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Zte verizon Blade VANTAGE 2, User Manual

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Zte verizon Blade VANTAGE 2 User Manual Download Page 149

 

148 

Troubleshooting 

If you encounter problems while using the phone, or if it 
performs abnormally, you can refer to the chart below. If 
your particular problem cannot be resolved using the 
information in the chart, contact the dealer where you 
purchased the phone. 

Problem  Possible Causes

Possible Solution 

Poor 
reception 

The network signal is too 
weak at your current 
location (for example, in a 
basement or near a tall 
building) because wireless 
transmissions cannot 
effectively reach it. 

Move to a location 
where the network 
signal can be properly 
received. 

The network is busy at the 
current time (for example, 
during peak times, there 
may be too much network 
traffic to handle additional 
calls). 

Avoid using the 
phone at such times, 
or try again after 
waiting a short time. 

You are too far away from a 
base station for your 
service provider. 

You can request a 
service area map from 
your service provider. 

Summary of Contents for verizon Blade VANTAGE 2

Page 1: ...User guide ...

Page 2: ...ermission of ZTE Corporation Notice ZTE Corporation reserves the right to make modifications on print errors or update specifications in this manual without prior notice This manual has been designed with the utmost care to ensure the accuracy of its content However all statements information and recommendations contained therein do not constitute a warranty of any kind either expressed or implied...

Page 3: ...the actual product or software Trademarks ZTE Blade and the ZTE logos are trademarks of ZTE Corporation Android is a trademark of Google LLC The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG Inc and any use of such marks by ZTE Corporation is under license microSDXC Logo is a trademark of SD 3C LLC Other trademarks and trade names are the property of their resp...

Page 4: ...7 Setting Up Your Phone for the First Time 17 Locking Unlocking the Screen and Keys 18 Getting to Know the Home Screen 20 Personalizing 23 Changing the System Language 23 Setting the Date and Time 23 Changing the Ringtone Notification Sound and Alarm Sound 24 Turning System Sounds On Off 25 Adjusting Volumes 25 Switching to Silent or Vibration Mode 26 Using Do Not Disturb Mode 27 Applying New Wall...

Page 5: ... Widgets 38 Organizing With Folders 39 Rearranging the Primary Shortcuts 40 Editing Text 40 Opening and Switching Apps 41 Using Two Apps in Split Screen Mode 42 Uninstalling or Disabling an Application 43 Connecting to Networks and Devices 44 Connecting to Mobile Networks 44 Connecting to Wi Fi 46 Connecting to Bluetooth Devices 48 Connecting to Your Computer via USB 51 Using the microSDXC Card as...

Page 6: ...l 68 Using Options During a Call 68 Managing Multi party Calls 70 Adjusting Your Call Settings 72 Contacts 78 Checking Contact Details 78 Adding a New Contact 78 Importing Exporting and Sharing Contacts 79 Working With Favorite Contacts 81 Managing Contacts With Labels 82 Searching for a Contact 83 Editing Contacts 84 Web Accounts 86 Adding or Removing Accounts 86 Configuring Account Sync 87 ...

Page 7: ...il Settings 94 Message 95 Opening the Conversations Screen 95 Sending a Message 96 Replying to a Message 97 Forwarding a Message 98 Deleting Messages or Conversations 98 Web Browser 100 Opening the Browser 100 Using Multiple Browser Tabs 101 Downloading Files 102 Camera 103 Capturing a Photo 103 Using Manual Camera Mode 105 Recording a Video 106 Customizing Camera and Video Settings 107 ...

Page 8: ...sic 118 Viewing Your Music Library 118 Setting a Song as the Default Ringtone 119 Playing Music 120 Managing Playlists 122 Video Player 123 Opening the Video Library 123 Playing and Controlling Videos 123 Managing Video Files 124 Voice Recorder 126 Recording a Voice Memo 126 Playing a Voice Memo 127 Trimming a Voice Memo 127 More Apps 128 Calculator 128 Clock 128 ...

Page 9: ...net 133 Connected Devices 136 Apps Notifications 137 Features 138 Battery 139 Display 139 Sound 139 Storage 140 Security Location 140 Accounts 143 Accessibility 144 Google 144 System 144 System Updates 146 Upgrading the Phone Software 147 Troubleshooting 148 Specifications 153 ...

Page 10: ...9 Getting Started Getting to Know Your Phone Front camera Earpiece Speaker Indicator light Volume key Power key Touch screen Microphone ...

Page 11: ...10 Headset jack Back camera Flash Charging micro USB jack ...

Page 12: ...t Recent apps key Touch to see recently used applications Double tap to switch between the two most recent applications Back key Touch to go to the previous screen Volume key Press or hold either end of the key to turn the volume up or down NOTE You can replace the Home key the Recent apps key and the Back key with other navigation styles Swipe up on the home screen and touch Settings Features Nav...

Page 13: ...rd already installed WARNING To avoid damage to the phone do not use any other kind of SIM cards or any non standard nano SIM card cut from a SIM card You can get a standard nano SIM card from your service provider 1 Place your fingernail in the cut out at the bottom left of the back cover and pop the cover off the phone ...

Page 14: ...cations may require a microSDXC card to work normally and or may store data on the card Therefore it is recommended that you keep a microSDXC card installed and not remove or replace it randomly 3 Replace the cover over the back of the phone and then press down along the edges to secure Make sure there is no gaps around nano SIM card microSDXC card ...

Page 15: ...14 ...

Page 16: ...r off the phone 2 Insert the battery by aligning the metal contacts on the battery with the metal contacts in the battery compartment Gently push down on the battery until it clicks into place 3 Replace the cover over the back of the phone and then press down along the edges to secure Make sure there is no gaps around ...

Page 17: ...e the battery as soon as possible WARNING Use only ZTE approved chargers and USB cables The use of unapproved accessories could damage your phone or cause the battery to explode 1 Connect the adapter to the charging jack 2 Connect the charger to a standard AC power outlet If the phone is on you ll see a charging icon such as or appear in the status bar ...

Page 18: ... still cannot power on the phone after prolonged charging Powering Your Phone On Off Press and hold the Power key to turn on your phone To turn it off press and hold the Power key to open the options menu and touch Setting Up Your Phone for the First Time When you first power on your phone after you purchase it or reset it to factory settings see Reset Options you will need to set it up before usi...

