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ipVG

Product Guide

February 2017

Document: 29794_00

Software Version: 4.58

Device Article Number: 4540, 4541, 4542

Summary of Contents for Heitel ipVG

Page 1: ...ipVG Product Guide February 2017 Document 29794_00 Software Version 4 58 Device Article Number 4540 4541 4542 ...

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Page 3: ...mage Xtralis is not responsible and cannot be held accountable for any liability that may arise due to improper use of the equipment and or failure to take proper precautions Only persons trained through an Xtralis accredited training course can install test and maintain the system Liability You agree to install configure and use the products strictly in accordance with the User Guide and product ...

Page 4: ... is a danger to equipment The danger could be loss of data physical damage or permanent corruption of configuration details Warning This icon is used to indicate that there is a danger of electric shock This may lead to death or permanent injury Warning This icon is used to indicate that there is a danger of inhaling dangerous substances This may lead to death or permanent injury Contact Us UK and...

Page 5: ...elay Tamper Protection 22 6 3 Ethernet Interface 23 7 Device Reset 25 8 Commissioning 27 8 1 First Steps 27 8 2 General Configuration Information 28 8 3 Initial Setup Operation 30 8 4 Shut down ipVG 33 9 Description of Site archive Features 35 9 1 Storage Concept 35 9 2 Logfile 42 10 PTZ Control 49 10 1 Presets of IP cameras 49 11 Web Server and Web API 51 11 1 Activation of the Web Server and Web...

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Page 7: ...ide The description of offline hard disk evaluation by PC is included in software guide CamControl PLAYER software The software guides are available on the installation CD in several languages and as a PDF file online documentation Connection options for cameras The ipVG can be equipped with up to a maximum of 10 IP cameras Up to 8 IntrusionTrace licenses can be installed for 8 of 10 inputs Howeve...

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Page 9: ...ated Multi Unicast server supporting multiple IP connections l Integrated Web server for video transmission and camera remote control via PC Tablet and Smartphone browser l HTconnect enables unrestricted but safe access over the Internet to Firewall protected video systems also with dynamic IP addresses in private nets Additionally HTconnect controls permanently the availability of the entire syst...

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Page 11: ...TB HDD x Power supply cable x Cross over network cable x Installation DVD including all necessary software packages software and device manuals in online format x ipVG Quick installation guide brief instructions x Please ensure that all listed components are included in the package Please contact your dealer in case of missing incorrect or damaged components Please keep the original packing if con...

Page 12: ...tc l Installation orientation vertical horizontal with a deviation of max 5 with use of the joint mounting kit for ipVG l It is essential that you maintain the required ambient conditions for outdoor installations Protect the device against atmospheric influence l Wait at least 10 seconds after switching off the device before turning it on again l Select an installation site protected against burg...

Page 13: ...tting up the ipVG l CamControl PRO software for operating alarm verification and configuration of single workstation applications Enables simultaneous viewing of up to 21 transmitters Maximum 6000 transmitters CamServer Cam4mobile CamDisc CamTel and or CamDisc HNVR l CamControl PLAYER included in ipVG delivery software for replay and evaluation of CamServer Cam4mobile CamDisc and PC archives and i...

Page 14: ... storage medium or for fast programming of other storage media Reset the device as described in chapter Device Reset if you want to reset the device to factory settings refer to Device Reset on page 25 Save settings to PC Load setting from PC In addition to backing up the configuration settings in ipVG you can also back them up to the receiver PC using the CamControl software and then re load them...

Page 15: ...unctional storage medium after start up with option Use without hard disk drive storage medium activated the option will be ignored and the storage medium will be used If this fails during operation all storage medium related errors will be read out until the next reset ...

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Page 17: ...rrors or video signal failure For reset of the error the error has to be acknowledged by opening the log file LED Record blue An illuminated Record LED indicates storage medium write access e g caused by image recording or system related access such as transmission of date and time data CAUTION The ipVG does not have a mains switch In order to prevent damage to the hard disk always use the Shutdow...

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Page 19: ...lustration above shows an example of how IP cameras can be connected to the ipVG via a switch 5 Ethernet 1GBit s Configuration and communication network 6 Audio Audio line in 7 Audio Audio line out 8 Audio Microphone in for audio recording and talk back function 9 USB 1 4 reserved for further applications 10 HDMI reserved for further applications 11 RS 232 Transparent serial multifunction data int...

