Advanced Phone Features
173
Configuring an ACD Key
Procedure:
1.
Navigate to
Menu
->
Features
->
DSS
Keys
.
2.
Select a desired line key.
3.
Select
ACD
from the
Type
field.
4.
(Optional.) Enter the string that will display on the LCD screen in the
Label
field.
5.
Press
Save
.
ACD key
is configurable
via web user interface at the path
Dsskey
->
Line Key
.
Logging into the ACD System
Procedure:
1.
Press the ACD key when the phone is idle.
The LCD screen prompts you the following information:
User ID
: the identity used to log into the queue.
Password
: the password used to log into the queue.
2.
Press
Login
to log in.
Note
Contact your system administrator for the User ID and Password to access the ACD system.
Summary of Contents for T5 Series
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