Page 19: ...turn the screen back on and unlock it when you need it Lock the Screen and Keys To quickly turn the screen off and lock the keys press the Power key NOTE To save battery power the phone automatically turns off the screen after a certain period of time when you leave it idle You will still be able to receive messages and calls while the phone screen is off ...

Page 20: ...the Camera app or Swipe away from at the bottom left to use the Google Assistant or Double tap a notification to open the related app NOTE If you have set an unlock pattern a PIN or a password for your phone see Protecting Your Phone With Screen Locks you ll need to swipe up on the screen and then draw the pattern or enter the PIN password to unlock the screen ...

Page 21: ...home screen is the starting point for your phone s applications functions and menus You can customize your home screen by adding shortcuts folders widgets and more Status notifications Widgets Shortcut Folder Primary shortcuts Navigation bar ...

Page 22: ...me panels or adjust their order NOTE Swipe right on the left most panel to use the Google app To add a new home screen panel 1 Touch and hold an empty area of the home screen 2 Swipe left on the home screen thumbnails and touch To delete a home screen panel 1 Touch and hold an empty area of the home screen 2 Touch on the top right corner of a home screen thumbnail 3 If prompted touch OK The items ...

Page 23: ...screen panel 1 Touch and hold an empty area of the home screen 2 Touch and hold a home screen thumbnail and drag it left or right to the place you need NOTE Touch at the top of a home screen thumbnail to set it as the main home screen ...

Page 24: ...e Date and Time 1 Swipe up on the home screen and touch Settings System Date time 2 Set the date time time zone and time format To adjust the date and time automatically touch to turn on Automatic date time To adjust the date and time manually touch to turn off Automatic date time and touch Set date Set time to change the date and time To adjust the time zone automatically touch to turn on Automat...

Page 25: ...calls the default notification sound and the default alarm sound 1 Swipe up on the home screen and touch Settings Sound Advanced 2 Touch Phone ringtone Default notification sound or Default alarm sound 3 Scroll through the list and select the ringtone you d like to use 4 Touch OK NOTES Many applications have their own notification sound settings See Set a Ringtone for a Contact for how to assign a...

Page 26: ...creen and touch Settings Sound Advanced 2 In the Other sounds and vibration section touch the switches beside each option to turn it on or off Adjusting Volumes 1 Swipe up on the home screen and touch Settings Sound 2 Drag the sliders below Media volume Call volume Ring volume Alarm volume and Notification volume to adjust the volume for each type of audio ...

Page 27: ... silent mode NOTE Press the Volume key and touch to restore sound Swipe up on the home screen and touch Settings Sound Notification mode and select Vibrate or Mute to switch to vibration or silent mode NOTE Select Ring to restore sound Swipe down from the top of the screen to open the notification panel and drag the panel downwards Touch Ring or Vibrate to switch the phone to vibration or silent m...

Page 28: ...ot Disturb Mode 1 Swipe up on the home screen and touch Settings Sound Do Not Disturb 2 Touch the following options as you need Sound vibration Turn on or off sound vibration for listed items in Do Not Disturb mode Notifications Set notification behavior in Do Not Disturb mode You can block sound or visuals from notifications or customize more restrictions Note that critical notifications for phon...

Page 29: ...lly Touch an existing rule to set or use it or touch Add rule to create new rules Applying New Wallpapers You can set the wallpaper for the home screen and lock screen 1 Touch and hold an empty place on the home screen 2 Touch WALLPAPERS 3 Select a built in static wallpaper along the bottom or touch My photos to select a picture on which you can pan and zoom to choose the area you need 4 Touch SET...

Page 30: ...ing the Home Screen Transition Effect 1 Touch and hold an empty place on the home screen 2 Touch HOME SETTINGS Home screen effect 3 Pick an effect along the bottom and the phone will demonstrate how it works When you have found one you like touch the Home key to exit Changing the Screen Brightness 1 Swipe up on the home screen and touch Settings Display Brightness level 2 Drag the slider to manual...

Page 31: ...ord Touch None to disable screen lock protection Touch Swipe to enable screen lock and allow unlocking with a swipe gesture You can unlock the screen by touching the display and sliding up Touch Pattern to create a pattern that you must draw to unlock the screen Touch PIN or Password to set a numeric PIN or a password that you must enter to unlock the screen 3 For Pattern PIN or Password choose wh...

Page 32: ...one With Screen Pinning You can use the screen pinning feature to keep an app in view so others cannot switch to other apps or access your personal information Turn On Screen Pinning 1 Swipe up on the home screen and touch Settings Security location Advanced Screen pinning 2 Touch the On Off switch 3 To automatically lock the phone after unpinning switch on Lock device when unpinning and set up a ...

Page 33: ...recent apps open it first 3 Swipe left and right to find the app card Then touch the app icon at the top of the card and select Pin Unpin the Screen 1 To unpin the screen and return to normal use touch and hold both the Back key and the Recent apps key 2 If the screen is locked swipe up on the lock screen and draw the pattern or enter the PIN password ...

Page 34: ...hone and service status icons on the right side Below are some of the icons you may see Indicator What it means LTE connected Do not disturb mode on Vibration only mode on Silent mode on Battery low Battery full Battery charging Alarm set No signal Signal strength Airplane mode Connected to a Wi Fi network ...

Page 35: ...e status bar at the top of the home screen provides notification icons on the left Below are some of the icons you may see Indicator What it means New message from the Messages Message app New message s from the Gmail app New message s from the Email app Missed call Call in progress Low battery Upcoming event ...

Page 36: ...ns To open the notification panel swipe your finger down on the home screen or from the top of the screen To close the notification panel swipe your finger up on the screen or touch the Back key Respond to or Remove a Notification In the notification panel you can respond to a notification or remove the notifications The notification panel also supports expandable notifications that let you perfor...

Page 37: ... the notifications To manage notifications you have received touch and hold a notification and then choose to turn off this type of notification NOTE If you turn off notifications for an app you may miss its important alerts and updates Some notifications such as those from the system cannot be turned off Use Quick Settings The Quick Settings make it convenient to view or change the most common se...

Page 38: ...tile to open Wi Fi settings To customize the quick settings panel You can add remove or rearrange the tiles on the Quick Settings panel Touch below the panel and do one of the following Touch and hold a tile and drag it to the position you want Touch and hold a tile and drag it below Drag here to remove to hide it In the Hold and drag to add tiles section drag a tile up to show it in the Quick Set...

