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yealink-t57w-reference-guide

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TelNet Worldwide, Inc.  •  telnetww.com  •  (800) 508-1254

Yealink T57W

User Guide

Dialing

Dial phone number or extension

Lift your handset and dial the phone number, (OR, with 

handset on-hook, dial number and press 

Call

). For:

•  Local and Long distance – dial the 10-digit phone 

number (area code + local number)

•  International – dial 011 + country code + city code + 

number

•  Internal extension – dial the extension

NOTE:

• 

Be sure to use a surge protector with your phone.

Your Phone Calling 

Features

Basics

Change Views

•  To answer a ringing call, pick up the handset or press the 

Answer

 softkey to put call on speakerphone

•  To answer a second call while on an active call, simply 

press the blinking line key. The first call will automatically 

be placed on hold. Toggle back and forth between 

multiple calls by pressing the corresponding line key.

End Calls

•  Press       to end an active call, replace the handset, or 

press      . Or, press 

...

 > 

End Call

•  For multiple calls, press 

...

 > 

End Call

 to hang up active 

call and then press corresponding line key to resume 

held call

Hold Calls

•  While on an active call, press the 

Hold

 key and the call 

will be held. Press the 

Hold

 key again to resume the call

•  Or press 

...

 > 

Hold

 to place caller on hold while on an 

active call to resume the held call.

NOTE: 

• 

You can also press the blinking line key to resume the 

call.

Transfer Calls

Attended Transfer

1.  Press 

Transfer

 or      , then dial the other party and press 

Call

. Active call is held

2.  When you hear the ring back sound, or after you talk 

with the other party, press 

Transfer

 or       again 

 

Blind Transfer

1.  Press 

Transfer

 or      , dial the other party and then press 

B Transfer

Transfer Call Direct to Voicemail

1.  During an active call, press 

VM Transfer line

 key

2.  Enter the extension number and press 

OK

1.  Power LED Indicator
2. Touchscreen
3.  HEADSET Key
4.  MUTE Key
5.  REDIAL Key
6.  Speakerphone Key
7.  TRANSFER Key
8.  HOLD Key
9.  MESSAGE Key
10. HOLD Key
11. Keypad
12. Speaker
13. Reversible Tab

14. Hookswitch

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Summary of Contents for T57W

Page 1: ...able While Logged In 5 After Ending a Call 5 Hoteling 5 Log In to an Open Desk Phone 5 Log Out of an Open Desk Phone 5 Additional Phone Features 6 Muting the Microphone 6 Change Volume 6 Change Ringto...

Page 2: ...the handset or press Or press End Call For multiple calls press End Call to hang up active call and then press corresponding line key to resume held call Hold Calls While on an active call press the H...

Page 3: ...rwarding Always 1 Press Forward Call Forwarding No Answer 1 Press Menu navigate to Features Call Forward select No Answer Forward 2 Select options to enable enter number and specify number of rings Mo...

Page 4: ...ace a call to that phone Intercept Call Ringing to BLF 1 While BLF is blinking on an incoming call simply press BLF key to intercept or pickup that call Transfer Call to BLF Park and Unpark Calls If E...

Page 5: ...our Agent State to Unavailable While Logged In 1 Press the Unavail softkey and enter the unavailable code 2 Press the Back button 3 An X will appear next to your lines 4 Contact Center calls will not...

Page 6: ...when calls go unanswered As part of your business continuity plan have Call Forwarding Not Reachable feature set to automatically forward all calls if something prevents calls from completing e g pow...

Page 7: ...will be back on for the next phone call Speed Dial 8 1 digit codes Set up and update 1 digit speed dial codes for frequently dialed numbers Set Up Update Speed Dial 8 1 Digit Codes 1 Dial 74 and liste...

Page 8: ...our Voicemail is setup and ready for use NOTE Your voicemail passcode must be 6 digits in length and cannot be your phone number Do not use weak passcodes e g not sequential or repeating digits Access...

Page 9: ...enu Voice Portal Main Menu Repeat Menu Voice Portal Main Menu 1 Access Voice Mailbox 3 Greetings Menu Record Name 4 Change Hoteling 5 Change Passcode 6 Exit Repeat Play Message options While listening...

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