User guide
24
Transferring calls
During a call, you can transfer the call to another contact. You can use one of three ways:
•
Direct Transfer:
Transfer a call directly to the third party without consulting
•
Consultative Transfer:
Transfer a call with prior consulting
Performing a direct transfer
You can transfer a call to another contact immediately without consulting with her/him first.
Procedure
1.
Select Options > (Call) Transfer, or press the TRAN key during a call
2.
Enter the number you want to transfer the call to or select Directory > Directory/History to choose a contact
3.
Press TRAN or Transfer to complete the transfer
Performing a consultative transfer
You can transfer a call to another contact immediately when receiving ringback or after consulting with her/ him first.
Procedure
1.
Select Options > (Call) Transfer, or press the TRAN key during a call
2.
Enter the number you want to transfer to and dial out
3.
Do one of the following:
•
When you hear the ringback tone, press the TRAN key or Transfer to finish a semi-Consultative Transfer
•
After the contact answers the call, press the TRAN key or Transfer to finish an Consultative Transfer
(consultative transfer)
Conference calls
The phone supports creating a conference with other two external parties and multi-way network conference.
During the conference, follow these tips:
•
Mute your microphone when you are not speaking, especially in noisy environments
•
Avoid tapping or rustling papers near the microphone
•
Speak in your normal voice without shouting
N-way Conference
If your system administrator has set a network conference feature on your phone, you can initiate a conference with two or more contacts.
Setting Up a Network Conference
You can set up a network conference with two or more contacts.
Summary of Contents for One Talk W78B
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