The power cannot be turned on
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The protection circuitry has been activated three times
consecutively. (If you try to turn on the power in this
condition, the HDMI indicator will flash red.)
To protect the product, the power cannot be turned on. Unplug
the power cord from the AC wall outlet and contact the nearest
authorized Yamaha dealer or service center.
No operations can be performed from the
unit’s touch panel
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The touch panel control is disabled.
Enable the touch panel control. For details, see the following:
– “Enabling/disabling touch panel control (child lock
function)” (p.37)
All indicators go out although the unit is
turned on (it may seem that the unit is
turned off)
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The unit is configured so that indicators do not glow or flash
unless the unit is being operated.
Press DIMMER to select the desired brightness. For details, see
the following:
– “Changing the brightness of the indicators (DIMMER)” (p.35)
The unit does not function correctly
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The internal microcomputer is frozen, due to an external
electric shock (such as lightning or excessive static
electricity) or to a drop in the power supply voltage.
Unplug the power cord from the AC wall outlet and plug it
again.
The unit turns on by itself
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Another Bluetooth device is being operated nearby.
Terminate Bluetooth connection with the unit. For details, see
the following:
– “Connecting the unit to two Bluetooth devices simultaneously
(multipoint connection)” (p.31)
The TV’s 3D glasses do not work
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The unit is blocking the TV's 3D glasses transmitter.
Confirm the position of the TV's 3D glasses transmitter, and
position the unit so that it does not obstruct the transmitter.
HDMI video is not displayed on TV screen
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The HDMI cable is not securely connected.
Connect the HDMI cable properly. For details, see the following:
– “Connecting a TV that supports Audio Return Channel
(ARC)” (p.21)
– “Connecting a TV that does not support Audio Return Channel
(ARC)” (p.22)
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When the unit is turned off, video and/or
audio from a playback device are not
output to the TV
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The HDMI control function is disabled.
Enable the HDMI control function. For details, see the following:
– “Configuring the HDMI control function” (p.35)
The unit cannot be operated using the
remote control
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The unit is out of the operating range.
Use the remote control within the operating range. For details,
see the following:
– “Operating range of the remote control” (p.15)
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The batteries are weak.
Replace with new batteries. For details, see the following:
– “Replacing the battery in the remote control” (p.15)
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The remote control sensor of the unit is exposed to direct
sunlight or strong lighting.
Adjust the lighting angle, or reposition the unit.
The TV cannot be operated using the TV’s
remote control
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The unit is blocking the TV’s remote control sensor.
Position the unit so that it does not obstruct the TV’s remote
control sensor.
The unit cannot be operated using the
TV’s remote control
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The HDMI control function is incorrect.
Confirm the settings are properly configured as follows.
– The HDMI control function of the unit is enabled.
– The HDMI control function is enabled on the TV.
– Set audio output to any option other than TV.
If the unit cannot be operated with the TV's remote control, even
after the settings have been applied correctly:
– Turn off the unit and the TV, and then turn them back on
again.
– Disconnect the power cord of the unit and external devices
connected to the unit via HDMI cable. Plug them in again after
about 30 seconds.
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The TV and BD/DVD player are not from the same
manufacturer.
We suggest using devices such as a TV and BD/DVD player
from the same manufacturer.
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The TV does not support the unit’s functions.
Even if your TV supports the HDMI control function, some
functions may not be available. For details, refer to
documentation supplied with your TV.
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