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Yealink T46G Skype For Business Edition, Administrator'S Manual

The Yealink T46G Skype For Business Edition is a top-of-the-line IP phone designed for seamless communication. To get the most out of this advanced device, make sure to download the free Administrator's Manual from our website. This manual contains essential instructions and tips for maximizing your phone's capabilities.

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Troubleshooting

 

339 

Status 

Display Name 

Description 

downloaded from the server. 

Visual Voicemail Number 

Indicates the total number of voice mails 

downloaded from the server. 

To view Skype for Business status via web user interface: 

1.

 

Click on 

Status

->

SFB Status

. 

 

Viewing Log Files 

If your Skype for Business phone encounters some problems, commonly the log files are needed. 
You can export the log files to a local system, a syslog server or the Skype for Business Server. 

Summary of Contents for T46G Skype For Business Edition

Page 1: ...1...

Page 2: ...Warranty THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO CHANGE WITHOUT NOTICE ALL STATEMENTS INFORMATION AND RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE A...

Page 3: ...io communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which c...

Page 4: ...s software under the specific terms of the GPL Please refer to the GPL for the exact terms and conditions of the license The original GPL license source code of components licensed under GPL and used...

Page 5: ...s phones and configure the most basic features available on Skype for Business phones User Guides which describe the basic and advanced features available on Skype for Business phones Auto Provisionin...

Page 6: ...ink resources outside of this documentation such as the Yealink documentations e g Yealink_Skype_for_Business_HD_IP_Phones_Auto_Provisioning_Guide In This Guide The information detailed in this guide...

Page 7: ...or this version DHCP Option 160 and Option 161 on page 34 Bluetooth on page 91 Remember Password on page 80 Hotline on page 134 Monitoring Status Changes using Line Key LED Indicator on page 140 Priva...

Page 8: ...s on page 116 Directory on page 137 Pre Dial Tone on page 164 Boss Admin Feature on page 201 Calendar on page 205 EXP40 Expansion Module on page 214 Multicast Paging on page 219 Action URI on page 228...

Page 9: ...7 Expansion Module 9 Getting Started 11 Connecting the Skype for Business Phones 11 Attaching the Stand and the Optional Wall Mount Bracket 12 Connecting the Handset and Optional Headset 14 Connectin...

Page 10: ...1 Configuring Basic Features 67 Sign in 68 User Sign in 69 PIN Authentication 72 Web Sign in 75 Remember Password 80 Sign out 83 Power Indicator LED 84 Contrast 87 Backlight 89 Bluetooth 91 Updating S...

Page 11: ...al DTMF Tone 194 Allow Mute 195 Voice Mail without PIN 197 E911 198 E911 Location Tip 199 Boss Admin Feature 201 Calendar 205 Setting up a Skype Conference in Outlook 205 Setting up an Appointment in...

Page 12: ...Acoustic Clarity Technology 290 Acoustic Echo Cancellation 290 Background Noise Suppression 291 Automatic Gain Control 291 Voice Activity Detection 291 Comfort Noise Generation 293 Jitter Buffer 294...

Page 13: ...er Issues 363 Appendix 365 Appendix A Glossary 365 Appendix B Time Zones 366 Appendix C Trusted Certificates 368 Appendix D SIP Session Initiation Protocol 369 RFC and Internet Draft Support 370 SIP R...

Page 14: ...Yealink Skype for Business HD IP Phones Administrator Guide xiv...

Page 15: ...ket network The H 323 standard addresses call signaling and control multimedia transport and control and bandwidth control for point to point and multi point conferences It is widely implemented by vo...

Page 16: ...een the transferee and the transferring party At the end of a call SIP terminates the sessions between all parties SIP Components SIP is a peer to peer protocol The peers in a session are called User...

Page 17: ...r Business phones are characterized by a large number of functions which simplify business communication with a high standard of security The T48G T46G T42G T41P T40P Skype for Business phones provide...

Page 18: ...0 x 480 pixel color touch screen with backlight 24 bit depth color 1 Skype for Business account HD Voice HD Codec HD Handset HD Speaker 26 keys including 7 feature keys 1 RJ9 4P4C handset port 1 RJ9 4...

Page 19: ...andset HD Speaker 36 dedicated hard keys and 4 context sensitive soft keys 1 RJ9 4P4C handset port 1 RJ9 4P4C headset port 2 RJ45 10 100 1000Mbps Ethernet ports 14 LEDs 1 power 10 line 1 mute 1 headse...

Page 20: ...EHS36 headset adapter port 10 LEDs 1 power 6 line 1 mute 1 headset 1 speakerphone Power adapter AC 100 240V input and DC 5V 1 2A output Power over Ethernet IEEE 802 3af Wall Mount T41P Physical Featur...

Page 21: ...t port 2 RJ45 10 100Mbps Ethernet ports 1 RJ12 6P6C EHS36 headset adapter port 4 LEDs 1 power 3 line Power adapter AC 100 240V input and DC 5V 600mA output Power over Ethernet IEEE 802 3af Wall Mount...

Page 22: ...peer SIP link mode IP assignment Static DHCP PPPoE PPPoE is not applicable to T42G T41P T40P Skype for Business phones VLAN assignment LLDP Static DHCP CDP Bridge mode for PC port HTTP HTTPS server DN...

Page 23: ...T48G T46G Skype for Business phones EXP40 Physical Features Rich visual experience with 160 x 320 graphic LCD 20 physical keys each with a dual color LED 20 additional keys through page switch Support...

Page 24: ...Yealink Skype for Business HD IP Phones Administrator Guide 10...

Page 25: ...and Resource Files Provisioning Server Configuring Basic Network Parameters Branch Office Resiliency Upgrading Firmware Connecting the Skype for Business Phones This section introduces how to install...

Page 26: ...ount Bracket To attach the stand and the optional wall mount bracket For T48G Skype for Business phones Desk Mount Method Wall Mount Method Optional Note The top two slots on T48G Skype for Business p...

Page 27: ...Getting Started 13 For T46G Skype for Business phones Desk Mount Method Wall Mount Method Optional...

Page 28: ...he Handset and Optional Headset To connect the handset and optional headset For T48G T46G Skype for Business phones The hookswitch tab has a lip which allows the handset to stay on hook when the Skype...

Page 29: ...t Note Wireless headset adapter EHS36 or Bluetooth USB dongle BT40 should be purchased separately For more information on how to use the EHS36 on the phone refer to Yealink EHS36 User Guide Bluetooth...

Page 30: ...tch hub Note Initialization Process Overview The initialization process of the Skype for Business phone is responsible for network connectivity and operation of the phone in your local network Once yo...

Page 31: ...tialization IP Address Subnet Mask Gateway Primary DNS Domain Name Server Secondary DNS You need to configure network parameters of the Skype for Business phone manually if any of them is not supplied...

Page 32: ...kype for Business phone begins the initializing process by cycling through the following steps 1 The power indicator LED illuminates solid red 2 The message Welcome Initializing please wait appears on...

Page 33: ...onference participants View the dial in number and conference ID Forward incoming calls to voice mail Enter message center Reject or cancel a call Received Calls Placed Calls Missed Calls Forwarded Ca...

Page 34: ...Skype for Business phones can be configured automatically through configuration files stored on a central provisioning server manually via phone user interface or web user interface or by a combinati...

Page 35: ...via web user interface Skype for Business phones support both HTTP and HTTPS protocols for accessing the web user interface For more information refer to Web Server Type on page 95 Configuration Files...

Page 36: ...g startup Then Skype for Business phones download configuration files from the provisioning server resolve and update the configurations written in configuration files This entire process is called au...

Page 37: ...omize the filename as required The following table lists the special characters supported by Yealink Skype for Business phones Server HTTP HTTPS TFTP FTP Windows Support _ including space Not Support...

Page 38: ...rovisioning server For more information on how to deploy Skype for Business phones using configuration files refer to Deploying Phones from the Provisioning Server on page 24 Note Deploying Phones fro...

Page 39: ...mplates b Edit the parameters in the file as desired 3 Copy configuration files to the home directory of the provisioning server 4 Reboot Skype for Business phones to trigger the auto provisioning pro...

Page 40: ...using DHCP Skype for Business phones connected to the network become operational without having to be manually assigned IP addresses and additional network parameters Procedure DHCP can be configured...

Page 41: ...assword admin Network WAN Port IPv4 To configure DHCP via web user interface 1 Click on Network Basic 2 In the IPv4 Config block mark the DHCP radio box 3 Click Confirm to accept the change A dialog b...

Page 42: ...honeIPAddress servlet p network q load Phone User Interface Configure the static DNS feature Configure static DNS address Details of Configuration Parameters Parameters Permitted Values Default networ...

Page 43: ...assword admin Network WAN Port IPv4 DHCP Static DNS Enabled Primary DNS network secondary_dns IPv4 Address Blank Description Configures the secondary IPv4 DNS server Example network secondary_dns 202...

Page 44: ...the Primary DNS and Secondary DNS fields respectively 4 Press the Save soft key to accept the change The Skype for Business phone reboots automatically to make settings effective after a period of tim...

Page 45: ...e when resolving hostnames via DNS Broadcast Address 28 Specify the broadcast address in use on the client s subnet Network Time Protocol Servers 42 Specify a list of NTP servers available to the clie...

Page 46: ...ly detect the option 66 for obtaining the provisioning server address DHCP option 66 is used to identify the TFTP server DHCP option 43 is a vendor specific option which is used to transfer the vendor...

Page 47: ...0 Off 1 On If it is set to 1 On the Skype for Business phone will obtain the provisioning server address by detecting DHCP options Web User Interface Settings Auto Provision DHCP Active Phone User Int...

Page 48: ...be configured using the configuration files or locally Configuration File y0000000000xx cfg Configure DHCP active Parameters auto_provision dhcp_option enable Local Web User Interface Configure the cu...

Page 49: ...red using the configuration files or locally Configuration File y0000000000xx cfg Configure DHCP option 60 Parameters auto_provision dhcp_option option60_va lue Local Web User Interface Configure DHCP...

Page 50: ...ace Settings Auto Provision DHCP Option Value Phone User Interface None To configure DHCP option 60 on the Skype for Business phone via web user interface 1 Click on Settings Auto Provision 2 Enter th...

