Troubleshooting Solutions
249
Play the local ringback tone instead of media when placing a long dis-
tance number without plus 0
Ensure that the 180 ring workaround feature is disabled.
Related Topic
Firmware and Upgrading Issues
Fail to upgrade the phone firmware
Do one of the following:
l
Ensure that the target firmware is not the same as the current firmware.
l
Ensure that the target firmware is applicable to the IP phone model.
l
Ensure that the current or the target firmware is not protected.
l
Ensure that the power is on and the network is available in the process of upgrading.
l
Ensure that the web browser is not closed or refreshed when upgrading firmware via web user interface.
Verifying the firmware generation and phone version
Navigate to
OK
->
Status
->
Base
/
Handset
when the handset is idle to check the firmware version. For example:
77.81.0.35
Item
Description
1
Firmware ID.
The firmware ID for each IP phone model is:
l
77: W60P/W53P/W41P
2
81
Major version.
Note
: The larger it is, the newer the firmware generation is.
3
0
A fixed number.
4
35
Minor version.
Note
: With the same firmware generation, the larger it is, the newer the firmware version is.
Summary of Contents for W53P
Page 1: ......
Page 18: ...Table of Contents 11 Appendix 255 RFC and Internet Draft Support 255 ...
Page 19: ...Administrator s Guide for W60P W53P W41P DECT Phones 12 ...
Page 47: ...40 Administrator s Guide for W60P W53P W41P DECT Phones ...
Page 73: ...66 Administrator s Guide for W60P W53P W41P DECT Phones ...
Page 123: ...116 Administrator s Guide for W60P W53P W41P DECT Phones ...
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