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ZTE GRAND

 X Max 2 

User Guide

Summary of Contents for GRAND X Max 2

Page 1: ...ZTE GRAND X Max 2 User Guide ...

Page 2: ...hone and other phones on your account However the Cricket privacy tools do not apply to applications available outside of Cricket Please review the terms and conditions and the associated privacy policy for each location based service to learn how location information will be used and protected In addition your Cricket phone may be used to access the Internet and to download and or purchase goods ...

Page 3: ... the call history 50 Calling your contacts 52 Checking voicemail 52 Using options during a call 52 Switching calls 53 Adjusting your call settings 54 Contacts 58 Checking contact details 58 Adding a new contact 58 Setting up your own profile 59 Importing exporting and sharing contacts 59 Working with favorite contacts 60 Working with groups 61 Searching for a contact 62 Editing contacts 62 Account...

Page 4: ... video settings 86 Gallery 88 Opening the gallery 88 Working with albums 88 Working with pictures 89 Playing videos 92 Music 93 Copying music files to your phone 93 Viewing your music library 94 Setting a song as the default ringtone 94 Playing music 95 Managing playlists 96 Sound Recorder 97 Recording a voice memo 97 Playing a voice memo 97 Video player 98 Opening the video library 98 Playing and...

Page 5: ... the battery as soon as possible If the battery is low there will be a pop up message on the screen As you charge your phone the screen will tell you the exact battery level each time you wake up your phone Note To charge your ZTE Grand X Max 2 you must use the USB Type C cable and connector that is included with your phone The ZTE Grand X Max 2 cannot be charged with a standard Micro USB charger ...

Page 6: ... key to open the options menu Tap Power off GETTING STARTED GETTING STARTED Setting up your phone for the first time When you first power on your phone after you purchase it or reset it to factory settings see Settings Device Backup reset you may need to set it up before using it 1 Tap the language field to select the language you want and tap 2 Follow the prompts to set up your Wi Fi connection G...

Page 7: ...m in and out by placing two fingers on the screen at once and pinching them together to zoom out or spreading them apart to zoom in Rotate the Screen For most screens you can automatically change the screen orientation from portrait to landscape by turning the phone sideways Notes The Auto rotate screen check box needs to be selected for the screen orientation to automatically change Press the Hom...

Page 8: ...n Volume key Press or hold to turn the volume up or down Getting to know the home screen The home screen is the starting point for your phone s applications functions and menus You can customize your home screen by adding shortcuts folders widgets and more Extending the home screen The home screen extends beyond the screen width giving you a lot more space to add more stuff Simply swipe your finge...

Page 9: ...kly 1 Press the Home key Settings Sound notification 2 Tap Phone ringtone or Default notification ringtone 3 Scroll through the list and select the ringtone you d like to use 4 Tap OK PERSONALIZING Adding a new home screen panel 1 Press and hold an empty area of the home screen and select Widgets 2 Press and hold an application icon or a widget and drag it to the right edge of the screen to create...

Page 10: ...again to access the Quick Settings Tap to switch the phone to vibrate or silent mode see Knowing the basics Managing notifications Using quick settings Press the Home key Settings Sound notification Notification mode and select Vibrate or Mute to switch to silent mode with or without vibration Press the Home key Settings Sound notification Do Not Disturb tap Do Not Disturb and select Always Tap Di...

Page 11: ... works Tap other effects until you find an effect you like Protecting your phone with screen locks You can protect your phone by creating a screen lock When enabled you need to press and hold the screen and then draw a pattern or enter a numeric PIN or password to unlock the phone s screen and keys 1 Press the Home key Settings Security Screen lock 2 Tap None Long press Pattern PIN or Password Tap...

Page 12: ...s and hold the Recent apps key When turning on screen pinning if you selected Lock device when unpinning press and hold the lock screen and draw the pattern or enter the PIN password Knowing the basics Monitoring the phone status The Status Bar at the top of the home screen provides phone and service status icons on the right side Below are some of the icons you may see Indicators and icons Indica...

