocol for its file sharing functions CIFS compatible computers can access the USB file storage devices connected to the EMG6765 Q10A CIFS protocol is supported on Microsoft...

Page 164: ...p name You can also configure the work group name and create file sharing user accounts Click Management USB Media Sharing SAMBA Table 70 Management USB Media Sharing DLNA LABEL DESCRIPTION DLNA Setup...

Page 165: ...A automatically joins You can set the EMG6765 Q10A s workgroup name to be exactly the same as the workgroup name to which your computer belongs to Note The EMG6765 Q10A will not be able to join the wo...

Page 166: ...hared files You can enter up to 20 characters Only letters and numbers allowed Password Enter the password used to access the shared files You can enter up to 20 characters Only letters and numbers ar...

Page 167: ...eck box to enable the account Clear the check box to disable the account User Name Enter a user name that will be allowed to access the shared files You can enter up to 20 characters Only letters and...

Page 168: ...EMG6765 Q10A the default IP address of the EMG6765 Q10A in router mode is 192 168 1 1 and press ENTER A screen asking for password authentication appears Type the user name and password Bob and 1234...

Page 169: ...765 Q10A In this example we use the web browser to share files via FTP from the LAN The way or screen you log into the FTP server on the EMG6765 Q10A varies depending on your FTP client See your FTP c...

Page 170: ...ord authentication appears Enter the user name and password you configured in the USB Media Sharing FTP screen and click Log On 3 The screen changes and shows you the folder for the USB storage device...

Page 171: ...WAN LAN1 4 This field displays the Ethernet port of the EMG6765 Q10A Speed Select the speed of the Ethernet connection on this port The choices are Auto 1000 100 and 10 Selecting Auto auto negotiatio...

Page 172: ...ation EMG6765 Q10A User s Guide 172 Apply Click Apply to save your changes with the EMG6765 Q10A Cancel Click Cancel to begin configuring this screen afresh Table 73 Management Port Configuration cont...

Page 173: ...irmware to your EMG6765 Q10A Section 25 6 on page 177 Use the Backup Restore screen to view information related to factory defaults backup configuration and restoring configuration Section 25 8 on pag...

Page 174: ...MG6765 Q10A Administrator Inactivity Timer Type how many minutes a management session can be left idle before the session times out The default is 5 minutes After it times out you have to log in with...

Page 175: ...ime The screen appears as shown Table 76 Maintenance LABEL DESCRIPTION Username The user account name Old Password Type the default password or the existing password you use to access the system in th...

Page 176: ...on to enter the time and date manually If you configure a new time and date Time Zone and Daylight Saving at the same time the new time and date you entered has priority and the Time Zone and Daylight...

Page 177: ...Daylight Saving Time at 2 A M local time So in the United States you would select First Sunday April and type 2 in the o clock field Daylight Saving Time starts in the European Union on the last Sund...

Page 178: ...up Restore Screen Backup configuration allows you to back up save the EMG6765 Q10A s current configuration to a file on your computer Once your EMG6765 Q10A is configured and functioning properly it i...

Page 179: ...computer Restore Configuration File Path Click Choose File to browse to the location of the configuration file in your computer Upload Click Upload to begin the upload process Note Do not turn off th...

Page 180: ...765 Q10A s configuration 25 9 Language Screen Use this screen to change the language for the Web Configurator Select the language you prefer and click Apply The Web Configurator language changes after...

Page 181: ...2 Trace Route Screen Use this screen to trace the route packets take to a host Click Maintenance Diagnostic TraceRoute to open the following screen Table 80 Maintenance Sys OP Mode LABEL DESCRIPTION...

Page 182: ...he DNS to resolve an IP address into a host name and vice versa Click Maintenance Diagnostic Nslookup to open the following screen Table 81 Maintenance Diagnostic TraceRoute LABEL DESCRIPTION Type the...