Page 39: ...ouch and hold a widget or an application icon and drag it to a home screen panel NOTE While holding the shortcut or widget you can drag it to the right edge of the screen to create a new home screen panel and put the item on it Move Shortcuts or Widgets 1 Touch and hold a shortcut or widget on the home screen 2 Drag it to the place you need Remove Shortcuts or Widgets 1 Touch and hold a shortcut o...

Page 40: ... screen and add several shortcuts to a folder You can move or remove folders the same way as moving or removing shortcuts 1 On the home screen touch and hold the shortcut you want to add into a folder 2 Drag the shortcut to at the top of the screen and release your finger A new folder will be created and the shortcut is added into the folder 3 To add more shortcuts into the folder touch and hold e...

Page 41: ...om above the navigation bar You can keep up to five items in the primary shortcuts area visible from all home screens Drag shortcuts or folders in or out of the area to rearrange them Editing Text Move the insertion point Touch where you want to type The cursor blinks in the new position and a tab appears below it Drag the tab to move the cursor Select text Touch and hold or double tap within the ...

Page 42: ...Open an App 1 Swipe up on the home screen 2 Swipe up or down on the screen and touch an app to open it NOTES Drag the slider on the right side of the screen to the initial letter of the app you need or touch the search box at the top to search for apps Touch in the search box to sort the apps alphabetically by the last they are used or by frequency of use Some apps offer shortcuts to certain featu...

Page 43: ...creen which will free up running memory on the phone Touch CLEAR ALL to remove all cards Touch the Recent apps key twice to switch to the most recent app you used Using Two Apps in Split Screen Mode You can work with two apps at the same time in split screen mode NOTE Some apps may not support split screen mode 1 Open the first app you want to use and touch the Recent apps key 2 Touch the app icon...

Page 44: ...stalling or Disabling an Application 1 Swipe up on the home screen 2 Touch and hold an application icon and drag it to or at the top of the screen 3 Touch OK to uninstall or disable the app NOTES Some preinstalled apps cannot be uninstalled and not all apps can be disabled To find the disabled applications swipe up on the home screen and touch Settings Apps notifications See all number apps All ap...

Page 45: ...obile data switch to enable or disable mobile data use or the Data roaming access switch to enable or disable data service when roaming NOTE Data roaming may incur significant roaming charges Select Preferred Network Type 1 Swipe up on the home screen and touch Settings Network internet Mobile network Advanced Preferred network type 2 Touch the type of network you prefer to connect to ...

Page 46: ...dvanced Access Point Names and then touch New APN 3 Touch each item to enter the information you get from your service provider 4 Touch Save to complete NOTE To set the APN to default settings touch Reset to default Select Network Operator 1 Swipe up on the home screen and touch Settings Network internet Mobile network Advanced 2 Touch to turn off Automatically select network 3 Wait for the phone ...

Page 47: ...ndings TurnWi Fi On and Connect to aWi Fi Network 1 Swipe up on the home screen and touch Settings Network internet Wi Fi 2 Slide the Use Wi Fi switch to the On position to turn on Wi Fi 3 Touch a network name to connect to it 4 If the network is secured enter the password and touch CONNECT NOTE Your phone automatically connects to previously used Wi Fi networks when they are in range ...

Page 48: ... a Wi Fi Network You can add a Wi Fi network if the network does not broadcast its name SSID or to add a Wi Fi network when you are out of range To connect to a secured network you first need to get the security details from the network s administrator 1 Swipe up on the home screen and touch Settings Network internet Wi Fi 2 Slide the Use Wi Fi switch to the On position 3 At the bottom of the avai...

Page 49: ...s 3 Touch the Wi Fi network name and then touch FORGET Connecting to Bluetooth Devices Bluetooth is a short range wireless communication technology Phones or other devices with Bluetooth capabilities can exchange information wirelessly within a few feet The Bluetooth devices must be paired before the communication is performed Change the Device Name 1 Swipe up on the home screen and touch Settings...

Page 50: ...h the device you want to pair with 3 If necessary confirm that the Bluetooth passkeys are the same between the two devices and touch PAIR Alternatively enter a Bluetooth passkey and touch PAIR Pairing is successfully completed when the other device accepts the connection or the same passkey is entered NOTE The Bluetooth passkey may be fixed for certain devices such as headsets and hands free car k...

Page 51: ...luetooth is turned on and touch Previously connected devices 3 In the list of paired devices touch beside the Bluetooth device you want to forget 4 Touch FORGET FORGET DEVICE Send Data via Bluetooth 1 Open the appropriate application and select the file or item you want to share 2 Select the option for sharing via Bluetooth The method may vary by application and data type 3 Touch a Bluetooth devic...

Page 52: ...ng notification Depending on your storage setting and whether a microSDXC card is installed received files are stored automatically in a dedicated folder bluetooth for instance You can access them with the File Manager app Connecting to Your Computer via USB You can connect your phone to a computer with a USB cable to transfer files in both directions charge the phone or install software to update...

Page 53: ... options MTP File Transfer Transfer files between the phone and the computer PTP Transfer photos or files if MTP mode is not supported by the computer Charge this device Charge your phone via USB System Update Install Software Upgrade Assistant on your computer and update or repair the phone Disconnect Your Phone From the Computer To disconnect the phone from the computer simply unplug the USB cab...

Page 54: ...s an extension of the device storage and this requires formatting that prevents the microSDXC card from working with other devices CAUTION As part of the device storage the microSDXC card may have data on it that is necessary for some apps to function normally Therefore do not remove or replace the card randomly Set Up the microSDXC Card as Portable Storage When you install a microSDXC card that h...

Page 55: ... the Portable storage section 3 When the screen prompts the card is safely ejected you can remove it from the phone To erase and format the microSDXC card 1 Swipe up on the home screen and touch Settings Storage 2 Touch the microSDXC card name in the Portable storage section 3 Touch Format FORMAT SD CARD 4 Touch Done when formatting is finished CAUTION The formatting procedure erases all the data ...

