TROUBLESHOOTING
124
En
Refer to the table below when this unit does not function properly. If the problem you are experiencing is not listed below
or if the instruction below does not help, turn off this unit, disconnect the power cable, and contact the nearest authorized
Yamaha dealer or service center.
■
General
Troubleshooting
Problem
Cause
Remedy
See
page
This unit fails to turn
on or enters the
standby mode soon
after the power is
turned on.
The power cable is not connected or the
plug is not completely inserted.
Connect the power cable firmly.
—
The speaker impedance setting is
incorrect.
Set the speaker impedance to match your speakers.
The protection circuitry has been
activated.
Make sure that all speaker wire connections on this
unit and on all speakers are secure and that the wire
for each connection does not touch anything other
than its respective connection.
This unit has been exposed to a strong
external electric shock (such as lightning
or strong static electricity).
Set this unit to the standby mode, disconnect the
power cable, plug it back in after 30 seconds and then
use it normally.
—
No sound.
Incorrect input or output cable
connections.
Connect the cables properly. If the problem persists,
the cables may be defective.
Audio input jack select is set to “HDMI”,
“COAX/OPT” or “ANALOG”.
Set the audio input jack select to “AUTO”.
Audio input jack select is set to
“ANALOG” while the input source
component outputs digital audio signals.
Set the audio input jack select to “AUTO” or
“COAX/OPT”.
No appropriate input source has been
selected.
Select an appropriate input source with the
C
INPUT
selector on the front panel (or the input selector
buttons (
1
) on the remote control).
Speaker connections are not secure.
Secure the connections.
The volume is turned down.
Turn up the volume.
—
The sound is muted.
Press
E
MUTE
or
C
/–
on the remote
control to resume audio output and then adjust the
volume.
Signals this unit cannot reproduce are
being input from a source component,
such as a CD-ROM.
Play a source whose signals can be reproduced by this
unit.
—
The HDMI components connected to this
unit do not support the HDCP copy
protection standards.
Connect HDMI components that support the HDCP
copy protection standards.
“Support Audio” is set to “Other” and
“HDMI” audio signals are not being
played back on this unit.
Set “Support Audio” to “RX-V3800” in “Option”.
No picture.
The output and input for the picture are
connected to different types of video
jacks.
Set “Conversion” to “On” or connect your source
components in the same way as you connect your
video monitor to this unit.
This unit outputs the video signals are not
supported on the video monitor connected
to the HDMI OUT jack.
Set the “INITIALIZE” to “VIDEO” to reset the video
parameters.
Set “MONITOR CHECK” to “YES”.
Pure Direct mode is active.
Turn off the Pure Direct mode.
Non-standard video signals are input.
