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zBoost Cellular REACH

ZB560Y Manual

zBoost® products have a 30-day money back guarantee when purchased directly from

zBoost. If product is purchased from a reseller or third party, the purchaser is subject to the

policies of the third party.

2 Year manufacturer warranty. Warranty registration at www.zBoost.com

v.0214

Summary of Contents for ZB560Y

Page 1: ... a 30 day money back guarantee when purchased directly from zBoost If product is purchased from a reseller or third party the purchaser is subject to the policies of the third party 2 Year manufacturer warranty Warranty registration at www zBoost com v 0214 ...

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Page 3: ...u are unsure contact your provider You MUST operate this device with approved antennas and cables as specified by the manufacturer Antennas MUST be installed at least 20 cm 8 inches from any person You MUST cease operating this device immediately if requested by the FCC or a licensed wireless service provider WARNING E911 location information may not be provided or may be inaccurate for calls serv...

Page 4: ...nment This transmitter must not be co located or operating in conjunction with any other antenna or transmitter In accordance with FCC requirements of human exposure to radiofrequency fields the radiating element antenna shall be installed such that a minimum separation distance of 20cm 8in is maintained from all persons Industry Canada Regulations IC ID 5544A ZB570PCSCEL This Class B digital appa...

Page 5: ... ca epic site smt gst nsf en sf08942e html Copyright Notice This manual is copyrighted All rights reserved This manual whole or in part may not be copied photocopied reproduced translated or reduced to any electronic medium or machine readable form for distribution This manual whole or in part may not be modified without prior consent in writing from zBoost Copyright 2014 by zBoost Trademarks zBoo...

Page 6: ...ts Before you begin make sure all of the following parts came with your zBoost ZB560Y Literature Contents Setup overview Product Contents zBoost Base Unit Indoor Antenna Power Supply RG 6 Coax Cable 50 ft External Antenna Mounting Hardware SETUP OVERVIEW ...

Page 7: ... Periodic LTE CEL AWS PCS 10 12 dBi YX021 CEL Outdoor External Antenna Directional Panel CEL 8 dBi YX023 PCS Outdoor External Antenna Directional Panel PCS 13 dBi YX026 CEL Outdoor External Antenna Directional 3 foot Yagi with 12 Elements CEL 11 dBi YX039 PCS CEL Outdoor External Antenna Kit Two Directional Panels with Combiner CEL PCS 8 13 dBi Coax Cable To be used in addition to the cable includ...

Page 8: ...r Signal Strength 3 Antenna Bracket Assembly 4 Additional Cable Requirements 4 Grounding the External Antenna 5 Securing Cable with a Drip Loop 5 Power Requirements 5 Setting Up Your zBoost Signal Booster 6 FIRST Mount the External Antenna 6 Antenna Bracket Assembly 6 SECOND Place the zBoost Base Unit where you want to create a Cell ZoneTM 6 THIRD Run the Coaxial Cable 7 FOURTH Connect zBoost Base...

Page 9: ...es that can contribute to the poor reception you receive in your home 1 Location of the Cell Phone Tower in Relation to Your Home While cell phone providers have tried to place cell phone towers to provide the best overall coverage local ordinances and terrain features can impose restrictions on where these towers can be placed thus limiting the signal strength available at your location 2 Obstruc...

Page 10: ...nt to complete the call If a weak signal is available at ground level check the signal strength in your attic or at roof level location where the signal will likely be stronger and where the External Antenna can be placed for best performance If you can reliably make and receive calls outside your home then zBoost can bring the signal into your home If only one signal bar is displayed on your cell...

Page 11: ...bracket as pictured below To mount antenna to a pole Attach the antenna to pole bracket as pictured Use U Bolt to secure bracket to pole and fasten To mount antenna to a flat surface Secure bracket to desired surface using provided screws Use of the Saddle and U Bolt are not necessary for this option Additional Cable Requirements If the distance between the External Antenna and the Base Unit excee...

Page 12: ... home through an outside wall This can be done by twisting and securing the cable into a loop no less than 4 across near the entry point This will help prevent moisture from gathering at entry point and leaking into the home Consult a professional installer if you need more information Power Requirements The Base Unit can be plugged into a standard 2 or 3 prong 110 VAC receptacle using the Include...

Page 13: ... mobile device Mounting of Antenna 1 When you have determined the location of the strongest signal install the antenna to a mast not provided Outdoor J pole Antenna Mounting Bracket YX014 is available at www zBoost com Loosely connect the antenna to the mast to allow the antenna to be reoriented for strongest signal Take special care in aiming the External Antenna in the direction of best signal I...

Page 14: ...ted walk throughout your home and verify that you are able to reliably place calls If the signal strength has improved your zBoost is working Upon initial power up the LED will cycle RED GREEN and ORANGE for 30 seconds After 30 seconds a series of GREEN flashes will indicate the quality of your setup Following this a solid GREEN light indicates normal conditions If it is not solid GREEN follow the...

Page 15: ...me direction and again record the phone signal bars _________ D If you desire to optimize further then look for the two highest signal bar readings above and move the antenna between these two points to find the highest signal bars reading Look for the highest reading above Set the antenna to that position and tighten the antenna to the mast of your choosing We suggest PVC pipe that is at least 1 ...

Page 16: ...onger signal than the bars on a phone Upon initial power up the LED will cycle RED GREEN and ORANGE for 30 seconds After 30 seconds a series of GREEN flashes will indicate the quality of your setup Following this a solid GREEN light indicates normal conditions If it is not solid GREEN follow the instructions in the Base Unit LED Indicators section Adjustments may be needed to optimize performance ...

Page 17: ...fter Initial Power Up Light Mode Status Solution SOLID GREEN zBoost is ready N A Flashing GREEN zBoost is in use N A SOLID ORANGE EXTERNAL ANTENNA and INDOOR ANTENNA are too close together 1 Unplug the BASE UNIT power supply 2 Move the EXTERNAL ANTENNA as far away from the INDOOR ANTENNA as possible with at least 15 ft of vertical separation height difference 3 Plug the BASE UNIT power supply back...

Page 18: ...nnector 75 Ohm System Certifications FCC Parts 15 20 Industry Canada Base Unit Size and Weight 5 x 7 x 1 25 9 oz Operating Conditions Indoor Use Only 40 105 F Coverage area 7 500 sq ft The Manufacturer s rated output power of this equipment is for single carrier operation For situations when multiple carrier signals are present the rating would have to be reduced by 3 5 dB especially where the out...

Page 19: ... home operates on a different frequency Why isn t my cell phone indicating more signal with more bars You may not always observe more bars that gain on your signal meter because of the signal spreading out from the antenna If your phone has a dB meter 3 dB is a significant increase of 2x 6 dB is 4x and 10 dB is 10x On a four bar phone one bar equals about 10 dB The increase in signal you will see ...

Page 20: ...vered only for the original warranty period When the warranty on the original product expires the warranty on the replacement product also expires What is Excluded Your warranty does NOT cover Labor charges for set up of the unit Product replacement because of misuse accident lightning damage unauthorized repair or other cause not within the control of zBoost Incidental or consequential damages re...

Page 21: ... will be provided by zBoost If you believe you need service for your unit contact zBoost at 1 800 871 1612 or support zboost com A representative will go through a diagnostic checklist with you If it is determined that the product needs to be returned for service or exchanged you will receive a return merchandise authorization RMA number The representative will give you complete shipping details D...

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