5
Note From YMGI
–
Must Read
Dear Customers, Installers, and Contractors
Thank you for choosing a YMGI product.
All YMGI's products are fully tested and have passed rigorous safety, performance and manufacturing standards
before being packed and shipped. YMGI only uses suppliers that meet our strict standards for high quality and
performance for all parts. YMGI also recognizes a quality installation is equally important therefore your system
must be installed by a licensed HVAC professional. A quality installation ensures your unit will operate at its highest
efficiency and peak performance for many years of worry free comfort; while a poor installation can result in unit
failure and cause the unit to operate inefficiently, either immediately or over time, resulting in costly repairs.
Because a quality installation is so critical, YMGI provides detailed information in our manuals which will aid the
installing technician and the owner of the unit(s).
The YMGI equipment you purchased is either a split-type or a self-contained cooling/heating system. These types of
systems require a certified and licensed HVAC professional technician for proper installation. Only a certified and
licensed HVAC professional technician will have the knowledge, experience, and attention for all required details to
perform a complete and successful installation. This equipment is different from a window or portable type air
conditioners you can purchase from local big box and retail stores which the manufacturer may not require certified
and licensed personnel to install.
Reading and following YMGI Group recommendations and requirements contained in the following pages and other
documents, is the first step to help ensure a smooth installation and proper operation of your unit for many years.
YMGI does not recommend nor allow any Do-It-Yourself (DIY) installation (partially or fully). Due to the complexity
of the installation of this product most DIY installations usually have problems, either immediate or in the near
future. These problems can cost more to fix than any upfront savings.
YMGI warranty does not cover any DIY
units.
If you have any questions about your unit or if the unit has a problem, you should first check the manual. If you
can
’t find a solution, then contact your local installer or service technician to schedule a service appointment. The
technician can physically inspect the unit. If at the time of inspection, the installer or service technician has any
questions about the unit, they can contact YMGI technical support division directly at:
Toll Free Number: (866)833-3138 or Email:
IMPORTANT:
YMGI Group is the MEDIA AUTHORITY:
YMGI Group, located in O'Fallon, MO 63366 is the author of all media produced for its products and is the only party
able to give any additional explanation for any data, definitions and or descriptions found within any of its media,
including but not limited to YMGI product brochures, manuals, pamphlets, catalogs, and videos. YMGI's distributors,
installers, dealers, agents, customers or any other third parties will not supersede YMGI in anyway concerning YMGI-
published materials and their meaning. Any concerns or questions arising from YMGI distributors, installers, dealers,
agents, customers or any other third parties, should be presented directly to YMGI. YMGI will respond to any concerns
or questions, if necessary, about any of its media in writing.