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Page 21: ... grouped by functionality 6 1 Pin assignment terminal block Designation Function IN1 IN6 Camera 1 6 Al a d Enable disable Alarm Aux1 Tamper Alarm independent of Al a d R1 R4 Relay outputs C common NC normally closed NO normally open RS485 interface Tx Tx GND Rx Rx PTZ and PIR Interface Use this terminal to connect up to 10 remote control cameras or up to 10 ADPRO PIR detectors Note The RS485 Inter...

Page 22: ...or a detailed list of error messages that can trigger the error relay refer to chapter Logfile refer to Logfile command overview on page 42 Viewing the Logfile automatically causes reset of the error message the error relay is de energised Refer to the guide of the respective CamControl software for more information on logfile configuration and evaluation The ipVG video system does not have an err...

Page 23: ... Normally closed contact is operated depending on the type of circuit a camera alarm is activated Manipulations of the detector line such as interruption or short circuit cause triggering as soon as the ipVG no longer measures the predefined control resistance of 10 kOhm 40 Normally closed BS 8418 In the wiring variant Normally closed BS 8418 with two resistances a distinction is made between thre...

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Page 25: ... the fifth for HT connect o HT connect port and HT connect configuration l Keep site archive settings archive settings remain unchanged Using Hardware The reset using hardware has three options which are described below l Full device reset l Reset only the usernames and passwords l Reset the transmitter setup without clearing the archive and the archive settings Full device reset Through this opti...

Page 26: ...lly ipVG will be ready again as soon as the device reset and reinitialization processes are complete Reset without clearing the archive and the archive settings Through this option you can reset the ipVG without deleting the archive and the archive settings To reset the device follow these steps 1 Switch the ipVG off 2 Connect only control input 2 to ground as shown below refer to Pin assignment t...

Page 27: ...TZ control PTZ Control on page 49 3 Install the CamControl LITE software for operation alarm verification and configuration from the installation CD Please observe the installation information in the online guide of the same name This guide is included in the installation CD 4 Connect the ipVG to the PC with the CamControl LITE software Use either the USB or the network cable Both cables are inclu...

Page 28: ...ng modes These are a compromise between performance and functionality at the same time leaving the option to suppress certain functions under certain circumstances ipVG factory setting is Duplex mode Operating mode overview o Simplex Live image transmission or recording or archive evaluation o Duplex Live image transmission and recording or archive evaluation o Triplex Live image transmission and ...

Page 29: ...gged in the logfiles of the transmitter and of the receiver l ipVG checks all connected video signal inputs for video signal failure faulty camera faulty video line low contrast image e g by covered lens Failure is reported for active cameras if the video signal has been disturbed for about 10 seconds The check interval follows the respective recording interval In the event of a faulty video signa...

Page 30: ...he TCP IP crosslink cable l Note down the current settings for the IP address and Subnet mask l Change these settings l IP address e g 192 168 31 66 l Subnet mask 255 255 255 0 Establishing the connection to the device Start CamControl LITE Click on the Dial button In the Transmitter index dialogue window click on the Add button and then select from the next selection menu Add new transmitter In t...

Page 31: ... combination with JPEG MJPEG cameras not H 264 l To ensure proper functioning of the overall system the intrusion detection must be tested Only tests can ensure that intruders are reliably detected and that excessive false alarms are prevented Refer to the CamControl LITE Software Guide document no 26936 and the IntrusionTrace Design Guide document no 21814 In order to be able to use the intrusion...

Page 32: ...lable and you can adjust settings of a custom profile in order to prevent false alarms and optimise the intrusion detection functionality Calibration To set specific reference dimensions for the camera This must be done before setting up the detection zone The reference dimensions are used by the software to determine the actual size of moving objects or persons in the foreground and in the backgr...

Page 33: ...sult CamControl LITE Software Guide document no 26936 8 4 Shut down ipVG The ipVG does not have a mains switch In order to prevent damage to the hard disk always use the Shut down device function in the software The unit will then be automatically shut down After shutdown you may disconnect the ipVG from the mains supply ...

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Page 35: ...old is reached l Each camera track can be configured with overwrite protection on overrun or for automatic overwriting Camera tracks The ipVG storage medium is divided into 4 10 camera tracks This allows you to specify the storage space for each individual camera track Storage capacity is displayed in GB The illustration shows identical partitioning factory setting for each of the four camera trac...

Page 36: ... period less than x days This option allows the device to issue a warning error LED error relay online evaluation logfile if the specified recording duration for an individual track cannot be maintained any longer ipVG uses the previous recordings as a basis for calculation extrapolating from an assumed regular data volume Based on the quantity of data saved on the storage medium and the previousl...

Page 37: ...es actual values may deviate due to changes in actual image data volume proportion of motion and selected resolution being considered Continuous recording Continuous recording is recording for a predefined period of time with adjustable recording speed The recording period is determined by timer settings Select preconfigured CamControl LITE and CamControl PRO software Easy Mode if this recording m...