Page 13: ...ifications from some apps tap Hide sensitive content to hide any sensitive content from some app s notifications when the phone is locked or tap Treat as priority to show the app s notifications in priority mode Note If you block notifications for an app you may miss its important alerts and updates The notifications of some apps cannot be blocked Using Quick Settings The Quick Settings in the Not...

Page 14: ...rtcuts and widgets 1 Press the Home key to view apps Or to view widgets press and hold an empty area of the home screen and select Widgets 2 Slide up or down to browse the available apps slide left or right to browse the available widgets 3 Press and hold a widget or an app icon and drag it to a home screen panel Moving shortcuts or widgets 1 Press and hold a widget or shortcut on the home screen ...

Page 15: ...t automatically In others you open it by tapping where you want to type You can press the Back key to hide the on screen keyboard You can also enter text by speaking with the Google voice typing feature Enabling or disabling input methods 1 Press the Home key Settings Language input 2 Tap an item under Keyboard input methods You can set the current input method and choose the settings for input me...

Page 16: ...lar to a computer keyboard The alphabetic keys Tap the keys to enter letters Tap a key and slide up to enter the number or symbol on the key You can also press and hold a key and slide to choose more characters The capital key Tap to use uppercase Double tap to lock uppercase This key also changes to indicate the current case you are using for lowercase for uppercase and when locked in uppercase W...

Page 17: ...nd use Wave Sentence gesture 1 On the TouchPal 2016 keyboard screen tap Settings Smart input and check Wave Sentence gesture 2 Tap and tap inside a text field to open the keyboard and then tap FULL to switch to the FULL layout 3 Tap or use Curve to enter the first word As the first word appears on the text field candidate words appear on the keyboard for you to choose from as the following word 4 ...

Page 18: ...p the Google keyboard Gesture typing The Google keyboard supports the gesture typing feature Use this feature to input a word by sliding from letter to letter on the keyboard To enable and use gesture typing 1 Press and hold on the Google keyboard and then tap Google Keyboard Settings 2 Tap Gesture Typing Enable gesture typing if this feature is turned off 3 On the Google keyboard slide your finge...

Page 19: ... the microphone image speak what you want to type 3 You can continue entering text to keep it or to delete it Tip Say comma period question mark exclamation mark or exclamation point to enter punctuation Editing text Move the insertion point Tap where you want to type The cursor blinks in the new position and a tab appears below it Drag the tab to move the cursor Select text Press and hold or doub...

Page 20: ...ide Internet access at distances of up to 100 meters depending on the Wi Fi router and your surroundings Turning Wi Fi on and connecting to a Wi Fi network 1 Press the Home key Settings Wi Fi 2 Slide the Wi Fi switch to the On position to turn on Wi Fi 3 Tap a network name to connect to it 4 If the network is secured enter the password and tap CONNECT Note Your phone automatically connects to prev...

Page 21: ...ss point will recognize your phone and add it to the network Method two PIN 1 Press the Home key Settings Wi Fi 2 Slide the Wi Fi switch to the On position 3 Tap Advanced WPS Pin Entry 4 The WPS PIN displays on the screen Enter the PIN into the access point s setup page After entering the PIN your phone automatically finds the access point and configures the connection Note For detailed informatio...

Page 22: ...hen an attempt to transfer data via Wi Fi Direct is received you can see a notification in the Status Bar Open the Notification Panel tap the notification and select Accept to start receiving the data Received files are stored automatically in a dedicated folder e g WiFiShare You can access them with the File Manager app Connecting to Bluetooth devices Bluetooth is a short range wireless communica...

Page 23: ...one of them Receiving data via Bluetooth 1 Turn Bluetooth on before trying to receive data via Bluetooth Note If the phone has not been paired with the sending device you may need to tap your phone s device name in the Bluetooth menu in Settings to keep the phone detectable through Bluetooth 2 Swipe down on the Status Bar and tap 3 Tap ACCEPT to start receiving the data Depending on whether a micr...

