DU1A
60
TROUBLESHOOTING
Power
You cannot turn on the Disklavier.
• Make sure the power cord is connected to a suitable AC outlet.
• Switch on the Disklavier’s “MAINS” switch.
• Press the [STANDBY / ON] button and turn on the Control
Unit.
• If the Disklavier still cannot be turned on, disconnect it from
the AC wall outlet, and consult your Disklavier dealer.
Control Unit
The Control Unit does not appear to work correctly.
• Turn off the Control Unit, wait 5 seconds, then turn it back
on.
If the problem continues, consult your Disklavier dealer.
Remote Control
You cannot control the Disklavier using the remote
control.
• Make sure that you are pointing the remote control at the
Control Unit’s remote control sensor.
• Make sure that you are within the remote control’s specified
operating range.
• Make sure that the remote control’s batteries have been
installed correctly.
• Check the condition of the remote control’s batteries.
Playback
None of the playback functions can be used.
• Insert a Disklavier song disk into the disk drive.
Songs are played back at the wrong tempo or in the wrong
key.
• Reset the tempo or transposition functions.
Once the tempo or transposition functions have been set,
they will affect playback of all songs until another disk is
inserted, or they are reset.
Songs are not played back in the normal song order.
• Check that the “RND” and “RPT” repeat functions are off.
You selected a song using the remote control’s number
pad, but the last song on the disk is selected.
If you are having difficulty operating your Disklavier, see if any of the symptoms listed below apply to your problem and follow
the recommended remedy.
• If a song number higher than the last song number on the
disk is specified, the last song will be selected.
A search time is specified using the remote control, but
the end of the song is selected.
• If a time value higher than the total length of the song is
specified, the end of the song will be selected.
During playback, complex note trills and faint pianissimo
passages are occasionally missed.
• Increase the Disklavier’s volume level.
The Disklavier lowers the playback volume by reducing the
force applied to each hammer. So for notes that are already
quiet (pianissimo, etc.), when the playback volume is reduced
there may not be enough force applied to a hammer for it to
strike the strings.
The metronome does not sound during song playback.
• Check that the song uses a measures and beats time format.
If not, the metronome will not sound.
When you play back a song you downloaded from the
internet, the volume of the piano parts is too loud.
• Song data created for use with other electronic instruments
often include sound with high velocity (loudness). Edit the
volume of the track containing high velocity.
PianoSmart
Pianosmart fails to work (fails to synchronize).
• Check whether the CD is the same as the number of the CD
printed on the Smart PianoSoft package, etc.
• When the songs are all the same even if the CD is different,
copy Smart PianoSoft onto the memory disk, and execute
“Change to a different CD.”
• When a copied CD and Smart PianoSoft are to be played
simultaneously, their playback timing may not coincide.
Pedal
During playback, the pedals do not operate.
• Check that the pedal cancel function is not set to “PDoff.”
• The sustain pedal is not made to move. Only the internal
mechanism operates.
