Problem
Possible cause
Solution
There is no voltage in the mains
socket.
Connect a different electrical ap-
pliance to the mains socket. Con-
tact a qualified electrician.
The appliance is noisy.
The appliance is not supported
properly.
Check if the appliance stands
stable.
The lamp does not work.
The lamp is in stand-by.
Close and open the door.
The lamp is defective.
Refer to "Replacing the lamp".
The compressor operates contin-
ually.
Temperature is set incorrectly.
Refer to "Operation" chapter.
Many food products to be frozen
were put in at the same time.
Wait some hours and then check
the temperature again.
The room temperature is too
high.
Refer to climate class chart on
the rating plate.
Food products placed in the ap-
pliance were too warm.
Allow food products to cool to
room temperature before storing.
The door is not closed correctly.
Refer to "Closing the door".
There is too much frost and ice.
The door is not closed correctly
or the gasket is deformed/dirty.
Refer to "Closing the door".
The water drainage plug is not
correctly positioned.
Position the water drainage plug
in the correct way.
Food products are not wrapped
properly.
Wrap the food products better.
Temperature is set incorrectly.
Refer to "Operation" chapter.
The compressor does not start
immediately after pressing the , or
after changing the temperature.
This is normal, no error has oc-
curred.
The compressor starts after a pe-
riod of time.
Water flows on the rear plate of
the refrigerator.
During the automatic defrosting
process, frost melts on the rear
plate.
This is correct.
Water flows into the refrigerator.
The water outlet is clogged.
Clean the water outlet.
Food products prevent that water
flows into the water collector.
Make sure that food products do
not touch the rear plate.
Water flows on the floor.
The melting water outlet is not
connected to the evaporative tray
above the compressor.
Attach the melting water outlet to
the evaporative tray.
The temperature in the appliance
is too low/too high.
The temperature regulator is not
set correctly.
Set a higher/lower temperature.
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Summary of Contents for ZRT23105WA
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