Page 38: ...ponds to an unswitched control input and Closed to a grounded contact Different recording speeds can be defined for both states Camera selective control inputs Duration of recording Duration of recording Control input open default Control input closed Interval S tart This imagesequence is recorded This imagesequence is recorded Open permanent Closed permanent Interval S tart Front view Figure 9 1 ...

Page 39: ...ng to the same principles ruling continuous recording with external detectors It is important to consider the state of the respective control input Open or Closed In addition the recording interval and the number of frames to be recorded can be defined for each detected motion To calculate recording time multiply interval by number of frames Control input closed Control input open default Start Mo...

Page 40: ...ost alarm sequences Event triggered recording has two advantages over continuous recording l Event triggered recording with defined pre and post alarm sequences allows for a more precise evaluation of images based on event selection The alarm image and events before and after the alarm can be analysed directly l Event triggered recording as a rule only records relevant data Evaluation is therefore...

Page 41: ...e is recorded Normally closed contact Normally open contact Figure 9 5 Event recording triggered by control input Event recording triggered by IntrusionTrace h This mode triggers event recording with IntrusionTrace h with adjustable sensitivity and definable detection areas Pre alarm Start Post alarm This post alarm sequence is recorded Interval Pre alarm Interval This pre alarm sequence is record...

Page 42: ...e until the device is switched on again no no D T Logfile cleared x y Logfile was deleted by feature Delete logfile in menu settings Site archive Field x displays name of registered user field y displays order of login 0 first 1 second etc no no D T Setup changed x y Device configuration was changed or menu settings was closed by OK and not by Cancel Field x displays name of registered user field ...

Page 43: ...no yes D T HDD Write Error x Storage medium write error Field x indicates model of storage medium no yes D T Hardware error x Indicates a serious hardware problem Field x classifies the error Text display is as follows l Clock Timer module l Clear Flash Faulty flash memory l Write Flash Faulty flash memory l DSP Faulty DSP module l DSP RAM Faulty DSP memory l Shared memory Faulty memory module The...

Page 44: ...mera 1 10 41 50 Alarm released by serial command camera 1 10 51 60 Camera position authentication camera 1 10 71 80 Alarm panel triggered alarm camera 1 10 81 90 Alarm triggered by picture warning threshold disk full for event recording camera 1 10 91 100 Alarm triggered by picture warning threshold disk full for continuous recording camera 1 10 101 110 Tamper alarm camera 1 10 111 120 PIR alarm c...

Page 45: ... observed in the device optional see column Optional temperature no D T Alarmcall OK x AR y The transmitter creates a logfile entry if an alarm call was successful The entry will be created immediately after the login entry It indicates that the alarm call to the device IP address in field x was successful Field y indicates the alarm reason AR Example Alarmcall OK 192 168 31 6 AR 25 no no D T Logo...

Page 46: ...l input indicated in field x has been opened yes no D T Alarm input closed The alarm input has been closed yes no D T Alarm input opened The alarm input has been opened yes no D T Alarm enable input closed The arm disarm input has been closed yes no D T Alarm enable input opened The arm disarm input has been opened yes no D T Alarm enable input sabotaged The arm disarm input has been sabotaged yes...

Page 47: ...e serial command XXXX was not successfully processed XXXX four digit command yes no Status messages for CI Adapter CIO Adapter D T External input xx cam yy closed Input for the CI Adapter CIO Adapter has been closed xx Input for the CI Adapter CIO Adapter 01 50 yy Camera number configured in the sender setup at the time the camera is triggered 01 10 yes no D T External input xx cam yy opened Input...

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Page 49: ...l Focus l Aperture control l Activate deactivate auto iris l Actuation to base position l Program and call up fixed positions l Vector scans program and call up rounds l Program and activate deactivate privacy zones l Switch camera functions l Dome programming with OSD and key simulation 10 1 Presets of IP cameras If you have set the parameters of a PTZ IP camera using the CamControl LITE or CamCo...

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Page 51: ...ontrol LITE CamControl PRO and CamControl SERVER establish the IP connections to HeiTel video systems via port 3000 port 3333 may also be used for HTconnect the applications CamControl Android CamControl iPhone CamControl MV and CamControl WM require an activated Web API The Web API uses port 80 by default Internet CamControl Windows Phone CamControl iPhone CamControl Android CamControl MV CamCont...