Page 24: ...r on a removable microSDXC card Connecting your phone to a computer via USB 1 Connect your phone to the PC with a USB cable 2 Open the Notification Panel and tap USB for 3 Choose one of the following options Charge only Charge your phone via USB Install driver Select this option when features are enabled for the first time or when they re unavailable Media device MTP Transfer media files on Window...

Page 25: ... set a lock screen pattern PIN or password before you can use credential storage Sharing your mobile data connection via USB You can access the Internet on your computer via the USB tethering feature of your phone The feature needs data connection on a mobile network and may result in data charges Note You cannot transfer files between your phone and your computer via USB while the phone is USB te...

Page 26: ...n usually tap it to dial Placing and ending calls Placing a call by dialing 1 Press the Home key 2 Enter the phone number with the on screen keypad Tap to delete incorrect digits Note As you enter digits your phone searches for contacts that match If you see the number you want to dial tap it to place the call immediately without entering the rest of the number 3 Tap below the keypad to dial You c...

Page 27: ...rmation about the call or tap beside it to call back Note You can tap MISSED OUTGOING or INCOMING to filter the records by call type Adding a number from call history as a contact 1 Open the call history 2 Tap the contact icon in front of a number 3 Tap on the contact information tab 4 To add a new contact tap at the top After typing the contact information in the fields tap to save it or 1 Open t...

Page 28: ...nmute the microphone Tap to switch to the keypad when you need to enter a code for example the PIN for your voicemail or bank account during the call Tap to put the call on hold Tap to make another call separately from the first call which is put on hold Tap to go to contacts Tap to merge the separate calls into a single conference call Tap to put the caller you are speaking to on hold and switch ...

Page 29: ... pattern for incoming call notification Press the Home key Settings Call settings Vibrate pattern and select one Editing quick response to rejected callers 1 Press the Home key Settings Quick responses 2 Tap a text message to edit it Setting voicemail 1 Press the Home key Settings Call settings 2 Tap Voicemail to configure voicemail settings Tap Service to select the voicemail service provider You...

Page 30: ...o check whether the caller ID and call waiting features are available Setting TTY mode Your phone is a TTY compatible device A TTY device can allow people who have hearing or speech disabilities to communicate by telephone Simply connect the TTY device to the phone s headset jack Select a TTY mode for your phone to work with a TTY device or turn TTY off 1 Press the Home key Settings Call settings ...

Page 31: ...bers email addresses and other information 5 Tap to save the contact Setting up your own profile You can create your own name card in your phone 1 Press the Home key CONTACTS 2 Tap Set up my profile If a profile has been set up tap the listing below ME and tap 3 Edit your profile information Tap More Fields to add more information if you want 4 Tap to save Importing exporting and sharing contacts ...

Page 32: ...he screen Removing a contact from favorites 1 Press the Home key FAVORITES 2 Tap a favorite contact and then tap at the top of the screen Working with groups Viewing your contact groups 1 Press the Home key GROUPS 2 Scroll through the list to view the preset groups and any groups you have created 3 Tap a group to view its members Note To send a message or an email to the group members tap a group ...

Page 33: ...ar the ringtone 1 Press the Home key 2 Tap a contact you want to set a ringtone for and then tap Set ringtone 3 Select a ringtone you like and tap OK Joining contacts As your phone synchronizes with multiple online accounts you may see duplicate entries for the same contact You can merge all the separate information of a contact into one entry in the Contacts list 1 Press the Home key 2 Tap a cont...

Page 34: ...p Remove account REMOVE ACCOUNT Configuring account sync Configuring auto sync settings 1 Swipe down on the Notification Panel with two fingers to open the Quick Settings menu 2 Tap Sync to enable or disable the auto sync feature When automatic sync is turned on changes you make to information on your phone or on the web are automatically synced with each other When automatic sync is turned off yo...

