Yealink IP Phones Configuring Guide
72
Switch between the Handset, Headset (if present) or Hands-Free Speakerphone to
check whether the dial tone is present for one of the audio modes.
If the dial tone exists on another audio mode, connect a different handset or
headset to isolate the problem.
Why doesn’t the phone ring?
Check the ringer volume on the phone. To adjust the ringer volume setting, press the
Volume key when the phone is on-hook and idle.
Why can’t I receive calls?
Check the SIP registration with your system administrator.
Check that DND (Do Not Disturb) mode is deactivated on your phone. Refer to
Do
Not Disturb
on page
43
.
Why is my handset not working?
Check that the handset cord is fully connected to both the handset jack on the phone
and handset. Refer to
Phone Installationon
page
1
.
Why is my headset not working?
Check that the headset cord is fully connected to the headset jack on the phone.
Refer to
Phone Installationon
page
1
.
What is the difference between user name, register name and display name?
Both user name and register name are defined by the server. A user name is used to
identify the account, while a register name matched with a password is used for
authentication if the server requires. Display name is the caller ID that will be displayed
on the callee’s LCD screen. Server configuration may override the local configuration.
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