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Clearwave Fiber

866.407.0104  |  clearwavefi ber.com

Yealink-QSG_SIP-T57W_09082022

Yealink SIP-T54W

550 W. Adams St., Suite 900, Chicago, IL 60661

+1 (866) 629-8200, Option 4

[email protected]

Inteliquent, We empower communications

help.inteliquent.com

Yealink® SIP-T54W Phone

The Yealink

®

SIP-T54W is a 10-line, Gigabit phone packed with many 

advanced features that will enhance your day-to-day business 
activities and make your life easier. This guide is designed to help you 
use some of the most popular features with your new Yealink

®

SIP-

T54W phone.

Soft Keys

The soft keys located underneath the phone screen perform the 

functions that appear directly above them on the display. Their 

functions are context sensitive, which means the function of the soft 

keys change depending upon your current activity. For example, 

when conferencing, the soft keys display functions related to 

conferencing.

Line Keys

With the SIP-T54W, you can access up to 10 physical keys and up to 
27 total virtual keys. The line keys, located to the left and right of 
the phone screen, indicate the status of your lines and associated 
activity. The icon informs you when a line is idle, ringing, in use or 
on hold. If you have more than 10 shared lines or BLFs assigned, the 
bottom right line key becomes a page selector allowing you to 
page through the additional key assignments.

Navigation Keys

The Navigation keys allow you to scroll through the options and 
lists on the display keys by pressing left, right, up or down. To select 
an item, press the OK button in the center of the navigation keys.

Answer a Call

To answer a call, simply pick up the handset or press the Answer 
soft key, Speakerphone key or Headset key.

Place a Call

To place a call, simply pick up the handset or press the 
Speakerphone key or Headset key, then dial the number. Calls can 
be placed by choosing a number from History or the Directory.

Feature Codes

*72 Call Forwarding Always Activation
*73 Call Forwarding Always Deactivation
*90 Call Forwarding Busy Activation
*91 Call Forwarding Busy Deactivation
*92 Call Forwarding No Answer Activation
*93 Call Forwarding No Answer 
Deactivation *44 Call Recording (if enabled)
*67 Calling Line ID Delivery Blocking per 
Call *65 Calling Line ID Delivery per Call
*68 Call Park
*88 Call Park Retrieve
*98 Call Pickup
*11 Call Retrieve
*69 Call Return
*70 Cancel Call Waiting
*99 Clear Voice Message Waiting Indicator
*55 Direct Voicemail Transfer
*78 Do Not Disturb Activation
*79 Do Not Disturb Deactivation
*62 Voice Portal Access
*66 Last Number Redial

Note: Some of these codes may not be 
available to all users. See your group admin 
to add features.

Soft Keys 

The soft keys located on the touch screen perform the 
functions that appear below the icon. Their functions are 
context sensitive, which means the function of the soft 
keys change depending upon your current activity. 

Line Keys 

The line keys, located on the left and right of the display 
screen, indicate the status of your lines and associated 
activity. The icons inform you when a line is idle, ringing, 
in use or on hold. If you have more shared lines assigned, 
touch the bottom right More line key to show the 
additional key assignments.

Navigation Keys 

Scroll through the options and lists on the display keys by 
pressing left, right, up or down. To select an item, press 
the OK button in center. Or if your model allows, touch 
any entry in the list or touch an icon.

Answer a Call 

To answer a call, simply pick up the handset or press the 
Answer soft key, Speakerphone key or Headset key. 

Place a Call 

To place a call, simply pick up the handset or press the 
Speakerphone key or Headset key, then dial the number. 
Calls can be placed by choosing a number from History 
or the Directory. 

Set up Voicemail

•  If calling, dial *62 or your extension.
•  At the prompt, enter in a unique passcode, 

then press #.

•  Re-enter your passcode, then press #.
•  Follow instructions to record your name.
•  Follow prompts to:

•  Access voice mailbox.
•  Access greetings menu.
•  Change passcode.
•  Exit voice portal.

Retrieve Voicemail Messages

A blinking red “message waiting” indicator light notifi es 
you when you have a new voicemail message. 

•  To check your voicemail, press the Messages key.
•  To use Visual Voicemail:

•  Touch the entry for your extension from the list.
•  Touch the screen and drag your fi nger up or down 

through the list of voicemails, then touch the 
message you want to play.

•  Touch Delete to delete the message.
•  Touch Option to view details or place a call back.

•  To call voicemail, call *62 or your extension and do the 

following:

•  Enter your voicemail passcode if prompted, then 

press #. (If you forgot your passcode, please contact 
your system administrator.)

•  Follow the audio prompts.

Hold and Resume a Call

•  To hold, press the Hold soft key or Hold hard key.
•  To resume, press the Resume soft key or press the 

Hold hard key again.

*44 

Call Recording (if enabled)

*67 

Calling Line ID Delivery Blocking per Call

*65 

Calling Line ID Delivery per Call

*68 

Call Park

*88 

Call Park Retrieve

*98 

Call Pickup

*11 

Call Retrieve

*69 

Call Return

*70 

Cancel Call Waiting

*99 

Clear Voice Message Waiting Indicator

*55 

Direct Voicemail Transfer

*62 

Voice Portal Access

*66 

Last Number Redial

Note:  Some of these codes may not be available to all
 

users. See your group admin to add features. 

Quick Tips for the Yealink® T5 Series Business Phones

This guide is designed to help you use some of the most popular features 

with the Yealink® SIP T53W, T54W and T57W touch screen, Gigabit 

phones.
Yealink® SIP-T53W is an 8-line phone

Yealink® SIP-T54W is a 10-line phone

Yealink® SIP-T57W is a 27-line phone

ClearwaveFiber_QSG_Yealink_T5-Series.indd   1

ClearwaveFiber_QSG_Yealink_T5-Series.indd   1

10/24/22   10:13 AM

10/24/22   10:13 AM

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