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User Guide for Yealink VC110 Video Conferencing Endpoint 

20 

Icon 

Description 

 

The VCM60 is charging 

 

The standby time of VCM60 is less than one hour 

 

Dual screen mode 

 

Dual video sources (when a PC is connected to the PC 
port on the cable hub) 

 

A USB flash drive is inserted to the USB port of the VC110 
all-in-one unit 

 

Local contact 

 

VPN is enabled 

Icons appearing on the video conferencing phone are described in the following table:

 

Icon 

Description 

  (Flashing)  Network is unavailable 

 

SIP account is registered (the icon flashes 
when the SIP account is not registered 
successfully) 

 

H.323 account is registered (the icon flashes 
when the H.323 account is not registered 
successfully) 

 

Auto answer 

 

Do not disturb 

 

Call is muted 

 

Volume is 0 

 

A USB flash drive is inserted to the port of 
the VC110 all-in-one unit 

 

Record a video 

 

Local contact 

 

Conference call 

Summary of Contents for VC110

Page 1: ......

Page 2: ...connection with the furnishing performance or use of this guide Hereby Yealink Xiamen Network Technology CO LTD declares that this phone is in conformity with the essential requirements and other rel...

Page 3: ...health as a result of the presence of hazardous substances in electrical and electronic equipment end users of electrical and electronic equipment should understand the meaning of the crossed out whe...

Page 4: ......

Page 5: ...ses software under the specific terms of the GPL Please refer to the GPL for the exact terms and conditions of the license The original GPL license source code of components licensed under GPL and use...

Page 6: ......

Page 7: ...fy with your system administrator that the IP network is ready for endpoint configuration Also be sure to read the Overview and Getting Started sections in this guide before you set up and use the VC1...

Page 8: ...Auto Recording on page 104 Using VCP41 with the PC or Mobile Device on page 123 Major updates have occurred to the following sections Packaging Contents on page 1 Endpoint Component Instructions on p...

Page 9: ...e Control 16 Icon Instructions 18 Icons on Display Device 18 Icons on Video Conferencing Phone 20 LED Instructions 21 User Interfaces 22 Remote Control 23 Web User Interface 23 Documentations 24 Getti...

Page 10: ...ocol 72 Bandwidth Settings 73 Video Size Mode 74 Audio Settings 76 Audio Output Device 76 Audio Input Device 77 Far end Camera Control 79 Using the VC110 Video Conferencing Endpoint 81 Placing Calls 8...

Page 11: ...the VCM30 119 Viewing VCM30 Information 120 Using VCP41 with the PC or Mobile Device 123 Connecting a PC or Mobile Device to the VCP41 123 Adjusting the Volume of the PC or Mobile Audio 124 Removing t...

Page 12: ......

Page 13: ...dpoint contact your system administrator The VC110 all in one unit can work with the VCM60 video conferencing wireless microphone VCP40 video conferencing phone VCP41 video conferencing phone and VCM3...

Page 14: ...ink VC110 Video Conferencing Endpoint 2 L Bracket for installing the VC110 all in one unit Mounting Accessories for installing the VC110 all in one unit VCR10 Remote Control AAA Batteries 2 Power Adap...

Page 15: ...Overview 3 Cable Ties 5 VC110 Quick Start Guide VCM60 Video Conferencing Wireless Microphone Power Adapter USB Cable Dongle...

Page 16: ...ate the Audio In port of the cable hub and connect it to the Audio Out port of the VCP40 with the 7 5m Ethernet cable VCP40 video conferencing phone can work as an audio device for the VC110 endpoint...

Page 17: ...on the cable hub and connect it to the Audio Out port of the VCP41 video conferencing phone with the 7 5m Ethernet cable VCP41 Video conferencing phone can work as an audio device for the VC110 endpoi...

Page 18: ...ts including VC110 All in One Unit Cable Hub VCM60 Video Conferencing Wireless Microphone Video Conferencing Phone CPE80 Expansion Microphone VCM30 Video Conferencing Microphone Array VCR10 Remote Con...

Page 19: ...l zoom white balance and automatic gain You can place the VC110 all in one unit on the table or mount it on a wall The LED indicator in front of the camera indicates different statuses of the endpoint...

