Call Features
23
Forwarding All Incoming Calls on All Lines
You can forward all incoming calls on the phone.
Before You Begin
Check with your system administrator if the forward on code or off code is required. If required, get it from your system
administrator.
Procedure
1.
Navigate to
Menu
>
Features
>
Call Forward
.
2.
Select the desired forwarding type and select
Enabled
from the corresponding field.
3.
Enter the contact number you want to forward incoming calls to in the
Forward to
field.
4.
If you select the
No Answer Forward
option, select the desired ring time to wait before forwarding from the
After
Ring Time
field.
5.
(Optional.) Enter the always/busy/no answer forward on code or off code respectively in the
On Code
or
Off Code
field.
6.
Select
Save
.
The call forward icon appears in the status bar.
Deactivating Call Forward
You can deactivate call forward when you no longer want to forward your calls.
Procedure
1.
Navigate to
Menu
>
Features
>
Call Forward
.
2.
Select the desired forwarding type and select
Disabled
from the corresponding field.
3.
Select
Save
.
Forwarding an Incoming Call Manually
You can manually forward the call to another contact while your phone rings.
Procedure
1.
When the phone is ringing, select
Forward
.
2.
Enter the number you want to forward the incoming call to.
3.
Select
Send
or
.
The phone prompts a call forward message.
Diverting Calls to a Contact
You can divert all incoming calls from a particular contact to another contact. Auto divert has precedence over call forward.
Procedure
1.
Select
Directory
or navigate to
Menu
>
Directory
>
Local Directory
.
2.
Select the desired contact group or
All Contacts
.
3.
Highlight the desired contact, and select
Option
>
Detail
.
4.
Edit the contact information.
5.
Enter a contact’s number you want to divert the call to in the
Auto Divert
field.
6.
Select
Save
.
