-
15
-
OBTAINING SERVICE
If the UPS requires Service:
1. Use the TROUBLESHOOTING section to eliminate obvious causes.
2. Verify there are no circuit breakers tripped.
3. Call your dealer for assistance. If you cannot reach your dealer, o r i f t h e y c a n n o t
resolve the problem call or fax
Technical Support at the following numbers;
Voice phone_, Fax line_ or Contact
at 800-582-4524 . Please have t h e
following information available BEFORE calling the Technical Support Department:
A. Your name and address.
B. Where and when the unit was purchased.
C. All of the model information about your UPS.
D. Any information on the failure, including LEDs that may not be illuminated.
E. A description of the protected equipment, including model numbers if possible.
F. A technician will ask you for the above information and, if possible, help solve
your problem over the phone. In the event that the unit requires factory service,
the technician will issue you a Return Material Authorization Number (RMA #).
G. If the UPS is under warranty, the repairs will be done at no charge. If not, there
will be a charge for repair.
4. Pack the UPS in its original packaging. If the original packaging is no longer available,
ask the Technical Support Technician about obtaining a new set. It is important to
pack the UPS properly in order to avoid damage in transit. Never use S t y r o f o a m
beads for a packing material.
A. Include a letter with your name, address, daytime phone number, RMA number,
a copy of your original sales receipt, and a brief description of the problem.
5. Mark the RMA # on the outside of all packages. The factory cannot a c c e p t a n y
package without the RMA # marked on the outside.
6. Return the UPS by insured, prepaid carrier to: Call
at 800-582-4524.
XVT Series UPS Warranty
Limited Two Year Product Warranty
XVT Series UPS products are warranted free from defects in material and
workmanship for two years from date of purchase. This warranty is limited to
repairing or replacing, at
sole option. Any defective component,
circuit board or module contained within the product only when it is returned with an
Return Material Authorization (RMA) number to
.
may, at its sole discretion, offer field repairs with warranty coverage
limited to parts and labor only.
Batteries
Batteries, included in this product are warranted for one year. Batteries are deemed
defective by
sole discretion.
Limitations of Warranty
This limited warranty does not cover any losses or damage resulting from shipment
to or from the customer, or from improper installation, inappropriate environment,
abuse, modifications, adjustments, or unauthorized repair.
Exclusive Remedies
Except as set forth herein and except as to title, there are no warranties, express or
implied, or any affirmations of fact or promises by
for the products,
Xtreme Power
Xtreme Power
Xtreme Power
's
Xtreme Power
Xtreme Power
Xtreme Power
Xtreme Power
Xtreme Power's
Xtreme Power
XVT-600, XVT-800, XVT-1200 and XVT-1500 User's Manual Uninterruptible Power Supply (UPS)
(3) Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
(4) Consult the dealer or an experienced radio/TV technician for help. Any special
Accessories needed for compliance must be specified in the instruction.
CAUTION:
A shielded-type power cord is required in order to meet FCC emission
limits and to prevent interference to the nearby radio and television reception. It is
essential that only the supplied power cord be used. Use only shielded cables to
connect I/O devices to this equipment.
CAUTION:
Any changes or modifications not expressly approved by the guarantee
of this device could void the user's authority to operate the equipment.
IMPORTANT SAFETY INSTRUCTIONS
( S A V E T H E S E I N S T R U C T I O N S )
This manual contains important safety instructions. Please read and follow all
instructions carefully during installation and operation of UPS. Read this manual
thoroughly before attempting to unpack, install, or operate.
CAUTION!
To prevent the risk of fire or electric shock, install in a temperature and
humidity controlled indoor area, free of conductive contaminants. (Please see
specifications for acceptable temperature and humidity range).
To reduce the risk of electric shock, do not remove the cover. Qualified
CAUTION!
Service Personnel must perform repairs and maintenance. No user serviceable parts
inside.
CAUTION!
Hazardous live parts inside can be energized by the battery even when
the AC input power is disconnected.
CAUTION!
UPS must be connected to an AC power outlet with fuse or circuit
breaker protection. Do not plug into an AC wall outlet that is not grounded. If you
need to de-energize this equipment, turn off and unplug the UPS.
CAUTION!
To avoid electrical shock, turn off the UPS and unplug it from the AC
power source before servicing the battery or installing a computer component.
DO NOT USE FOR MEDICAL OR LIFE SUPPORT EQUIPMENT!
does not sell products for life support or medical applications. DO
NOT use these UPS' in any circumstance that would affect operation or safety of any
life support equipment or with any medical applications or patient care.
DO NOT USE WITH OR NEAR AQUARIUMS!
To reduce the risk of fire or
electric shock, do not use with or near an aquarium. Condensation from the
aquarium can cause the UPS to short out.
!
!
Xtreme Power
NOTICE
Not for use in a computer room as defined in the Standard for Protection
of Electronic Computer/Data Processing Equipment.
NOTICE
Statement indicating that the socket-outlet shall be installed near the
equipment and shall be easily accessible.
-
2
-
XVT-600, XVT-800, XVT-1200 and XVT-1500 User's Manual Uninterruptible Power Supply (UPS)