Page 56: ...pe up on the home screen and touch Settings Storage 2 Touch the microSDXC card name in the Portable storage section 3 Touch Format as internal FORMAT SD CARD CAUTION The formatting procedure erases all the data on the microSDXC card after which the files CANNOT be retrieved 4 The phone will prompt you to move your photos files and other data from the phone to the microSDXC card Select Move content...

Page 57: ...tings Storage 2 To move data from the phone to the microSDXC card touch the microSDXC card name to move data from the card to the phone touch Internal shared storage 3 Touch Migrate data 4 Touch Move content 5 If prompted touch Done NOTE Whenever you move data between the phone and the microSDXC card the destination is used to save new apps and personal data such as photos and videos and only the ...

Page 58: ... you must unmount it first 1 Swipe up on the home screen and touch Settings Storage 2 Touch your microSDXC card name below Device Storage 3 Touch Eject NOTE Before ejecting the card ensure that you have moved data and apps to the phone 4 Touch EJECT 5 When the screen prompts the card is safely ejected you can remove it from the phone ...

Page 59: ...ge NOTE Before the formatting ensure that you have moved data and apps to the phone 1 Swipe up on the home screen and touch Settings Storage 2 Touch your microSDXC card name below Device Storage 3 Touch Format as portable 4 Touch FORMAT 5 Touch Done CAUTION The formatting procedure erases all the data on the microSDXC card after which the files CANNOT be retrieved ...

Page 60: ... is USB tethered 1 Swipe up on the home screen and touch Settings Network internet Hotspot tethering 2 Touch USB tethering or Bluetooth tethering For USB tethering connect your phone to the target device with the supplied USB cable before touching USB tethering For Bluetooth tethering pair your phone with the other device via Bluetooth and set the device to obtain data connection via Bluetooth NOT...

Page 61: ...e Calls Place a Voice Call by Dialing 1 From the home screen touch 2 Enter the phone number or the contact name with the dialpad Touch to delete incorrect digits letters NOTE As you enter the phone number or the contact name your phone searches for matching information in your contacts If you see the number and contact you want to call touch it to place the call immediately 3 Touch below the keypa...

Page 62: ...During a call touch on the screen Answering or Rejecting Voice Calls When you receive a voice call the incoming call screen opens displaying the Caller ID or the information about the caller that you ve entered in the Contacts app You can answer or reject the call or reject it with a text message Answer a Voice Call To answer an incoming call If the phone screen is active touch ANSWER If the phone...

Page 63: ...t an incoming voice call If the phone screen is active touch DECLINE to reject the call or touch MESSAGE to reject the call and send a message to the caller If the phone screen is locked swipe down on the screen to reject the call or swipe away from to reject the call and send a message to the caller NOTE To edit the preset text responses open the Phone app and touch Settings Quick responses ...

Page 64: ...xt conversation will be on pause when the RTT call is on hold Some RTT features and settings may not be supported under or across different networks Set Up RTT Work Mode 1 From the home screen touch Settings Accessibility Real Time Text RTT call 2 Touch RTT operation mode and choose one of the following to set when RTT options should be available Visible during calls In this mode calls will be pla...

Page 65: ...e manually each time before placing the call Place an RTT Call When the RTT operation mode is set as Always visible you can place an RTT call directly 1 Enter the phone number with the dialpad as usual 2 Touch 3 If RTT on Outgoing Call is set as Manual touch RTT Voice call When the call is connected the RTT message screen and keyboard appear automatically Answer an RTT Call Regardless of your RTT ...

Page 66: ...ice only Calls to RTT Calls During a voice only call touch to start an RTT conversation The voice conversation will not be affected The other party can also make the switch and your phone will show the message screen and keyboard automatically Working With the Call History The call history is a list of all the calls you ve placed received or missed It provides a convenient way to redial a number r...

Page 67: ...tory Number to a Contact 1 Open the call history 2 Touch the number 3 To add the number to an existing contact touch Add to a contact and select a contact in the list To add a new contact touch Create new contact 4 Edit the contact information if necessary and touch SAVE Retrieve RTT Call Transcript 1 Open the call history 2 Touch a number with below it 3 Touch Call details 4 In the call list touc...

Page 68: ...e dialer before calling it Touch Copy number to copy the phone number to the clipboard NOTE You can touch Clear call history in the call history screen to delete all history records Calling Your Contacts 1 From the home screen touch 2 Touch Favorites or Contacts to find the contact you want to call Your favorite contacts and frequently called contacts are displayed in the Favorites tab 3 Touch a c...

Page 69: ...pts to listen to and manage your voicemail messages NOTE See Set Voicemail for how to set your voicemail service For detailed information please contact the service provider Using Options During a Call During a call you will see a number of on screen options Touch an option to select it Touch to make another call separately from the first call which is put on hold Touch to switch to the keypad whe...

Page 70: ...t has been put on hold Touch to merge the separate calls into a single conference call Touch to end the current call During an RTT call touch Hide RTT keyboard to close the RTT conversation and keyboard You can then touch to restore the RTT conversation and keyboard During an RTT call touch DTMF keypad to use the keypad to interact with automated systems with DTMF tones You can touch Hide to retur...

Page 71: ...ay call feature is not available when you have an ongoing RTT call Switch Between Current Calls When you re on a call you can place answer a second call without ending the first one To place the second call Once you have established the first call touch and dial the second number To answer the second call When you re on a call and another call comes in Swipe up to answer the call This puts the fir...

Page 72: ...screen Set Up a Conference Call With this feature you can talk to two people at the same time 1 Place the first call 2 Once you have established the connection touch and dial the second number 3 When you re connected to the second party touch If one of the people you called hangs up during your call you and the remaining caller stay connected If you initiated the call and are the first to hang up ...

Page 73: ...Set Contact Display Options You can set the order of the contacts displayed in the Contacts tab of the Phone app 1 From the home screen touch Settings Display options 2 Touch Sort by or Name format to set the order of the contacts and the format of the contact names Set Sound and Vibration Set the sound and vibration for incoming calls as well as dialpad sounds 1 From the home screen touch Setting...

Page 74: ... you to end a call by pressing the Power key or make the phone vibrate when a call is answered 1 From the home screen touch Settings Answer and end calls 2 Touch Power button ends call or Vibrate when call is answered Set Speed Dials You can touch and hold the 1 9 keys from the dialer to call the corresponding speed dial number The number 1 key is reserved to speed dial your voicemail To assign a ...

