ZOLL IVTM, Operation Manual

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6. Troubleshooting
Overview
Note. Important. Qualified medical personnel must read and understand these instructions before perform-
ing troubleshooting on the console.
This chapter provides information about performing troubleshooting and service for the console. A table of
symptoms, probable causes, and recommended corrective actions has been provided to assist troubleshooting
by qualified users.
Some test and repair tasks must be performed only by ZOLL-trained service personnel. If you encounter a prob-
lem that is not listed in this chapter, do not attempt to make repairs or adjustments–contact your ZOLL service
representative for assistance.
Warranty and Service on page 99 provides information about how to obtain assistance or service from a ZOLL
representative.
Symptoms and Remedies
Consult the following table for help with troubleshooting the console. If the problem you are experiencing is
not listed in the table, contact your ZOLL service representative for assistance.
Symptom Probable Cause Corrective Action
Red LED on control
panel is illuminated and
audible alarm sounds.
Console or control failure. Discontinue use and contact ZOLL.
Red LED on control
panel is blinking and
audible alarm beeps
repeatedly.
Electrical power was
momentarily interrupted.
Turn off power and wait 30 seconds. Turn on the
console and restart. If problem persists, discontinue
use and contact ZOLL.
Console will not start. No electrical power.
Verify that the console is plugged into a working cir-
cuit of correct capacity.
Ensure that the power cord is securely plugged into
the power inlet connection of the console.
The patient does not
cool. The activity moni-
tor indicates “
MAX
COOLING
” and the
patient’s temperature is
increasing.
The patient may be febrile.
The fever has overcome the cooling capability of the
catheter. Use additional patient cooling methods as
needed until the patient’s temperature is stabilized.
The temperature controller
setting is incorrect. Verify the target temperature, and that the cooling
rate option is not used.
The saline flow is
obstructed–indicated by
no rotation of the flow
indicator. Inspect the entire length of tubing, from the
patient’s catheter connection to the console and
back to the patient. Clear all restrictions. Check the
flow indicator to confirm flow.
The catheter is improperly
positioned or is not con-
nected.
Place and position the catheter as directed by the
Instructions for Use.
Connect the saline circuit tubing to the catheter and
prime the saline circuit.
Table 6.1. Symptoms, Probable Causes, and Corrective Actions