background image

DOUBLE PLUG

ZEN2

5

www.getzooz.com

USER MANUAL

Ÿ

Z-Wave on/off control of 

2

 electrical devices

Ÿ

On/off (charging/charged) reports from USB port to the hub (no Z-
Wave control)

 - turn 

off

 the charging device for best results

Ÿ

Energy monitoring for each outlet

Ÿ

Smart LED indicator displays power use and Z-Wave signal strength

Ÿ

Built-in overload protection and ETL certification

Ÿ

Z-Wave Plus signal repeater to extend network range

Ÿ

S2 security and 500 Z-Wave chip for 

reliable

 wireless communication

Ÿ

Model Number: Z

EN2

5

Ÿ

Z-Wave Signal Frequency: 908.42 MHz

Ÿ

Power: 

120 VAC

Ÿ

Maximum Load: 1

0

 A total (between 

2

 outlets)

Ÿ

Maximum Load for USB port: 2.1 A

Ÿ

Range: Up to 100 feet line of sight 

Ÿ

Installation and Use: Indoor only

FEATURES

SPECIFICATIONS

CAUTION

This is an electrical device - please use caution when installing and 
operating the Double Plug. Remote control of appliances may result in 
unintentional or automated activation of power. Do 

NOT 

use this Z-Wave 

device to control electric heaters or other appliances which produce the 
risk of fire, burns, or electrical shock when unattended.

INSTALLATION

Plug the Double Plug into any standard grounded 110 V receptacle. Do 
NOT connect any devices to the plug at this point. Click the Z-Wave 
button 

once 

to turn on the 

le

 outlet and 

double-click

 it to turn the 

right

 outlet on. See if the LED indicators come on and off. If the LED 

indicators don’t light up at all, please try a different receptacle. If they’re 
still off, please make sure the Double Plug is on. If the problem persists, 
please get in touch with our support team: 

[email protected]

BEFORE YOU PLUG ANYTHING IN

Make sure the load you are about to connect does NOT exceed 10 A 
in power. 

This 

 can hold up to 10 A in total. It means that the 

Double Plug

power of all devices connected to your ZEN25 at a given time can NOT 
exceed 10 A. It doesn’t matter if this is just one device connected to one 
of the outlets or 2 small appliances plugged into both outlets.

Connecting heavy duty equipment to this Double Plug will DAMAGE 
the device and may cause the connected appliance to malfunction.

DON’T USE WITH

OK. TO USE WITH 

Ÿ

Washer

s

Ÿ

D

ryer

s

Ÿ

Refrigerator

s

Ÿ

Electric heater

s

Ÿ

Fans

Ÿ

Pumps

Ÿ

C

hargers

Ÿ

Routers

Ÿ

Floor Lamps

Ÿ

Tv’s and Video

Ÿ

Computers

Ÿ

Game Consoles

Ÿ

Alarm Clocks

Ÿ

Printers

Ÿ

Speakers

Ÿ

Audio Players

Not sure if your 
equipment can be 
safely controlled by 
the Double Plug? 
Just ask: 

[email protected]

X

Ÿ

This product should be installed indoors upon completion of any building 
renovations

.

Ÿ

Prior to installation, the device should be stored in a dry, dust-and-mold-
proof place

.

Ÿ

Do not install the Double Plug

 

in a place with direct sun exposure, high 

temperature

,

 or humidity

.

Ÿ

Keep away from chemicals, water, and dust

.

Ÿ

Ensure the device is never close to any heat source or open flame to prevent 
fire

.

Ÿ

Ensure the device is connected to an electric power source that does not 
exceed the maximum load power

.

Ÿ

No part of the device may be replaced or repaired by the user.

WARNING

1. Bring the plug within direct range of your Z-Wave gateway (hub).

2

. Put the Z-Wave hub into exclusion mode (not sure how to do that? 

[email protected])

.

3

Press and release the 

Z-Wave

 button 3 times quickly.

4. Your hub will confirm exclusion and all of the channels (child outlets) 

and the main device will disappear from your controller's device list.

EXCLUSION (REMOVING / UNPAIRING DEVICE)

FACTORY RESET

TROUBLESHOOTING

The 

Double Plug

 won’t add to your system?

 

Try this:

1. Initiate 

EXCLUSION

 and click the 

Z-Wave button

 3 times quickly.

2. Click the 

Z-Wave

 button 

4-5 times

 

quickly

 when adding it.

3. Bring the 

Double Plug

 

closer

 to your hub, it may be out of range.

4. Double-check if the device is powered.
5

. Get troubleshooting tips for your hub at 

www.support.getzooz.com

If your primary controller is missing or inoperable, you may need to reset 
the device to factory settings. To complete the reset process manually, 

click-click-click’n’hold the Z-Wave

 button

 

for at least 

1

0 seconds

.

