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 Smart Choice Communications, LLC

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 T

57

U

SER GUIDE

Using

 

Basic

 

Call

 

Functions

Placing a Call

Using the handset:

1. Pick up the handset.

2. Enter the number, and then tap

Send

.

Using the speakerphone:

.

1. With the handset on-hook, press

2. Enter the number, and then tap

Send

.

Using the headset:

to activate the headset mode.

1. With the headset connected, press

2. Enter the number, and then tap

Send

.

Note:

 

During

 

a

 

call,

 

you

 

can

 

alternate

 

between

 

the

 

headset,

 

hands-free

 

speakerphone

 

and

 

handset

 

modes

 

by

 

pressing

 

the

 

HEADSET

 

key,

 

the

 

Speakerphone

 

key

 

or

 

by

 

picking

 

up

 

the

 

handset.

 

Headset

 

mode

 

requires

 

a

 

connected

 

headset.

Answering a Call

Using the handset:

Pick up the handset.

Using the speakerphone:

Press

.

Using the headset:

Press

.

Note:

You can reject an incoming call by tapping

Reject

.

Ending a Call

Using the handset:

Hang up the handset or tap

End Call

.

Using the speakerphone:

Press

or

End Call

.

Using the headset:

Tap

End Call

.

Redialing a Call

• Press

to enter the

Placed Calls

list, and then tap the desired entry.

• Press

twice when the phone is idle to dial out the last dialed number.

Muting and Un-muting a Call

• Press

• Press

to mute the microphone during a call.

again to un-mute the call.

Holding and Resuming a Call

To Hold a call:

Press

or

Hold

during an active call.

To Resume the call, do one of the following:

• If there is only one call on hold, press

or

Resume

.

or

Resume

.

• If there is more than one call on hold, select the desired call, and then press

Transferring a Call

You can transfer a call in the following ways:

Performing a Blind Transfer

1. Press

or

Transfer

during an active call. The call is placed on hold.

2. Enter the number you want to transfer to.

3. Press

or

B Transfer

.

Performing a Semi-Attended Transfer

1. Press

or

Transfer

during an active call. The call is placed on hold.

2. Enter the number you want to transfer to, and then press

Send

.

3. Press

or

Transfer

when you hear the ring-back tone.

Performing a Attended Transfer

1. Press

or

Transfer

during an active call. The call is placed on hold.

2. Enter the number you want to transfer to, and then press

Send

.

3. Press

or

Transfer

when the second party answers.

Forwarding a Call

To enable call forward:

1.

Navigate

 

to

 

Menu

->

Features

->

Call

 

Forward

.

2.

Select

 

the

 

desired

 

forward

 

type:

Always

 

Forward

----Incoming

 

calls

 

are

 

forwarded

 

unconditionally.

Busy

 

Forward

----Incoming

 

calls

 

are

 

forwarded

 

when

 

the

 

phone

 

is

 

busy.

No

 

Answer

 

Forward

----Incoming

 

calls

 

are

 

forwarded

 

if

 

not

 

answered

 

after

 

a

period

 

of

 

time.

3.

Enter

 

the

 

number

 

you

 

want

 

to

 

forward

 

to.

 

For

 

No

 

Answer

 

Forward

,

 

select

 

the

desired

 

ring

 

time

 

to

 

wait

 

before

 

forwarding

 

from

 

the

 

After

 

Ring

 

Time

 

field.

4.

Tap

 

Save

 

to

 

accept

 

the

 

change.

Initiating

 

a

 

Conference

 

Call

1.

Tap

 

Conference

 

during

 

an

 

active

 

call.

 

The

 

call

 

is

 

placed

 

on

 

hold.

2.

Enter

 

the

 

number

 

of

 

the

 

second

 

party,

 

and

 

then

 

tap

 

Conference

.

3.

Tap

 

Conference

 

again

 

when

 

the

 

second

 

party

 

answers.

 

Three

 

parties

 

are

 

now

 

joined

 

in

the

 

conference.

Note

: You can split the conference call into two individual calls by tapping

Split

.

Configuring and Using Speed Dial

To configure a speed dial key:

1.

Navigate

 

to

 

Menu

->

Features

->

Dsskey

.

2.

Select

 

the

 

desired

 

DSS

 

key.

3.

Select

 

SpeedDial

 

from

 

the

 

Type

 

field,

 

select

 

the

 

desired

 

line

 

from

 

the

 

Account

 

ID

 

field,

enter

 

a

 

label

 

in

 

the

 

Label

 

field

 

and

 

then

 

enter

 

the

 

number

 

in

 

the

 

Value

 

field.

4.

Tap

 

Save

 

to

 

accept

 

the

 

change.

To

 

use

 

the

 

speed

 

dial

 

key:

Press

 

the

 

speed

 

dial

 

key

 

to

 

dial

 

out

 

the

 

preset

 

number.

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