Page 52: ...an be changed Configure the connection timeout for the Web Server When the Web Server is activated you can configure an Automatic disconnect after time for it The default setting is 30 minutes Web API Activating the Web API option enables access to the device internal Web interface This goes beyond the functional scope of the Web Server The port configuration of the Web Server also applies to the ...

Page 53: ...en the following happens l The message below indicates that the connection was interrupted You can re establish the connection to the server with Reconnect Depending on the entries in the transmitter user management you are taken directly to the Login or Mainscreen when you click the button Establish a connection To establish a connection to the server enter the IP address e g http 62 214 6 12 or ...

Page 54: ...king the image in question l Mainscreen A live image is shown l Quadscreen Up to four live images are shown at the same time in two columns and two rows l Handheld for Smartphones and PDAs This display mode dynamically attempts to optimize the size of the camera image in line with the size of the display screen However this mechanism must be supported by the handheld browser in use In addition to ...

Page 55: ...cordingly If the selected camera has the corresponding PTZ functions you can control them by clicking the relevant buttons l Arrow buttons Clicking the arrow buttons allows you to control pan tilt functions l Magnifying glass and Magnifying glass These buttons allow you to control the camera s zoom functions l F and F These buttons allow you to control the camera s focus functions l Presets The Pr...

Page 56: ...ctivation of the Web Server and Web API on page 52 After the specified time the disconnection is indicated by this message Click Reconnect to re establish a connection to the selected transmitter 11 3 Web API The Web API describes a programming interface Application Programming Interface and is an extension of the device internal Web interface for http based integration in third party applications...

Page 57: ...artphone PDA browser additional to 5 standard connections Video transmission of live and recorded images Up to Real time in total depending on IP connection LAN Internet DSL as well as via external additional equipment GPRS HSDPA CDMA UMTS EDGE LTE Recording speed Real time with IP cameras depending on the resolution Recording media Internal 2 TB 4 TB or 6 TB HeiTel HDD Trigger to initiate transmi...

Page 58: ...rface Resistancemonitored alarm inputs 6 alarm inputs camera related 1 arm disarm D Sub connection and 1 tamper input all on screw terminals Control outputs 4 relays system error and or remote control purposes changeover contact max 30V DC 1 A 60V DC 0 3 A 125V AC 0 5 A HLI interface HLI interface for ADPRO PRO PRO E detectors General Operating system system design HeiTel XOh Linux based PC based ...

Page 59: ... 168 31 1 Port 3000 Obtain DNS server address automatically not activated DNS Server 1 1 2 3 4 DNS Server 2 1 2 3 4 Maximum transmission speed 400 KB s 3 13 MBit s corresponding to about 500 KB s or 3 9 MBit s depending on device load network load and PC configuration Wireless WAN PIN not defined User name username Password password APN 1 IP mobile o2 co UK Dial in number 99 1 Initialisation comma...

Page 60: ...vated Keywords for all cameras Keyword not defined All activated Track settings Mode Duplex Live image transmission and Recording or Archive evaluation Track division identical partitioning of maximum storage capacity for all camera tracks Video x in For all video inputs All set to continuous recording Event recording always not activated Record preview images not activated Overwrite protection no...

Page 61: ...igned Deactivate PTZ not activated Serial channel Baud rate 9600 Mode 8 N 1 8 data bits no parity 1 stop bit Function Transparent Alarm panel Connection in accordance with VdS 2465 S3 For all options including the submenus not activated Port 6666 Extras Logfile Last caller not activated Change of inputs not activated Only when armed not activated Temperature activated Video signal loss detection n...

Page 62: ...al 2 bidirectional 3 Bidirectional 2 System responses are not be processed Maximum number of receivers transmitter and receiver 2 32 Distance between first and last device 15 m 1 200 m Terminating resistors no yes Max transmission rate 115 200 Bit s 10 MBit s Transmitter permitted driver output voltage 25 V 7 12 V Driver output signal without load 15 V 6 V Driver output signal with load 15 V 2 V D...

Page 63: ...HeiTel by Xtralis ipVG Product Guide 29794_00 63 13 2 Declaration of CE Conformity ...

Page 64: ... electronic scrap and to dispose of it in an environmentally friendly manner through a policy of Extended Producer Responsibility EPR Registration number of HeiTel Digital Video GmbH WEEE Reg No DE 31492502 Disposing of used equipment from private households in the European Union The symbol on the product its operating instructions or packaging indicates that this product may not be disposed of th...

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Page 66: ...2223 Middle East 962 6 588 5622 Asia 86 21 5240 0077 Australia and New Zealand 61 3 9936 7000 A Disclaimer about this document statements about Intellectual Property Copyrights and Liability as well as a General Warning are available in an earlier section of this document Document No 29794_00 ...

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