Page 75: ...en touch Settings Call settings Wi Fi calling 2 Touch the Wi Fi Calling switch to enable disable this feature When Wi Fi calling is enabled touch Update Current Emergency Address to set the address for emergency E911 call responders Forward Incoming Calls The call forwarding feature allows you to forward your incoming calls to another phone number 1 From the home screen touch Settings Call setting...

Page 76: ... a phone number or touch to select one from the contact list 4 Touch BLOCK NOTE To unblock a number touch next to the number and touch UNBLOCK Set Voicemail 1 From the home screen touch Settings 2 Touch Voicemail Advanced Settings to configure voicemail settings Touch Service to select the voicemail service provider Your carrier is the default Touch Setup to view or change the voicemail number ...

Page 77: ... Accessibility TTY mode 2 Select one of the following options Consult your teletypewriter manufacturer s manual if necessary TTY Off Users who can hear and talk can disable TTY support TTY Full Users who cannot talk or hear may use this mode to send and receive text messages through TTY device TTY HCO Users who can hear but cannot talk may use this mode to listen to conversation of the other party...

Page 78: ...id Compatibility function When you turn on the hearing aid compatibility and use a hearing aid with a telecoil to answer the phone it will help you hear more clearly during the phone call 1 From the home screen touch Settings Accessibility 2 Touch Hearing aids to turn on off hearing aid compatibility CAUTION Do not turn on the Hearing aids option unless you use a hearing aid with a telecoil Using ...

Page 79: ...hrough the list to view all your contacts 3 Touch a contact to view its details Adding a New Contact 1 Swipe up on the home screen and touch Contacts 2 Touch to add a new contact 3 Enter the contact name phone numbers and email addresses Touch More fields to enter other information If you have multiple account types associated with your phone touch Saving to and select an account If a sync account...

Page 80: ...en different devices You can also quickly share your contacts using Bluetooth Email Gmail Google Drive Message or Messages Import Contacts From the microSDXC Card or Phone Storage 1 Swipe up on the home screen and touch Contacts 2 Touch Settings Import vcf file 3 If prompted select the account the contacts will be imported to 4 Navigate to the folder where the file is and touch the file ...

Page 81: ...be saved to 4 Touch SAVE to create the file Share Contacts 1 Swipe up on the home screen and touch Contacts 2 Touch Settings Export Share all contacts 3 Open the notification panel and touch Finished exporting contacts 4 Choose how to share the contacts The options available depend on the applications and services installed NOTE To share a few selected contacts touch and hold one in the contact li...

Page 82: ...the top of the contacts list Add a Contact to Favorites 1 Swipe up on the home screen and touch Contacts 2 Touch a contact and then touch at the top of the screen Remove a Contact From Favorites 1 Swipe up on the home screen and touch Contacts 2 Touch a favorite contact and then touch ...

Page 83: ... the label touch the label and touch Send message Send email Or touch the label and touch Multi select check the contacts you need and touch Send message Send email Set Up a New Label 1 Swipe up on the home screen and touch Contacts 2 Touch Create label 3 Enter the label name and touch OK 4 Touch ADD CONTACTS or and select the contact you wish to add the label to To add multiple contacts touch and...

Page 84: ...e screen and touch Contacts 2 Touch and then touch a label 3 Touch Remove contacts or Rename label 4 Touch to remove the corresponding contact from the label or edit the label name and touch OK Searching for a Contact 1 Swipe up on the home screen and touch Contacts 2 Touch to search 3 Enter the contact name or other information such as phone number you want to search for The contacts matched will...

Page 85: ...tone 1 Swipe up on the home screen and touch Contacts 2 Touch a contact you want to set a ringtone for and then touch More fields Default ringtone 3 Select a ringtone you like and touch OK 4 Touch SAVE NOTE When selecting ringtones touch Add ringtone to select an audio file in your phone or microSDXC card Delete Contacts 1 Swipe up on the home screen and touch Contacts 2 Touch and hold the contact...

Page 86: ...ect it 3 Touch to select the duplicate contact s 4 Touch Link 5 Touch LINK to confirm All selected contacts are merged into one entry in the contacts list Separate Contact Information If contact information was linked in error you can separate the information back into individual contacts on your phone 1 Swipe up on the home screen and touch Contacts 2 Touch a linked contact you want to separate 3...

Page 87: ...e type of account you want to add 3 Follow the on screen steps to enter the information about the account Most accounts require a username and password but the details may vary You may also need to obtain some information from IT support or your system administrator When the account is successfully added it is displayed in the Accounts menu in Settings Remove an Account Removing an account will de...

Page 88: ...ting 1 Swipe up on the home screen and touch Settings Accounts 2 Touch Automatically sync data to enable or disable automatic sync 3 Touch OK When automatic sync is turned on changes you make to information on your phone or on the web are automatically synced with each other When automatic sync is turned off you need to sync manually to collect emails updates or other recent information ...

Page 89: ...Settings Accounts 2 Touch the account 3 Touch Account sync The Account sync screen appears showing a list of information the account can sync 4 When auto sync data is enabled switch items on or off as you need The enabled types of information will be kept in sync automatically between the phone and the web When auto sync data is disabled touch a listing to sync that type of information between the...

Page 90: ... the first time touch an email server and then enter your email address and password 2 Touch NEXT to let the phone retrieve the network parameters automatically NOTE You can also enter these details manually by touching MANUAL SETUP or if automatic setup fails 3 Follow the on screen instructions to finish the setup Your phone will show the inbox of the email account and start to download email mes...

Page 91: ...From your inbox touch Settings name of the account Sync settings Sync frequency Touch an option to select it Responding to an Email You can reply to or forward an email that you receive You can also delete emails and manage them in other ways Reply to or Forward an Email 1 Open the email you want to reply to or forward from the Inbox 2 Choose one of the following To reply to the sender touch To re...

Page 92: ...touch Mark unread While in a message list for instance the inbox touch the sender icon on the left and then touch Delete an Email You can delete an email from its folder You can also delete a batch of emails While reading a message touch While in a message list for instance the Inbox touch the sender icon on the left and then touch NOTE If you accidentally delete an email touch UNDO to retrieve it...

Page 93: ... Separate each recipient with a space You can also touch to select recipients from your contacts or history NOTE To send a carbon copy or blind carbon copy to other recipients touch beside the To field to open the Cc Bcc fields and enter the contact names or email addresses 3 Enter the email subject and compose the email text 4 Touch to add audio files images videos and other types of files as att...

