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Zte Optus P500, User Manual

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Zte Optus P500 User Manual Download Page 67

 

67 

Error Messages 

Solution 

No SIM Card 

Check a valid SIM card is inserted. 

See the 

Getting Started 

section 

Enter PIN code 

You have set a SIM PIN. Please enter 

your SIM PIN code. 

Enter PUK code 

Contact your Service Provider to get the 
PUK code 

Enter Unlock 

Code 

Contact your Service Provider to obtain 
the network unlocking code (fees may 
apply to unlock your device) 

 

Disposal of your old phone - Australia   

Please return your old device to any Mobile Muster collection 
point or use the Mobile Muster freepost bag provided with your 
new handset. Mobile Muster diverts all returned devices from 
landfill and recycles the component materials.

 

 

 

Summary of Contents for Optus P500

Page 1: ...0 User Guide ZTE Australia provides dedicated support with a local call centre and social media outreach Search ZTE Australia on Facebook and Twitter to keep in touch www ztemobiles com au ZTE 2020 Ver 1 0 May2020 ...

Page 2: ...en permission of ZTE Corporation Notice ZTE Corporation reserves the right to make modifications on print errors or update specifications in this guide without prior notice This manual has been designed with the utmost care to ensure the accuracy of its content However all statements information and recommendations contained therein do not constitute a warranty of any kind either expressed or impl...

Page 3: ... Google LLC The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG Inc and any use of such marks by ZTE Corporation is under license microSDXC Logo is a trademark of SD 3C LLC Other trademarks and trade names are those of their respective owners IMPORTANT NOTE This phone is designed for exclusive use on the Optus network If you unlock and use this phone on alternate...

Page 4: ...e 15 Locking Unlocking the Screen and Keys 16 Getting to Know the Home Screen 17 Personalising 18 Applying New Wallpapers 18 Using Do Not Disturb Mode 18 Protecting Your Phone With Screen Locks 20 Knowing the Basics 21 Status and Notification Icons 21 Opening and Switching Apps 22 Connecting to Mobile Networks 22 Connecting to Wi Fi 23 Connecting to Bluetooth Devices 24 Sharing Your Mobile Data Co...

Page 5: ...ssage 34 Changing Message Settings 35 Web Browser 36 Opening the Browser 36 Using Multiple Browser Windows 36 Changing Browser Settings 37 Camera 38 Capturing a Photo 38 Recording a Video 38 Camera Mode 39 Camera Settings 39 Gallery 40 Music 41 FM Radio 41 Scanning and Saving Channels 41 Listening to FM Radio 41 Recorder 42 Recording a Voice Memo 42 ...

Page 6: ...ettings Display 46 Settings Scheduled Power On Off 46 Settings Audio Profiles 46 Settings Storage 47 Settings Security location 47 Settings Accounts 47 Settings Accessibility 48 Settings System 48 Date and Time 48 Backup and Reset 48 For Your Safety 49 General Safety 49 Radio Frequency RF Energy 50 Distraction 53 Product Handling 53 Electrical Safety 57 Radio Frequency Interference 58 ...

Page 7: ...7 Explosive Environments 60 Technical Specifications 62 Disposal of your old phone Australia 67 ...

Page 8: ...8 Getting Started Getting to Know Your Phone Front camera Touch screen Earpiece Speaker Power key Indicator light Volume key Microphone ...

Page 9: ...9 Flash Headset jack Back camera Charging micro USB jack ...

Page 10: ... phone before removing or replacing the battery WARNING To avoid damage to the phone do not use any other kind of SIM cards or any non standard nano SIM card cut from a SIM card You can get a standard nano SIM card from your service provider 1 Place your finger into the slot at the bottom of the back cover and gently lift and remove the cover ...

Page 11: ...1 2 Install the nano SIM card and the microSDXC card as shown 3 Insert the battery making sure the connectors align Gently push down on the battery until it clicks into place nano SIM card microSDXC card ...

Page 12: ...have enough power for the phone to turn on find a signal and make a few calls You should fully charge the battery as soon as possible WARNING Use only ZTE approved chargers and USB cables The use of unapproved accessories could damage your phone or cause the battery to explode ...

Page 13: ... after prolonged charging Waking Up Your Phone Your phone automatically goes into sleep mode when it is not in use for some time The display is turned off to save power and the keys are locked to prevent accidental operations You can wake up your phone by turning on the display and unlocking the keys 1 Press the Power key to turn the screen on 2 Swipe up on the screen NOTE If you have set an unloc...

