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Server Guide

2.1.2.1

(English Version)

Yeastar Technology Co., Ltd.

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Summary of Contents for BizFAX

Page 1: ...Server Guide 2 1 2 1 English Version Yeastar Technology Co Ltd...

Page 2: ...xtension 12 3 4 1 1 Physical Fax Machine Extension 13 3 4 1 2 Virtual Fax Extension 14 3 4 2 Trunk 16 3 4 3 Outbound Routes 17 3 4 3 1 Buildup Outbound Routes 17 3 5 Inboud Call Settings 19 3 5 1 Auto...

Page 3: ...yeastar com Page 3 3 7 2 Call Logs 30 4 Using BizFAX 33 4 1 Usage of Sending Fax 34 4 2 Usage of Receiving FAX 35 Appendix A Modify BizFAX IP Address 36 Appendix B Customizing WAV Format 40 Appendix...

Page 4: ...AX Client software every user is able to get the auto receive auto fax and management features When sending a fax users only need to submit file to BizFAX server and then system will auto fax the file...

Page 5: ...nd an idle line automatically and balance the load among lines 7 Auto converting format BizFAX can auto convert documents in any format word excel pdf jpg and gif to required TIFF format before sendin...

Page 6: ...r of the computers in LAN receives a fax system auto will notify users in time to view and back up all the received and sent faxes 14 Fax to E mail When system is auto distributing the received faxes...

Page 7: ...nnect with PSTN lines FXS Port Connect with physical fax machine Note LED On LED Green stands for FXS port LED Red stands for FXO port 1 4 Package Contents 1 Unit of BizFAX Server 1 Power Cable 1 Inte...

Page 8: ...vices Net cable RJ 45 line Telephone RJ 11 telephone lines 2 2 Hardware Connection 1 Connect internet into internet interface on BizFAX and LAN port on PBX 2 Connect PSTN line into BizFAX s FXO port 3...

Page 9: ...izFAX server 2 Double click icon to open the IE browser and input the IP address of BizFAX server If user is first time to configure BizFAX by web please use the BizFAX default IP address to log in ht...

Page 10: ...ual www yeastar com Page 10 Figure 3 1 If the next page is abnormal after you login that mainly because of the safety setting of IE browser Click here link on this page and follow the guides to restor...

Page 11: ...www yeastar com Page 11 3 3 Status and Management 3 3 1 Line Status Figure 3 2 Description of all BizFAX Status Fax Extension Virtual Fax Extension 1 Extension is not login 2 Extension is idle 3 Exte...

Page 12: ...nk PSTN Trunks 1 Red indicates failed initialization FXO port hasn t connected with PSTN line 2 Blue indicates succeeded initialization Trunk is idle 3 Green indicates succeeded initialization Trunk i...

Page 13: ...page but you can plug the TDM800 card with FXS modules through this way you can get more physical fax extensions after finishing the Config Wizard The newly generated fax extension will be showed as U...

Page 14: ...the following blacks 1 Extension Info Account Extension number SIP number Password User can login the BizFAX Client on this account 2 User Profile Name User Name Nickname Group group contacts on Clie...

Page 15: ...BizFAX Server Manual www yeastar com Page 15 Figure 3 5 2 Remove Virtual Fax Extension Click the extension that you want to remove and click Delete Extension key...

Page 16: ...u can plug the TDM800 card with FXO modules through this way you can get more PSTN trunks after finishing the Config Wizard The trunk can be available when you plug PSTN line into the FXO port on the...

Page 17: ...Click Add Outboud Route and fill in the name of outbound route on General 2 Dedicate routings for different type of calls On Apply this rule to please fill in the following blacks Calls to Numbers sta...

Page 18: ...ther Deleted Prefix Count If you set the number is 1 when you dial number 91234567 system will delete the first number 9 and the real dialing out number would be 1234567 if you set the number is 2 sys...

Page 19: ...ss 2 For help press 0 or dial extension number directly Figure 3 9 3 5 1 1 Setup Auto Attendant Click Add Auto Attendant as shown on Figure 3 10 1 Name Virtual Fax Extension Number 2 Click View to cho...

Page 20: ...ell as pressing the keys provided by IVR DTMF 4 Make IVR on Menu Choose the action for corresponding key You have three options here Extension virtual extension number IVR or Ring Group or fill in tel...

Page 21: ...oute in General 2 Dedicate routings for different type of calls Please input the number length on Callin number length Caller ID Number DID DDI number mask Note If empty caller ID number it would be s...