Page 35: ... than one email account added on the phone tap the sender line to select the account you want to use for sending the message 2 Enter a contact name or email address in the To field Separate each recipient with a comma You can also tap to select recipients from your contacts 3 Enter the email subject and compose the email text 4 Tap Attach file to add audio files images videos and other types of fi...

Page 36: ...our inbox tap Settings 2 Tap at the top right of the screen 3 Follow the prompts to set up the account as you did with the first one Editing an email account You can change a number of settings for an account including how often you check for email how you re notified of new mails your email signature and details about the servers the account uses to send and receive mails 1 From your inbox tap Se...

Page 37: ... a multimedia message tap to attach a file or a slideshow to the message 5 Tap Notes Do not add any attachments if you want to send as a text message Otherwise you may be charged for a multimedia message You can also include email addresses as recipients for multimedia messages Replying to a message Messages you receive are appended to existing threads of the same number If the new message comes f...

Page 38: ...ly download multimedia messages Group messaging Set to use MMS to send a single message when there are multiple recipients Display Settings Bubble and background Select a dialog bubble and background Notifications Notifications Show message notifications in the Status Bar Select ringtone Choose a ringtone for your incoming messages Vibrate Make your phone vibrate when a new message arrives Signatu...

Page 39: ... Day view swipe horizontally to see earlier weeks days and later weeks days When you are viewing earlier or later days weeks or months tap at the top to quickly switch to today Tap Go to and swipe vertically to choose a desired date to switch to in calendar Viewing event details In Agenda Day or Week view tap an event to view its details In Month view tap a day to switch to Day view Then tap an ev...

Page 40: ... Search field or tap to speak out the event you want to search Browser Use Browser to view web pages and search for information Opening the browser Press the Home key The Browser also opens when you tap a web link for example in an email or a text message Open a web page or search the web 1 Press the Home key 2 Tap the address box at the top of the web page If the address box isn t visible scroll ...

Page 41: ...ookmark 1 Tap Add bookmark Or tap Manage bookmarks Add bookmark 2 Type the title and the URL of the bookmark in the fields and select the folder to contain the bookmark 3 Tap Ok To open a bookmark 1 Tap Bookmarks tab 2 Tap the bookmark you want to open Or press and hold the bookmark and then tap Open in new window To edit a bookmark 1 Tap Manage bookmarks 2 Tap beside the bookmark you want to edit...

Page 42: ...deos Photos and videos are stored to the phone s memory card or to the phone s internal storage You can copy them to your computer or access them in the Gallery app Capturing a photo 1 Press the Home key 2 Aim the camera at the subject and make any necessary adjustments AUTO camera mode is used by default Note You can pinch or spread your fingers on the screen to zoom in or zoom out before taking ...

Page 43: ... available for the back camera 11 Switch between the front and the back cameras 12 Set a delay between when you tap the shutter and when the camera takes a picture Note When you use the front camera you can also tap or to adjust beauty face or smile detection setting Using different camera modes Choose from three different camera modes BOKEH AUTO and MODES for different options while taking photos...

Page 44: ...e the following adjustments Drag to any area on the screen that you want to focus on Drag to any area on the screen where you want the camera to meter exposure so as to adjust the photo brightness Tap to adjust shutter speed Tap to select ISO level or leave it at Auto Tap to adjust the photo exposure Tap to change white balance scenario or leave it at Auto Tap to set the interval for time lapse pi...

Page 45: ...n the screen Review Select whether to review the picture after you took it You can also set the review time Storage location Tap Save location to change the storage location for captured photos Restore defaults Restore default camera settings Note Some camera options will change in different camera modes VIDEO Video quality Set the quality for your video Time lapse Set the time interval between ea...

Page 46: ... album or to select a picture or a video after you open an album 2 Tap more items that you want to delete 3 Tap OK Hiding albums 1 Press and hold an album to select it 2 Tap more albums that you want to hide 3 Tap OK Note To show the hidden albums again tap Settings Manage hidden albums Tap the albums you want to restore and then tap Show Working with pictures Tap a picture in an album to view the...

