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QUICK

START

and

REFERENCE GUIDE

for

USB

Faxmodems

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2
3
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Summary of Contents for 27575

Page 1: ...QUICK START and REFERENCE GUIDE for USB Faxmodems ...

Page 2: ...e hardware will work properly in all environ ments and applications and makes no warranty or representation either expressed or implied with respect to the quality performance merchantability or fitness for a par ticular purpose of the software or documentation The manufacturer reserves the right to make changes to the hardware software and documentation without obligation to notify any person or ...

Page 3: ...ODEM 12 ACCESSING THE INTERNET 12 SETTING UP THE FAX AND COMMUNICATIONS SOFTWARE 12 Tips for Selecting Setup Options 13 INITIALIZATION STRINGS 13 MAKING THE MOST OF THE FAX AND VOICE FEATURES 14 USING VIDEO 15 CHAPTER 3 SOLVING COMMON PROBLEMS 16 GENERAL TROUBLESHOOTING 16 DIAL TROUBLESHOOTING 17 ON LINE TROUBLESHOOTING 18 APPENDIX A REMOVING A PC S INTERNAL MODEM 20 APPENDIX B REGULATORY INFORMAT...

Page 4: ...d pre standard 56K tech nology This way your faxmodem automatically selects the fastest compatible connection speed You ll find this fea ture particularly valuable if you frequently access different sites This Quick Start and Reference Guide provides easy step by step installation instructions for your new USB faxmodem What You Need to Use Your Faxmodem Make sure that you have received the followi...

Page 5: ...s A microphone and speakers if not provided with your computer Macintosh models System Requirements PC IBM PC compatible Pentium 133 or faster or equivalent with 16 megabytes of RAM equipped with either a USB port or a PCI USB card Windows 98 operating system Macintosh iMac USB equipped Power Mac G3 or USB equipped PCI based Power Mac Mac OS 8 5 or above ...

Page 6: ... install the USB faxmodem Note If you have a PC and are replacing an existing in ternal modem turn to Appendix A Removing a PC s Internal Modem page 20 to decide whether to keep or remove it If you have a PC 1 Follow the instructions on the Zoom Link CD An in stallation interface will display 2 Click on the Install Drivers button 3 Once your driver files are installed a Setup Complete dialog box w...

Page 7: ...u do not have to shut down your computer Connect the cable Plug the cable s square end into the USB jack on the back of the faxmodem Plug the other rectangular end into the USB connector on your com puter 3 Your computer will display a message that it has de tected new software and is installing it 4 Connect the telephone cord Plug one end of the cord into the PHONE LINE jack on the back of the fa...

Page 8: ...R MODEM ENLARGED TO SHOW DETAIL 5 Turn the faxmodem on by pushing in the power button on the front shown in the following illustration Note Although the faxmodem has an on off switch we recommend that you leave it on whenever your computer is on it draws minimal power ...

Page 9: ...uter goes into power save mode also referred to as going to sleep the mo dem s READY light will go off The light will go on automatically whenever the faxmodem is in use The USB faxmodem has a set of eight indicator lights on the front A chart explaining what the lights mean is on the following page This chart is also reproduced in con densed form on the bottom of the faxmodem ...

Page 10: ...a fax connection has been made to another faxmodem or to a fax machine READY Lights when the faxmodem is turned on is unlit when the computer is in power save mode Error Correction Data Compression filters out line noise repeats transmissions auto matically if an error occurs and automatically compresses data when it s sent and de compresses it when it is received Completing the Installation If yo...

Page 11: ...Software Installation Guide that came with your faxmodem to install a complete faxing and communi cations package that will help you get the most out of your modem Also explore the other software offerings on the Zoom Link CD The CD describes each program and offers easy point and click installation That s it We hope you enjoy the use of your new USB faxmodem ...

Page 12: ...d using a video camera Accessing the Internet To access the Internet and the World Wide Web use an online service such as America Online AOL or Compu Serve or an Internet Service Provider ISP The best place to start is your ZoomLink CD which includes Internet and online services for you to try Setting Up the Fax and Communications Software Most software programs identify the modem automatically an...

Page 13: ...munications between the computer and the modem take place at this higher speed independent of the modem to modem speed If your fax software gives you the option of selecting Class 1 or Class 2 fax drivers select Class 1 Initialization Strings An initialization string is a group of AT command settings that the software sends to the faxmodem to initialize it Your software determines which commands s...

Page 14: ...9 to get an outside line put the number followed by a comma before the phone number Making the Most of the Fax and Voice Features Your faxmodem includes software on the ZoomLink CD that enables you to send receive and schedule faxes In addition it includes software so that you can use your computer and modem as a telephone answering machine or voice mail system with single or multiple mailboxes If...

Page 15: ...deo Your faxmodem supports video applications through the V 80 standard protocol so that it can be used for high quality modem to modem videoconferencing The modem is compatible with H 324 point to point and H 323 Inter net video conferencing standards To send videos you need a camera and video software Zoom Telephonics ZoomCam video camera devices add video recording and transmission capabilities...

Page 16: ...ny other problems as well Solution The most common problem with modems is that the communications software is not con figured for the same COM port as the modem or that the USB faxmodem is not selected under the software If you have a PC check which COM port the modem is using and make sure that the soft ware s COM port setting matches the modem s COM port setting From the Windows Toolbar under Se...

Page 17: ...off completely M1 to turn the speaker back on For example if you want the volume low and the software uses the initialization string AT F change it to AT F L1 Dial Troubleshooting Problem The modem does not automatically dial a call when you send a Dial command Solution Make sure the modem speaker is turned on in your software so that you can hear dialing sounds Also make sure that the phone line ...

Page 18: ...using If the modem is sharing a telephone line with other telephones inform the other users when you will be making a data call Line conditions may have deteriorated Recon nect Problem Your online service or Internet connection seems slow Web pages appear slowly and file downloads seem to take too long Check your connection speed Each time you dial in your call may be routed over different lines L...

Page 19: ...lving Common Problems 19 Problem Your modem does not make a connection Solution If your modem places calls but never makes a connection make sure you are dialing the right number The remote modem may be turned off ...

Page 20: ... remove it Follow these steps Click on Start and point to Settings Click on Control Panel When the Control Panel displays double click on the Modems icon Now click on the Remove button Click OK to con firm that you are removing the modem Windows has now been informed of your intention to remove the old modem 2 Remove the old modem as follows Shut down and turn off the computer Remove any cables co...

Page 21: ...t to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Part 68 Telecommunications Statement The Federal Communications Commission FCC has established rules which permit this device to be directly connected to the telephone net work This device is registered with the Federal Communications Com mission FCC for direct connection to the telephone lin...

Page 22: ...d be performed at an authorized repair facility It is the responsibility of users requiring service to report the need for service to such a facility Service facilities are listed on the product s warranty flyer The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via telephone fax machine unless such messag...

Page 23: ...Notes ...

Page 24: ...that you take a few moments to fill in the following information for your future reference Faxmodem Model _______________________________ located on the box Serial Number _______________________ located on the bottom of the modem under the bar code COM Port _______________________ Date of Purchase _______________________ Store or Dealer _______________________ ...

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