Page 94: ... 1 Open the Email app 2 Touch Settings Add account 3 Set up the account as you did with the first one Edit an Email Account You can change a number of settings for an account The options you can configure depend on the type of account 1 Open the Email app 2 Touch Settings and touch the account whose settings you want to change 3 Make the changes you want and touch or the Back key when you finish ...

Page 95: ... account you want to remove 3 Touch Remove account from this device OK Changing General Email Settings General settings apply to all email accounts you add 1 Open the Email app 2 Touch Settings General settings 3 Make the changes you want and touch or the Back key when you finish ...

Page 96: ...e app in Settings Apps notifications Default apps SMS app Opening the Conversations Screen Touch on the home screen The Conversations screen opens where you can create a new message search for messages or open an existing conversation Touch to write a new text or multimedia message Touch to search for a message using keywords Touch an existing conversation to open the exchanged messages ...

Page 97: ...one recipients select MMS if you want to send a group message where everyone s reply will be received by everyone else or select Just Me to send a normal SMS or MMS where only you receive the recipients replies 3 Touch the text field near the bottom and enter the content of your text message Touch to add emoji If you want to send a multimedia message touch to add an attachment to the message Touch...

Page 98: ...media message Replying to a Message Messages you receive are appended to existing conversations of the same number If the new message comes from a new number a new conversation is created 1 On the Conversations screen touch the conversation that has the message you want to reply to 2 Type your reply in the text field at the bottom You can touch if you want to reply with an MMS 3 Touch ...

Page 99: ...ard touch them and touch 4 Touch the conversation you d like to forward the message s to 5 Touch at the bottom right Deleting Messages or Conversations Delete a Message in a Conversation 1 On the Conversations screen touch a conversation 2 Touch and hold the message you want to delete 3 Touch Delete Messages 4 If there are more messages you want to delete touch them one by one or touch ALL 5 Touch...

Page 100: ...tions 1 On the Conversations screen touch the icon in front of the conversation you want to delete 2 If there are more conversations you want to delete touch the icons one by one 3 Touch Delete to delete the entire conversations ...

Page 101: ... touch a web link for example in an email or a text message 1 Open the Chrome app 2 Touch the address box at the top 3 Enter the address URL of a web page or enter terms you want to search for 4 Touch a URL or search suggestion or touch the enter key on the keyboard to open the web page or search results NOTE Touch the Back key or to go to the previous or the next web page ...

Page 102: ...b Touch New tab New incognito tab A new browser window opens Switch Between Browser Tabs 1 Touch the icon The number in the icon indicates the number of currently active browser windows Opened web pages will be listed Swipe up and down to see them all 2 Touch a thumbnail to switch to that tab NOTE Swipe a thumbnail horizontally or touch to close the tab ...

Page 103: ... an image or a link to a file or to another web page 2 In the menu that opens touch Download image or Download link The downloaded files are saved to your phone or the microSDXC card You can view or open them by touching Downloads in Chrome ...

Page 104: ...croSDXC card if you have installed one or to the phone s internal storage You can copy them to your computer or access them in the Gallery app Capturing a Photo 1 Touch the Home key 2 Aim the camera at the subject and make any necessary adjustment PHOTO auto camera mode is used by default ...

Page 105: ...104 Number Function 1 Change the camera settings 2 View pictures and videos you have taken 3 Capture a photo 4 Switch between the front and back cameras ...

Page 106: ... animals NOTE You can pinch or spread your fingers on the screen to zoom in or zoom out before taking a picture Using Manual Camera Mode You can use Manual camera mode to adjust more camera options for your photo 1 Touch the Home key MANUAL 2 Aim the camera at the subject You can make the following adjustments Drag the yellow circle to any area on the screen where you want the camera to meter expo...

Page 107: ...subject 3 Touch to start recording You can also touch or to pause or resume recording or touch to save the frame as a photo 4 Touch to stop recording NOTES You can pinch or spread on the screen or press the Volume key to zoom in or zoom out before and during recording To capture a time lapse video touch TIMELAPSE below the preview area Adjust the time interval Then touch to begin recording and to ...

Page 108: ...to Timer Set a time delay before the camera takes a picture automatically after you touch the shutter icon Composition Show or hide the grid or golden spiral to help with balanced photo composition Gradienter Show or hide the gradienter Volume key Assign the function of the Volume key Options in Selfie Mode Front Camera Resolution Set the resolution for your photo Timer Set a time delay before the...

Page 109: ...Back Camera and Timelapse Mode Video quality Set the quality for your video Options in Manual Mode Back Camera Resolution Set the resolution for your photo Timer Set a time delay before the camera takes a picture automatically after you touch the shutter icon Metering Adjust the light metering setting Composition Show or hide the grid or golden spiral to help with balanced photo composition Gradie...

Page 110: ...s Anti banding Set the anti banding value when you take pictures or videos of TV or computer screens to avoid stripes on the screen Save location Change the storage location for captured photos and videos Help Enable the Help icon on the viewfinder screen or touch More to view help details Restore defaults Restore default camera and video settings ...

Page 111: ...all pictures and videos on the phone organized by albums Working With Albums View Album Contents Touch ALBUMS and then an album to view the pictures and videos it contains Share Albums Pictures or Videos 1 Touch and hold an item in the ALBUMS view to select an album or after you open an album to select a picture or a video 2 Touch more items that you want to share 3 Touch and select how you want t...

Page 112: ...items that you want to delete 3 Touch DELETE NOTE Some albums cannot be deleted Hide Albums Hidden albums are not displayed in the ALBUMS view 1 Touch Settings Album filter 2 Touch the albums that you want to hide NOTES The default albums such as Camera and My videos cannot be hidden To show the hidden albums again open the Album filter menu and touch the filtered albums ...

Page 113: ... picture in an album or in the PHOTOS view to see the picture in full screen Double tap the picture or pinch two fingers together or spread them apart to zoom out or in Slide left or right to view other pictures and videos in the album ...

Page 114: ...rite album NOTES Pinch a picture or video to make it smaller You ll then see a filmstrip style view of all your pictures and videos in a row Swipe left or right to scan through them all You can delete a picture or video by touching DELETE or by swiping it up in the filmstrip view If you accidentally delete one by swiping it up touch Undo to retrieve it Not all options may be available for certain ...

