43
Troubleshooting
Voice Related Problems
Symptoms
Possible Problems/ Solutions
No Dial Tone.
Please wait for 1~2 minutes after the
router is turned on.
If 3G LED light is blinking, you have no
good RF reception. Change the location
of the router.
There is a prompt/
phone alert/ announce-
ment as soon as I lift the
phone off the hook.
Make sure your (U)SIM card is inserted
correctly and the PIN number has been
entered. If the PIN number has been
entered incorrectly then you will need to
enter the PUK code when prompted.
The line is noisy/ distort-
ed when I lift the phone
off the hook.
Remove any electrical appliance which is
too close to the phone or router.
The cable or phone set might be faulty.
I hear a rapid engaged
tone as soon as I lift the
phone off the hook.
Put the phone on hook and try again. If
you are connected to the internet using
the 2G (GSM) network, please disconnect
this first.
After dialing the last digit
I hear nothing /silence.
When you have finished dialing you can
press the # key or wait 4-8 seconds to
connect the call.
I can’t make or receive
a call when I am surfing
on the net.
If you are connected using the 2G (GSM)
network then you cannot surf the net and
make a phone call simultaneously. Please
disconnect the internet and wait 30 sec
-
onds to 1 minute before making a call.
Summary of Contents for MF29A
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Page 48: ...48 ...