NOTE: All previously recorded activity

 

EXCEPT for 

 and custom settings 

the kWh record 

will be erased from the device’s memory. Click the Z-

Wave button 9 times quickly to reset the kWh record from the le  
outlet and 10 times to reset the kWh record from the right outlet.

WARRANTY

This product is covered under a 12-month limited warranty. To read the 
full warranty policy or file a warranty claim, please go to 

www.getzooz.com/warranty

IN NO EVENT SHALL ZOOZ OR ITS SUBSIDIARIES AND AFFILIATES BE LIABLE FOR ANY INDIRECT, 
INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOSS OF 
PROFITS, REVENUE, OR USE INCURRED BY CUSTOMER OR ANY THIRD PARTY, WHE-THER IN AN 
ACTION IN CONTRACT, OR OTHERWISE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DA-MAGES. 
ZOOZ'S LIABILITY AND CUSTOMER'S EXCLUSIVE REMEDY FOR ANY CAUSE OF ACTION ARISING IN 
CON-NECTION WITH THIS AGREEMENT OR THE SALE OR USE OF THE PRODUCTS, WHETHER BASED 
ON NEGLIGENCE, STRICT LIABILITY, BREACH OF WARRANTY, BREACH OF AGREEMENT, OR EQUITABLE 
PRINCIPLES, IS EXPRESSLY LIMITED TO, AT ZOOZ'S OPTION, REPLACEMENT OF, OR REPAYMENT OF 
THE PURCHASE PRICE FOR THAT POR-TION OF PRODUCTS WITH RESPECT TO WHICH DA-MAGES ARE 
CLAIMED. ALL CLAIMS OF ANY KIND ARISING IN CONNECTION WITH THIS AGREEMENT OR THE SALE 
OR USE OF PRODUCTS SHALL BE DEEMED WAIVED UNLESS MADE IN WRITING WITHIN THIRTY (30) 
DAYS FROM ZOOZ'S DELIVERY, OR THE DATE FIXED FOR DELI-VERY IN THE EVENT OF NONDELIVERY.

FCC NOTE
THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY 
UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE 
USER’S AUTHORITY TO OPERATE THE EQUIPMENT. STORE INDOORS WHEN NOT IN USE.  SUITABLE 
FOR DRY LOCATIONS ONLY. DO NOT IMMERSE IN WATER. NOT FOR USE WHERE DIRECTLY EXPOSED 
TO WATER.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following conditions:
1. This device may not cause harmful interference,
2. This device must accept any interference received, including interference that may cause 
undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, 
pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a 
residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and 
used according to instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in any given installation.
If this equipment causes harmful interference to radio or television reception, the user may try to 
correct the interference by taking one or more of the following measures:
- Reorient or relocate receiving antenna
- Increase the separation between equipment and receiver
- Connect equipment into a separate outlet or circuit from receiver
- Consult the dealer or an experienced radio/TV technician for additional assistance

All brand names displayed are trademarks of their respective holders.
© Zooz 2018

MANUAL INCLUSION

2. POWER the Double Plug

1. 

ADD DEVICE to your hub

 (AUTO INCLUSION)

Initiate inclusion (pairing)

 in

 

the app (o

web 

interface).

 Not sure how? [email protected] 

Plug the device

 into a grounded 120 VAC receptacle 

you’re planning to use it at (it doesn’t need to be close

Put your Z-Wave hub into inclusion mode and 

click the Z-Wave button 3 times

 quickly.

Get step-by-step instructions for adding the plug to 

SmartThings

Vera,

 

Wink, 

and other hubs at

 

ww.support.getzooz.com

Z-WAVE BUTTON

to the hub). The LED indicators will start blinking and the Double Plug will 
join the network automatically. If it lights up in yellow, inclusion has failed.

3. 

You will see 

4

 new on/off devices in your app: 

2

 channels for on/off control, 

1

 channel for on/off 

monitoring

 (

the 

USB port reporting charging/ charged 

status, no control), and 

1

 master node to

 control both outlets at the same 

time and to

 access and adjust advanced settings in

 (if your hub supports 

parameter input)

.

USB PORT

No light / White = Plug is off
Cyan = 200 – 400 W
Orange = 600 – 800 W
Purple = 1000 – 1200 W

Blue = 0 – 200 W
Green = 400 – 600 W
Red = 800 – 1000 W
Purple blink = over 1200 W

LED INDICATOR

How to read LED indicator colors?

The LED indicators on your Double Plug will visually report power use and 
Z-Wave range (see next page for range test details).

Z-WAVE CONTROL

Reviews: