26
27
TROUBLESHOOTING
WARNING:
Before performing any repair work, always ensure that the mains power
cable has been unplugged.
WARNING:
Always wear heavy duty gloves when adjusting or cleaning, especially
when handling sharp objects.
Symptom
Cause
Solution
Motor does
not run when
“ON” ( I ), fully
connected
and trigger
depressed.
ON/OFF switch is in the “OFF”
(O) position.
Turn switch to the “ON” (I) position.
Power cord is not plugged in.
Plug in power cord.
Electrical outlet does not
supply adequate power.
Try a different outlet.
Tripped pressure washer
thermal protector.
Allow to cool and restart unit.
Unit does not
reach high
pressure.
Water supply is restricted.
Check garden hose for kinks, leaks and
blockage.
Not enough water supply.
Open water source fully.
Water inlet filter is clogged.
Remove filter and rinse in warm water.
Nozzle is in low pressure
Adjust the nozzle to high pressure position.
Pump is sucking air.
Check that hoses and fittings are airtight.
Turn OFF machine and purge pump by
squeezing trigger gun until a steady flow of
water emerges through the nozzle.
Not enough inlet water supply.
Turn water on fully. Check garden hose for
kinks, leaks or blockage.
Output
pressure varies
ON/OFF switch
is in the “OFF”
(O) position.
Pump is sucking air.
Check that hoses and fittings are airtight.
Turn OFF machine and purge pump by
squeezing trigger gun until a steady flow of
water emerges through the nozzle
Water inlet filter is clogged.
Remove filter and rinse with warm water.
Discharge nozzle is obstructed.
Blow out or remove debris with a fine
needle.
Calcified gun, hose or power
nozzle.
Run distilled vinegar through detergent
tank.
TROUBLESHOOTING
Symptom
Cause
Solution
Detergent is
not working.
Detergent container is empty.
Add more detergent.
Detergent bottle or suction
tube not properly connected.
Check connections.
Detergent is too thick.
Dilute detergent.
Filter on detergent suction tube
is clogged.
Run warm water through filter to remove
build-up.
Damaged or clogged detergent
suction tube.
Remove obstruction or replace detergent
suction tube.
Nozzle is in high-pressure
position.
Use low pressure (black) tip.
Discharge nozzle is obstructed.
Blow out or remove debris with a fine
needle.
Loose fittings.
Tighten fittings.
Garden hose
connection
leaks.
Missing / worn rubber washer. Insert new washer.
Spray nozzle not properly
attached.
Ensure quick-connect wand is attached
securely.
Ensure spray tip is clicked in securely.
Spray wand,
extension, or
nozzle leaks.
Broken O-ring or plastic insert. Call the customer service centre.
Pump is sucking air.
Check that hoses and fittings are airtight.
Turn off machine and purge pump by
squeezing trigger gun until a steady flow of
water emerges through the nozzle.
Pump is noisy.
Water filter is clogged.
Remove water filter and rinse in warm
water.
Loose fittings.
Check that all fittings are tight.
Motor buzzes
but fails to run.
System has residual pressure.
Turn unit OFF, squeeze trigger on spray
wand to release pressure and then turn unit
ON.
Voltage loss due to extension
cord.
Unplug any extension cords attached and
plug the unit directly into the outlet.
Pressure washer not used for
long periods.
Call the customer service centre.
Motor buzzes
but fails to run.
(continued)
Residual friction among
components. Unit might hum.
Disconnect water supply and power ON for
2 to 3 seconds, repeat or until the motor
starts.
Water supply is OFF.
Turn ON water supply.
No water.
Kink in the garden hose.
Remove kink in garden hose.
