ZyXEL Communications DMA-1000 Series, User Manual

Page: 76 / 192

Chapter 11 Troubleshooting
DMA-1000 Series User’s Guide
76
V
Some of my photo files do not display thumbnails.
Some files do not support thumbnails and thus will not display them.
V
I cannot see the files on my USB device.
1
Make sure you have the USB device properly connected to the USB port. See the Quick
Start Guide for details.
2
Files with unsupported formats or codecs may not play or may not play properly. See
Section on page 81 for details on the supported file formats and codecs.
3
Turn the DMA off and on using the power switch on the rear panel (instead of the Power
button on the remote control)
4
Try using a different USB stick.
V
The A-B function does not work on some files.
Some files do not have time tags and cannot support the A-B function.
V
My favorites settings were not saved.
After adding to or editing a favorites list, press the remote’s Power button to make the DMA
enter standby mode to save your change. Then press the Power button again to return to
operation mode.
V
I connected the DMA to two televisions but it only displays on one.
The DMA only provides output through one connection at a time (either the HDMI connection
or the S-Video connection). Not both at the same time.
V
The DMA menu display does not fill my television screen.
Check the DMA’s video output settings (see Section 9.9 on page 61 ).