Yeastar Technology NeoGate TA1600 User Manual Download

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Sales Tel

+86-592-5503309

E-mail

[email protected]

Support Tel

+86-592-5503301

E-mail

[email protected]

Web

http://www.yeastar.com

Version

: 47.0.0.49

Revised

September 17, 2019

Summary of Contents for NeoGate TA1600

Page 1: ...Sales Tel 86 592 5503309 E mail sales yeastar com Support Tel 86 592 5503301 E mail support yeastar com Web http www yeastar com Version 47 0 0 49 Revised September 17 2019...

Page 2: ...other relevant provisions of the CE FCC Warranty The information in this document is subject to change without notice Yeastar Information Technology Co Ltd makes no warranty of any kind with regard to...

Page 3: ...Voice Menu 11 Call Hold 12 Call Waiting 12 Call Transfer 13 Three party Conference 14 Direct IP Call 14 Change TA1600 2400 3200 s IP Address Using Analog Phones 14 FXS Port Settings 16 General Settin...

Page 4: ...46 Distinctive Ringtones 46 Tone Zone Settings 46 RADIUS Settings 48 Network Preferences 50 LAN Settings 50 WAN Settings 52 Service 54 VLAN Settings 54 VPN Settings 55 DDNS Settings 56 Static Route 57...

Page 5: ...Date and Time 74 Auto Provision Settings 74 Firmware Upgrade 77 Upgrade through HTTP 78 Upgrade through TFTP 78 Backup and Restore 80 Reset and Reboot 81 Status 82 FXS Port Status 82 Network status 8...

Page 6: ...y with the true benefits of VoIP Audience This manual will help you learn how to operate and manage your TA1600 2400 3200 FXS Analog VoIP Gateway In this guide we describe every detail on the function...

Page 7: ...r Support RADIUS protocol Support SNMP Support TR 069 Check the TA1600 2400 3200 Installation Guide here www yeastar com download TAXX00 Yeastar_TA1600 2400 3200_V3_Installation_ Guide_en pdf For more...

Page 8: ...lid network settings e g the IP address subnet mask default gateway address and DNS address by default Please enable DHCP Server in your network to obtain the TA1600 2400 3200 IP address How to check...

Page 9: ...TA1600 2400 3200 User Manual 9 87 Figure 2 1 TA1600 2400 3200 Login page...

Page 10: ...corner of the Web GUI to make the changes take effect Making and Receiving Calls You will need an active VoIP account from a VoIP service provider or PBX which provides a VoIP telephone number to all...

Page 11: ...t IP Call Change TA1600 2400 3200 s IP Address Voice Menu TA1600 2400 3200 provides a voice menu to guide you to configure the network settings for the device You need to press on the analog phone whi...

Page 12: ...key on the analog phone Press the key again to resume the call If there is no flash key on the phone you can use hook flash quickly toggle on off hook to hold a call The call may be disconnected by ch...

Page 13: ...ransfer by pressing the feature code during the call Blind Transfer Default feature code 03 1 Dial 03 during the call 2 Dial the called number after hearing a prompt transfer 3 The call will be transf...

Page 14: ...press flash key or tap hook flash to resume the call with A 5 C will be ejected if B presses flash key or taps flash hook during the conference call Direct IP Call Direct IP call allows two parties t...

Page 15: ...3 Enter the password follow by the pound key 123456 The default password is 123456 4 Press 2 to change the IP address 5 Press 2 to enable the static IP 6 Press 1 to change the IP address and follow b...

Page 16: ...r explains how to configure FXS port on TA1600 2400 3200 go to Gateway Port List Port List page to configure the FXS ports General Settings Other Settings Hunt Group Click Edit button to configure the...

Page 17: ...Pattern Template The account will be allowed to make outbound calls according to the selected template DID Number Defines the expected DID number if this trunk passes DID on incoming calls Leave this...

Page 18: ...before being detected as a hook flash Max Flash Time Sets the maximum flash time Call Duration Setting Setup the max cull duration for every call of this user but it s only valid for outbound calls N...

Page 19: ...XS Port Other Settings Follow Me Choose the forward type and configure the relevant destination number In different conditions the incoming calls to the account will be forwarded to different destinat...

Page 20: ...is option if you want to customize the ring time Ring tone will stop over the time defined Volume Settings Rxgain Adjust receive gain Txgain Adjust transmit gain Caller ID Settings Caller ID Signallin...