Page 183: ...82 Maintenance Diagnostic Nslookup LABEL DESCRIPTION FQDN_IP Type a domain name or IP address in this field for the name server lookup ServerIP Option Enter the IP address of the server the EMG6765 Q...

Page 184: ...turn on None of the LEDs turn on 1 Make sure you are using the power adaptor or cord included with the EMG6765 Q10A 2 Make sure the power adaptor or cord is connected to the EMG6765 Q10A and plugged...

Page 185: ...ress from the DHCP server This information is only available from the DHCP server which allocates IP addresses on your network Find this information directly from the DHCP server or contact your syste...

Page 186: ...rator or vendor or try one of the advanced suggestions Advanced Suggestions Try to access the EMG6765 Q10A using another service such as Telnet If you can access the EMG6765 Q10A check the remote mana...

Page 187: ...continues contact your ISP I cannot access the Internet anymore I had access to the Internet with the EMG6765 Q10A but my Internet connection is not available anymore 1 Check the hardware connections...

Page 188: ...el of your EMG6765 Q10A If the EMG6765 Q10A does not restart automatically disconnect and reconnect the EMG6765 Q10A s power Then follow the directions above again 26 6 Wireless Connections I cannot a...

Page 189: ...factors may cause interference Obstacles walls ceilings furniture and so on Building Materials metal doors aluminum studs Electrical devices microwaves monitors electric motors cordless phones and oth...

Page 190: ...o the EMG6765 Q10A and try to connect to it again with your computer 6 If the problem persists contact your vendor What kind of USB devices do the EMG6765 Q10A support 1 It is strongly recommended to...

Page 191: ...pop up blocking to log into your device Either disable pop up blocking enabled by default in Windows XP SP Service Pack 2 or allow pop up blocking and create an exception for your device s IP address...

Page 192: ...Privacy 3 Click Apply to save this setting Enable Pop up Blockers with Exceptions Alternatively if you only want to allow pop up windows from your device see the following steps 1 In Internet Explorer...

Page 193: ...de 193 Figure 116 Internet Options Privacy 3 Type the IP address of your device the web page that you do not want to have blocked with the prefix http For example http 192 168 167 1 4 Click Add to mov...

Page 194: ...lay properly in Internet Explorer check that JavaScript are allowed 1 In Internet Explorer click Tools Internet Options and then the Security tab Figure 118 Internet Options Security 2 Click the Custo...

Page 195: ...119 Security Settings Java Scripting Java Permissions 1 From Internet Explorer click Tools Internet Options and then the Security tab 2 Click the Custom Level button 3 Scroll down to Microsoft VM 4 U...

Page 196: ...5 Q10A User s Guide 196 Figure 120 Security Settings Java JAVA Sun 1 From Internet Explorer click Tools Internet Options and then the Advanced tab 2 Make sure that Use Java 2 for applet under Java Sun...

Page 197: ...ons may vary slightly The steps below apply to Mozilla Firefox 3 0 as well You can enable Java Javascript and pop ups in one screen Click Tools then click Options in the screen that appears Figure 122...

Page 198: ...slightly Allowing Pop Ups From Opera click Tools then Preferences In the General tab go to Choose how you prefer to handle pop ups and select Open all pop ups Figure 124 Opera Allowing Pop Ups Enablin...

Page 199: ...a Permissions EMG6765 Q10A User s Guide 199 Figure 125 Opera Enabling Java To customize JavaScript behavior in the Opera browser click JavaScript Options Figure 126 Opera JavaScript Options Select the...

Page 200: ...ble 83 Commonly Used Services NAME PROTOCOL PORT S DESCRIPTION AH IPSEC_TUNNEL User Defined 51 The IPSEC AH Authentication Header tunneling protocol uses this service AIM New ICQ TCP 5190 AOL s Intern...

Page 201: ...a client computer get e mail from a POP3 server through a temporary connection TCP IP or other PPTP TCP 1723 Point to Point Tunneling Protocol enables secure transfer of data over public networks This...

