TROUBLESHOOTING
20
Bluetooth
Problem
Cause
Solution
Cannot make this unit paired with
the connecting device.
The connecting device does not support A2DP.
Perform pairing operations with a device which
supports A2DP.
The passkey of the devices, such as a
Bluetooth
adaptor, that you want to pair with this unit is
other than “0000.”
Use a connecting device with a passkey “0000.”
This unit and the connecting device are too far
apart.
Move the connecting device closer to this unit.
There is a device (microwave oven, wireless
network, etc.) that outputs signals in the 2.4 GHz
frequency band nearby.
Move this unit away from the device that is emitting
radio-frequency signals.
The unit is in standby.
Turn the unit on and perform pairing (
Another
Bluetooth
device is connected.
Terminate current
Bluetooth
connection, and perform
pairing with the new device.
The
Bluetooth
function of the unit is disabled.
Enable the
Bluetooth
function of the unit
(
Cannot establish a
Bluetooth
connection.
This unit is not registered on the connecting
device’s
Bluetooth
connection list.
Perform pairing operations again (
The unit is in Eco Standby.
Turn the unit on, then establish a
Bluetooth
connection (
Another
Bluetooth
device is connected.
Terminate current
Bluetooth
connection, then
establish a
Bluetooth
connection with that device
again.
The
Bluetooth
function of the device is turned
off.
Turn on the
Bluetooth
function of the device.
The pairing information has been deleted.
Delete any pairing history of WX-010 on the
Bluetooth
device, then pair with the WX-010 again
(
No sound is produced or the
sound is interrupted during
playback.
The
Bluetooth
connection of this unit with the
connecting device is disconnected.
Perform
Bluetooth
connection operations again
(
This unit and the connecting device are too far
apart.
Move the connecting device closer to this unit.
There is a device (microwave oven, wireless
network, etc.) that outputs signals in the 2.4 GHz
frequency band nearby.
Move this unit away from the device that is emitting
radio-frequency signals.
The connecting device’s
Bluetooth
function is
off.
Turn on the
Bluetooth
function of the connecting
device.
The connecting device is not set to send
Bluetooth
audio signals to this unit.
Check that the
Bluetooth
function of the connecting
device is set properly.
The pairing setting of the connecting device is
not set to this unit.
Set the pairing setting of the connecting device to this
unit.
The connecting device’s volume is set to the
minimum.
Increase the volume level.
The connecting device is connected to more than
two
Bluetooth
devices and this unit (WX-010) is
not selected as a playback device.
Select this unit as a playback device for the
connecting device.