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Page 2: ...gning into Your Phone in Personal Mode 11 Signing into Your Phone in Shared Mode 12 Signing out of Your Teams Phone 13 Phone Lock 13 Creating a Lock PIN 13 Enabling Phone Lock 13 Setting the Idle Time...
Page 3: ...g Other Contacts 23 Initiating a Conference Call From Call History 23 Managing the Conference Participants 23 Muting All Conference Participants 23 Muting Individual Conference Participants 23 Removin...
Page 4: ...ooth Headset 33 USB Headset 33 Getting More Information About Microsoft Teams 33 Viewing More Information About Microsoft Teams 33 Company Portal 33 Entering Microsoft Teams Help Center 34 Sending Fee...
Page 5: ...information about setting up your network and configuring features Regulatory Notice This guide provides information for all regulatory and safety guidance In This Guide Chapters in this guide include...
Page 6: ...the headset is activated 4 MUTE Key Toggles the microphone on or off The LED indicator glows green when the mute feature is activated 5 REDIAL Key Redials a previously dialed number 6 Speakerphone Ke...
Page 7: ...escription Red The phone is initializing Fast flashing red 300ms The phone is ringing Slow flashing red 1s The phone receives a voicemail or misses a call Note The above introduces the default LED sta...
Page 8: ...creen to join or schedule meetings 1 Tap Meetings to access the Meetings screen NO Name Discription 1 Scheduled meeting list Displays all the scheduled on the Teams phone from Teams client or Outlook...
Page 9: ...peration options Tap to view information of contact Tap to call the contact Tap to delete the voicemail Entering Data and Editing Fields Using the On screen Keyboard Using the Onscreen Dial Pad Using...
Page 10: ...eople 4 Tap to switch to the uppercase input mode 5 Input Method Tap to switch among input modes 6 Special Characters Tap to enter the corresponding character 7 Space Key Tap to enter spaces Using the...
Page 11: ...mode or shared mode when sign in Personal mode Your phone is located in your office as your personal phone Shared mode The phone is set as a common area phone in a conference room You can sign shared...
Page 12: ...p Got it and then select Personal login account Signing into Your Phone in Shared Mode Procedure 1 Tap Sign in You will be connected to the Company Portal automaticlly 2 Enter your account credentials...
Page 13: ...he phone For more information contact your system administrator Creating a Lock PIN Enabling Phone Lock Setting the Idle Timeout for Phone Lock Unlocking Your Phone Changing Your lock PIN Disabling Ph...
Page 14: ...IN You can change your lock PIN at any time Procedure 1 Navigate to Settings Device Settings Phone Lock 2 Enter the unlock PIN 3 Enter the new lock PIN in the New PIN field 4 Enter the lock PIN again...
Page 15: ...sage Procedure 1 Tap at top left of the touch screen 2 Tap the Set status message field 3 Edit the status message in the corresponding field 4 Tap the Clear after field and then select a desired value...
Page 16: ...g to speakerphone hands free mode Press the Speakerphone key The Speakerphone LED indicator glows green when the speakerphone is activated Switching to headset mode Press the HEADSET key The HEADSET L...
Page 17: ...mber Placing a Call from Call History You can place calls to contacts from the call history list which contains incoming outgoing and missed calls Procedure 1 From the Calls screen tap Calls 2 Tap a d...
Page 18: ...ive Muting and Unmuting Audio You can mute the microphone during an active call so that the other party cannot hear you Procedure 1 During a call press the mute key on the phone or tap on the touch sc...
Page 19: ...ultative transefer methods Performing a Blind Transfer Performing a Consultative Transfer Performing a Blind Transfer You can transfer calls to another contacts immediately without consulting with the...
Page 20: ...nal Mode Forwarding Calls to Voicemail You can forward all incoming calls to your voicemail Procedure 1 Navigate to Settings Calls 2 Turn on Call Forwarding 3 Tap the Forward to filed and then select...
Page 21: ...a desired forwarded destination Select Voicemail directly If you select Contact or number add the target contact If you have assigned your delegates on the Microsoft Teams client you can select Delega...
Page 22: ...re outside of Microsoft Teams Related tasks Signing into Your Phone in Personal Mode Conference Calls This chapter provides basic operating instructions about initiating and managing a conference call...
Page 23: ...he Conference Participants Everyone in the conference call can manage call participants Muting All Conference Participants Muting Individual Conference Participants Removing the Participants from the...
Page 24: ...list Procedure 1 During the conference call tap All participants are displayed in the participants list 2 Tap the desired participant from the Other participants list and then select Invite in the cal...
Page 25: ...Meeting on the Teams Phone Viewing the Meeting Details Joinging a Scheduled Teams Meeting Responding to the Meeting Invitation Editing the Response to the Meeting Invitation Related tasks Signing into...
Page 26: ...duled on the Teams phone the Teams client or the Outlook Procedure From the Meetings screen tap Join beside the desired meeting Responding to the Meeting Invitation Participants can respond to the mee...
Page 27: ...nse Using the Voicemail You can sign in to the phone in Personal account mode which will display all voice mails received on your account synchronously You can view the duration and receiving time of...
Page 28: ...oicemail It prompts if you are sure to delete the voicemail 3 Tap DELETE Viewing the Details of the Contacts Procedure 1 From the Voicemail screen tap the desired voicemail 2 Tap below the correspondi...
Page 29: ...can change the time and date format About this task The built in date formats are listed as below Date Format Example 2018 05 30 WWW MMM DD Wed May 30 DD MMM YY 30 May 18 YYYY MM DD 2018 05 30 DD MM...
Page 30: ...s been idle for a specified time About this task You can change the screen backlight brightness and time in the following settings Backlight Active Level The brightness level of the phone screen when...
Page 31: ...the AVALIABLE DEVICES list The Bluetooth headset is paired and connected successfully Related tasks Activating the Bluetooth Mode Editing Your Phone s Bluetooth Device Name You can change the Bluetoot...
Page 32: ...ettings Device Settings Bluetooth 2 Tap the connected Bluetooth devices It prompts if you are sure to disconncet 3 Tap OK Un pairing the Bluetooth Devices You can unpair your Bluetooth devices with yo...
Page 33: ...re information about Microsoft Teams such as the version calling version and the details of Privacy Cookies Microsoft Software License Terms and Third party Notices Procedure Navigate to Settings Abou...
Page 34: ...Navigate to Settings Help Sending Feedback If you encounter problems while using the Teams phone please feel free to send feedback to let us know Procedure 1 Navigate to Settings Report an issue 2 Sel...
Page 35: ...ns and solutions in the following topics to resolve certain issues The Phone LCD screen blank The phone display Network unavailable The phone display time and date incorrectly Obtain the MAC address o...
Page 36: ...ne You can ask your supplier for shipping information sheet which includes MAC addresses according to the corresponding PO Purchase Order You can find the MAC address from the label of the carton box...