Page 47: ...te the picture with a frame or decorate people in the picture with comical mustaches eyeglasses hats and more 3 To cancel or accept the changes you ve made to the picture tap or at the top of the screen 4 Tap to save the new picture Note Tap in the Photo Editor screen to see the edits you have made and undo or redo them Making a GIF or a collage You can put together a few pictures in the same albu...

Page 48: ...dio files from your computer to your phone or memory card Copying from a computer 1 Connect your phone and the computer with a USB cable 2 Tap Media device MTP if supported on the PC or Camera PTP to browse the files on the phone storage and the microSDXC card 3 Copy the music file from the PC to the phone storage or microSDXC card Downloading from the Internet You can download music files when br...

Page 49: ... see Contacts Editing contacts Setting a ringtone for a contact 1 Press the Home key Music to see the music library Note If you are in the playback screen tap to return to the music library 2 Tap next to a song in any list 3 In the menu that opens tap Set as ringtone 4 Tap Phone Ringtone or Notification Ringtone Note If the song is being played and you re on the playback screen tap Set as ringtone...

Page 50: ...p Remove next to the song you want to remove Sound Recorder Sound Recorder enables you to record voice memos and listen to them whenever you like Recording a voice memo 1 Press the Home key Sound Recorder 2 Tap to start recording Tap to pause and to continue recording 3 Tap to stop recording The memo is automatically saved You can tap to play it or to edit the name of the recording If you don t wa...

Page 51: ...f the video 5 Play the video in a small window and continue with other tasks on the phone 6 Open the Dolby app and customize sound options 7 Take a screenshot 8 Hide video playback controls and lock the touch screen 9 Share trim or delete the video or configure player settings Notes Slide horizontally on the video to rewind or fast forward Slide vertically on the right or left part of the screen t...

Page 52: ...card If the data gets lost restore the data from the memory card From the application tap Help to view a detailed guide Calculator Press the Home key Calculator to use the phone s convenient built in calculator for some basic as well as advanced mathematical equations Note Turn the phone to landscape to view more calculator options Clock Press the Home key Clock The Clock app allows you to check l...

Page 53: ...lby profile You can also tap to turn off Dolby Audio Downloads The Downloads app keeps a record of the files you have downloaded using apps such as Browser or Email Press the Home key Downloads Tap a file to open it with the appropriate application Press and hold a file to delete or share it File Manager Quickly access all of your images videos audio clips and other types of files on your phone an...

Page 54: ...t Google Use Google search or get information when you need it with Google Now Hangouts Chat with Google friends or send text or multimedia messages Keep Save multimedia notes on Google servers and access them anywhere with your Google account Maps Find your place and find your way in the world Photos Manage photos on the phone and your Google account Play Movies TV Stream and download movies and ...

Page 55: ...e what apps have been using mobile data allow data roaming or restrict background data for individual apps Note The data usage is measured by your phone and your carrier s data usage accounting may differ Airplane mode Turn voice and data transmission on or off VPN Set up and connect to virtual private networks see Connecting to networks and devices Connecting to virtual private networks Default S...

Page 56: ... screen turns off This option is available when unlock pattern PIN or password is set Power button instantly locks Lock protection is activated immediately when you press the Power key This option is available when unlock pattern PIN or password is set Lock screen message Set text to be displayed on the lock screen Smart Lock Keep the phone unlocked when connected to trusted devices in trusted pla...

Page 57: ...urned on on your phone 1 Press the Home key Settings Location 110 Clear credentials Delete all certificates Trust agents View or deactivate trust agents Screen pinning Turn the screen pinning feature on off see Personalizing Protecting your phone with screen pinning Apps with usage access Turn on or off some apps access to your phone usage information Navigation key You can switch the positions of...

