Problem
Possible cause
Solution
The room temperature is too
high.
Refer to "Installation" chapter.
Food products placed in the
appliance were too warm.
Allow food products to cool to
room temperature before stor-
ing.
The door is not closed correct-
ly.
Refer to "Closing the door"
section.
Door is misaligned or interferes
with ventilation grill.
The appliance is not levelled.
Refer to installation instruc-
tions.
Door does not open easily.
You attempted to re-open the
door immediately after closing.
Wait a few seconds between
closing and re-opening of the
door.
There is too much frost and
ice.
The door is not closed correct-
ly.
Refer to "Closing the door"
section.
The gasket is deformed or
dirty.
Refer to "Closing the door"
section.
Food products are not wrap-
ped properly.
Wrap the food products better.
Temperature is set incorrectly.
Refer to "Operation" chapter.
Appliance is fully loaded and is
set to the lowest temperature.
Set a higher temperature. Re-
fer to "Operation" chapter.
Temperature set in the appli-
ance is too low and the ambi-
ent temperature is too high.
Set a higher temperature. Re-
fer to "Operation" chapter.
Water flows inside the refriger-
ator.
Food products prevent the wa-
ter from flowing into the water
collector.
Make sure that food products
do not touch the rear plate.
The water outlet is clogged.
Clean the water outlet.
Water flows on the floor.
The melting water outlet is not
connected to the evaporative
tray above the compressor.
Attach the melting water outlet
to the evaporative tray.
The temperature in the appli-
ance is too low/too high.
The temperature is not set cor-
rectly.
Set a higher/lower tempera-
ture.
The door is not closed correct-
ly.
Refer to "Closing the door"
section.
The food products' tempera-
ture is too high.
Let the food products temper-
ature decrease to room tem-
perature before storage.
Many food products are stored
at the same time.
Store less food products at the
same time.
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