Page 20: ...one of the two USB ports for storing screenshots and recording videos Inserts a dongle to one of the two USB ports for connecting the VCM60 video conferencing wireless microphone Note The wireless mi...

Page 21: ...10 all in one unit Port Name Description Reset Key Resets the endpoint to factory defaults DVI Port Connects to the cable hub Display1 Connects to a display device for displaying video images When con...

Page 22: ...b Port Name Description DC12V Connects to the power source via a power adapter Internet Connects to the network device Audio In Connects to the video conferencing phone or the VCM30 video conferencing...

Page 23: ...LED Instructions on page 21 Built in Microphone Supports 360 degree audio pickup at a radius of up to 2 meters Mute Button Mutes or unmutes the VCM60 For more information on the mute indicator LED ref...

Page 24: ...encing phone supports 360 degree audio pickup to achieve ultra HD voice Connect the VCP40 video conferencing phone to the cable hub It can work as an audio device for the VC110 You can also place call...

Page 25: ...ormation Keypad Generates the digits and special characters Off hook Key Initiates a call or answers a call Presentation Key Enables or disables presentation Mute Key Toggles the mute feature Volume K...

Page 26: ...o the PC or mobile audio using your VCP41 video conferencing phone Item Description PC Mobile Port Allows you to connect an optional PC or Mobile Device to your phone so that you can listen to the PC...

Page 27: ...D Toggles and indicates mute feature Microphone Transmits sound to other phones MIC Connector Allows you to connect to the MIC port on the video conferencing phone The VCM30 is a video conferencing mi...

Page 28: ...ctions on page 21 Audio Out Port Connects to the Audio In port of cable hub using the 7 5m Ethernet cable labeled Audio In Provides the power supply for the VCM30 For more information on how to use VC...

Page 29: ...nsitive features In the idle screen this is used to save and check the camera preset position and corresponds to the Preset soft key Vol Increases the endpoint volume Vol Decreases the endpoint volume...

Page 30: ...en when not in a call Keypad Enters digits Enters the pre dialing screen Stores the preset position of the camera Video Recording Key Generates a special characters Starts Stops recording video Snapsh...

Page 31: ...Do not disturb during a call Call mute Call encryption Call Hold Output volume is 0 during a call The content of the local camera Focus content Camera position Record a video Dialed calls Received cal...

Page 32: ...contact VPN is enabled Icons appearing on the video conferencing phone are described in the following table Icon Description Flashing Network is unavailable SIP account is registered the icon flashes...

Page 33: ...pter Indicator LED on the video conferencing phone LED Status Description Solid red The phone is initializing The video conferencing phone is muted when the VC110 is during a call Flashing red The pho...

Page 34: ...is turned off The VCM60 runs out of battery Mute Indicator LED on the VCM30 video conferencing microphone array LED Status Description Solid red The VCM30 is muted when the VC110 is during a call Flas...

Page 35: ...ss the web user interface you need to know the IP address of your new endpoint To obtain the IP address do one of the following The IP address of the endpoint is shown on the top right corner of the d...

Page 36: ...uage Yealink VC110 All in one HD Video Conferencing Endpoint Quick Start Guide Endpoint installation and network configuration On the website In the package English Chinese Yealink VC110 All in one HD...

Page 37: ...VCS under various scenarios On the website English Chinese Yealink VC110 All in one HD Video Conferencing Endpoint Administrator Guide Functionality and configuration of the Yealink VCS On the websit...

Page 38: ...User Guide for Yealink VC110 Video Conferencing Endpoint 26...

Page 39: ...the VC110 video conferencing endpoint Installing the VC110 video conferencing endpoint Installing batteries in the remote control Note Up to two display devices can be connected to the VC110 all in o...

Page 40: ...he port on the in line power switch hub with the supplied 2m Ethernet cable 4 Optional Locate the Audio In port of the cable hub do one of the following Connect it to the Audio Out port on the video c...

Page 41: ...rom a PoE compliant switch or hub For more information refer to Power over Ethernet on page 33 You can fasten all cables with cable ties after all devices are connected You can hang the cable hub on t...

Page 42: ...of the TV is clean and then adjust the bracket to ensure close adhesion to the back of the TV with Velcro b Mounting the VC110 all in one unit on a wall You can also decide to mount the VC110 all in o...

