Zte ZXHN H389A User Manual Download | Manualshive

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Summary of Contents for ZXHN H389A

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Page 2: ...es representations or conditions are disclaimed including without limitation any implied warranty of merchantability for a particular purpose title or non infringement ZTE CORPORATION and its licensors shall not be liable for damages resulting from the use of or reliance on the information contained herein ZTE CORPORATION or its licensors may have current or pending intellectual property rights or...

Page 3: ...lug when the device is not in use for a long time Do not attempt to open the covers of the device It is dangerous to do so when the device is powered ON Power off and stop using the device under the conditions such as abnormal sound smoke and strange smell Contact the service provider for mainte nance if the device is faulty Environment Requirements Ensure proper ventilation to the device Place th...

Page 4: ...d use an appropriate reuse and recycling site If you need more information on collection reuse and recycling systems con tact your local or regional waste administration You may also contact your equipment provider for more information on the environmental performances of these products 2 Overview ZXHN H389A is an advanced home gateway with VoIP that supports 1 75Gbps Dual band concurrent 11ac 11n...

Page 5: ...ure It supports IPv4 IPv6 dual stack mechanism for IPv6 network migration It supports TR 069 including TR 098 data model and TR 104 voice provi sioning 2 2 Product Specifications Item Specification Dimensions 260 mm 45 mm 210 mm in vertical placement Operation temperature 0 C 40 C 32 F 104 F Storage temperature 40 70 40 F 158 F Operation humidity Storage humidity 5 95 non condensing Weight 700g Si...

Page 6: ...al 1 Note If any item is found to be wrong missing or damaged contact your service provider Keep the package and all the items in good condition if you want to replace the product 3 Installation Preparation 3 1 Hardware Description Front panel Figure 3 1 shows the indicators on the front panel of the ZXHN H389A ...

Page 7: ...of Indicators LED Indicator Status Description OFF Link has not been established Slow Flashing green Physical link exists however carrier wave has not been detected Fast Flashing green Now in the handshaking process to establish the link connection DSL Solid green DSL synchronization is normal and the link connection is normal ...

Page 8: ...ernet is not connected Solid green The Internet is connected properly Internet Solid red The link negotiation is completed but the Internet is not connected Off Wi Fi is disabled Flashing red The frequency is 4 Hz non encryption mode is enabled and data is being transmitted Solid red Non encryption mode is enabled and no data is being transmitted Flashing green The frequency is 4 Hz WPA WPA2 mode ...

Page 9: ...etected Off The system is not powered on Solid green The system is powered on properly Solid red The system cannot be started because of a system level fault such as a memory error Power Solid orange The version software is being upgraded Top panel Figure 3 2 shows the buttons on the top panel of the ZXHN H389A Figure 3 2 The Top Panel Table 3 2 describes the buttons on the top panel of the ZXHN H...

Page 10: ...the ZXHN H389A Figure 3 3 The Back Panel Table 3 3 describes the interfaces and buttons on the back panel of the ZXHN H389A Table 3 3 The Back Panel Interface Button Function DSL RJ 11 port It is used to connect to the ADSL VDSL G fast uplink access network Phone1 Phone2 RJ 11 port It is used to connect to the phone through the telephone line USB USB 3 0 host port It is used to 3G 4G dongle connec...

Page 11: ...ly restarts Power Power supply port It is connected to the power adapter On Off Power switch Power on or power off the device 3 2 Hardware Connection Figure 3 4 shows the devices that are connected to interfaces of the ZXHN H389A Figure 3 4 Cable Connection After the devices are connected to the ZXHN H389A device press the power button When the corresponding indicators on the front panel are On yo...

Page 12: ... one meter To receive more signals devices need to be placed to enable the signals to be transmitted directly through walls or ceilings 3 The wireless network scope is also affected by building materials The scope is affected by solid metal doors or aluminum studs Try to place accessing points wireless routers and computers and then signals can be transmitted through dry walls or open channels for...

Page 13: ...he ZXHN H389A is in the normal state Check the in dicators according to this user manual If yes the computer or application network may be faulty This is unrelated with DSL If the ZXHN H389A is abnormal check the status of indicators one by one to remove the fault It is suggested to check the following items before seeking help from oper ators i The DSL telephone cable connectors are proper ii The...

Page 14: ... be synchronized when the ZXHN H389A is con nected to the incoming user cable end contact the operators to check whether it is due to external line failure or ZXHN H389A failure vi If the splitter problem is determined call the operator for maintenance or replacement vii If the problem is due to the end office equipment failure call the operator to confirm it viii Too long connection cable between...

Page 15: ...s equipment must be installed and operated in accordance with provided instructions and the antenna s used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co located or operating in conjunction with any other antenna or transmitter End users and installers must be provide with antenna installation instructions and consider ...

Page 16: ...ntee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in ...

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