Page 14: ...silent ring Restart the phone or Power off Press to turn the screen display On or Off Home key Touch to return to the home screen from any application or screen Touch and hold to open Google Assistant Back key Touch to go to the previous screen Recent apps key Touch to see recently used apps Volume key Press or hold either end of the key to turn the volume up or down ...

Page 15: ...inutes Contact Customer Service if you still cannot power on the phone after prolonged charging NOTE If the phone freezes or takes too long to respond you can press and hold the Power key for about 10 seconds to restart the phone Setting Up for the First Time When you first power on your phone after you purchase it or reset it to factory settings you need to do some settings before using it Touch ...

Page 16: ...he screen after some time of inactivity You will still be able to receive messages and calls while the phone screen is off To unlock the screen and keys 1 Press the Power key to turn the screen on Swipe up on the screen or Swipe right from to open the Phone app or swipe left from to open the camera or Touch a notification twice consecutively to open the related app NOTE If you have set a screen lo...

Page 17: ...screen by adding folders widgets and more Extra Screens Extra screens can be added providing more space for app icons widgets and more Drag an app icon from the Apps lsit to the home screen if you wish to create an alternate or extra home screen then drag the tile to the right to create a new page Status bar Primary shortcuts Shortcuts Folder Widgets ...

Page 18: ...llpapers You can set the wallpaper for the home screen and lock screen 1 Touch and hold an empty area on the screen and then touch the WALLPAPERS icon 2 Slide left or right to view available images You can also touch My photos to choose a picture as the wallpaper 3 Touch the HOME button to set the Home screen wallpaper or the LOCK button to set the Lock screen wallpaper Using Do Not Disturb Mode Y...

Page 19: ...ays the settings or you can go to the settings by swiping up from the screen and touch Settings Sound Do not disturb Settings for Do not disturb mode 1 Behaviour Sound vibration Turn On or Off Alarms Media and Touch sounds Notifications Set No sound for notifications Set No sound for notifications and Visuals Set specific rules with Custom 2 Exceptions Calls Allows or limits what calls are accepte...

Page 20: ...n and keys 1 Touch the Home key and slide up on the screen 2 Touch Settings Security location Screen lock 3 Touch Swipe Pattern PIN or Password Touch Swipe to enable screen lock and allow unlocking with a swipe gesture This disables a secure screen lock Touch Pattern to draw and redraw a pattern that you must draw to unlock the screen Touch PIN to set a numeric PIN that you must enter to unlock th...

Page 21: ...al silence No signal Do not disturb mode priority only Signal strength Vibration on Flight mode Battery low Bluetooth on Battery full Connected to a Wi Fi network Battery charging Speaker on Alarm set Phone microphone off Call in progress USB tethering on Missed call Portable Wi Fi hotspot on New SMS MMS Wired headset connected Song playing GPS on ...

Page 22: ...he Recent apps key The apps you ve used recently are displayed in a series of tabs Slide up and down to see all the tabs 2 Touch a tab to open that app NOTE Double tap the Recent apps key to quickly switch between two most recently opened apps Connecting to Mobile Networks Control Mobile Data Use 1 Slide up on the screen Touch Settings Network internet Mobile network 2 Touch the Mobile Data switch...

Page 23: ... Touch each item to enter the information you got from your service provider Touch Save to complete or Discard to cancel NOTE To set the APN to default settings touch Reset to default Connecting to Wi Fi Wi Fi is a wireless networking technology that can provide Internet access at distances of up to 100 meters depending on the Wi Fi router and your surroundings 1 Slide up on the screen Touch Setti...

Page 24: ... of about 10 meters about 33 feet The Bluetooth devices must be paired before the communication is performed 1 Slide up on the screen Touch Settings Connected devices 2 Touch Pair new device to scan for and display the Ids of all available Bluetooth devices in range 3 Touch the device you want to pair with 4 Confirm that the Bluetooth passkeys are the same between the two devices and touch Pair Al...

Page 25: ... hotspot Share Your Mobile Data Connection via USB You can access the Internet on your computer via the USB tethering feature of your phone The feature needs data connection on a mobile network and may result in data charges NOTE You cannot transfer files between your phone and your computer when the phone is USB tethered 1 Connect your phone to your computer with a USB cable If a Use USB to optio...

