TSM500i and TsmWeb User Guide (PCI HSM v3) (PR-D2-1037 Rev 1.1)
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Zazoo Limited, Co. No 9265606 | Directors: Dr S C P Belamant (French),
Mr H G Kotze, Mr P M Belamant | Company Secretary: Ms C W van Straaten
www.zazooltd.com
2.3
INSPECT AND INSTALL HARDWARE
2.3.1
Hardware Inspection
This section defines the customer’s responsibilities on receiving TSM500i HSMs to ensure that security is
maintained during the delivery process.
Verify that the goods arrive via the same waybill number as per what was supplied in an email from
Prism.
Verify that the packaging and TSM500i HSM has not been tampered with in any way by confirming
that tamper evident stickers on the packaging and hardware are intact. Also verify that is no sign of
physical damage.
Verify that the hardware has not tampered. Power on hardware and if red status LED is permanently
ON then the hardware has tampered.
Unpack and verify contents of the KCED packaging. Refer to
Key Component Entry Device (KCED)
Installation & User Guide.pdf
(0560-00157)
for more details.
Contact Prism immediately if the serial tamper evident stickers have been interfered with, or if the
HSM is in the tampered state. An HSM that arrives in the tampered state cannot be authenticated
and should be returned to the Manufacturer.
2.3.2
TSM500i-NSS Hardware Installation
Connect an Ethernet patch cable (not supplied) from your network hub to the port labelled
“ETHERNET” on the rear panel of the TSM500i-NSS.
Connect the mains cable from your mains supply to the socket labelled “100
240 VAC”.