Page 51: ...dure DHCP option 12 hostname can be configured using the configuration files or locally Configuration File y0000000000xx cfg Configure the DHCP option 12 hostname Parameters network dhcp_host_name Loc...

Page 52: ...User Interface Features General Information DHCP Hostname Phone User Interface None To configure DHCP option 12 hostname on the Skype for Business phone via web user interface 1 Click on Features Gen...

Page 53: ...Local Web User Interface Configure DHCP option 120 Navigate to http phoneIPAddress servlet p feat ures general q load Details of Configuration Parameters Parameters Permitted Values Default sip option...

Page 54: ...cannot obtain network parameters from the DHCP server you need to configure them manually The following parameters should be configured for Skype for Business phones to establish network connectivity...

Page 55: ...onfiguration Parameters Parameters Permitted Values Default network internet_port type 0 1 or 2 0 Description Configures the Internet WAN port type for IPv4 0 DHCP 1 PPPoE not applicable to T42G T41P...

Page 56: ...network internet_port type is set to 2 Static IP Address If you change this parameter the Skype for Business phone will reboot to make the change take effect Web User Interface Network Basic IPv4 Con...

Page 57: ...r Interface Network Basic IPv4 Config Static IP Address Gateway Phone User Interface Menu Advanced default password admin Network WAN Port IPv4 Static IP Gateway network primary_dns IPv4 Address Blank...

Page 58: ...take effect Web User Interface Network Basic IPv4 Config Static IP Address Secondary DNS Phone User Interface Menu Advanced default password admin Network WAN Port IPv4 Static IP Secondary DNS To con...

Page 59: ...user interface 1 Press Menu Advanced default password admin Network WAN Port IPv4 2 Press or or the Switch soft key to select the Static IP from the Type field 3 Enter the desired value in the IP Addr...

Page 60: ...the Skype for Business phone Configure the user name and password for PPPoE on the Skype for Business phone Navigate to http phoneIPAddress servlet p network q load Phone User Interface Configure PPPo...

Page 61: ...reboot to make the change take effect It is not applicable to T42G T41P T40P Skype for Business phones Web User Interface Network Basic IPv4 Config PPPoE User Name Phone User Interface Menu Advanced...

Page 62: ...er a reboot 5 Click OK to reboot the Skype for Business phone To configure PPPoE via phone user interface 1 Press Menu Advanced default password admin Network WAN Port IPv4 2 Press or or the Switch so...

Page 63: ...a over Ethernet This process entails devices first sharing transmission capabilities and then selecting the highest performance transmission mode supported by both You can configure the Internet port...

Page 64: ...e for Business phones Procedure The transmission methods of Ethernet ports can be configured using the configuration files or locally Configuration File y0000000000xx cfg Configure the transmission me...

Page 65: ...to T48G T46G T42G Skype for Business phones Note It works only if the value of the parameter network pc_port enable is set to 1 Auto Negotiate For T48G T46G T42G Skype for Business phones you can set...

Page 66: ...the PC LAN port on the Skype for Business phones via web user interface or using configuration files Procedure PC port mode can be configured using the configuration files or locally Configuration Fil...

Page 67: ...ce 1 Click on Network PC Port 2 Select Auto Negotiate from the pull down list of PC Port Active 3 Click Confirm to accept the change A dialog box pops up to prompt that settings will take effect after...

Page 68: ...alls can be placed from the call history on the Skype for Business phone Contact list is unavailable but you can search for a contact on the Skype for Business phone User is not able to change his pre...

Page 69: ...ted Firmware Name Firmware Name rom Firmware Name cab T48G 35 x x x rom 35 8 0 50 rom Yealink_ver_35 8 0 50 cab T46G 28 x x x rom 28 8 0 50 rom Yealink_ver_28 8 0 50 cab T42G T41P 29 x x x rom 29 8 0...

Page 70: ...oning server in one of two ways Check for configuration files and then download firmware during startup Automatically check for configuration files and then download firmware at a fixed interval or sp...

Page 71: ...uration files Navigate to http phoneIPAddress servlet p setti ngs autop q load Details of Configuration Parameters Parameters Permitted Values Default auto_provision power_on 0 or 1 1 Description Trig...

Page 72: ...f the parameter auto_provision repeat enable is set to 1 On Web User Interface Settings Auto Provision Interval Minutes Phone User Interface None auto_provision weekly enable 0 or 1 0 Description Trig...

Page 73: ...Web User Interface Settings Auto Provision Time Phone User Interface None auto_provision weekly dayofweek 0 1 2 3 4 5 6 or a combination of these digits 0123456 Description Configures the days of the...

Page 74: ...phone will reboot to make the change take effect Web User Interface Settings Upgrade Select and Upgrade Firmware Phone User Interface None auto_provision reset_factory enable 0 or 1 0 Description Ena...

Page 75: ...hone Firmware from Skype for Business Server You can update firmware of T48G T46G T42G T41P and T40P phones from Skype for Business Server There are two ways to update firmware from Skype for Business...

Page 76: ...cel soft key to cancel the update If the phone is in a call the prompt box will pop up after the phone releases the call c Regular Update When no User Signs in If the phone is powered on and no user s...

Page 77: ...interval in hours for the Skype for Business phone to automatically check if there is a firmware update available on Skype for Business Server If it is set to 1 the Skype for Business phone will check...

Page 78: ...m to accept the change Manual Update You can initiate an update immediately just power off the Skype for Business phone and power on it again The phone will boot up check for updates and apply the upd...

Page 79: ...ng Started 65 The LCD screen prompts Update Now 3 Press the OK soft key to confirm the update If there is no update available on Skype for Business Server the LCD screen prompts The firmware is the la...

Page 80: ...Yealink Skype for Business HD IP Phones Administrator Guide 66...

Page 81: ...Sign out Power Indicator LED Contrast Backlight Bluetooth Updating Status Automatically Web Server Type Time and Date Language Key As Send Dial Plan Hotline Directory Call Log Dial Search Delay Live...

Page 82: ...Skype for Business Server This sign in method is only applicable to Onprem account Web Sign in This method uses the user s Online account and pairing code to sign into Skype for Business Server This...

Page 83: ...d Navigate to http phoneIPAddress servlet p account register lync q load acc 0 Phone User Interface Configure user sign in method Details of Configuration Parameters Parameters Permitted Values Defaul...

Page 84: ...216 yealinkuc com Web User Interface Account Register Register Name Phone User Interface Sign in User Sign in UserName account sign_in password String within 99 characters Blank Description Configures...

Page 85: ...thod via phone user interface 1 Press the Sign in soft key 2 Press or or the Switch soft key to select User Sign in 3 Enter your Skype for Business user s sign in address e g 2216 yealinkuc com in the...

Page 86: ...Parameter account sign_in pin_password Local Web User Interface Configure PIN Authentication method Navigate to http phoneIPAddress servlet p acc ount register lync q load acc 0 Configure the certific...

Page 87: ...String within 99 characters Blank Description Configures the PIN for the PIN Authentication method Web User Interface Account Register Pin Phone User Interface Sign in PIN Authentication PIN To sign i...

Page 88: ...re the certificate address of Skype for Business Server via web user interface 1 Click on Features General Information 2 Enter the certificate address of Skype for Business Server in the SFB Cert Serv...

Page 89: ...nfiguration files or locally Configuration File y0000000000xx cfg Configure the Server URL for device pairing Parameter features device_pairing url Configure web sign in method Parameter features devi...

Page 90: ...l URL within 512characters https bootstrap pinauth se rvices skypeforbusiness com Configures the Server URL for device pairing so that you can sign into the phone using web sign in method Example feat...

Page 91: ...or Business Server using web sign in method 3 Click Confirm to accept the change To sign into Skype for Business Server using Web Sign in method via phone user interface 1 Press the Sign in soft key 2...

Page 92: ...airing code and URL 4 Enter the URL e g https aka ms sphone in the address bar of the web browser on your PC and then press Enter 5 Enter your Email address e g zhangdx studunipaacid onmicrosoft com i...

Page 93: ...he email address is valid 7 Enter your Online account and password 8 Optional Check the Keep me signed in checkbox so that you don t need to enter a password next time 9 Click Sign in 10 Enter the pai...

Page 94: ...cally If the Skype for Business Server is configured to forcibly lock the phone You need to configure an unlock PIN at the initial sign in Remember Password You can enable the remember password featur...

Page 95: ...dress servlet p featu res general q load Details of Configuration Parameters Parameters Permitted Values Default features remember_password enable 0 or 1 0 Description Enables or disables a Remember P...

Page 96: ...A dialog box pops up to prompt you that this configuration will take effect after a reboot 4 Click OK to reboot the phone For User Sign in method a Remember Password option appears If you press or th...

Page 97: ...er the phone number or extension next time Sign out Procedure Sign out can be configured locally Local Web User Interface Sign out of Skype for Business Server Navigate to http phoneIPAddress servlet...

Page 98: ...ash Ring Power Light Flash allows the power indicator LED to flash when the Skype for Business phone receives an incoming call Voice Mail Power Light Flash Voice Mail Power Light Flash allows the powe...

Page 99: ...Default phone_setting common_power_led_enable 0 or 1 0 Description Enables or disables the power indicator LED to be turned on 0 Disabled power indicator LED is off 1 Enabled power indicator LED is s...

Page 100: ...bles the power indicator LED to flash when a call is mute 0 Disabled power indicator LED does not flash 1 Enabled power indicator LED fast flashes 300ms red Web User Interface Features LED Mute Power...

Page 101: ...ue from the pull down list of Mute Power Light Flash 6 Select the desired value from the pull down list of Hold Held Power Light Flash 7 Select the desired value from the pull down list of Talk Dial P...

Page 102: ...the contrast of the LCD screen For T48G T46G Skype for Business phones it configures the LCD s contrast of the connected EXP40 only For T40P Skype for Business phones it configures the LCD s contrast...

Page 103: ...Backlight Inactive Level is only applicable to T48G and T46G Skype for Business phones Note The following table lists available methods and configuration options to configure the backlight of phone m...

