Xylem Bell & Gossett Ecocirc+ 20-18, Installation, Operation And Maintenance Manual

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LED status Error Cause Remedy
E10 The protection against
dry run of motor
1. Reset the error.
For more information, see Reset the error on page 23.
2. If the problem continues, replace the pump.
7.4 The pump does not start
The LED and the user interface are switched off.
LED status Error Cause Remedy
Off None The following electric safety
devices are open:
• System fuse
• Circuit breaker of thermal
magnetic device
• Ground fault circuit
interrupter
1. Reset the electric safety
devices.
2. Replace the fuse for the pump.
3. Reset the ground fault circuit
interrupter.
The power supply is
disconnected.
1. Check that the connector is
connected correctly to the
pump.
2. Turn on the power supply.
The wiring is incorrect. Reset the electrical connections of
the connector.
The pump is defective. Replace the pump.
7.5 Loss of functionality in the pump
LED status Error Cause Remedy
Green A11 or OFF The communication of
the printed circuit
board fails.
1. Reset the error.
For more information, see
Reset the error
on page 23.
2. If the problem continues, replace the pump.
7.6 Communication via Bluetooth
® /MD
wireless technology
failure
LED status Error Cause Remedy
State Wireless
Green Off None The night mode button fails. 1. Reset the error.
For more information, see Reset the
error on page 23.
2. Press and hold the night mode
button for more than 4 seconds.
3. If the problem continues, replace the
pump.
Blinks green Alr
Blinks yellow OFF
Red E01 to
E10
Blinks red None The wireless function
module fails
7 Troubleshooting
28 20-18 Installation, Operation, and Maintenance Manual