Page 26: ...ction with your computer 1 Pair your phone with your computer via Bluetooth 2 Configure your computer to obtain its network connection via Bluetooth For more information please see your computer s documentation 3 Slide up on the screen Touch Settings Network internet Hotspot tethering 4 Switch on Bluetooth tethering Your computer is now sharing your phone s data connection NOTE To stop sharing you...

Page 27: ...ected to the Internet via your mobile data network 1 Slide up on the screen Touch Settings Network internet Wi Fi Hotspot 2 Switch on Wi Fi Hotspot After a moment the phone starts broadcasting its Wi Fi network name SSID Touch Security to check or change your hotspot password Touch Advanced to check other Wi Fi settings 3 On another device locate your phone via Wi Fi and connect with it to start u...

Page 28: ...ntact name with the dial pad Touch to delete incorrect digits NOTE As you enter the phone number your phone searches for matching information in your contacts If you see the number and contact you want to call touch it to place the call immediately 2 Touch below the keypad to dial NOTE To make an international call touch and hold the 0 key to enter the plus symbol Next enter the country code follo...

Page 29: ...ght of the screen to view your contacts 5 Touch at the right of contact name to place the call Place a Call from the Call History The call history is a list of all calls you have placed received or missed It provides a convenient way to redial a number return a call or add a number to your contacts 1 From a screen touch to open the dialler If in Dial pad view touch the Back button 2 Touch at the b...

Page 30: ...ender touch at the top To call a number in the message text touch the number Answering or Rejecting Calls Answer a Call When you receive a phone call If the screen is locked slide up to answer the call If the screen is unlocked touch to answer the call NOTE To silence the ringer before answering the call press either end of the Volume key You will still be able to answer the call Reject a Call Whe...

Page 31: ...the caller Options During a Call During a call you will see a number of onscreen options Touch an option to select it Touch to put the current call on hold and call a third party Touch to put the call on hold Touch to make a call from the Contacts list Touch to mute or enable your microphone Touch to switch to the keypad when you need to enter a code for example the PIN for your voicemail or bank ...

Page 32: ...th the contacts in your Google account or other accounts that support contact syncing To see your contacts touch the Home key Contacts icon Adding a New Contact 1 Touch the Home key 2 Touch to add a new contact 3 Touch Saving to to choose where to save the contact If a sync account is selected the contacts will be synced automatically with your account online 4 Enter the contact name phone numbers...

Page 33: ...Touch Save Searching for a Contact 1 Touch the Home key 2 Touch at the top of the contact list 3 Input the contact name or any information the contact has to search for it The contacts matched will be listed ...

Page 34: ...ally enter the recipient s number or the contact name If the phone presents a few suggestions touch the one you want to add Slide up and down to select recipients from your contacts 4 Touch the Type message field and enter the message text 5 If you want to send a multimedia message touch to add pictures audios videos or other files to the message 6 Touch NOTE You can also include email addresses a...

Page 35: ...not add any attachment if you want to send a text message Otherwise you may be charged for a multimedia message Changing Message Settings Touch Settings in the Messaging screen to change the message settings ...

Page 36: ...or search suggestion or touch the arrow to open the web page or search results Using Multiple Browser Windows You can open several web pages at the same time one page in each window and switch between them freely To open a new browser window Touch at the top of the screen and then touch New tab A new browser window opens and the homepage is loaded To switch between browser windows 1 Touch the icon...

Page 37: ...ch its to close the browser window Touch at the top of the screen and then touch Close all tabs to close all windows Changing Browser Settings You can configure a number of settings to customise the way you browse the web including several that you can use to control your privacy To open the Browser settings screen touch Settings in the browser screen ...

Page 38: ...or animals 3 Touch the area where you want the camera to focus or leave the camera to autofocus on the centre of the image 4 Touch the Camera icon to take a shot Recording a Video 1 Touch the Home key and slide up on the screen Touch the Camera App then touch VIDEO 2 Aim the camera at the subject You can touch any area on the screen that you want the camcorder to focus on before and during recordi...

Page 39: ... Balance Panorama take a continuous panorama shot Filters Choose preset colour balance filters Camera Settings Change the storage location Configure the volume key to be the Shutter Volume or Zoom Switch the shutter sound on or off Enable Location saving Geo tagging Change the picture size resolution Countdown timer Composition line Anti banding ...

