YOKOGAWA GD402G /M1, User Manual

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IM 11T03E01-51E
<Introduction>
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After-sales Warranty
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Do not modify the product.
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Yokogawa warrants the product for the period stated in the pre-purchase
quotation Yokogawa shall conduct defined warranty service based on its
standard. When the customer site is located outside of the service area, a fee
for dispatching the maintenance engineer will be charged to the customer.
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During the warranty period, for repair under warranty carry or send the
product to the local sales representative or service office. Yokogawa will
replace or repair any damaged parts and return the product to you.
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Before returning a product for repair under warranty, provide us with the model name
and serial number and a description of the problem. Any diagrams or data explaining the
problem would also be appreciated.
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If we replace the product with a new one, we won’t provide you with a repair report.
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In the following cases, customer will be charged repair fee regardless of
warranty period.
• Failure of components which are out of scope of warranty stated in instruction manual.
• Failure caused by usage of software, hardware or auxiliary equipment, which Yokogawa
Electric did not supply.
• Failure due to improper or insufficient maintenance by user.
• Failure due to modification, misuse or outside-of-specifications operation which Yokogawa
does not authorize.
• Failure due to power supply (voltage, frequency) being outside specifications or abnormal.
• Failure caused by any usage out of scope of recommended usage.
• Any damage from fire, earthquake, storms and floods, lightning, disturbances, riots, warfare,
radiation and other natural changes.
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Yokogawa does not warrant conformance with the specific application at the
user site. Yokogawa will not bear direct/indirect responsibility for damage due
to a specific application.
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Yokogawa Electric will not bear responsibility when the user configures the
product into systems or resells the product.
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Maintenance service and supplying repair parts will be covered for five years
after the production ends. For repair for this product, please contact the
nearest sales office described in this instruction manual.