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MF

286D LTE Wireless Router

After-sales Service Manual (Level 1)

Version 1.0

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Summary of Contents for MF286D

Page 1: ...MF286D LTE Wireless Router After sales Service Manual Level 1 Version 1 0 ...

Page 2: ...ility fitness for a particular purpose title or non infringement ZTE CORPORATION and its licensors shall not be liable for damages resulting from the use of or reliance on the information contained herein ZTE CORPORATION or its licensors may have current or pending intellectual property rights or applications covering the subject matter of this document Except as expressly provided in any written ...

Page 3: ... 4 Download Software 12 4 Disassembly 14 4 1 Disassembly Tools 14 4 2 Exploded View 14 4 3 Disassembly Steps 15 4 4 Composing 22 5 Principle and Logic Boards 23 5 1 Principle Block Diagram 23 5 2 Basic Component Distribution 24 6 Troubleshooting 26 6 1 Startup Fault 26 6 2 System Crashes Automatically Powered Off 26 6 3 Wi Fi Connection Fault 27 6 4 U SIM Card Unidentified 27 6 5 Download Fault 28...

Page 4: ... MF286D device you need to verify that the MF286D is in a secure network 1 2 Product Overview NOTE The picture is for reference only The actual product may be different 1 3 Standard Configuration No Name Quantity 1 MF286D wireless router 1 2 LAN cable 1 3 Power adapter 1 4 Quick start guide 1 ...

Page 5: ... g Frequency bands FDD LTE B1 B3 B7 B8 B20 B28 TDD LTE B38 UMTS 900 2100 MHz GSM 850 900 1800 1900 MHz Technical parameters Chipsets MDM9250 2 IPQ4019 Storage MDM 9250 2 512 MB Flash 256 MB DDR IPQ 4019 2MB Nor Flash 128 MB NAND Flash 256 MB DDR3 Interfaces RJ45 4 RJ11 2 USB A 1 Wi Fi 802 11 a b g n ac 2 2 MIMO Max connected Wi Fi clients 64 Power supply 12 V DC 1 5A ...

Page 6: ...cribed by the customer and confirm that the failures do not recur Test card 3 Network connection test 1 Connect to MF286D through Wi Fi 2 Open the web UI of MF286D and confirm the web UI pages can be accessed Test card Computer 4 Wi Fi connection test Use a mobile phone to connect to the Wi Fi network of MF286D Check whether the phone can be connected and whether the Internet can be accessed Test ...

Page 7: ...or tablet b Select the Wi Fi hotspot name of MF286D SSID c Type the Wi Fi password to connect to MF286D NOTE The default Wi Fi SSID and password can be found on the bottom of MF286D 2 Open the web UI a Open the browser and visit the address 192 168 100 1 on the client to open the web UI b Type the management password to log in to the web UI NOTE Check the default management password on the bottom ...

Page 8: ...he software versions are for reference only Please use the latest versions for the software download Plug in SUF_DL_MF286DV1 00 01 Software MF286DV1 0 0B02 3 2 Install Download Platform 1 Unzip the package of the download platform and double click the program icon Setup exe to start the installation 2 Select the installation language and click OK ...

Page 9: ...8 ZTE confidential 3 Click Next 4 Accept the terms of the license agreement and click Next ...

Page 10: ...9 ZTE confidential 5 Type the User Name and Company Name and click Next 6 Select the installation directory and click Next ...

Page 11: ...10 ZTE confidential 7 Click Install 8 When the installation is completed click Finish ...

Page 12: ... click SUF_DL_MF286DV1 00 01 zas in the package SUF_DL_MF286DV1 00 01 zip to start the installation 2 Click Install 3 When the installation is completed click Yes to run the download platform The main interface of the download platform is as follows ...

Page 13: ...both in the CR package to the 3 Download_File folder in the MODULE package 3 Connect MF286D to a power source with the power adapter 4 Power on MF286D and connect its WAN LAN1 port to the computer with the LAN cable 5 Run the download platform ZTE Terminal Software Update Framework and wait until MF286D is identified 6 Click SW PATH to select the software path of the 3 Download_File folder ...

Page 14: ...13 ZTE confidential 7 Click the start button to start the download 8 Wait until the download is completed ...

Page 15: ...14 ZTE confidential 4 Disassembly 4 1 Disassembly Tools No Name 1 Anti electrostatic gloves 2 Anti electrostatic wrist strap 3 Tweezers 4 Screwdriver 5 Housing disassembly tool 4 2 Exploded View ...

Page 16: ...disassembly demonstration is for reference only It might not be completely identical with yours 1 Remove the plugs and battery cover NOTE The left and right plugs are not interchangeable Install them accordingly when reassembling the device 2 Remove the screw ...

Page 17: ...16 ZTE confidential 3 Separate the back cover 4 Remove the 4 screws from the middle cover ...

Page 18: ...17 ZTE confidential 5 Separate the front cover and the middle cover 6 Remove the 4 screws from the mainboard ...

Page 19: ...18 ZTE confidential 7 Remove the mainboard from the middle cover 8 Remove the conductive cloth and the RF cable ...

Page 20: ...19 ZTE confidential 9 Unlock and remove the antennas ...

Page 21: ...20 ZTE confidential 10 Remove the RF cables 11 Remove the conductive cloth and then 2 screws from the module board ...

Page 22: ...21 ZTE confidential 12 Remove the module board ...

Page 23: ...e 1 Front cover assembly 7 Module board 2 Middle cover assembly 8 Mid and low frequency antenna Wi Fi 5G 1 antenna 3 High frequency antenna 9 Diversity antenna Wi Fi 5G 2 antenna 4 Battery cover 10 Mainboard 5 Plugs 11 Back cover assembly 6 RF cables ...

Page 24: ...23 ZTE confidential 5 Principle and Logic Boards 5 1 Principle Block Diagram ...

Page 25: ...24 ZTE confidential 5 2 Basic Component Distribution Mainboard top view No Name No Name 1 16Mb SPI NOR flash 3 Ethernet transceiver 2 Single channel battery tracking SLIC 4 QUALCOMM SoC IPQ4019 0 ...

Page 26: ...25 ZTE confidential Mainboard bottom view No Name No Name 1 2Gb DDR3 4 1000M Base T 2 Port Ethernet Transformer 2 1Gb NAND Flash 5 Interfaces 3 U SIM card slot 6 PCI EXPRESS mini card connector ...

Page 27: ...26 ZTE confidential 6 Troubleshooting 6 1 Startup Fault 6 2 System Crashes Automatically Powered Off ...

Page 28: ...27 ZTE confidential 6 3 Wi Fi Connection Fault 6 4 U SIM Card Unidentified ...

Page 29: ...28 ZTE confidential 6 5 Download Fault 6 6 Abnormal Indicators ...

Page 30: ...29 ZTE confidential 6 7 No Signal ...

Page 31: ...30 ZTE confidential 6 8 Wi Fi Module Fault ...

Page 32: ...E mail If you have any advice suggestions or requirements on our products please send them to mobile zte com cn Replies will be given within 2 working days Hotline To learn about the hotline and service time for your country or region please visit https www ztedevices com en support hotlines You can also dial the ZTE Customer Service Hotline for terminals 86 755 26779999 service time China 8 30 21...

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