Page 104: ...applicable to T48G T46G Skype for Business phones and the connected EXP40 Web User Interface Settings Preference Backlight Active Level Phone User Interface Menu Basic Display Backlight Backlight Acti...

Page 105: ...eter 3 to 6 feet range You can activate deactivate the Bluetooth mode and then pair and connect the Bluetooth headset with your phone It is only applicable to T48G T46G Skype for Business phones You c...

Page 106: ...iguration Parameter Parameter Permitted Values Default features bluetooth_enable 0 or 1 0 Description Triggers Bluetooth mode to on or off 0 Off 1 On Note It is only applicable to T48G T46G Skype for...

Page 107: ...ser interface 1 Press Menu Basic Bluetooth 2 Press or or the Switch soft key to select On from the Bluetooth field 3 Press the Save soft key to accept the change To edit device information via phone u...

Page 108: ...ervlet p featur es general q load Details of Configuration Parameters Parameters Permitted Values Default sfb presence inactive_time Integer from 5 to 360 5 Description Configures the inactive time in...

Page 109: ...Information SFB Away Time Phone User Interface None To configure the automatic status updating time via web user interface 1 Click on Features General Information 2 Enter the desired time in the SFB I...

Page 110: ...wui https_enable network port https Local Web User Interface Configure the web access type HTTP port and HTTPS port Navigate to http phoneIPAddress servlet p network adv q load Phone User Interface C...

Page 111: ...er interface of the Skype for Business phone using the HTTPS protocol 0 Disabled 1 Enabled Note If you change this parameter the Skype for Business phone will reboot to make the change take effect Web...

Page 112: ...port number is 443 6 Click Confirm to accept the change A dialog box pops up to prompt that settings will take effect after a reboot 7 Click OK to reboot the Skype for Business phone To configure web...

Page 113: ...able configuration methods for time and date Option Configuration Methods NTP time server Configuration Files Web User Interface Phone User Interface Time Zone Configuration Files Web User Interface P...

Page 114: ...d by the DHCP server or configured manually Time Zone A time zone is a region on Earth that has a uniform standard time It is convenient for areas in close commercial or other communication to keep th...

Page 115: ...ress offered by the DHCP server preferentially 1 Low use the NTP server address configured manually preferentially Web User Interface Settings Time Date NTP by DHCP Priority Phone User Interface None...

Page 116: ...ss or the domain name of the NTP server 2 If the NTP server 1 is not configured or cannot be accessed the Skype for Business phone will request the time and date from the NTP server 2 Example local_ti...

Page 117: ...available time zone names depend on the time zone configured by the parameter local_time time_zone For more information on the available time zone names for each time zone refer to Appendix B Time Zo...

Page 118: ...via web user interface 1 Click on Settings Time Date 2 Select Disabled from the pull down list of Manual Time 3 Select the desired time zone from the pull down list of Time Zone 4 Select the desired...

Page 119: ...from the Location field 6 Press the Save soft key to accept the change Time and Date Settings You can set the time and date manually when Skype for Business phones cannot obtain the time and date fro...

Page 120: ...ings Web User Interface Settings Time Date Manual Time Phone User Interface None local_time time_format 0 or 1 1 Description Configures the time format 0 Hour 12 1 Hour 24 If it is set to 0 Hour 12 th...

Page 121: ...t year Web User Interface Settings Time Date Date Format Phone User Interface Menu Basic Date Time Time Date Format Date Format To configure the time and date manually via web user interface 1 Click o...

Page 122: ...t 2 Press or or the Switch soft key to select the desired date format from the Date Format field 3 Press or or the Switch soft key to select the desired time format 12 Hour or 24 Hour from the Time Fo...

Page 123: ...vlet p settings datetime q load Details of Configuration Parameters Parameters Permitted Values Default local_time summer_time 0 1 or 2 2 Description Configures Daylight Saving Time DST feature 0 Disa...

Page 124: ...m 1 1am 23 11pm If local_time dst_time_type is set to 1 DST By Week use the mapping Month 1 January 2 February 12 December Day of Week Last in Month 1 the first week in a month 5 the last week in a mo...

Page 125: ...time Integer from 300 to 300 Blank Description Configures the offset time in minutes of DST Note It works only if the value of the parameter local_time summer_time is set to 1 Enabled Web User Interfa...

Page 126: ...f Week and End Hour of Day from the pull down lists 7 Enter the desired offset time in the Offset minutes field 8 Click Confirm to accept the change Customizing an AutoDST Template File The time zone...

Page 127: ...city it is the best to keep their daylight saving time the same Time Zone name iType optional 0 1 0 DST By Date 1 DST By Week DST time type This item is needed if you want to configure DST szStart op...

Page 128: ...n ASCII editor 2 Add or modify time zone and DST settings as you want in the AutoDST file Example 1 To modify the DST settings for the existing time zone 5 Pakistan Islamabad and add DST settings for...

Page 129: ...server 192 168 1 100 and downloads the AutoDST file AutoDST xml After update you will find a new time zone Paradise and updated DST of Pakistan Islamabad and India Calcutta via web user interface Set...

Page 130: ...d in the available language list available for use on the phone user interface and web user interface by loading language packs to the Skype for Business phone Language packs can only be loaded using...

Page 131: ...Turkish lang Korean 010 GUI Korean lang Russian 011 GUI Russian lang When adding a new language pack for the phone user interface the language pack must be formatted as X GUI name lang X starts from 0...

Page 132: ...tion files If you want to add a new custom language e g Guilan to your Skype for Business phone e g T46G prepare the language file named as 012 GUI Guilan lang for downloading After update you will fi...

Page 133: ...language template file If you want to download multiple language packs to the Skype for Business phone simultaneously you can configure as following gui_lang url http 192 168 10 25 000 GUI English lan...

Page 134: ...sh js Korean 11 Korean js Russian 12 Russian js When adding a new language pack for the web user interface the language pack must be formatted as Y name js Y starts from 13 name is replaced with the l...

Page 135: ...ness phones prepare the language file named as 13 Wuilan js for downloading After update you will find a new language selection Wuilan on the web user interface Settings Preference Language Procedure...

Page 136: ...192 168 10 25 1 English js wui_lang url http 192 168 10 25 11 Russian js Web User Interface None Phone User Interface None wui_lang delete http localhost all or http localhost Y name js Blank Descript...

Page 137: ...phone user interface Details of Configuration Parameters Parameters Permitted Values Default lang gui Refer to the following content English Description Configures the language used on the phone user...

Page 138: ...the language of your browser is not supported by the Skype for Business phone the web user interface will use English by default Web User Interface Settings Preference Language Phone User Interface No...

Page 139: ...an be configured using the configuration files or locally Configuration File y0000000000xx cfg Configure a send key Parameter features key_as_send Configure a send tone Parameter features send_key_ton...

Page 140: ...eatures General Information Key As Send Phone User Interface Menu Features Key as send features key_tone 0 or 1 1 Description Enables or disables the Skype for Business phone to play a key tone when a...

Page 141: ...0 or 1 0 Description Enables or disables the Skype for Business phone not to send any pound key when pressing double 0 Disabled Send one pound key by pressing double 1 Enabled Do not send any pound k...

Page 142: ...rface 1 Click on Features Audio 2 Select the desired value from the pull down list of Key Tone 3 Select the desired value from the pull down list of Send Sound 4 Click Confirm to accept the change To...

Page 143: ...lities and programming languages to search and manipulate text based on patterns Regular expression can be used to define Skype for Business phone dial plan Dial plan is a string of characters that go...

Page 144: ...by the user When entered numbers match the predefined dial now rule the Skype for Business phone will automatically dial out the numbers without pressing the send key Skype for Business phones suppor...

Page 145: ...now rule the Skype for Business phone will automatically dial out the numbers without pressing the send key Example dialplan dialnow rule 1 123 Web User Interface Settings Dial Plan Dial now Rule Phon...

Page 146: ...rmation 2 Enter the desired time within 0 14 in seconds in the Time Out for Dial Now Rule field 3 Click Confirm to accept the change Customizing Dial now Template File The dial now template helps with...

Page 147: ...to account 1 At most 100 rules can be added to the Skype for Business phone The expression syntax in the dial now rule template is the same as that introduced in the section Dial Plan on page 129 To...

Page 148: ...During the auto provisioning process the Skype for Business phone connects to the provisioning server 192 168 10 25 and downloads the dial now rule file dialnow xml Web User Interface None Phone User...

Page 149: ...the time in seconds the Skype for Business phone waits before automatically dialing out the hotline number Details of Configuration Parameters Parameter Permitted Values Default features hotline_numb...

Page 150: ...aling out the predefined hotline number when you lift the handset press the Speakerphone off hook key or press the line key Web User Interface Features General Information Hotline Delay 0 10s Phone Us...

Page 151: ...usiness directory on your phone displays all Skype for Business contacts on your Skype for Business client You can view Skype for Business contacts information on the Skype for Business phone but you...

Page 152: ...rface 1 Press the Directory soft key 2 Select the desired group e g Favorites Delegates Bosses or Other Contacts of Skype for Business directory and then press the Enter soft key Skype for Business Fa...

Page 153: ...To view Skype for Business favorites in the Skype for Business directory 1 Press Directory Favorites In addition Skype for Business favorites of T48G T46G T42G T41P Skype for Business phones are also...

Page 154: ...friend s line busy or idle The line key LED indicator illuminates solid red when the friend s line is busy Procedure Line key LED indicator can be configured using the configuration files or locally C...

Page 155: ...ndicator via web user interface 1 Click on Features LED 2 Select the desired value from the pull down list of Line Key Led Light On 3 Click Confirm to accept the change Line key LED indicator on your...

Page 156: ...ones support both xml and csv format contact files but only support xml format download for local contact file Customizing a Local Contact File You can add contacts one by one on the Skype for Busines...

Page 157: ...t so no matter 1 or 0 is selected the contact will all be added to account 1 ring Format of the value System ring tone Auto Resource Silent wav Resource Splash wav Resource RingN wav integer N ranges...

Page 158: ...il 456 yealink com title manager priority 0 group_id_name All Contacts 4 Save the change and place this file to the provisioning server 5 Specify the access URL of the custom local contact template in...

