137
DTX-PRO DTX-PROX Reference Manual
Troubleshooting
Symptom
Possible cause
Solution
DTX-PRO
DTX-PROX
No sound
Out of balance
No sound
The cable is not prop-
erly connected
• Ensure that the PRO series module is properly connected to
headphones or an external audio system, such as an amplifier
and/or speakers.
• Ensure that the cables you are using are in good condition.
Pad settings have not
been properly config-
ured
Turn the “
PadFunction
” setting in
MENU/Utility/Pad
“
off
.”
Trigger settings are
improper
• Check the “
Pad Type
” parameter from
MENU/Trigger/Pad Type
or
TRIGGER/SETTING/Pad Type
.
• Check the “
Velocity Curve
” parameter from
MENU/Trigger/
Curve
or
TRIGGER/SETTING/Curve
, and the “
Gain
” parameter
from
MENU/Trigger/Pad Type
or
TRIGGER/SETTING/Pad Type
.
• Ensure that the “
Minimum Level
” parameter from
MENU/Trig-
ger/Pad Type
or
TRIGGER/SETTING/Pad Type
has not been set
too high, as this can prevent sound from being output.
• Check the settings in
MENU/Trigger/Input Mode
or
TRIGGER/
SETTING/Input Mode
.
Filter and decay set-
tings have not been
properly configured
• If using filters, re-adjust your
VoiceFilter
settings as they often
prevent sound from being output.
• Check the
VoiceFilter
and
VoiceDecay
settings in
MENU/Kit
Edit/Voice
.
MIDI settings have not
been properly config-
ured
• Ensure that the “
MessageType
” parameter from
MENU/Kit Edit/
Kit Modifier/Voice
is set to “note.”
• When the “
MessageType
” parameter from
MENU/Kit Edit/Kit
Modifier/Voice
is set to “note,” the sound will not play if the
“
Voice Number
” parameter from
MENU/Kit Edit/Kit Modifier/
Voice
is set to “
no assign
.”
• Ensure that the “
VelLo
” parameter from
MENU/Kit Edit/Kit Mod-
ifier/Voice/MessageType
is not set too high. Pads will produce
sound only when struck harder than the value set here.
• Ensure that the “
TrgVel
” parameter from
MENU/Kit Edit/Kit Mod-
ifier/Voice/MessageType
is not set too low. Low trigger velocities
result in low output volumes.
• Ensure that the “
MIDI LocalCtrl
” parameter from
MENU/Utility/
General
is set to “
on
.”
The volume or level set-
tings are improper
The headphone volume
is not turned up
The metronome volume
is not turned up
Check the following:
• Volume controllers on amplifiers and/or speakers connected to
the PRO series module.
• MENU/Kit Edit/Volume
• The trigger output level of any pads with a dial allowing this to be
adjusted.
• The [MASTER VOLUME]
knob on the DTX-PRO front
panel.
• The sliders on the MIXER
screen.
• Volume for the metronome
(Click). ([CLICK VOLUME]
knob)
• Sliders ([OUTPUT] and
[PHONES]) on the DTX-
PROX top panel.
• LED rotary faders
• Volume for the metronome
(Click) ([CLICK] slider).