Page 115: ...reen to edit the picture ROTATE Rotate or flip mirror the picture CROPPING Crop the picture to different sizes FILTER Apply filters to the picture ADJUST Adjust contrast shadows sharpness and other light options BLUR Apply levels of blurriness to areas of the picture MOSAIC Apply mosaic brush or blurs to the picture or erase them DOODLE Apply hand drawings of different colors and shapes to the pic...

Page 116: ...ollage maker 2 Touch an album 3 Touch the pictures you want You can exit the album and open other albums to add more pictures To make a GIF touch 2 to 50 pictures in the order or reverse of the order that you want them to appear in the GIF To make a collage touch 2 to 9 pictures The pictures you touched are displayed along the bottom of the screen Touch to remove the pictures you do not want 4 Tou...

Page 117: ...F or touch to save the collage Depending on your storage setting the picture is saved to the picture_editor folder in your phone storage or your microSDXC card Playing Videos 1 Touch an album in Gallery and then touch the thumbnail of a video 2 Touch at the center to start playing 3 Touch the video to get the following playback controls Touch to pause Touch to fit the video to the full screen Touc...

Page 118: ...117 NOTE Touch to return to the normal playback screen from picture in picture mode Touch to hide playback controls Touch to change the playback speed ...

Page 119: ...ection and more Viewing Your Music Library Open Music and touch All songs to view all your audio files or by categorized lists of artists albums and genres You can also touch Favorites Recently played or Folders to find songs or view all your playlists in the Playlist section NOTE If an audio file is being played its name and player controls are displayed at the bottom of the screen Touch the area...

Page 120: ...s will not be affected 1 Open Music and touch All songs to see your music library NOTE If you are in the playback screen touch at the top left of the screen to return to the music library 2 Touch next to a song in any list 3 In the menu that opens touch Set as ringtone 4 Touch Phone ringtone or Notification ringtone NOTE If the song is being played and you re in the playback screen you can touch S...

Page 121: ...ibrary to listen to it Touch the playback bar at the bottom of the screen to open the following playback screen Number Function 1 Touch to go back to the music library 2 Album artwork if available 3 Drag the slider to jump to any part of the song ...

Page 122: ...formation if available 10 Access additional options You can still control the music when you are not in the playback screen In other apps swipe down the notification panel Touch the song title to restore the playback screen or you can pause resume playback or skip songs When the screen is locked the song information and playback controls are displayed on the lock screen as a notification Double ta...

Page 123: ... order you prefer Touch Add to next to a song to add it to a playlist or create a new playlist In the Playlist section of the music library touch a playlist to view its content You can then touch at the top right to add more songs to the playlist rename or delete the playlist touch Remove next to a song to remove it from the playlist ...

Page 124: ... touch View or Sort to change the display mode or sort the list Playing and Controlling Videos Touch a video in the video library to play it Touch the screen to show the playback controls You can control the video and audio or carry out other operations Touch or to skip to the previous or the next video Touch to pause Touch to fit the video to the full screen Touch to play the video in picture in ...

Page 125: ...d NOTES Slide horizontally on the video to rewind or fast forward Slide vertically on the right or left part of the screen to adjust volume or brightness respectively Managing Video Files Delete or Share Videos 1 In the video library touch and hold a video 2 Touch other videos you want to delete or share if necessary 3 Touch OK to delete or to share ...

Page 126: ...e selected portion 4 Touch The trimmed video is saved as a new video file NOTE Touch to cancel trimming and return to video playing Rename a Video 1 Touch and hold the video you want to rename 2 Touch Rename 3 Type the new video name and touch OK View Details of a Video 1 Touch and hold the video for which you want to view details 2 Touch Details 3 Touch OK to close the window ...

Page 127: ...he audio format of the recording 3 Touch to start recording During recording you can do the following Touch or to pause or continue the recording Touch or to add an empty tag or photo tag to the recording 4 Touch DONE to stop recording 5 Edit the file name and touch SAVE to save the recording If you don t want to save the memo after recording it touch DELETE DELETE to delete it ...

Page 128: ...View tag to check all time tags You can touch after an empty tag to add an image or text touch an image to delete it or replace it with another image or touch and hold a tag to delete it Trimming a Voice Memo 1 While playing a recording touch EDIT to open the editing screen 2 Drag or to trim the recording You can touch to preview the trimmed recording 3 Touch TRIM 4 Edit the new file name and touc...

Page 129: ...trait view or turn the phone to landscape view Clock Swipe up on the home screen and touch Clock The Clock app allows you to check local time in places around the world set alarms and use timers and nightstand clock Set a New Alarm 1 Open the Clock app and touch the tab 2 Touch a default alarm to configure it or touch at the bottom of the screen to create a new alarm 3 Set up the alarm options suc...

Page 130: ...tab 2 World time lets you check local times for cities around the world Touch to add a new city NOTE Touch and hold on any of the clocks or any empty area to enable the screen saver where your local time is displayed silently on a dark background You can then dock the phone and use it as a nightstand clock Using Stopwatch and Countdown 1 Open the Clock app and touch or 2 Stopwatch allows you to re...

Page 131: ... the appropriate application Touch and hold a file to delete or share it Touch on the top right to sort the downloaded files by date name or size File Manager Quickly access all of your images videos audio clips and other types of files on your phone and on the memory card Swipe up on the home screen and touch File Manager Touch CATEGORY to find the file you need by category or touch LOCAL to brow...

Page 132: ...or a file or folder by name Touch Sort by to change the order of the items in the list Touch in the root directory and switch on Show local hidden files to display hidden system files and folders Google Apps NOTE Google services may not be available in certain region Calendar Keep track of life s important events with Google Calendar synced across your devices Chrome Use the Chrome app to browse t...

Page 133: ...other personal email accounts Google Use Google search or get information when you need it with Google Assistant Maps Find your place and find your way in the world Photos Manage photos on the phone and your Google account Play Movies TV Purchase download and watch movies and TV shows Play Music Play music on the phone and your Google account Play Store Buy and download apps games and more from th...

Page 134: ... your Wi Fi connections see Connecting to Wi Fi Mobile Network Control mobile data use select network types or operators and configure access point names see Connecting to Mobile Networks Data Usage Check and manage mobile data use You can view Wi Fi data usage as well Touch Data Saver to enable Data saver which prevents apps from using data connection in the background For an app you re currently...