Page 159: ...cal contact file xml Example local_contact data url http 192 168 10 25 contact xml Web User Interface Directory Local Directory Import Local Contact File Phone User Interface None To add a contact to...

Page 160: ...pull down list of Ring Tone 5 Click Add to add the contact To import an XML contact list file via web user interface 1 Click on Directory Local Directory 2 Click Browse to locate a contact list file t...

Page 161: ...k the Show Title checkbox It will prevent importing the title of the contact information which is located in the first line of the CSV file 4 Click Import CSV to import the contact list 5 Optional Mar...

Page 162: ...ne from the Ring field 5 Press the Save soft key to accept the change Note Local Favorites You can add local contacts as favorites on the Skype for Business phone You can also reorder your favorites b...

Page 163: ...Add soft key 3 Enter the contact name address work number mobile number home number title and email in the corresponding fields 4 Press or or the Switch soft key to select the desired ring tone from t...

Page 164: ...nes For example Alex John Martin and Mike are your local favorites 2224 cgc 2228 80045 and William are your Skype for Business favorites For T48G Local favorite is indicated by an icon The following f...

Page 165: ...ing the configuration files or locally Configuration File y0000000000xx cfg Configure whether to display local favorites on the idle screen Parameter sfb local_favorite enable Configure the display or...

Page 166: ..._favorite sort 1 or 2 1 Description Configures the order of the local favorites on the idle screen 1 Preferential 2 General If it is set to 1 Preferential the local favorites will be displayed before...

Page 167: ...nd save contact information from call log lists to the contact directory Skype for Business phones maintain a local call log Call log consists of four lists Missed Calls Placed Calls Received Calls an...

Page 168: ...the forwarded calls in the call log lists Web User Interface Features General Information Save Call Log Phone User Interface Menu Features History Setting History Record To save call log feature via w...

Page 169: ...ur local system 1 Open the folder where you save the call logs 2 Double click the call logs file that is in xml format The following figure shows a portion of a call logs file Missed Call Log Missed c...

Page 170: ...bles or disables the Skype for Business phone to indicate and record missed calls for the account 0 Disabled 1 Enabled If it is set to 0 Disabled the Skype for Business phone does not display indicato...

Page 171: ...ation File MAC cfg Configure the History record contacts avatar Parameter features call_history_contacts_avator en able Local Web User Interface Configure the History record contacts avatar Navigate t...

Page 172: ...l Information History Record Contacts Avatar Phone User Interface Menu Features History Setting Contacts Avatar To configure contacts avatar feature via web user interface 1 Click on Features General...

Page 173: ...h_delay_time Local Web User Interface Configure dial search delay feature Navigate to http phoneIPAddress servlet p features general q load Details of the Configuration Parameter Parameter Permitted V...

Page 174: ...er after a specified period of time Procedure Live dialpad can be configured using the configuration files or locally Configuration File y0000000000xx cfg Configure live dialpad Parameters phone_setti...

Page 175: ...r Interface None phone_setting inter_digit_time Integer from 1 to 14 8 Description Configures the delay time in seconds for the Skype for Business phone to automatically dial out the entered digits wi...

Page 176: ...page 269 Procedure Call waiting and call waiting tone can be configured using the configuration files or locally Configuration File y0000000000xx cfg Configure call waiting and call waiting tone Param...

Page 177: ...pe for Business phone receives an incoming call during a call 0 Disabled 1 Enabled If it is set to 1 Enabled the Skype for Business phone will perform an audible indicator when receiving a new incomin...

Page 178: ...ay Tone field 4 Press the Save soft key to accept the change Pre Dial Tone Pre dial tone allows Skype for Business phones to play key tone in following situations Enter phone numbers without picking u...

Page 179: ...handset For T48G Skype for Business phones Tap Search icon to enter the pre dialing screen and then enter phone numbers without picking up the handset Web User Interface Features Audio Pre Dial Tone...

Page 180: ...s Default features redial_tone Integer within 6 digits Blank Description Configures the Skype for Business phone to continue to play the dial tone after inputting the preset numbers on the pre dialing...

Page 181: ...set to Headset or Headset Speaker the headset should be connected to the Skype for Business phone and the headset mode also should be activated in advance You can press the HEADSET key to activate th...

Page 182: ...ance Web User Interface Features Audio Ringer Device for Headset Phone User Interface None To configure ringer device for headset via web user interface 1 Click on Features Audio 2 Select the desired...

Page 183: ...iod of delay time for auto answer Navigate to http phoneIPAddress servlet p features general q load Details of Configuration Parameters Parameters Permitted Values Default account 1 auto_answer 0 or 1...

Page 184: ...one automatically answers an incoming call Web User Interface Features General Information Auto Answer Delay 1 4s Phone User Interface None To configure auto answer via web user interface 1 Click on A...

Page 185: ...Always On Line Always on line feature allow Skype for Business phones to maintain the current status until you manually change it For example the current status of the Skype for Business phone is Ava...

Page 186: ...for Business phone to maintain current status until you manually change it 0 Disabled 1 Enabled Note If your phone status is DND before dialing an emergency number then the Skype for Business phone st...

Page 187: ...e to the other party indicating that the call connection has been broken when one party releases a call Busy tone delay can define a period of time during which the busy tone is audible Procedure Busy...

Page 188: ...phone Web User Interface Features General Information Busy Tone Delay Seconds Phone User Interface None To configure busy tone delay via web user interface 1 Click on Features General Information 2 S...

Page 189: ...p phoneIPAddress servlet p features general q load Details of the Configuration Parameter Parameter Permitted Values Default features normal_refuse_code 404 480 486 or 603 603 Description Configures a...

Page 190: ...tablished a media channel is established This channel is used to provide the early media stream for the caller 180 Ring Workaround 180 ring workaround defines whether to deal with the 180 message rece...

Page 191: ...183 SIP message 0 Disabled 1 Enabled If it is set to 1 Enabled the Skype for Business phone will resume and play the local ringback tone upon a subsequent 180 message received Web User Interface Featu...

Page 192: ...es to play a warning tone at regular intervals when there is a call on hold The warning tone is played through the speakerphone Procedure Call hold can be configured using the configuration files or l...

Page 193: ...tone every 30 seconds when there is a call on hold Note It works only if the value of the parameter features play_hold_tone enable is set to 1 Enabled Web User Interface Features General Information...

Page 194: ...ription Enables or disables the Music on Hold feature when placing an active call on hold 0 Disabled 1 Enabled If it is set to 1 Enabled the Skype for Business phone will play music to the held party...

Page 195: ...nternational Forward international allows users to forward an incoming call to an international telephone number the prefix is 00 This feature is enabled by default Procedure Call forward can be confi...

Page 196: ...bled Web User Interface Features General Information Diversion History Info Phone User Interface None forward international enable 0 or 1 1 Description Enables or disables the Skype for Business phone...

Page 197: ...tures 183 2 Select the desired value from the pull down list of Diversion History Info 3 Click Confirm to accept the change To configure forward international via web user interface 1 Click on Feature...

Page 198: ...he Save soft key The prompting message Forward to Voice Mail appears on the LCD screen b If you select Forward Calls to Number or Contact and then press the Enter soft key 1 Enter the desired number i...

Page 199: ...ist call Parameters transfer multi_call_trans_enable Local Web User Interface Configure allow trans exist call Navigate to http phoneIPAddress servlet p fea tures general q load Details of Configurati...

Page 200: ...face take T42G Skype for Business phones for example 1 Click on Features General Information 2 Select the desired value from the pull down list of Allow Trans Exist Call 3 Click Confirm to accept the...

Page 201: ...Business phone filters when dialing If the dialed number contains configured characters the Skype for Business phone will automatically filter these characters when dialing Example features call_num_f...

Page 202: ...enerated when pressing the Skype for Business phone s keypad during a call Each key pressed on the Skype for Business phone generates one sinusoidal tone of two frequencies One is generated from a hig...

Page 203: ...Event End bit R bit Volume and Duration If the End bit is set to 1 the packet contains the end of the DTMF event You can configure the sending times of the end RTP Event packet Procedure Configuratio...

Page 204: ...t of DTMF Repetition 3 Click Confirm to accept the change Suppress DTMF Display Suppress DTMF display allows Skype for Business phones to suppress the display of DTMF digits during an active call DTMF...

Page 205: ...of DTMF digits during an active call 0 Disabled 1 Enabled If it is set to 1 Enabled the DTMF digits are displayed as asterisks Web User Interface Features General Information Suppress DTMF Display Ph...

Page 206: ...Delay 4 Click Confirm to accept the change Transfer via DTMF Call transfer is implemented via DTMF on some traditional servers The Skype for Business phone sends specified DTMF digits to the server fo...

Page 207: ...designated DTMF digits to the server for performing call transfer when pressing the Tran Transfer soft key or TRANSFER key during a call Web User Interface Features General Information DTMF Replace T...

Page 208: ...ing an active call If this feature is enabled you can hear the DTMF tone when pressing the Skype for Business phone s keypad during a call Procedure Configuration changes can be performed using the co...

Page 209: ...ype for Business phone s keypad during a call Web User Interface Features General Information Play Local DTMF Tone Phone User Interface None To configure play local DTMF tone via web user interface 1...

Page 210: ...igure allow mute feature Navigate to http phoneIPAddress servlet p fea tures general q load Details of Configuration Parameters Parameters Permitted Values Default features allow_mute 0 or 1 1 Descrip...

Page 211: ...rs can access voice mail box without entering PIN It is especially useful for users who often access mailbox from the Skype for Business phone in a secure office Procedure Voice mail without PIN can b...

Page 212: ...e extracts the caller s information for the police department to immediately identify the caller s location For more information refer to https technet microsoft com en us library dn951423 aspx The ph...

Page 213: ...cation of the user set in phone and the phone number are sent out as a part of INVITE message Sample INVITE sip 119 bor ee com user phone SIP 2 0 location info civicAddress xmlns urn ietf params xml n...

Page 214: ...0000000000xx cfg Configure E911 location tip Parameters sfb E911_location_tip Local Web User Interface Configure E911 location tip Navigate to http phoneIPAddress servlet p features general q load Det...