Page 202: ...CP 23 Telnet is the login and terminal emulation protocol common on the Internet and in UNIX environments It operates over TCP IP networks Its primary function is to allow users to log into remote hos...

Page 203: ...formation Please have the following information ready when you contact an office Required Information Product model and serial number Warranty Information Date that you received your device Brief desc...

Page 204: ...m pk Philippines Zyxel Philippines http www zyxel com ph Singapore Zyxel Singapore Pte Ltd http www zyxel com sg Taiwan Zyxel Communications Corporation http www zyxel com tw zh Thailand Zyxel Thailan...

Page 205: ...Republic Zyxel Communications Czech s r o http www zyxel cz Denmark Zyxel Communications A S http www zyxel dk Estonia Zyxel Estonia http www zyxel com ee et Finland Zyxel Communications http www zyxe...

Page 206: ...lux http www zyxel nl Norway Zyxel Communications http www zyxel no Poland Zyxel Communications Poland http www zyxel pl Romania Zyxel Romania http www zyxel com ro ro Russia Zyxel Russia http www zyx...

Page 207: ...aine http www ua zyxel com Latin America Argentina Zyxel Communication Corporation http www zyxel com ec es Brazil Zyxel Communications Brasil Ltda https www zyxel com br pt Ecuador Zyxel Communicatio...

Page 208: ...ser s Guide 208 North America USA Zyxel Communications Inc North America Headquarters http www zyxel com us en Oceania Australia Zyxel Communications Corporation http www zyxel com au en Africa South...

Page 209: ...Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This device generates...

Page 210: ...pes d antenne non inclus dans cette liste ou dont le gain est sup rieur au gain maximal indiqu sont strictement interdits pour l exploitation de l metteur Informations Antenne Lorsque la fonction sans...

Page 211: ...5150 5350 ogs anvendes udend rs Deutsch German Hiermit erkl rt Zyxel dass sich das Ger t Ausstattung in bereinstimmung mit den grundlegenden Anforderungen und den brigen einschl gigen Bestimmungen de...

Page 212: ...ing in overeenstemming is met de essenti le eisen en de andere relevante bepalingen van richtlijn 2014 53 EU Polski Polish Niniejszym Zyxel o wiadcza e sprz t jest zgodny z zasadniczymi wymogami oraz...

Page 213: ...power consumption 0 5W and or Standby mode power consumption 0 5W Wireless setting please refer to Wireless chapter for more detail European Union Disposal and Recycling Information The symbol below...

Page 214: ...bout the Symbols Various symbols are used in this product to ensure correct usage to prevent danger to the user and others and to prevent property damage The meaning of these symbols are described bel...

Page 215: ...is the exclusive remedy of the purchaser This warranty is in lieu of all other warranties express or implied including any implied warranty of merchantability or fitness for a particular use or purpo...

Page 216: ...pport 203 D DDNS 119 see also Dynamic DNS service providers 119 134 DHCP 56 104 DHCP server see also Dynamic Host Configuration Protocol DHCP server 95 104 Differentiated Services see DiffServ 151 Dif...

Page 217: ...roup Multicast Protocol version IGMP version 62 Internet Group Multicast Protocol 62 IP Address 96 97 112 IP alias 95 IP Pool 105 J Java 132 L LAN 94 IP pool setup 95 LAN overview 94 LAN setup 94 LAN...

Page 218: ...server 112 116 example 116 local server 112 port numbers services port speed 25 33 PPPoE 63 dial up connection Q QoS 142 151 marking 143 setup 142 tagging 143 versus CoS 142 Quality of Service QoS 87...

Page 219: ...uthentication 74 local user database 74 RADIUS server 74 User Name 120 W WAN Wide Area Network 60 WAN MAC address 61 warranty 215 note 215 Web Configurator how to access 18 Overview 18 web configurato...

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