Page 21: ...ty signal is required on some systems for reverse polarity billing Select if reverse polarity signal is activated on this FXS port It is not activated by default Polarity Answer Whether to send polari...

Page 22: ...2400 3200 User Manual 22 87 Figure 4 3 Hunt Group Figure 4 4 Set Hount Group on FXS Port Page There are 3 strategies for hunt group on TA FXS Gateway Simultaneous All the FXS users will ring at the sa...

Page 23: ...o 3 The succession throughout each of the FXS users even if one of the previous local users becomes free When the end of the hunting group is reached the hunting starts over at the first local users L...

Page 24: ...ed the templates can be chosen on FXS port setting page There are 3 register modes for VoIP server Users could select one mode for the VoIP server and apply it to FXS ports Service Provider IP Based V...

Page 25: ...ser Manual 25 87 Figure 5 1 Port Register Template Register register to your VoIP server and apply the template to FXS ports The FXS ports will register to the server with the same account Figure 5 2...

Page 26: ...used by SIP protocol Don t change this part if it is not required Domain VoIP server hostname An IP address also can be filled here Enable Outbound Proxy Server A proxy that receives requests from a...

Page 27: ...onse does not match the Realm set on TA VoIP Server the provider will refuse to authenticate If you set this option to No TA will not reply a 401 Response to the provider to authenticate the incoming...

Page 28: ...ver to read tips Strip Allows the user to specify the number of digits that will be stripped from the front of the phone number before the call is placed Prepend The digits will be appended to the pho...

Page 29: ...The default is 5060 TLS Port Port used for SIP registrations The default is 5061 TLS Verify Server When using TA FXS Gateway as a TLS client whether or not to verify server s certificate It is No by d...

Page 30: ...e number of SIP REGISTER messages to send to a SIP Registrar before giving up The default is 0 no limit Register Timeout Number of seconds to wait for a response from a SIP Registrar before classifyin...

Page 31: ...ss the type of NAT they are behind and the internet side port associated by the NAT with a particular local port This information is used to set up UDP communication between the client and the VOIP pr...

Page 32: ...IP address port No Use NAT mode only according to RFC3581 Never Never attempt NAT mode or RFC3581 support Route Use NAT but do not include rport in headers Allow RTP Reinvite By default the system wi...

Page 33: ...the one you want before sending it to the VoIP server It helps the VoIP server understands better the exact call status like busy no response and others Figure 5 7 Response Code Note We don t recommen...

Page 34: ...dd T 38 Attributes If set to Yes SDP in re invite packet will not add T 38 attributes Error Correction Re invite SDP T38FaxUdpEc T 38 Max BitRate Set T38 Max BitRate T 38 Support Modems Choose the T 3...

Page 35: ...ct If enabled when TA FXS Gateway rejects Register or Invite packets TA FXS Gateway always respond the packets using SIP404 NOT FOUND It s recommended that it is enabled for security reason OPTIONS Re...

Page 36: ...registrations Default is 4569 Bandwidth Low medium high with this option you can control which codec to be used Minimum Registration Time Subscription Time Minimum duration in seconds of an IAX2 regis...

Page 37: ...sic Preferences Feature Codes Speed Dial Basic Preferences Figure 6 1 Basic Preferences Table 6 1 Basci Preferences General Settings Music On Hold Set hold music for the system Enable Local Transfer B...

Page 38: ...but the call logs stored previously will be there Voice Settings Enable Jitter Buffer Forces the use of a jitter buffer on the received side of a SIP channel The call quality will be improved if this...

Page 39: ...ers may blind transfer an incoming call by dialing 03 on their phone Direct IP Calling 96 Direct IP calling allows two parties that is a FXS Port with an analog phone and another VoIP Device to talk t...

Page 40: ...eir phone Enable Forward No Answer 73 Users may enable no answer forward by calling 73 on their phone Disable Forward No Answer 073 Users may disable no answer forward by calling 073 on their phone Fo...

Page 41: ...Activate Do Not Disturb Once activated the FXS port will reject all incoming calls Disable Do Not Disturb 077 Disable Do Not Disturb for the FXS port by pressing the feature code on the phone It will...

Page 42: ...Speed Dial Speed Dial Code The speed dialing number Phone Number The number you want to call To make a speed dial e g you want to call 18033334444 simply dial 981 The 98 tells TA1600 2400 3200 that yo...