Page 215: ...phones to ring simultaneously when a user calls the boss When one party answers the call the other phone will stop ringing A boss can assign delegates and delegates can manage calls on behalf of the...

Page 216: ...e for Business HD IP Phones Administrator Guide 202 5 Select My Delegates from the pull down list of Simultaneously ring 6 In the Delegates dialog box click Add Each delegate must be a Skype for Busin...

Page 217: ...nabled For example when a user calls the boss extension 2227 the boss s line and his delegates 2216 and 2529 will ring simultaneously flags name clientflags value delegate_ring forward_audio_app_invit...

Page 218: ...ve 6 Click OK in the Delegates dialog box 7 Click OK in the Options dialog box For example if the boss removes the delegate whose extension is 2216 then the Skype for Business phone is able to accept...

Page 219: ...outlook 1 Open Outlook and go to your calendar 2 Click HOME New Skype Meeting 3 In the To box enter the email addresses of your invitees 4 Enter a subject location and then select the start and end t...

Page 220: ...pointment 3 Enter the appointment time 4 Click OK 5 Enter a subject location and the appointment content 6 Click Save Close A reminder will display on the phone screen 15 minutes before the appointmen...

Page 221: ...the To box enter the email addresses of your invitees 6 Enter a subject location and the meeting content 7 Click Send A reminder will display on the phone screen of organizer and invitees 15 minutes b...

Page 222: ...nutes before the event starts Using the Calendar To use the calendar feature on your phone you must sign into the phone using User Sign in or Web Sign in method So the phones can display the Microsoft...

Page 223: ...ess phone Web User Interface None Phone User Interface Menu Calendar Viewing the Calendar You can view all schedules via the calendar on your phone To view the calendar via phone user interface 1 Pres...

Page 224: ...future reminders for this schedule Press the Snooze soft key to temporarily remove the reminder from the screen until the next schedule reminder The reminder will appear every 5 minutes and also appe...

Page 225: ...Business client simultaneously In order to use BToE you need to download and install the Yealink BToE Connector application on your computer Procedure BToE can be configured using the configuration f...

Page 226: ...eatures BToE BToE features sign_in_via_btoe enable 0 or 1 1 Description Enables or disables the user to sign into the phone via PC 0 Disabled 1 Enabled Note If it is set to 1 Enabled make sure your ph...

Page 227: ...Features BToE BToE Pairing Mode To configure BToE feature via web user interface 1 Click on Settings BToE 2 Select the desired value from the pull down list of BToE 3 Select the desired generation fro...

Page 228: ...e with the same account on your client You can manage calls on your phone using the Skype for Business client EXP40 Expansion Module The Yealink EXP40 expansion module is an ideal choice for reception...

Page 229: ...e displayed on the EXP40 expansion module Navigate to http phoneIPAddress servlet p set tings expmodule q load Phone user Interface Configure the desired contact group to be displayed on the EXP40 exp...

Page 230: ...ct to the EXP40 to monitor the status of his line busy or idle The EXP key LED indicator illuminates solid red when his line is busy Procedure EXP key LED indicator can be configured using the configu...

Page 231: ...gure the EXP key LED indicators via web user interface 1 Click on Features LED 2 Select the desired value from the pull down list of Exp Led Light On 3 Click Confirm to accept the change The EXP key L...

Page 232: ...Business contact is off work The Skype for Business contact is away Stay the original LED status The Skype for Business contact is placing a call The Skype for Business contact is receiving a call The...

Page 233: ...s can send an RTP stream without involving SIP signaling by pressing a Paging soft key A multicast address IP Port should be assigned to the multicast paging key which is defined to transmit RTP strea...

Page 234: ...phoneIPAddress servlet p f eatures general q load Configure the multicast IP address and port number for a paging list key Configure the multicast paging group name for a paging list key Navigate to...

Page 235: ...st IP addresses range from 224 0 0 0 to 239 255 255 255 Web User Interface Directory Multicast IP Paging List Paging Address Phone User Interface Menu Features Paging List Option Edit Address multicas...

Page 236: ...ing multicast addresses via web user interface 1 Click on Directory Multicast IP 2 Enter the sending multicast address and port number in the Paging Address field 3 Enter the label in the Label field...

Page 237: ...For T40P Skype for Business phones the third line key will change to be a paging list key automatically When the phone is idle you can press the paging list key to access the paging list For T46G T42...

Page 238: ...ing calls when there is already a multicast paging call in progress If the value of the parameter is configured as disabled the Skype for Business phone will automatically ignore all incoming multicas...

Page 239: ...nal Configures the label to be displayed on the LCD screen when receiving the multicast paging calls Example multicast listen_address 1 label Paging1 Web User Interface Directory Multicast IP Multicas...

Page 240: ...s set to 0 Disabled all incoming multicast paging calls will be automatically ignored when a voice call is in progress If it is not set to 0 Disabled the Skype for Business phone will receive the inco...

Page 241: ...ast 4 Click Confirm to accept the change To configure paging barge and paging priority active features via web user interface 1 Click on Directory Multicast IP 2 Select the desired value from the pull...

Page 242: ...ote Control You can specify one or more trusted IP addresses on the Skype for Business phone or configure the Skype for Business phone to receive and handle the URI from any IP address You can use act...

Page 243: ...For continuous IP addresses the format likes and the stands for the values 0 255 For example 10 10 stands for the IP addresses that range from 10 10 0 0 to 10 10 255 255 If left blank the Skype for Bu...

Page 244: ...he local system Before capturing the Skype for Business phone s current screen ensure that the IP address of the PC is included in the trusted IP address for Action URI on the Skype for Business phone...

Page 245: ...one When VLAN is properly configured for the ports Internet port and PC port on the Skype for Business phone the Skype for Business phone will tag all packets from these ports with the VLAN ID The swi...

Page 246: ...at the connected switch supports and has enabled Network Policy provides voice VLAN configuration to notify the Skype for Business phone which VLAN to use and QoS related configuration for voice data...

Page 247: ...mode 10BASE T half duplex mode TIA Organizationally Specific TLVs Media Capabilities The MED device type of the Skype for Business phone and the supported LLDP MED TLV type can be encapsulated in LLD...

Page 248: ...able network lldp packet_interval Local Web User Interface Configure LLDP Navigate to http phoneIPAddress servlet p network adv q load Phone User Interface Configure LLDP feature Details of Configurat...

Page 249: ...Business phone will reboot to make the change take effect Web User Interface Network Advanced LLDP Packet Interval 1 3600s Phone User Interface Menu Advanced default password admin Network LLDP Packe...

Page 250: ...ype for Business phones the Skype for Business phones periodically advertise their own information to the directly connected CDP enabled switch The Skype for Business phones can also receive CDP packe...

Page 251: ...admin Network CDP CDP Status network cdp packet_interval Integer from 1 to 3600 60 Description Configures the interval in seconds for the Skype for Business phone to send the CDP Cisco Discovery Prot...

Page 252: ...Network CDP CDP Status 2 Press or or the Switch soft key to select the desired value from the CDP Status field 3 Enter the priority value 1 3600s in the Packet Interval field 4 Press the Save soft key...

Page 253: ...port manually Navigate to http phoneIPAddress servlet p net work adv q load Phone User Interface Configure VLAN for the Internet port and PC port manually Details of Configuration Parameters Paramete...

Page 254: ...N port 7 is the highest priority 0 is the lowest priority Note If you change this parameter the Skype for Business phone will reboot to make the change take effect Web User Interface Network Advanced...

Page 255: ...ty Integer from 0 to 7 0 Description Configures VLAN priority for the PC LAN port 7 is the highest priority 0 is the lowest priority Note If you change this parameter the Skype for Business phone will...

Page 256: ...t the change A dialog box pops up to prompt that the settings will take effect after a reboot 6 Click OK to reboot the Skype for Business phone To configure VLAN for PC port via web user interface 1 C...

Page 257: ...witch soft key to select the desired value from the VLAN Status field 3 Enter the VLAN ID 1 4094 in the VID Number field 4 Enter the priority value 0 7 in the Priority field 5 Press the Save soft key...

Page 258: ...efault network vlan dhcp_enable 0 or 1 1 Description Enables or disables DHCP VLAN discovery feature on the Skype for Business phone 0 Disabled 1 Enabled Note If you change this parameter the Skype fo...

Page 259: ...d option in the Option 1 255 field The default option is 132 4 Click Confirm to accept the change A dialog box pops up to prompt that settings will take effect after a reboot 5 Click OK to reboot the...

Page 260: ...ach router on the network can provide QoS simply based on the DiffServ class The DSCP value ranges from 0 to 63 with each DSCP specifying a particular per hop behavior PHB applicable to a packet A PHB...

Page 261: ...locally Configuration File y0000000000xx cfg Configure the DSCPs for voice packets and SIP packets Parameters network qos rtptos network qos signaltos Local Web User Interface Configure the DSCPs for...

Page 262: ...ode Point for SIP packets The default DSCP value for SIP packets is 26 Assured Forwarding Note If you change this parameter the Skype for Business phone will reboot to make the change take effect Web...

Page 263: ...erences in packet delay The phone calculates QoE metrics and then sends them to a server for monitoring and diagnostics purposes The phone will send QoE metrics every 30 seconds during a call or once...

Page 264: ...2 RegisteredInside VQSessionReport MediaLine Description xmlns InboundStream xmlns v2 OutboundStream xmlns v3 Label MediaLine Description Connectivity Security Transport NetworkConnectivityInfo LocalA...

Page 265: ...cription ReflexiveLocalIPAddr ess IPAddr Port MediaLine InboundStream Network ID Payload QualityEstimates InboundStream Network Jitter PacketLoss Delay Utilization Network Jitter InterArrival InterArr...

Page 266: ...rSizeMax v4 JitterBufferSizeMin v4 NetworkJitterAvg v4 NetworkJitterMax v4 NetworkJitterMin Audio Signal SignalLevel NoiseLevel v2 InitialSignalLevelRMS v2 RxAvgAGCGain v3 RecvSignalLevelCh1 v3 RecvNo...