Page 40: ...y app all pictures and videos on your phone are displayed Touch Folders to view different folders on your handset or memory card To share albums pictures or videos Touch the picture to open it touch and select how you want to share the items To delete albums pictures or videos Touch the picture to open it touch OK to delete the image ...

Page 41: ...p on the screen Touch FM Radio icon 3 Your phone automatically scans for all available channels and saves them to the All channels list for the first time you use it Or you can touch Scan in the FM Radio screen to scan for the channels again Listening to FM Radio 1 Open FM Radio while the headset is connected 2 Skip channels using the tune up or down buttons 3 Touch to listen to the radio through ...

Page 42: ...ouch to pause or continue the recording Touch to add time tags to the recording 3 Touch Done to stop recording 4 Edit the file name and touch Save to save the recording If you don t want to save the memo after recording it touch Delete Delete to delete it Playing a Voice Memo 1 Touch at the top right of the screen to see all recordings 2 Touch the title of a memo to play it ...

Page 43: ...i on or off and configure your Wi Fi connections Mobile Network Open Settings Network internet and touch Mobile network to control mobile data use set access point names or select mobile network or network types Data usage Open Settings Network internet and touchData usage to check and manage mobile data use You can view and restrict Wi Fi data usage as well NOTE The data usage is measured by your...

Page 44: ...turned off when flight mode is on Advanced Call Settings Control call forwarding voicecmail and hide my number settings under Additional settings USB tethering While the phone is connected to a computer via the USB cable you can open Settings Network internet Hotspot tethering and touch USB tethering to share your phone s mobile data with the computer Bluetooth Tethering Open Settings Network inte...

Page 45: ...ual apps Touch an app to block or mute its notifications select its notification content to display on the lock screen or let its notifications override your Do not disturb settings Apps Open Settings and touch Apps notifications to see apps installed on your phone and manage them Touch an app to see its information and options Default Apps Open Settings Apps notifications and touch Default apps t...

Page 46: ...isplay to configure the display options including font size screen sleep time brightness level auto rotate screen and more Settings Scheduled Power On Off Open Setting Features and touch Scheduled power on off to set the day and time when the phone automatically powers on or off You can also touch the switches on the right to turn the features on or off Settings Audio Profiles Open Settings and to...

Page 47: ... location to configure options that help keep your phone and data safe You can lock the screen with a Pattern PIN or Password activate the PIN lock for the nano SIM card or set the device administration credential storage and other advanced options Open Setting Security location to manage location mode and services which help your phone and apps determine your location To use location related appl...

Page 48: ...s input to configure options related to system language keyboard and input methods speech input and output as well as mouse trackpad input Date and Time Open Settings System and touch Date time to set date time time zone and the time format or display dual clocks on the lock screen Backup and Reset Open Settings System and touch Backup to manage data backup and restoration options Touch Reset opti...

Page 49: ...mm away from your body while making calls Your phone may produce a bright or flashing light Small parts may cause choking Don t dispose of your phone in fire Your phone can produce a loud sound To prevent possible hearing damage do not listen at high volume levels for long periods Exercise caution when holding your phone near your ear while the speaker is in use ...

Page 50: ...cal facilities Do not attempt to disassemble your phone Turn off when told to in aircrafts and airports Only use approved accessories Turn off when near explosive materials or liquids Don t rely on your phone as a primary device for emergency communications Radio Frequency RF Energy General Statement on RF Energy Your phone contains a transmitter and a receiver When it is ON it receives and transm...

Page 51: ... SAR The SAR limit for mobile devices is 2 W kg and the highest SAR value for this device when tested at the head was 0 742 W kg and when tested at the body was 1 768W kg with 5 mm distance As mobile devices offer a range of functions they can be used in other positions such as on the body as described in the user manual As SAR is measured utilising the device s highest transmitting power the actu...

Page 52: ...s concerned about limiting their exposure to RF fields the World Health Organisation WHO provides the following advice Precautionary measures Present scientific information does not indicate the need for any special precautions for the use of mobile phones If individuals are concerned they might choose to limit their own or their children s RF exposure by limiting the length of calls or using hand...

Page 53: ...perating the machinery in order to reduce the risk of an accident Product Handling General Statement on Handling and Use You alone are responsible for how you use your phone and any consequences of the use You must always switch off your phone wherever the use of a phone is prohibited Use of your phone is subject to safety measures designed to protect users and their environment Always treat your ...