Page 43: ...all in one unit and put the other end of the DVI cable through the L bracket 6 Lock the VC110 all in one unit to the L bracket and then connect the other end of the DVI cable to the cable hub Do the...

Page 44: ...od of time Battery leakage and corrosion can damage the remote control dispose batteries safely Do not dispose used batteries in domestic waste Dispose batteries at special collection points or return...

Page 45: ...connect the PoE 1 Locate the Internet port on the cable hub and connect it to the port on the in line power switch hub with the Ethernet cable Note Remove power to power off the endpoint if long time...

Page 46: ...start up or reset the endpoint the display device will display the setup wizard To configure the setup wizard via the remote control 1 Set the language displayed on the display device The default lan...

Page 47: ...to continue or press Previous soft key to return to the previous screen 7 Change the administrator password The default administrator password is 0000 Note Do remember the new administrator password...

Page 48: ...t mapping information 9 Press Next soft key to continue or press Previous soft key to return to the previous screen 10 Configure network settings The phone will try to contact a DHCP server in your ne...

Page 49: ...istrator will configure the endpoint account beforehand so that after you start up the endpoint the endpoint will already be registered and ready for use If your endpoint is not registered you may hav...

Page 50: ...Site name The site name of the endpoint For more information on how to change the site name refer to Site Name on page 47 Status icon Status icons are displayed in the center of the status bar For mor...

Page 51: ...int is registered with an H 323 gatekeeper the account icon is For more information refer to Yealink VC110 All in one HD Video Conferencing Endpoint administrator Guide Video image Video image is disp...

Page 52: ...list Press or to expand a pull down list Select an option from the pull down list From the pull down list Press or to scroll to the settings and then press Enable or disable features Press You can en...

Page 53: ...from the on screen keyboard Delete text you entered Press to delete one character at a time Long press for 2 seconds to delete the entire field of text 3 Press to save When the endpoint is idle you c...

Page 54: ...model hardware version and serial number Wired Micpod status model hardware serial number To view the endpoint status via the remote control 1 Press Menu soft key The display device shows the Status...

Page 55: ...web user interface 1 Click Status The endpoint status is displayed on the web user interface To view the endpoint status via phone user interface 1 Press 2 Press or to select the desired list 3 Press...

Page 56: ...User Guide for Yealink VC110 Video Conferencing Endpoint 44...

Page 57: ...ation or assistance with your new endpoint contact your system administrator The endpoint will enter the sleep mode automatically when it has been inactive for a period of time the default period is 1...

Page 58: ...e sleep mode automatically 5 Press Save soft key to accept the change Automatic sleep time is configurable via the web user interface at the path Setting General Automatic Sleep Time The backlight of...

Page 59: ...ite name is displayed on the status bar of the display device and video conferencing phone You can make an IP address call to the other party the endpoint site name will be displayed on the remote dis...

Page 60: ...rencing phone will detect and use the same language as which of the display device The default language of the web user interface is English You can change the web user interface language via web user...

Page 61: ...displayed on the display device and LCD screen of video conferencing phone will change to the selected language To change the language for the web user interface 1 Click on Language at the top right...

Page 62: ...and MMM represents the first three letters of the month The available date formats you need to know are Date Format Example 2016 4 12 WWW MMM DD Tue Apr 12 DD MMM YY 12 Apr 16 YYYY MM DD 2016 04 12 DD...

Page 63: ...to select the Basic menu 3 Press or to scroll to Date Time and then press 4 Select the Manual Settings from the pull down list of Time Type 5 Select the desired year from the pull down list of Year 6...

Page 64: ...ey tone feature to play a key tone when you press the key on the remote control Key tone is configurable via the remote control or web user interface Key tone feature is enabled by default Note To con...

Page 65: ...ia the web user interface at the path Setting General Key Tone You can enable the web screen feature to allow the user to watch video images captured by local camera on the web user interface Web scre...

Page 66: ...web user interface at the path Home You can use the remote control or video conferencing phone to adjust the ringer volume of the endpoint when it is idle or ringing You can also adjust the receiver...

Page 67: ...en of the video conferencing phone displays the current ringer volume The display device will display the ringer volume simultaneously Note To adjust the volume when the endpoint is during a call Pres...