Page 22: ...gure 3 12 3 5 2 2 Remove Route Click on the route and then click Delete Selected route 3 5 3 Blacklist Blacklist can forbid unwanted calls 3 5 3 1 Add Blacklist 1 Click Add Blacklist key to into the p...

Page 23: ...BizFAX Server Manual www yeastar com Page 23 Figure 3 13 3 5 3 2 Remove Blacklist Selected the item and then click Delete Blacklist key...

Page 24: ...the prompt automatically 5 Error Correction Mode ECM The noise of telephone line or the weakness signal occurring in fax transmission may result in intermittent fax failures After enable the Error cor...

Page 25: ...xtension 4 File Path Path for fax file If you empty it file will be saved on sounddata folder under program path 5 Keep Call History For You have options Not Save Save a moth Save 3 months Save 6 mont...

Page 26: ...the key pressed is invalid 6 Prompt callee send FAX signal For example when the callee use a combo fax machine telephone and fax using the same machine you should prompt him manually to offer the fax...

Page 27: ...ds to authenticate the receiver you need to select the check box Send Email Server SMTP SMTP Simple Mail Transfer Protocol server is used to transfer and send the emails that sent by users SMTP Port T...

Page 28: ...porotocol to send text messages 3 6 4 Backing up Restore As an administrator you can backup database shown on Figure 3 17 Click Back Up butoon and choose a destination to save the file The Restore opt...

Page 29: ...BizFAX Server Manual www yeastar com Page 29 Figure 3 17 3 6 5 Administrator You can change the password here...

Page 30: ...r s convenience admin can search information by fax time type sort and status and export them into CSV file Figure 3 18 3 7 2 Call Logs Call Log captures all call details calling time caller number ca...

Page 31: ...BizFAX Server Manual www yeastar com Page 31 Figure 3 19...

Page 32: ...BizFAX Server Manual www yeastar com Page 32 3 7 3 Server Status Administrator can monitor the server performance through staturs Figure 3 20...

Page 33: ...t of TDM800 card should connect with PSTN line FXS port of TDM800 card should connect with physical fax machines For example BizFAX has virtual fax Extensions 501 and 502 and physical fax Extensions 6...

Page 34: ...to fax from extension s All Extensions Make outbound calls on Trunk Sequence All PSTN trunks Other Deleted Prefix Count 1 Send fax through physical fax machine If the extension 501 wants to send a fa...

Page 35: ...as below Route Name All Source Trunk Sequence All Trunks Route calls to Destination IVR 7777 For example All the incoming calls will be answered by IVR 7777 and then forwarded to corresponding extensi...

Page 36: ...Following diagram tells you the way of changing BizFAX IP address 2 Example For example a company s network segment is 192 168 1 xxx and a computer s IP is 192 168 1 10 and BizFAX s IP is 192 168 5 6...

Page 37: ...e the default IP of CA 192 168 1 10 like Figure A 1 into the same segment of BizFAX like Figure A 2 192 168 5 61 Figure A 1 Figure A 2 Step3 Run VNC Client on CA and enter the IP of BizFAX 192 168 5 6...

Page 38: ...8 Figure A 4 Step4 Change BizFAX s IP and make it same as user original segment 192 168 1 11 Meantime user can setup gateway so as to visit Internet well Exit VNC Client at last Figure A 5 Step5 click...

Page 39: ...al www yeastar com Page 39 Figure A 6 Step6 Reverts CA s IP to original address that is 192 168 1 10 as on Figure A 7 Figure A 7 Step7 Use VNC again to connect with BizFAX and now the IP address shoul...

Page 40: ...through Windows accessories recorder or through other software to finish the format like CoolEdit WAV Format 8 000 kHz 4 Bit Mono 3KB sec Step Start menu Program Attachment Entertainment Recorder 1 Re...

Page 41: ...AX Server Manual www yeastar com Page 41 Figure B 3 4 Choose an entry on Sound Selection Format IMA ADPCM Attributes 8 000 kHz 4 Bit Mono 3KB sec Figure B 4 5 Click OK to save the settings and voice f...

Page 42: ...CYPRUS CZECH DENMARK ECUADOR EGYPT ELSALVADOR FINLAND FRANCE GERMANY GREECE GUAM HONGKONG HUNGARY ICELAND INDIA INDONESIA IRELAND ISRAEL ITALY JAPAN JORDAN KAZAKHSTAN KUWAIT LATVIA LEBANON LUXEMBOURG...

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