Page 43: ...on Hold Prompts System Prompts Custom Prompts We can upload the prompts in this page you can also download it and save it as a backup Figure 7 1 Custom Prompts The administrator can upload prompts by...

Page 44: ...10 8 kHz Mono 1 Kb s Alaw Ulaw 8 kHz Mono 1 Kb s PCM 8 kHz Mono 16 Kb s Music on Hold Prompts In this page we can upload the music on hold prompts Figure 7 3 Music On Hold The administrator can uploa...

Page 45: ...Kb s System Prompts TA FXS Gateway supports Chinese and English system prompts You can download the appropriate language you need Notes 1 Auto detection is highly recommended But if you prefer to dow...

Page 46: ...s to match different incoming caller ID For example if Inbound Caller Pattern is configured as 100 all the incoming calls start with digits 100 will ring using cadence 2000 4000 as the following figur...

Page 47: ...Please refer to the document below and configure the tone zone settings on TA FXS Gateway http www itu int ITU T inr forms files tones 0203 pdf Figure 8 3 Customize Tones Table 8 1 Description of Tone...

Page 48: ...code has been dialed or that all circuits trunks are busy and or the call is unroutable 2nd Dial Tone Used for the second stage dial tone Message Tone Used for message tone VoiceMail Tone Used for vo...

Page 49: ...Server Port Default is 1813 Specifies the port to be used for the second RADIUS account Secondary Server Key Specifies the key to be used to authenticate the RADIUS connection to the second server The...

Page 50: ...GUI to check the network settings LAN Settings Service VLAN Settings VPN Settings DDNS Settings Static Route SNMP Settings TR 069 Settings LAN Settings After successfully logging in the TA1600 2400 3...

Page 51: ...or TA1600 2400 3200 Gateway Set the gateway for TA1600 2400 3200 Primary DNS Set the primary DNS for TA1600 2400 3200 Secondary DNS Set the secondary DNS for TA1600 2400 3200 IP Address2 Set the secon...

Page 52: ...router to route the network traffic from WAN port to LAN port Go to System Network Preferences WAN Settings to configure the WAN port of TA1600 2400 3200 Figure 9 4 WAN Settings Table 9 2 WAN Settings...

Page 53: ...rk Primary DNS Set the primary DNS of the public network Secondary DNS Set the secondary DNS of the public network Figure 9 5 DHCP Mode Select DHCP mode to get network automatically from the local net...

Page 54: ...d enabling it if not needed The default port for SSH is 8022 FTP FTP access The default port is 21 HTTP HTTP web access The default port is 80 HTTPS HTTPS web access it is disabled by default and you...

Page 55: ...400 3200 Step3 Configure VLAN settings page on TA1600 2400 3200 VPN Settings A virtual private network VPN is a method of computer networking typically using the public internet that allows users to p...

Page 56: ...e from the OpenVPN provider 2 TA1600 2400 3200 works as VPN client mode only DDNS Settings DDNS Dynamic DNS is a method protocol network service that provides the capability for a networked device suc...

Page 57: ...in names instead of IP address The service manages changing IP address and updates your domain information dynamically You must sign up for service through dyndns org freedns afraid org www no ip com...

Page 58: ...rk to be accessed to by TA FXS Gateway Subnet Mask Specify the destination network portion Gateway Define which gateway TA FXS Gateway will go through when accessing the destination network Metric The...

Page 59: ...known as DSL Forum technical specification entitled CPE WAN Management Protocol CWMP It defines an application layer protocol for remote management of end user devices As a bidirectional SOAP HTTP ba...

Page 60: ...Leave it blank if no ASC password Enable Periodic Inform Set the Yeastar device to start a new session after Periodic Inform Interval Periodic Inform Interval s Time in seconds where the CPE will ini...

Page 61: ...e low maintenance solution to easily deploy Yeastar VoIP PBX and TA VoIP gateways across multiple locations reducing complexity and providing deep visibility and control Figure 9 14 Remote Management...

Page 62: ...Log in the web interface of Yeastar Remote Management go to Device My device Click Add enter a device name to help you identify the device and click Add to add the device 2 Optional Verify serial numb...

Page 63: ...3200 to prevent the attack fraud and the system failure or calls loss Security Center Alert Settings AMI Settings Certificates Firewall Rules IP Blocklist Security Center All the security settings inc...

Page 64: ...eck AMI SSH status For AMI SSH you can enter the according page by clicking the button in Setting column Figure 10 2 Security Center Service 3 Port In Port tab you can check SIP port and HTTP port You...