Page 68: ...display some information and icons such as call time mute icon and recording icon by default you can know the call status from these information and icons You can also hide these icons as needed to a...

Page 69: ...ring a call If you select Hide with UI the endpoint displays corresponding icons during a call but the icons will hide with UI If you select Enabled the endpoint displays corresponding icons during a...

Page 70: ...ts You can add local contacts to the endpoint via the remote control or web user interface To add a local contact via the remote control 1 Press Call soft key 2 Press or to select the Directory menu 3...

Page 71: ...e numbers are stored for the contact press or to highlight the desired number and then press or to dial out the number To place a call to a local contact via the video conferencing phone 1 Press the D...

Page 72: ...contact information You can select Add New Number to add new numbers for the contact 6 Press Save soft key to accept the change or press Back soft key to cancel Editing contacts is configurable via th...

Page 73: ...onfigurable via the web user interface at the path Directory Local Directory You can search local contacts via the remote control or web user interface To search contacts via the remote control 1 Pres...

Page 74: ...contacts from the enabled search source lists and display the result in the dialing screen If you want to match the Cloud Contacts and LADP list make sure the Cloud Contacts and LDAP are configured a...

Page 75: ...place a call via search source lists 1 Press Call soft key 2 Enter a few or all characters of the contact name or numbers The contacts whose names or phone numbers match the characters entered will a...

Page 76: ...Click on Directory Local Directory 2 Click Import Export 3 Click Import 4 Click Browse to locate a contact list file file format must be xml from your local endpoint 5 Click Confirm to import the cont...

Page 77: ...e contact information which is located in the first line of the CSV file 7 Optional Check the Delete Old Contacts checkbox It will delete all existing contacts while importing the contact list 8 Selec...

Page 78: ...Click Save The contact list is saved to your local endpoint The VC110 video conferencing endpoint maintains call history lists of All Calls Missed Calls Placed Calls and Received Calls The endpoint s...

Page 79: ...e The history record feature is configurable via the web user interface at the path Setting Call Features History Record You can view call history via the remote control video conferencing phone or we...

Page 80: ...lls Placed Calls and Received Calls list 3 Press or to view the desired call history Call history can be viewed via the web user interface at the path Directory History You can place a call from the c...

Page 81: ...cing phone displays all call records 2 Press or soft key to switch between All Calls Missed Calls Placed Calls and Received Calls list 3 Press or to select the desired call history 4 Press the Send so...

Page 82: ...lete the entry To clear call history via the remote control 1 Press Call soft key 2 Press or to select the History menu The display device shows recent call history 3 Press Clear soft key You can also...

Page 83: ...all records 5 Press or to select OK 6 Press to clear the call history To add a contact from the call history list via the remote control 1 Press Call soft key 2 Press or to select the History menu The...

Page 84: ...H 323 call protocols H 323 is commonly used to communicate to other video conferencing endpoints SIP is commonly used to communicate with other VoIP devices You can configure which protocol is to be...

Page 85: ...d uses it to connect other endpoints The VC110 supports connecting to other devices with different bandwidth If a device with lower bandwidth joins a call the video quality will stay the same or will...

Page 86: ...f Auto is selected the endpoint will negotiate the appropriate bandwidth automatically 5 Select desired bandwidth from the pull down list of Downlink Bandwidth If Auto is selected the endpoint will ne...

Page 87: ...annot share content during a call with non Yealink device 720P No matter what device the other party is then the endpoint will send and receive 720p30 video forcibly Yealink VC110 can adjust the video...

Page 88: ...eakerphone connected to the Line Out port on the VC110 all in one unit By default the endpoint automatically selects the audio output devices with the highest priority The priority is VCS Phone HDMI L...

Page 89: ...face at the path Setting Video Audio Audio Output The endpoint supports the following audio input devices Auto select the audio input device with the highest priority VCS Phone video conferencing phon...

Page 90: ...the audio input device via the remote control 1 Press Menu soft key to enter main menu 2 Press or to select the Video Audio menu 3 Press or to scroll to Audio Setting and then press 4 Select desired a...

Page 91: ...f the local camera You can also specify whether the far site is allowed to store and use the local camera presets You can configure the far end camera control feature via the remote control or web use...