Page 58: ...tch to the On position to turn on location access 3 When location access is enabled tap Mode to select location modes you want to use High accuracy Get accurate location using both GPS and Wi Fi as well as mobile networks Battery saving Use only Wi Fi and mobile networks to get your approximate location This will drain less power from your battery than using GPS Device only Use GPS to pinpoint you...

Page 59: ...a USB Call settings Configure the call options see Phone calls Adjusting your call settings Backup reset Back up my data Back up app data Wi Fi passwords and other settings to Google servers after you sign in to your Google account Backup account Back up data to a Gmail address Automatic restore Restore previously backed up settings and data when you reinstall an app Network settings reset Reset a...

Page 60: ... provider Echo or noise Poor network link quality on the part of your service provider End the call and dial again You may be switched to a better quality network link or phone line Poor local telephone line quality End the call and dial again You may be switched to a better quality network link or phone line Unable to select certain features Your service provider does not support these features o...

Page 61: ...en standby time Change your location to one where the network is accessible or temporarily turn off your phone Cannot turn your phone on Battery power has been depleted Recharge the phone s battery Problem Possible causes Possible solution nano SIM card error The nano SIM card has malfunctioned or is damaged Take the nano SIM card to your service provider for testing The nano SIM card is inserted ...

Page 62: ...with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of www fcc gov oet ea fccid after searching on FCC ID SRQ Z988 For this device the highest reported SAR value for usage against the head is 0 75 W kg for usage near the body is 0 95 W kg While there ...

Page 63: ...ease the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Caution Changes or modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment The antenna s used for this transmitter m...

Page 64: ... compatible wireless devices and other steps the FCC has taken to ensure that individuals with disabilities have access to telecommunications services please go to www fcc gov cgb dro Turning on the HAC setting To turn on the HAC function press the Home key Settings Call settings and check Hearing aids This section applies to T Rating only and hearing aids that contain telecoils When the HAC setti...

Page 65: ...xtreme temperatures minimum 23 F and maximum 122 F minimum 5 C and maximum 50 C Do not place your phone inside or near heating equipment or high pressure containers such as water heaters microwave ovens or hot cooking utensils Otherwise your phone may be damaged Please check local regulations for disposal of electronic products Do not carry your phone in your back pocket as it could break when you...

Page 66: ...es which may damage your hearing Turn down the volume before using headphones Bluetooth stereo headsets or other audio devices Phone heating Your phone may become warm during charging and during normal use Electrical safety Accessories Use only approved accessories Do not connect with incompatible products or accessories Take care not to touch or allow metal objects such as coins or key rings to c...

Page 67: ...henever you are instructed to do so by airport or airline staff Consult the airline staff about the use of wireless devices onboard the aircraft If your device offers a flight mode this must be enabled prior to boarding an aircraft Interference in cars Please note that because of possible interference with electronic equipment some vehicle manufacturers forbid the use of mobile phones in their veh...

Page 68: ...tructions under normal use and with reasonable care 4 What this warranty does not cover a Defects or damages resulting from the misuse of this product b Defects or damages from abnormal use abnormal conditions improper storage exposure to moisture dampness or corrosive environments unauthorized modifications unauthorized repair neglect rough handling abuse accident alteration improper installation...

Page 69: ...roduct is within the one year warranty period After the one year warranty period you must pay all shipping parts and labor charges In the event that the product is deemed un repairable or has been removed from the list of products supported by the Seller you will only be liable for shipping and labor charges This limited warranty does not cover and is void with respect to the following i any Produ...

Page 70: ... CONDITIONS OF ANY KIND ORAL OR WRITTEN EXPRESS OR IMPLIED STATUTORY OR OTHERWISE WITH RESPECT TO THE PRODUCTS INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR AGAINST INFRINGEMENT OR ANY IMPLIED WARRANTY OR CONDITION ARISING OUT OF TRADE USAGE OR OUT OF A COURSE OF DEALING OR COURSE OF PERFORMANCE NO DEALER DISTRIBUTOR AGENT ...

Page 71: ...138 NOTES Notes ...

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