TROUBLESHOOTING
12
En
Bluetooth
Problem
Cause
Solution
Cannot make this unit
paired with the connecting
device.
The connecting device does not support
A2DP.
Perform pairing operations with a device
which supports A2DP.
The passkey of the connecting device that
you want to pair with this unit is a passkey
other than “0000”.
Use a connecting device with a passkey
“0000”.
This unit and the connecting device are
too far apart.
Move the connecting device closer to this
unit.
There is a device (microwave oven,
wireless LAN, etc.) that outputs signals in
the 2.4 GHz frequency band nearby.
Move this unit away from the device that is
emitting radio-frequency signals.
The unit is in standby mode.
Turn the unit on and perform paring (
Another
Bluetooth
device is connected.
Terminate current
Bluetooth
connection, and
perform pairing with the new device.
Cannot establish a
Bluetooth
connection.
This unit is not registered on the connecting
device’s
Bluetooth
connection list.
Perform pairing operations again (
The unit is in Eco Standby mode.
Turn the unit on, then establish a
Bluetooth
connection (
Another
Bluetooth
device is connected.
Terminate current
Bluetooth
connection, then
establish a
Bluetooth
connection with that
device again.
The
Bluetooth
function of the device is
turned off.
Turn on the
Bluetooth
function of the device.
The pairing information has been deleted. Perform pairing again (
This unit can be paired with four devices. If
pairing with the fifth device is performed, the
pairing information with the earliest
connection date will be deleted.
Delete any pairing history of TSX-B15 on the
iPhone/iPad/iPod touch, then pair with the
TSX-B15 again (
No sound is produced or
the sound is interrupted
during playback.
The
Bluetooth
connection of this unit with
the connecting device is disconnected.
Perform
Bluetooth
connection operations
again (
This unit and the connecting device are
too far apart.
Move the connecting device closer to this
unit.
There is a device (microwave oven,
wireless LAN, etc.) that outputs signals in
the 2.4 GHz frequency band nearby.
Move this unit away from the device that is
emitting radio-frequency signals.
The connecting device’s
Bluetooth
function is off.
Turn on the
Bluetooth
function of the
connecting device.
The connecting device is not set to send
Bluetooth
audio signals to this unit.
Check that the
Bluetooth
function of the
connecting device is set properly.
The pairing setting of the connecting
device is not set to this unit.
Set the pairing setting of the connecting
device to this unit.
The connecting device’s volume is set to
the minimum.
Increase the volume level.
The connecting device is connected to
more than two
Bluetooth
speakers and this
unit (TSX-B15) is not selected as a
playback device.
Select this unit as a playback device for the
connecting device.
USB port charging
Problem
Cause
Solution
Cannot charge the
connected portable USB
device.
An incompatible USB device is connected
to the unit. Or the USB device is not
connected to this unit properly.
Press
to enter standby mode, and reconnect
the USB device to the unit. If it does not
resolve the problem, the USB device is not
chargeable with the unit.