Page 54: ...s accessories Do not use harsh chemicals cleaning solvents or aerosols to clean the device or its accessories Do not paint your phone or its accessories Do not attempt to disassemble your phone or its accessories only authorised personnel can do so Do not expose or use your phone or its accessories in an environment with or that can reach extreme temperatures minimum 23 F 5 C and maximum 122 F 50 ...

Page 55: ...or others or could accidentally damage the phone Your phone contains small parts with sharp edges that may cause an injury or may become detached and create a choking hazard Demagnetisation To avoid the risk of demagnetisation do not allow electronic devices or magnetic media close to your phone for a long time Electrostatic Discharge ESD Do not touch the metallic connectors of the nano SIM card A...

Page 56: ...ll percentage of people may be susceptible to blackouts or seizures even if they have never had one before when exposed to flashing lights or light patterns such as when playing games or watching videos If you have experienced seizures or blackouts or have a family history of such occurrences please consult a physician To reduce the risk of blackouts or seizures you can use your phone in a well li...

Page 57: ...tee connection in all conditions Therefore you should not rely solely on any wireless phone for emergency communications Loud Noise This phone is capable of producing loud noises which may damage your hearing Turn down the volume before using headphones Bluetooth headsets or other audio devices Phone Heating Your phone may become warm during charging and normal use Electrical Safety Accessories Us...

Page 58: ... disassemble the phone or its accessories Only qualified personnel can service or repair the phone or its accessories If your phone or its accessories has been submerged in water punctured or subjected to a severe fall do not use it until you have taken it to be checked at an authorised service centre Radio Frequency Interference General Statement on Interference Care must be taken when using your...

Page 59: ...le with hearing aids or other cochlear implants may experience interfering noises when using wireless devices or when one is nearby The level of interference depends on the type of the hearing device and the distance from the interference source Increasing the separation between them may reduce the interference You may also consult your hearing aid manufacturer to discuss alternatives Medical Equi...

Page 60: ...turers forbid the use of mobile phones in their vehicles unless a hands free kit with an external antenna is included in the installation Explosive Environments Gas Stations and Explosive Atmospheres In locations with potentially explosive atmospheres obey all posted signs to turn off wireless devices such as your phone or other radio equipment Areas with potentially explosive atmospheres include ...

Page 61: ...61 ...

Page 62: ...MHz HSPA 42Mbps data Display 5 0 FWVGA 960 x 480 capacitive touch Camera 5 MP Rear 2 MP Front autofocus CPU Memory 1 4GHz quad core CPU with1GB RAM 16GB ROM with approx 9 5GB user space Expandable external storage microSD HC up to 256GB Operating system Android Pie Go Edition Battery Capacity 2000mAh Li Ion user replaceable Connectivity Bluetooth 4 1 Wi Fi 802 11b g n ...

Page 63: ...63 3 5mm jack NAHJ micro USB SIM Card NANO SIM 4FF format This handset is locked to the Optus network and is only suitable for use on that network ...

Page 64: ...ngs Settings Accounts Add account How do I copy Contacts to or from my SIM card Contacts Options Settings Import Follow the directions on screen How do I select a Network mode Settings Network internet Mobile Network Advanced Preferred network type How do I manually select a carrier Settings Network internet Mobile Network Turn off Automatically select network to search for available networks How ...

Page 65: ...Browsing Data How do I check Call forwarding etc Calls Options Settings Call Settings Call forwarding Also Settings Network internet Advanced Call Settings How do I check for Software Updates Settings System Advanced System Updates How do I get more technical support Call 1300 789 475 during office hours AEST search for ZTE Australia on Facebook How do I change the Ringtone Settings Audio profiles...

Page 66: ...i media to save power The battery may be worn out The handset turns on by itself An alarm or calendar event switches the handset on automatically No incoming ring or alarm tone Hold the power key to check the phone is not in silent mode Check the ringtone and ring volume settings The handset switches off after charging The handset is charging in the off state Press and hold the power key to switch...

Page 67: ...vider to get the PUK code Enter Unlock Code Contact your Service Provider to obtain the network unlocking code fees may apply to unlock your device Disposal of your old phone Australia Please return your old device to any Mobile Muster collection point or use the Mobile Muster freepost bag provided with your new handset Mobile Muster diverts all returned devices from landfill and recycles the comp...

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