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APPENDIX
Troubleshooting
USB and Network
Problem
Cause
Remedy
See
page
“No Device” is
displayed even when
a USB device is
present.
This unit recognized the USB
storage device as an illegal device.
Turn this unit off then on again.
—
The music files and
directories in the
USB device cannot
be viewed.
The music files and directories are
placed in locations other than the
FAT area.
Place music files and directories in the FAT
area.
—
You are attempting to browse
directory hierarchies of over 8
levels or a directory with more
than 500 files.
Modify the data structure on your USB
device.
—
The PC server/
Internet Radio does
not function
properly.
The IP address is not set properly.
Set the DHCP server function of the router
to ON. Alternately, perform manual
configuration according to the current
operating environment.
The network cable is not
connected.
Connect it properly.
The music in the PC
server cannot be
played back.
The PC does not have Windows
Media Player installed in it.
Install Windows Media Player in the PC.
—
The music is recorded in a format
that cannot be played on this unit.
This unit cannot play music
formats other than WMA, MP3,
MPEG-4 AAC, FLAC, and WAV
(PCM format). Also note that it
cannot play certain music files
even if these are recorded in the
WMA, MP3, MPEG-4 AAC,
FLAC, or WAV format.
Play music recorded in a format that this
unit is compatible with.
—
The Internet Radio
cannot be played.
The firewall of the network device
is activated. The Internet Radio
can be played only when it passes
through the port designated by
each radio station. The port
number is variable depending on
radio station.
Check the firewall setting of the network
device.
—
Connection to the Internet is
disconnected.
Check the configuration of the network
device, and then contact the network
connection provider.
—
Display
Cause
Remedy
See
page
Connect error
There is a problem with the signal
path from your network to this
unit.
Check the connection between this unit and
the LAN port on your router or hub.
Make sure your router is properly connected
and turned on. Also, make sure your modem
is properly connected and turned on when
you are attempting to listen to Internet
Radio.
Disconnected
Your USB storage device or USB
portable audio player has been
disconnected from the USB port of
this unit.
Check the connection between this unit and
your USB storage device or USB portable
audio player.
—
The PC server previously
connected to this unit no longer
exists.
Connect this unit to the available PC server.
No Device
There is a problem with the signal
path from your USB storage
device or USB portable audio
player to this unit.
Turn off this unit and reconnect your USB
storage device or USB portable audio player
to the USB port of this unit.
Try resetting your USB storage device or
USB portable audio player.
—
Problem
Cause
Remedy
See
page