Page 65: ...m is attacked by IP address the firewall will add the IP to auto IP Blocklist and notify the user if it matches the protection rule WEBLOGIN Web Login Alert Notification entering the wrong password co...

Page 66: ...The interval between each attempt to dial the phone number Must be longer than 3 seconds the default value is 60 seconds Prompt Users will hear the prompt while receiving the phone notification Email...

Page 67: ...d include things such as returning status information and originating new calls Many interesting applications have been developed on top of Asterisk that take advantage of the AMI as their primary int...

Page 68: ...re 10 6 Upload Certificate Trusted Certificate This certificate is a CA certificate When selecting TLS Verify Client as Yes you should upload a CA The relevant VoIP provider should also have this cert...

Page 69: ...a Figure 10 7 Firewall Settings 1 General Settings Table 10 2 Description of Firewall General Settings Items Description Enable Firewall Enable the firewall to protect the device Disable Ping Enable t...

Page 70: ...ration Protocol The protocols for this rule Port Initial port should be on the left and end port should be on the right The end port must be equal to or greater than start port IP The IP address for t...

Page 71: ...rt The port you want to auto defense for example 8022 Protocol Select the protocol You can select UDP or TCP Rate The maximum packets or connections can be handled per unit time For example if you con...

Page 72: ...Rule Table 10 5 Description of Auto Blocklist Rules Items Description Port Auto defense port Protocol Auto defense protocol TCP or UDP IP Packets Allowed IP packets number in the specific time interv...

Page 73: ...d after first login Go to System System Preferences Password Settings to change the password 1 Enter the old password first 2 Enter a new password and retype the new password to confirm The password c...

Page 74: ...Automatically Synchronize with an Internet Time Server TA1600 2400 3200 will adjust its internal clock to a central network server Please note the TA1600 2400 3200 should be able to access to the Inte...

Page 75: ...ll find and get the configuration file from MyPBX during boots up In PNP mode you just need to place the TA1600 2400 3200 in the same IP range network with MyPBX then you can find the TA1600 2400 3200...

Page 76: ...1 6 Set TA1600 2400 3200 as a DHCP Client Another way to do auto provision is to download configuration file from the configured server URL Fill in the URL user name password and set the time TA1600 2...

Page 77: ...rmware Upgrade TA1600 2400 3200 can be upgraded to a new firmware version via network or locally Users could upgrade firmware via HTTP or TFTP Please go to System System Preferences Firmware Update to...

Page 78: ...be a BIN file download link Step2 Click Start to upgrade Figure 11 8 Upgrade through HTTP Upgrade through TFTP Step1 Download firmware file from Yeastar website Step2 Create a tftp Server For example...

Page 79: ...3200 s Web page and go to System System Preferences Firmware Update choose TFTP Server 1 TFTP Server fill in IP address of tftpd32 server your PC s IP address 2 File Name enter the name of firmware up...

Page 80: ...ded to restore using an old package 2 Backup from an earlier version cannot be restored on TA1600 2400 3200 of a later version Create a New Backup Click to create a new backup Upload a Backup Click to...

Page 81: ...TA1600 2400 3200 User Manual 81 87 Reset and Reboot Users could reset and reboot the system under System System Preferences Reset and Reboot Figure 11 12 Reset and Reboot...

Page 82: ...FXS Port Status Network Status System Info FXS Port Status Figure 12 1 FXS Port Status Table 12 1 Description of FXS Port Status Up Down Up The FXS module works well Down The FXS module is broken Stat...

Page 83: ...the FXS port is registered as one of the VoIP Server s accounts can you see the voice mail status Hook On Hook The FXS port is idle Off Hook The FXS port is busy Network status In this page the IP add...

Page 84: ...TA1600 2400 3200 User Manual 84 87 System Info In this page we can check the hardware firmware version or the disk usage of TA FXS Gateway Figure 12 3 System Info...

Page 85: ...l Call Logs The call log captures all call details including call time caller number callee number call type call duration etc An administrator can search and filter call data by call date caller call...

Page 86: ...p to 2 log files Enable Debug Log Save debug information up to 2 log files Figure 13 2 System Logs Packet Tool This feature is used to capture packets for technician Integrate packet capture tool Wire...

Page 87: ...ddress to get the packets Port Specify the destination Port to get the packets Port Monitor Tool This tool is used to debug a FXS port Select a FXS port and click Start to monitor the FXS port stop mo...

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