Page 135: ... cycle you set see what apps have been using mobile data restrict background data for individual apps or allow unrestricted data usage when Data saver is on for individual apps Touch Data warning limit to set the data usage cycle data warning data limit and alert Touch Wi Fi data usage to view the Wi Fi usage of apps NOTE The data usage is measured by your phone and your carrier s data usage accou...

Page 136: ...Ns allow you to connect to the resources inside a secured local network VPNs are commonly deployed by corporations schools and other institutions to let people access local network resources when not on campus or when connected to a wireless network Depending on the type of VPN you are using you may be required to enter your login credentials or install security certificates before you can connect...

Page 137: ...se Private DNS We recommend keeping Private DNS turned on Roaming State Check the roaming state of your phone Wireless Emergency Alerts Manage options for receiving emergency alert messages View Verizon Account Manage the subscriptions of your Verizon Account Connected Devices Touch Connection preferences Bluetooth You can turn Bluetooth on or off and configure your Bluetooth connections See Conne...

Page 138: ...book device Apps Notifications App Info Touch an app to see its information and configure the available options Notifications Touch Notifications to manage app notifications Default Apps Touch Default apps to select the default app for voice assistant and input web browsing messaging etc Touch Opening links to set Instant apps options or touch an installed app to check its supported links and set ...

Page 139: ...p Access Touch Special app access to set special access and rights of apps Features The following features are available Navigation keys Change the navigation bar style for the phone Record screen Set the video quality and the touch interaction options for screen recording NOTE To record the screen and save it as a video swipe down the status bar with two fingers and touch Record screen in the Qui...

Page 140: ... use it or try it out Battery View the battery level check what has been using the battery enable different battery saving modes or manually optimize apps to improve battery life Display Configure the display options including brightness level Night Light mode wallpaper screen sleep time screen rotation font size and more Sound Adjust different types of volume see Adjusting Volumes set notificatio...

Page 141: ...torage or the installed microSDXC card Under Device storage touch Internal shared storage to get a detailed breakdown of space usage by type Touch FREE UP SPACE to delete the files you do not need Under Portable storage safely mount unmount remove and format your microSDXC card For more information about using the device storage and the microSDXC card see Using the microSDXC Card as Portable or De...

Page 142: ...ouch beside Screen lock to set the following options Make pattern visible Show the pattern as you draw it This option is available when unlock pattern is set Automatically lock Set the time needed for the lock protection to be activated after the screen turns off This option is available when unlock pattern PIN or password is set Power button instantly locks Lock protection is activated immediatel...

Page 143: ...n Manage location services which help your phone and apps determine your location To use location related applications such as finding your location on Google Maps you must have location services enabled on your phone Show passwords Display characters in a password briefly as you enter them Device admin apps Activate or deactivate apps to be device administrators SIM card lock Lock SIM card Activa...

Page 144: ...als Check the encryption status of your phone and set the credential storage options Trust agents Activate or deactivate trust agents Screen pinning Keep a screen of your choice in view so that others cannot switch to other apps and access personal information see Protecting Your Phone With Screen Pinning Accounts The Accounts menu lists the accounts you have signed in on the phone for you to mana...

Page 145: ...t problems Google The Google menu lets you manage settings for Google apps and services that are installed on your device System Languages Input Configure options related to system language input methods and assistance speech input and output as well as mouse trackpad input Date Time Set date time time zone and how time is displayed You can also use network provided data see Setting the Date and T...

Page 146: ...your phone with other people by creating additional users Each user has his her own storage space wallpaper screen lock and so on Users can also adjust phone settings like Wi Fi that affect everyone and update apps for all other users By default a Guest account is available for anyone who needs to use your phone temporarily You can touch Add user to create more user accounts If you want users to a...

Page 147: ... your phone About Phone View SIM status legal information regulatory ID and other information System Updates Check for system updates and install them when they become available show update history or use Software Upgrade Assistant installed on your computer to install updates to the phone via a USB cable see Connecting to Your Computer via USB ...

Page 148: ...ss upgrade package offered by your mobile service provider 3 Use your PC to download and upgrade package to your microSDXC card and install it to your phone from the card NOTE Visit the ZTE official handset service support website Z Community https community zteusa com to learn more about the above upgrade methods as well as which phones and methods are supported ...

Page 149: ...eak at your current location for example in a basement or near a tall building because wireless transmissions cannot effectively reach it Move to a location where the network signal can be properly received The network is busy at the current time for example during peak times there may be too much network traffic to handle additional calls Avoid using the phone at such times or try again after wai...

Page 150: ...one line Unable to select certain features Your service provider does not support these features or you have not applied for services that provide these features Contact your service provider Cannot charge the battery The battery or battery charger is damaged Contact the dealer The phone s temperature is below 32 F 0 C or higher than 95 F 35 C Adjust the battery charging environment to avoid extre...

Page 151: ...r off the phone The battery is depleted In high temperature environments battery life will be shortened Contact the dealer to change a new battery If you are not able to connect to the network the phone will continue to send out signals as it attempts to locate a base station Doing so consumes battery power and will consequently shorten standby time Change your location to one where the network is...

Page 152: ...o clean the nano SIM card contacts Unable to connect to the network The nano SIM card is invalid Contact your service provider You are not within the network s service area Check the service area with your service provider Poor signal Move to an open space or if you are inside a building move closer to a window Cannot answer incoming calls You have activated the Call blocking feature Disable this ...

Page 153: ...vice provider If the service provider provides the nano SIM card s PUK code use the PUK code to unlock the nano SIM card Phone crashes reboots freeze or cannot be powered on Some third party software is not compatible with your phone Uninstall the software that may cause the problem Upgrade the phone software Reset the phone to factory status ...

Page 154: ...60x480 Camera Front 2 MP Back 5 MP Internal memory ROM 16 GB RAM 2 GB Removable memory card Supports microSDXC card up to 128 GB Battery 2050 mAh Continuous idle time Up to 143 hours Continuous talk time Up to 14 hours HAC M4 T3 Bluetooth BT 4 2 NOTE The phone s talk time and idle time are based on ideal working environments The use of extended backlighting browser and network conditions can reduc...

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