Page 92: ...trol of Near Camera and then press to enable or disable this feature 5 Press or to scroll to Far Set of Near Camera Presets and then press to enable or disable this feature 6 Press or to scroll to Far...

Page 93: ...three ways using your VC110 video conferencing endpoint Using the remote control Using the video conferencing phone Via the web user interface The VC110 video conferencing endpoint supports two call t...

Page 94: ...ce a SIP call Call Failed Remote endpoint refused call Remote endpoint rejects your H 323 call Remote endpoint does not answer your H 323 call Remote endpoint has reached maximum sessions when you pla...

Page 95: ...the desired number using the keypad or the on screen keyboard You can also select the desired record from the recent call history 4 Press Voice Video soft key to change call type 5 Press or To place a...

Page 96: ...st call is video call and the second call is voice call Note To place a multiple call via the video conferencing phone 1 Enter the desired number using the keypad 2 When the first party answers the ca...

Page 97: ...e To reject a call Do one of the following Press or select Reject first and then press on the remote control Press or the Reject soft key on the video conferencing phone You can enable the auto answer...

Page 98: ...es menu 3 Press or to scroll to Auto Answer and then press to enable or disable this feature 4 Press or to scroll to Auto Answer Mute and then press to enable or disable this feature If you disable th...

Page 99: ...scroll to DND and then press to enable this feature 4 Press Save soft key to accept the change The icon will appear on the status bar of display device and DND ON will be prompted at intervals The ico...

Page 100: ...to scroll to DND and then press to enable this feature The icon will appear on the status bar of display device the icon will appear on the LCD screen of the video conferencing phone 3 Press Back soft...

Page 101: ...ress on the remote control The display device prompts End All Active Calls Select Yes and then press Press or the End Call soft key on the video conferencing phone The LCD screen of the video conferen...

Page 102: ...then click You can enable mute mode record video control the video and change video layout during an active call You can enable mute mode to mute the microphone of the active audio device during an ac...

Page 103: ...If video conferencing endpoint is muted the icon will appear on the local video If voice quality is poor during a call you can enter the Call Statistics screen to view the current status of the call t...

Page 104: ...neously displaying the main video We recommend using a dual display configuration for sharing contents During a call if a PC is connected to the VC110 main endpoint the endpoint will start a presentat...

Page 105: ...g a call Do one of the following Press Presentation soft key on the remote control to start a presentation Press Presentation soft key on the remote control again to end a presentation Press on the vi...

Page 106: ...nt Note During a conference call local and remote video images are displayed on the display device You can change the screen layout The endpoint supports three screen layouts One big one small The sel...

Page 107: ...e remote video image is shown in full size If local endpoint starts a presentation the presentation will be shown in big size and other video images will be shown in small sizes To change screen layou...

Page 108: ...vices to Display1 and Display2 ports respectively When two display devices are connected to the VC110 all in one unit the status bar of the primary display device will display icon Two display devices...

Page 109: ...y device Secondary display device When the endpoint is during a call and starts a presentation In the primary display device the remote video image is shown in big size local video image along the rig...

Page 110: ...call you need to be familiar with how to adjust the angle and focus of the camera After any adjustment you can long press numeric key 0 9 to associate the position of the camera with this key Avoid ph...

Page 111: ...djust the angle of the camera or press or to adjust the focus of the camera 3 Long press any number key 0 9 on the remote control until the screen prompts Preset Key X successfully saved X stands for...

Page 112: ...g a video call 1 Press More soft key during an active call 2 Press or to scroll to Near Far Camera and then press 3 Select the remote video and then press 4 Short press the saved key to change remote...

Page 113: ...screenshots When playing video recording it is not allowed to record again But when the video is paused you can press to record again When receiving or making a call it is not allowed to record When...

Page 114: ...ce shows and the recording time 2 Press again to end stop recording The recording icon disappears from the screen The display device prompts Successfully video recording To record video during a call...

Page 115: ...can do the following To pause the video press Pause soft key The Play soft key appears on the LCD TV screen Press Play soft key to continue playing video To skip forward the video press Press once to...

Page 116: ...e only when the recording feature is enabled If it is enabled the endpoint will start recording automatically once a call is established Make sure a USB flash drive has been inserted to the USB port o...