Page 267: ...ListenMOSAlg Log into the QoE Monitoring Server to view intuitive QoE information IPv6 Support Because Internet Protocol version 4 IPv4 uses a 32 bit address it cannot meet the increased demands for u...

Page 268: ...s no manual configuration of the Skype for Business phone minimal if any configuration of routers and no additional servers To use IPv6 SLAAC the Skype for Business phone must be connected to a networ...

Page 269: ...figured using the configuration files or locally Configuration File MAC cfg Configure the IPv6 address assignment method Parameters network ip_address_mode network ipv6_internet_port type network ipv6...

Page 270: ...t password admin Network WAN Port IP Mode network ipv6_internet_port type 0 or 1 0 Description Configures the Internet WAN port type for IPv6 0 DHCP 1 Static IP Address Note It works only if the value...

Page 271: ...It works only if the value of the parameter network ip_address_mode is set to 1 IPv6 or 2 IPv4 IPv6 and network ipv6_internet_port type is set to 1 Static IP Address If you change this parameter the...

Page 272: ...Config Static IP Address Gateway Phone User Interface Menu Advanced default password admin Network WAN Port IPv6 Static IP Gateway network ipv6_primary_dns IPv6 address Blank Description Configures th...

Page 273: ...rt IPv6 Static IP Secondary DNS Or Menu Advanced default password admin Network WAN Port IPv6 DHCP Static DNS Enabled Secondary DNS network ipv6_icmp_v6 enable 0 or 1 1 Description Enables or disables...

Page 274: ...block mark the DHCP or the Static IP Address radio box If you mark the Static IP Address radio box configure the IPv6 address and other configuration parameters in the corresponding fields Optional I...

Page 275: ...the settings will take effect after a reboot 4 Click OK to reboot the Skype for Business phone To configure IPv6 address assignment method via phone user interface 1 Press Menu Advanced default passwo...

Page 276: ...default password admin Network WAN Port IPv6 DHCP 2 Press or or the Switch soft key to select Enabled from the Static DNS field 3 Enter the desired values in the Primary DNS and Second DNS fields res...

Page 277: ...n system ring tone or a custom ring tone for the phone or account To set the custom ring tones you need to upload the custom ring tones to the phone in advance The ring tone format must meet the follo...

Page 278: ...gtone ring_type Local Web User Interface Upload the custom ring tones Navigate to http phoneIPAddress servle t p settings preference q loa d Configure a ring tone for the Skype for Business phone Navi...

Page 279: ...etting ring_type Customring wav Web User Interface Settings Preference Ring Type Phone User Interface Menu Basic Sound Ring Tones account 1 ringtone ring_type Refer to the following content Common Des...

Page 280: ...e Settings Preference Upload Ringtone Phone User Interface None ringtone delete http localhost all Blank Description Deletes all custom ring tone files Example ringtone delete http localhost all Web U...

Page 281: ...Basic 2 Select the desired ring tone from the pull down list of Ring Type 3 Click Confirm to accept the change To select a ring tone for the phone via phone user interface 1 Press Menu Basic Sound Ri...

Page 282: ...ace Configure a ring tone for the private line Navigate to http phoneIPAddress servlet p settin gs preference q load Details of the Configuration Parameter Parameter Permitted Values Default phone_set...

Page 283: ...g tone for the private line via web user interface 1 Click on Settings Preference 2 Select the desired ring tone from the pull down list of Private line ring 3 Click Confirm to accept the change To se...

Page 284: ...ce Hungary Lithuania India Italy Japan Mexico New Zealand Netherlands Norway Portugal Spain Switzerland Sweden Russia United States Configured tones can be heard on Skype for Business phones for the f...

Page 285: ...g the configuration files or locally Configuration File y0000000000xx cfg Configure the tones for the Skype for Business phone Parameters voice tone country voice tone dial voice tone ring voice tone...

Page 286: ...element Where element Freq1 Freq2 Freq3 Freq4 Duration Freq the frequency of the tone ranges from 200 to 4000Hz If it is set to 0Hz it means the tone is not played For T40P A tone is comprised of at...

Page 287: ...lee is busy The value format is Freq Duration For more information on the value format refer to the parameter voice tone dial Note It works only if the value of the parameter voice tone country is set...

Page 288: ...tion For more information on the value format refer to the parameter voice tone dial Note It works only if the value of the parameter voice tone country is set to Custom Web User Interface Settings To...

Page 289: ...terface None voice tone autoanswer String Blank Description Customizes the warning tone for auto answer The value format is Freq Duration For more information on the value format refer to the paramete...

Page 290: ...on File y0000000000xx cfg Configure whether to play a warning tone when the Skype for Business phone receives a new voice mail Parameters features voice_mail_tone_enable Local Web User Interface Confi...

Page 291: ...prior allows users to use headset preferentially if a headset is physically connected to the Skype for Business phone This feature is especially useful for permanent or full time headset users Procedu...

Page 292: ...to activate the headset mode in advance 0 Disabled 1 Enabled If it is set to 1 Enabled the headset mode will not be deactivated until the user presses the HEADSET key again If it is set to 0 Disabled...

Page 293: ...espectively Once the Skype for Business phone connects to a call the user with the headset connected to the headset jack has full duplex capabilities while the user with the headset connected to the h...

Page 294: ...dsets on one phone When the Skype for Business phone joins in a call the users with the headset connected to the headset jack have a full duplex conversation while the users with the headset connected...

Page 295: ...gure the sending volume of the handset Parameter voice handset_send Configure the sending volume of the headset Parameter voice headset_send Details of the Configuration Parameter Parameter Permitted...

Page 296: ...erface None Phone User Interface None Audio Codecs CODEC is an abbreviation of COmpress DECompress capable of coding or decoding a digital data stream or signal by implementing an algorithm The object...

Page 297: ...C iLBC RFC 3952 15 2 Kbps 13 33 Kbps 8 Ksps 20ms 30ms Packetization Time Ptime Packetization Time is a measurement of the duration in milliseconds of the audio data in each RTP packet sent to the dest...

Page 298: ...Web User Interface 0 104 G726 32 Configuration Files Web User Interface 0 102 G726 40 Configuration Files Web User Interface 0 105 iLBC Configuration Files Web User Interface 0 106 Procedure Configur...

Page 299: ...P When Y 1 the default value is 1 When Y 2 the default value is 1 When Y 3 the default value is 0 When Y 4 the default value is 0 When Y 5 the default value is 1 When Y 6 the default value is 1 When Y...

Page 300: ...0 iLBC G723_53 G723_63 For T48G T46G T42G T41P When Y 1 the default value is PCMU When Y 2 the default value is PCMA When Y 3 the default value is G723_53 When Y 4 the default value is G723_63 When Y...

Page 301: ...n Y 1 the default value is 2 When Y 2 the default value is 3 When Y 3 the default value is 0 When Y 4 the default value is 0 When Y 5 the default value is 4 When Y 6 the default value is 1 When Y 7 th...

Page 302: ...is 8 When Y 3 the default value is 4 When Y 4 the default value is 4 When Y 5 the default value is 18 When Y 6 the default value is 9 When Y 7 the default value is 106 When Y 8 the default value is 10...

Page 303: ...Select the desired account from the pull down list of Account 3 Select the desired codec from the Disable Codecs column and then click The selected codec appears in the Enable Codecs column 4 Repeat t...

Page 304: ...may be used to reduce avoid echo when the user uses the handset Note Procedure AEC can be configured using the configuration files or locally Configuration File y0000000000xx cfg Configure AEC Parame...

Page 305: ...s used to keep audio output at nearly a constant level by adjusting the gain of signals in certain circumstances This increases the effective user phone radius and helps with the intelligibility of ta...

Page 306: ...oneIPAddress s ervlet p settings voice q load Details of the Configuration Parameter Parameter Permitted Values Default voice vad 0 or 1 0 Description Enables or disables VAD Voice Activity Detection...

Page 307: ...perceived QoS while simultaneously keeping transmission costs and bandwidth usage as low as possible Note For example A is talking with B A VAD 1 CNG 1 B VAD 0 CNG 1 If A mutes the call since VAD 1 A...

Page 308: ...even intervals Jitter is a term indicating variations in packet arrival time which can occur because of network congestion timing drift or route changes The jitter buffer located at the receiving end...

Page 309: ...delay time for jitter buffer Navigate to http phoneIPAddress s ervlet p settings voice q load Details of Configuration Parameters Parameters Permitted Values Default voice jib adaptive 0 or 1 1 Descr...

Page 310: ...None voice jib normal Integer from 0 to 400 120 Description Configures the normal delay time in milliseconds of jitter buffer Note It works only if the value of the parameter voice jib adaptive is set...

Page 311: ...Configuring Audio Features 297 5 Enter the fixed delay time for fixed jitter buffer in the Normal field The valid value ranges from 0 to 300 6 Click Confirm to accept the change...

Page 312: ...Yealink Skype for Business HD IP Phones Administrator Guide 298...

Page 313: ...Business features directly If users purchase Skype for Business phones which aren t running Skype for Business firmware while the user wants to upgrade firmware to a Skype for Business firmware then a...

Page 314: ...hone is 00156543EC97 When performing auto provisioning the Skype for Business phone will request to download the License_00156543ec97 dat file from the provisioning server address http 192 168 1 20 We...

Page 315: ...phone Parameter security user_password Local Web User Interface Change the user password of the Skype for Business phone Navigate to http phoneIPAddress servlet p security q load Details of the Config...

Page 316: ...vileges The administrator password can only be changed by an administrator The default administrator password is admin For security reasons the administrator should change the default administrator pa...

Page 317: ...user interface only Web User Interface Security Password Phone User Interface Menu Advanced Set Password To change the administrator password via web user interface 1 Click on Security Password 2 Sel...

Page 318: ...og_offtime Local Web User Interface Configure auto logout time Navigate to http phoneIPAddress servlet p features general q load Details of the Configuration Parameter Parameter Permitted Values Defau...

Page 319: ...phone lock feature to lock the Skype for Business phone to prevent it from unauthorized use And the Skype for Business phone will prompt the user to configure an n digit unlock PIN at the initial sign...

Page 320: ...all When the parameter DisableHandsetOnLockedMachine is set to False on the Skype for Business Server the locked phone can place other outgoing call By default the locked phone can only place an emerg...

