142
Tr
ou
ble
sh
oo
tin
g
8
Setting failed with the
“Basic configuration page”
Q2
Symptom
▶
Cause
▶
Remedy
Unable to display the
“Basic configuration
page”.
The product does not recognize
the PC. (The LAN lamp does not
light up.)
Troubleshoot according to the explanation
of “The LAN lamp does not light up.” (page 140)
The network setting of the PC
is inappropriate. (Other PCs and
network printers on the LAN do
not function either.)
•
Try again to set the LAN board and LAN
card settings, and restart the PC.
•
Reacquire the IP address.
The product malfunctions.
Restore the product to the default state, and
retry the setting (page 159).
The IP address of the product
has been changed.
•
Access the IP address specified for the
product “http://(IP address of the product)/”.
•
Restart all PCs connected to the product
and the LAN. If the PCs cannot be restarted
or powered off, connect only one PC to the
product, disconnect all other LAN cables,
and then power on the product and the PC.
•
Check that the IP address of the PC
matches with the network address of
the product, and also it does not conflict
with the IP address of another device. If
anything is wrong, change the IP address
to an appropriate one.
The URL of the product is
inappropriate.
When the product is used for the first time,
or after it has been restored to the factory
default, access “http://192.168.100.1”.
LAN is not specified for the
connection path setting of the
Web browser of the PC.
In case of the Windows version of Internet
Explorer, if the dialup connection is enabled
in “Internet Options” - “Connection” tab, you
cannot access the “Basic configuration page”.
Therefore, select “Never dial a connection”.
Proxy server is used in the Web
browser of the PC.
If the proxy setting is incorrect, the “Basic
configuration page” cannot be displayed.
Check the proxy setting.