Page 117: ...the web user interface you can save the screenshots to the computer The stored screenshot will be saved in jpg format and named as the captured time and date You can view the screenshot using an appli...

Page 118: ...of the display device shows 1 animated effects To view screenshots via the remote control 1 Press Menu soft key to enter main menu 2 Press or to select the Record menu 3 Press or to scroll to Screens...

Page 119: ...vice prompts Delete this screenshot 6 Select OK and then press to delete the screenshot Screenshot is configurable via the web user interface at the path Setting Video Audio Screenshot Capture the scr...

Page 120: ...User Guide for Yealink VC110 Video Conferencing Endpoint 108...

Page 121: ...VCM60 Charging the VCM60 VCM60 Working Frequency If you require additional information or assistance with your new phone contact your system administrator The VCM60 has a rubber pads on its base to p...

Page 122: ...he VCM60 is not in use for a long period of time To ensure good voice quality VCM60 video conferencing wireless microphone can be connected to the VC110 video conferencing endpoint to act as the audio...

Page 123: ...ntly capacity appears on the right side of the icon When the last idle time is less than 1 hour please charge the VCM60 For more information refer to Charging the VCM60 on page 115 To remove the VCM60...

Page 124: ...CM60 is in offline standby mode you need to tap the mute button to activate VCM60 to search dongle again There is a mute button on the top of the VCM6 If VCM60 works as the audio input device of the V...

Page 125: ...tion via the remote control 1 Press Menu soft key to enter main menu 2 Press or to select the Status menu 3 Press or to scroll to select the Wireless Micpod and then press VCM60 information can be vie...

Page 126: ...roduct ID of the dongle and video conferencing wireless microphone To deregister the VCM60 via web user interface 1 Click on Setting Wireless Micpod 2 Click DeRegisted 3 Click Confirm to deregister th...

Page 127: ...ss microphone and the dongle will be paired automatically If this fails the VCM60 will exit registration mode in 2 minutes Note When the standby time of the VCM60 is less than 1 hour the battery indic...

Page 128: ...upplied USB cable The VPM60 can work normally during charging If you charge the VCM60 when it is working the display device prompts The battery is charging and the charging icon appears on the status...

Page 129: ...DECT tester Numbering EU Taiwan US LA Korea Brazil Japan 1881 792 9 9 1883 520 8 8 1885 248 7 7 1886 976 6 6 1888 704 5 5 1890 432 4 4 1892 160 3 3 1893 888 2 2 1895 616 1 4 F1 1897 344 0 3 F2 1899 07...

Page 130: ...de for Yealink VC110 Video Conferencing Endpoint 118 Freq MHz RF Carrier Index DECT tester Numbering EU Taiwan US LA Korea Brazil Japan 1924 992 2 2 1926 720 1 1 1928 448 0 0 1787 616 8 1789 344 7 179...

Page 131: ...tact your system administrator The VCM30 has a rubber pads on its base to prevent it from sliding You can place the VCM30 on a stable surface and keep it away from obstacles so that it can effectively...

Page 132: ...cator LED illuminates solid green And the mute icon disappears from the local video image When the VCM30 is connected to the Audio In port of cable hub you can view VCM30 status via the remote control...

Page 133: ...Using the VCM30 Video Conferencing Microphone Array 121 VCM30 information can be viewed via the web user interface at the path Status Wired Micpod...

Page 134: ...User Guide for Yealink VC110 Video Conferencing Endpoint 122...

Page 135: ...CP41 1 Connect one end of the 3 5mm audio cable to the PC mobile port on the VCP41 phone and connect the other end to the headset jack on the mobile device or the AUX MIC jack on the PC The icon will...

Page 136: ...g a call you can adjust the output volume of the PC mobile device via your VCP41 To adjust the volume of the PC or mobile device 1 When your PC or mobile device is during a call press on the VCP41 to...

Page 137: ...an and change focus normally Ping Check whether the endpoint can establish contact with the IP address that you specify Trace Route Display the route path and measure transit delays of packets across...

Page 138: ...nter main menu 2 Press or to select the Diagnose menu 3 Press or to scroll to Trace Route and then press 4 Enter IP address for example the IP address of the remote endpoint 5 Press or to select Start...