Page 321: ...f it is set to 0 Enabled the Skype for Business phone will prompt the user to configure an n digit unlock PIN at the initial sign in Web User Interface Settings Phone Lock Phone User Interface Menu Ba...

Page 322: ...s Menu Basic Phone Lock Change PIN 2 Enter the current unlock PIN in the Current PIN field 3 Enter the new unlock PIN in the New PIN field 4 Enter the new unlock PIN again in the Confirm PIN field 5 P...

Page 323: ...ables the Skype for Business phone to lock the account to prevent the account being signed in or signed out randomly 0 Disabled 1 Enabled If it is set to 1 Enabled the Skype for Business phone needs a...

Page 324: ...thentication of key exchange symmetric encryption for confidentiality and message authentication codes for integrity Symmetric encryption For symmetric encryption the encryption key and the correspond...

Page 325: ...essage proposing SSL options Step2 Server responds with Server Hello message selecting the SSL options sends its public key information in Server Key Exchange message and concludes its part of the neg...

Page 326: ...rver certificate will be overridden by the new one The format of the server certificate files must be pem and cer and the maximum file size is 5MB A unique server certificate It is unique to a Skype f...

Page 327: ...ficates url Delete all uploaded trusted certificates Parameter trusted_certificates delete Upload the server certificates Parameter server_certificates url Delete all uploaded server certificates Para...

Page 328: ...certificates list Only when the authentication succeeds the Skype for Business phone will trust the server Note If you change this parameter the Skype for Business phone will reboot to make the change...

Page 329: ...device certificates for the Skype for Business phone to send for TLS authentication 0 Default Certificates 1 Custom Certificates Note If you change this parameter the Skype for Business phone will re...

Page 330: ...within 511 characters Blank Description Configures the access URL of the certificate the Skype for Business phone sends for authentication Example server_certificates url http 192 168 1 20 ca pem Not...

Page 331: ...aults 0 Disabled 1 Enabled Web User Interface None Phone User Interface None To configure the trusted certificates via web user interface 1 Click on Security Trusted Certificates 2 Select the desired...

Page 332: ...3 Click Upload to upload the certificate To configure the server certificates via web user interface 1 Click on Security Server Certificates 2 Select the desired value from the pull down list of Devi...

Page 333: ...y000000000028_Security enc for y000000000028 cfg file This tool generates another new file named as Aeskey txt to store the plaintext 16 character symmetric keys for each configuration file For a Mic...

Page 334: ...ion files you can select the first file and then press and hold the Ctrl key and select the next files 3 Optional Click Browse to locate the target directory from your local system in the Target Direc...

Page 335: ...and an Aeskey txt file storing plaintext AES key s Procedure AES keys can be configured using the configuration files Configuration File y0000000000xx cfg Configure the decryption method Parameter aut...

Page 336: ...key3 respectively using the phone built in key e g key1 The Skype for Business phone then decrypts the encrypted configuration files using corresponding key e g key2 key3 If it is set to 0 Disabled t...

Page 337: ...xample auto_provision aes_key_16 mac 0123456789abmins Web User Interface Settings Auto Provision MAC Oriented AES Key Phone User Interface Menu Advanced Set AES Key MAC Oriented To configure AES keys...

Page 338: ...sed authentication the Skype for Business phone provides credentials such as user name and password for the authenticator and then the authenticator forwards the credentials to the authentication serv...

Page 339: ...make the change take effect Web User Interface Network Advanced 802 1x 802 1x Mode Phone User Interface Menu Advanced default password admin Network 802 1x 802 1x Mode network 802_1x identity String w...

Page 340: ...etwork 802_1x root_cert_url URL within 511 characters Blank Description Configures the access URL of the CA certificate Example network 802_1x root_cert_url http 192 168 1 10 ca pem Note It works only...

Page 341: ...1 Enter the user name for authentication in the Identity field 2 Enter the password for authentication in the MD5 Password field b If you select EAP TLS 1 Enter the user name for authentication in the...

Page 342: ...tificates c If you select EAP PEAP MSCHAPv2 1 Enter the user name for authentication in the Identity field 2 Enter the password for authentication in the MD5 Password field 3 In the CA Certificates fi...

Page 343: ...u select EAP TTLS EAP MSCHAPv2 1 Enter the user name for authentication in the Identity field 2 Enter the password for authentication in the MD5 Password field 3 In the CA Certificates field click Bro...

Page 344: ...certificate e If you select EAP PEAP GTC 1 Enter the user name for authentication in the Identity field 2 Enter the password for authentication in the MD5 Password field 3 In the CA Certificates field...

Page 345: ...r the password for authentication in the MD5 Password field 3 In the CA Certificates field click Browse to select the desired CA certificate pem crt cer or der from your local system 4 Click Upload to...

Page 346: ...nced default password admin Network 802 1x 2 Press or or the Switch soft key to select the desired value from the 802 1x Mode field a If you select EAP MD5 1 Enter the user name for authentication in...

Page 347: ...d f If you select EAP TTLS EAP GTC 1 Enter the user name for authentication in the Identity field 2 Enter the password for authentication in the MD5 Password field g If you select EAP FAST 1 Enter the...

Page 348: ...Yealink Skype for Business HD IP Phones Administrator Guide 334...

Page 349: ...d resolving the working status of the Skype for Business phone Memory Information Skype for Business Status Viewing Log Files Capturing Packets Enabling Watch Dog Feature Getting Information from Stat...

Page 350: ...hat can help you know the phone and account status Status Display Name Description Phone Status License Status Indicates whether the Skype for Business feature license is imported to your phone Values...

Page 351: ...the LIS URL for obtaining address information EWS Url Indicates the URL of the Exchange server STS URI Indicates the URI of the Security token service Focus Factory URI Indicates the URI of the Focus...

Page 352: ...ature is enabled Call Park Indicates whether the call park feature is enabled Call transfer Indicates whether the call transfer feature is enabled Delegation Indicates whether the Delegation assign a...

Page 353: ...voice mails downloaded from the server To view Skype for Business status via web user interface 1 Click on Status SFB Status Viewing Log Files If your Skype for Business phone encounters some problem...

Page 354: ...erity level of the subscription log Call Log Level Specify the severity level of the call log Ice Log Level Specify the severity level of the ICE log Btoe Log Level Specify the severity level of the B...

Page 355: ...rameters Permitted Values Default syslog log_level Integer from 0 to 6 3 Description Configures the detail level of global syslog information to be exported 0 system is unusable 1 action must be taken...

Page 356: ...logs Navigate to http phoneIPAddress servlet m m od_data p settings config q load To reset severity level of all logs via web user interface 1 Click on Settings Configuration The severity level of the...

Page 357: ...iguration File y0000000000xx cfg Configure the syslog mode Parameters syslog mode Local Web User Interface Configure the syslog mode Navigate to http phoneIPAddress servlet m m od_data p settings conf...

Page 358: ...ce 1 Click on Settings Configuration 2 Mark the Local radio box in the Export System Log field A dialog box pops up to prompt Do you want to restart your machine The configuration will take effect aft...

Page 359: ...figuration File y0000000000xx cfg Configure the syslog mode Parameters syslog mode Configure the IP address or domain name of the syslog server where to export the log files Parameters syslog server L...

Page 360: ...dress or domain name Blank Description Configures the IP address or domain name of the syslog server when exporting log to the syslog server Example syslog server 192 168 1 100 Note It works only if t...

Page 361: ...for Business phone The system log will be exported successfully to the desired syslog server 192 168 1 100 after a reboot To view the log file on your syslog server You can view the system log file i...

Page 362: ...ort a log file to the Skype for Business Server via phone user interface 1 Press Menu Basic Log Upload A dialog box pops up to prompt Log Upload Success The log file can be found on the Skype for Busi...

Page 363: ...he PC port of the Skype for Business phone to a PC Before capturing the signal traffic make sure the data packets can be received from the WAN Internet port to the PC LAN port Procedure Span to PC Por...

Page 364: ...parameter the Skype for Business phone will reboot to make the change take effect Web User Interface Network Advanced Span to PC Span to PC Port Phone User Interface None To enable span to pc port vi...

Page 365: ...n be configured using the configuration files or locally Configuration File y0000000000xx cfg Configure watch dog feature Parameter watch_dog enable Local Web User Interface Configure watch dog featur...

Page 366: ...ce mail is received the power indicator LED slowly flashes red If a Skype for Business favorite is during a call the line key LED indicator is solid red Analyzing Configuration File Wrong configuratio...

Page 367: ...es Note The file format of custom configuration file must be bin Web User Interface Settings Configuration Export or Import Configuration Phone User Interface None To export configuration files via we...

Page 368: ...Why doesn t the Skype for Business phone get an IP address Do one of the following Ensure that the Ethernet cable is plugged into the Internet port on the Skype for Business phone and the Ethernet ca...

Page 369: ...isioning server can be tftp 2001 250 1801 1 For more information on provisioning refer to Yealink_Skype_for_Business_HD_IP_Phones_Auto_Provisioning_Guide Audio Issues How to increase or decrease the v...

Page 370: ...instead of media when placing a long distance number without plus 0 Ensure that the 180 ring workaround feature is disabled For more information refer to 180 Ring Workaround on page 176 Upgrading Iss...

Page 371: ...n Note The larger it is the newer the firmware generation is 3 0 A fixed number 4 50 Firmware version Note With the same firmware generation the larger it is the newer the firmware version is Why does...

Page 372: ...to admin All custom settings will be overwritten after resetting You can reset the Skype for Business phone to default factory configurations The default factory configurations are the settings that r...

Page 373: ...croll to Reboot and then press the Enter soft key 3 Press Reboot soft key The LCD screen prompts Reboot the phone 4 Press the OK soft key to reboot the phone The phone begins rebooting Any reboot of t...

Page 374: ...eam 1024 6553 5 SIP Server IP address of SIP server Determined by destination device UDP TCP SIP protocol port it is used for signaling interaction with SIP server 1024 6553 5 File server IP address o...

Page 375: ...device Skype for Business phones IP address of Skype for Business phones 1 65535 TCP HTTP port default value 80 1 65535 TCP HTTP port default value 443 SIP Server IP address of SIP Server 1024 65534...

