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38
Problem
Description
Possible Causes
Possible Solution
web page.
The IE browser is causing
problems.
Upgrade to the new
version or reinstall
the IE browser.
The operating system is infected
by viruses.
Use a professional
anti-virus software
to check your
computer and
remove the viruses.
You have connected an APN
which cannot connect to the
Internet.
Check and correct
the entry. Consult
your service
provider if
necessary.