Troubleshooting
851
4.
Click
Stop
in the
Export All Diagnostic Files
field to stop the capture.
The system log level will be reset to 3.
5.
Click
Export
to open file download window, and then save the diagnostic file to your local
system.
A diagnostic file named
allconfig.tgz
is successfully exported to your local system.
Note
To view the diagnostic file on your local system
:
1.
Extract the combined diagnostic files to your local system.
2.
Open the folder you extracted to and identify the files you will view.
You can select to export the Pcap trace, log files (boot.log and sys.log) and BIN configuration
files respectively.
For more information, refer to
and
Ping and Traceroute
You can use ping and traceroute diagnostics for troubleshooting network connectivity problems
via phone user interface.
If the issue cannot be reproduced, just directly click
Export
to export all diagnostic files.
Summary of Contents for SIP-T19 E2 T4 Series
Page 1: ...63 ...
Page 532: ...Administrator s Guide for SIP T2 Series T19 P E2 T4 Series T5 Series IP Phones 510 ...
Page 734: ...Administrator s Guide for SIP T2 Series T19 P E2 T4 Series T5 Series IP Phones 712 ...
Page 814: ...Administrator s Guide for SIP T2 Series T19 P E2 T4 Series T5 Series IP Phones 792 ...
Page 850: ...Administrator s Guide for SIP T2 Series T19 P E2 T4 Series T5 Series IP Phones 828 ...
Page 887: ...Troubleshooting 865 The phone begins rebooting Any reboot of the phone may take a few minutes ...