Page 139: ...k information about the endpoint Why the endpoint fails to conduct a video conference Check the network is configured correctly and available and that the display device doesn t create a network anoma...

Page 140: ...lens which creates harsh contrasts Colored lighting Why can t I adjust the camera angle and focus You can adjust the camera when the endpoint is idle or during a call The camera cannot be adjusted whe...

Page 141: ...as selected an available audio output device Ensure that the proper volume level on the endpoint Ensure that the microphone on the remote endpoint is not muted Why can t I hear a ring tone when receiv...

Page 142: ...h as intermittent voice low volume echo or other noise It is difficulty to diagnosis the root causes of the voice anomalies The possible reasons are Users sit too far from or near to the microphone Th...

Page 143: ...dpoint via the web user interface at the path Setting Upgrade Reboot How to export PCAP trace We may need you to provide a PCAP trace to help analyze your problem Exporting PCAP trace is only configur...

Page 144: ...bytes and filter type of the packet before exporting PCAP trace For more information contact your system administrator How to export endpoint log We may need you to provide your phone configurations t...

Page 145: ...Recreate the error to be documented in the trace 6 Click Export to save the file to your local endpoint How to export import the endpoint configurations We may need you to provide your endpoint confi...

Page 146: ...xport the configurations To import the endpoint configurations via the web user interface 1 Click on Setting Configuration 2 Click Browse to locate a configuration file from your local endpoint 3 Clic...

Page 147: ...inutes to complete Please don t power off 4 Click Confirm to confirm upgrading The web user interface is shown as below How to reset the endpoint Reset the endpoint to factory configurations after you...

Page 148: ...Reset and then press The display device prompts Reset to Factory 7 Select OK and then press The endpoint reboots automatically the LCD screen of the video conferencing phone prompts Rebooting Please...

Page 149: ...AGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE Save these instructions Read these safety instructions before use The following basic safety precautions sho...

Page 150: ...ackage provided or authorized by the manufacturer The power supply of the device shall meet the requirements of the input voltage of the device Please only use the surge protection power socket provid...

Page 151: ...e cleaning the device stop using it and disconnect it from the power supply Use a piece of soft dry and anti static cloth to clean the device Keep the power plug clean and dry Using a dirty or wet pow...

Page 152: ...tal Parts X O O O O O PCBA X O O O O O Cables and Cable Assemblies O O O O O O LCD Screen O O O O O O Batteries O O O O O O Packing Material O O O O O O O Indicates that toxic substances contained in...

Page 153: ...a Winnipeg 06 00 Chile Easter Islands 06 00 Mexico Mexico City Acapulco 06 00 United States Central Time 05 00 Bahamas Nassau 05 00 Canada Montreal Ottawa Quebec 05 00 Cuba Havana 05 00 United States...

Page 154: ...ark Kopenhagen 01 00 France Paris 01 00 Germany Berlin 01 00 Hungary Budapest 01 00 Italy Rome 01 00 Luxembourg Luxembourg 01 00 Macedonia Skopje 01 00 Netherlands Amsterdam 01 00 Namibia Windhoek 01...

Page 155: ...k 07 00 Thailand Bangkok 08 00 China Beijing 08 00 Singapore Singapore 08 00 Australia Perth 08 00 Russia Irkutsk Ulan Ude 08 45 Eucla 09 00 Korea Seoul 09 00 Japan Tokyo 09 00 Russia Yakutsk Chita 09...

Page 156: ...User Guide for Yealink VC110 Video Conferencing Endpoint 144...

Page 157: ...the Video Conferencing Endpoint 110 Controlling the Camera 98 Customizing VC110 Video Conferencing Endpoint 45 D Date Time 50 Declaration of Conformity vi Deleting an entry from the call history list...

Page 158: ...ory Notices 137 Remote Control 23 Restriction of Hazardous Substances 140 S Safety Instructions 137 Screenshot 105 Searching for Contacts 61 Search Source List in Dialing 62 Service Agreements 137 Set...

Page 159: ...Index 147 Viewing Call History 67 Viewing VCM30 Information 120 Viewing VCM60 Information 112 Volume Settings 54 W Web Screen 53 Web User Interface 23 WEEE Warning vii...

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