Page 376: ...siness contacts on your Skype for Business client While a local directory is placed on the phone flash When you sign into different Skype for Business phones using the same account the phone will disp...

Page 377: ...to restore the administrator password Factory reset can restore the original password All custom settings will be overwritten after reset Other Issues How do I find the basic information of the Skype...

Page 378: ...n placing a call on hold Capturing packets after you disable the RFC 2543 Hold feature SDP media connection address c 0 0 0 0 per RFC 3264 is used in the INVITE message when placing a call on hold For...

Page 379: ...rnet or a private network EAP MD5 Extensible Authentication Protocol Message Digest Algorithm 5 only provides authentication of the EAP peer to the EAP server but not mutual authentication EAP TLS Ext...

Page 380: ...requirements which communicate as if they were attached to the same broadcast domain regardless of their physical location VoIP Voice over Internet Protocol a family of technologies used for the deli...

Page 381: ...rdam Spain Madrid 2 Estonia Tallinn Finland Helsinki Gaza Strip Gaza Greece Athens Israel Tel Aviv Jordan Amman Latvia Riga Lebanon Beirut Moldova Kishinev Romania Bucharest Russia Kaliningrad Syria D...

Page 382: ...Trust Global CA2 GeoTrust Primary CA GeoTrust Primary CA G2 ECC GeoTrust Universal CA GeoTrust Universal CA2 Thawte Personal Freemail CA Thawte Premium Server CA Thawte Primary Root CA G1 EV Thawte Pr...

Page 383: ...Encrypt Authority X1 and Let s Encrypt Authority X2 are signed by the root certificate ISRG Root X1 Baltimore CyberTrust Root AddTrust External CA Root Starfield Root Certificate Authority G2 Note Ap...

Page 384: ...st URI RFC 3261 SIP Session Initiation Protocol replacement for RFC 2543 RFC 3262 Reliability of Provisional Responses in the Session Initiation Protocol SIP RFC 3263 Session Initiation Protocol SIP L...

Page 385: ...P RFC 3711 The Secure Real time Transport Protocol SRTP RFC 3725 Best Current Practices for Third Party Call Control 3pcc in the Session Initiation Protocol SIP RFC 3842 A Message Summary and Message...

Page 386: ...5806 Diversion Indication in SIP RFC 5954 Essential Correction for IPv6 ABNF and URI Comparison in RFC 3261 RFC 6026 Correct Transaction Handling for 2xx Responses to SIP INVITE Requests RFC 6141 Re...

Page 387: ...html and enter the RFC number SIP Request The following SIP request messages are supported Method Supported Notes REGISTER Yes INVITE Yes Yealink Skype for Business phones support mid call changes su...

Page 388: ...horization Yes Call ID Yes Call Info Yes Contact Yes Content Length Yes Content Type Yes CSeq Yes Diversion Yes History Info Yes Event Yes Expires Yes From Yes Max Forwards Yes Min SE Yes P Asserted I...

Page 389: ...Yes User Agent Yes Via Yes SIP Responses The following SIP responses are supported Note 1xx Response Information Responses 1xx Response Supported Notes 100 Trying Yes 180 Ringing Yes 181 Call Is Bein...

Page 390: ...ved Temporarily Yes 4xx Response Request Failure Responses 4xx Response Supported Notes 400 Bad Request Yes 401 Unauthorized Yes 402 Payment Required Yes 403 Forbidden Yes 404 Not Found Yes 405 Method...

Page 391: ...487 Request Terminated Yes 488 Not Acceptable Here Yes 491 Request Pending No 493 Undecipherable No 5xx Response Server Failure Responses 5xx Response Supported Notes 500 Internal Server Error Yes 50...

Page 392: ...r the caller or the callee CANCEL Cancels any pending searches but does not terminate a call that has already been accepted OPTIONS Queries the capabilities of servers REGISTER Registers the address l...

Page 393: ...lished F8 200 OK F7 200 OK F6 180 Ringing F4 100 Trying F11 BYE F12 BYE F13 200 OK F14 200 OK Step Action Description F1 INVITE User A to Proxy Server User A sends a SIP INVITE message to a proxy serv...

Page 394: ...to User A The proxy server forwards the SIP 100 Trying to User A to indicate that the INVITE request has been received by User B F5 180 Ringing User B to Proxy Server User B sends a SIP 180 Ringing re...

Page 395: ...A sends a SIP 200 OK response to the proxy server The 200 OK response indicates that User A has received the BYE request The call session is now terminated F14 200 OK Proxy Server to User B The proxy...

Page 396: ...serted in the Request URI field User A is identified as the call session initiator in the From field A unique numeric identifier is assigned to the call and is inserted in the Call ID field The transa...

Page 397: ...The proxy server forwards the 486 Busy Here response to notify User A that User B is busy F7 ACK User A to Proxy Server User A sends a SIP ACK to the proxy server The SIP ACK message indicates that U...

Page 398: ...ion In the INVITE request The IP address of User B is inserted in the Request URI field User A is identified as the call session initiator in the From field A unique numeric identifier is assigned to...

Page 399: ...to disconnect the call F6 CANCEL Proxy Server to User B The proxy server forwards the SIP CANCEL request to notify User B that User A wants to disconnect the call F7 200 OK User B to Proxy Server Use...

Page 400: ...places User B on hold User A Proxy Server User B F1 INVITE B F2 INVITE B F7 ACK F8 ACK F3 180 Ringing F6 200 OK F5 200 OK F4 180 Ringing F12 200 OK F9 INVITE B sendonly F10 INVITE B sendonly F11 200 O...

Page 401: ...s the SIP URI in the To field to User B The proxy server sends the INVITE message to User B F3 180 Ringing User B to Proxy Server User B sends a SIP 180 Ringing response to the proxy server The 180 Ri...

Page 402: ...OK response to User A The 200 OK response notifies User B is successfully placed on hold F13 ACK User A to Proxy Server User A sends an ACK message to the proxy server The ACK confirms that User A ha...

Page 403: ...A F12 180 Ringing F13 INVITE B sendonly F15 200 OK F316 200 OK F17 ACK F18 ACK F19 200 OK F21 ACK F22 ACK F14 INVITE B sendonly 2 way RTP channel established No RTP Packets being sent 2 way RTP chann...

Page 404: ...P 180 Ringing response to the proxy server The 180 Ringing response indicates that the user is being alerted F4 180 Ringing Proxy Server to User A The proxy server forwards the 180 Ringing response to...

Page 405: ...specified F10 INVITE Proxy Server to User A The proxy server maps the SIP URI in the To field to User A The proxy server sends the INVITE message to User A F11 180 Ringing User A to Proxy Server User...

Page 406: ...een made F20 200 OK Proxy Server User C The proxy server forwards the 200 OK message to User C F21 ACK User C to Proxy Server User C sends a SIP ACK to the proxy server The ACK confirms that User C ha...

Page 407: ...er maps the SIP URI in the To field to User B The proxy server sends the INVITE message to User B F3 180 Ringing User B to Proxy server User B sends a SIP 180 Ringing response to the proxy server The...

Page 408: ...202 Accepted response indicates that User A accepts the transfer F13 BYE User B to Proxy Server User B terminates the call session by sending a SIP BYE request to the proxy server The BYE request indi...

Page 409: ...200 OK response The call session is now active F24 ACK Proxy Server to User C The proxy server forwards the ACK message to User C The ACK confirms that User A has received the 200 OK response The cal...

Page 410: ...nel established F9 INVITE B sendonly F12 200 OK F13 ACK F15 INVITE C F17 180 Ringing F19 200 OK F21 ACK F23 REFER F24 202 Accepted User C F2 INVITE B F3 180 Ringing F5 200 OK F8 ACK F10 INVITE B sendo...

Page 411: ...r maps the SIP URI in the To field to User B The proxy server sends the INVITE message to User B F3 180 Ringing User B to Proxy Server User B sends a SIP 180 Ringing response to the proxy server The 1...

Page 412: ...OK response to User A The 200 OK response notifies User B is successfully placed on hold F13 ACK User A to Proxy Server User A sends an ACK message to the proxy server The ACK confirms that User A ha...

Page 413: ...message to User C The ACK confirms that the proxy server has received the 200 OK response The call session is now active F23 REFER User A to Proxy Server User A sends a REFER message to the proxy serv...

Page 414: ...Call Conference The following figure illustrates successful 3 way calling between Yealink Skype for Business phones in which User A mixes two RTP channels and therefore establishes a conference betwe...

Page 415: ...er A and User B is hold F16 INVITE C F18 180 Ringing F17 180 Ringing F19 200 OK F20 200 OK F21 ACK F22 ACK Both calls are active come into three party conference User A Proxy Server User B User C Init...

Page 416: ...server forwards the 180 Ringing response to User A User A hears the ring back tone indicating that User B is being alerted F5 200 OK User B to Proxy Server User B sends a SIP 200 OK response to the pr...

Page 417: ...rver has received the 200 OK response F15 INVITE User A to Proxy Server User A sends a SIP INVITE request to the proxy server In the INVITE request a unique Call ID is generated and the Contact URI fi...

Page 418: ...been made F21 ACK User A to Proxy Server User A sends a SIP ACK to the proxy server The ACK confirms that User A has received the 200 OK response The call session is now active F22 ACK Proxy Server to...

Page 419: ...y Tone Delay 173 C Calendar 205 Call Forward 180 Call Hold 178 Call Number Filter 186 Call Waiting 162 Capturing Packets 348 CDP 236 Comfort Noise Generation 293 Configuration Files 21 Configuration M...

Page 420: ...rmation 335 P Phone Lock 305 Phone Models 3 Phone Ring Tones 263 Phone User Interface 21 Physical Features of Skype for Business Phones 4 Power Indicator LED 80 PPPoE 45 Pre Dial Tone 164 Private Line...

Page 421: ...ubleshooting Solutions 354 U Update Checking Time 62 Updating Status Automatically 93 Upgrading Firmware 54 User Password 301 V Verifying Startup 18 Viewing Log Files 335 VLAN 231 Voice Activity Detec...

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