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35

5

Troubleshooting

Troubleshooting will help you identify the common problems 
than can occur with the Powerpack Solar 400.

Read this chapter before calling Customer Service.

If you cannot solve the problem with the Powerpack Solar 
400, record the information asked for on “Information About 
Your System” on page 49 and then contact your dealer.

Common Problems

Buzz in Audio Equipment

Some inexpensive stereo systems have inadequate internal 
power-supply filtering and may buzz slightly when powered 
by the Powerpack Solar 400. The best solution to eliminate 
the buzzing is to use an audio system with a good quality 
filter.

Television Interference

The Powerpack Solar 400 is shielded to minimize 
interference with TV signals. If TV signals are weak, you 
may see interference in the form of lines scrolling across the 
TV screen. Try one of the following suggestions to minimize 
or eliminate the interference:

•

Use an extension cord to increase the distance between 
the Powerpack Solar 400 and the TV, antenna, and 
cables.

Powerpack_Solar_400.book  Page 35  Thursday, March 22, 2007  2:41 PM

Summary of Contents for Solar 400

Page 1: ...by XPower Powerpack Solar 400 Owner s Guide Powerpack_Solar_400 book Page i Thursday March 22 2007 2 41 PM...

Page 2: ...ternational All rights reserved Exclusion for Documentation UNLESS SPECIFICALLY AGREED TO IN WRITING XANTREX TECHNOLOGY INC XANTREX a MAKES NO WARRANTY AS TO THE ACCURACY SUFFICIENCY OR SUITABILITY OF...

Page 3: ...following conventions are used in this guide WARNING Warnings identify conditions that could result in personal injury or loss of life CAUTION Cautions identify conditions or practices that could res...

Page 4: ...ii 975 0328 01 01 Related Information You can find more information about Xantrex Technology Inc as well as its products and services at www xantrex com Powerpack_Solar_400 book Page ii Thursday March...

Page 5: ...al for future reference WARNING Limitations on Use The XPower Powerpack Solar 400 is not intended for use in connection with life support systems or other medical equipment or devices WARNING Shock ha...

Page 6: ...nnections When working on electrical equipment always ensure someone is nearby to help you in an emergency WARNING Heated surface Ensure at least 2 5 cm air space is maintained on all sides of the Pow...

Page 7: ...ppliances like flashlights razors and night lights that can be plugged directly into an AC receptacle to recharge Some chargers for battery packs used in hand power tools These affected chargers displ...

Page 8: ...erpack Solar 400 immediately IF BATTERY ACID CONTACTS EYES 1 Immediately flush with cold running water for at least 15 minutes 2 Then seek prompt medical attention IF BATTERY ACID CONTACTS SKIN 1 Wash...

Page 9: ...2 2 Features Contents 3 Powerpack Solar 400 Features 4 Front and Side Panels 4 Control Panel and Display 5 Power Socket Side Panel 6 Solar Panel Components 7 Backside Panel 8 Accessories 8 3 Operation...

Page 10: ...Battery Alarm 23 Overload Protection 24 High Surge Appliances 24 Trouble Appliances 24 12 Vdc Appliances 25 Operating DC Appliances 26 Low Battery Alarm 26 Overload Protection 26 USB Devices 27 Chargi...

Page 11: ...s 35 Buzz in Audio Equipment 35 Television Interference 35 Troubleshooting Reference 36 A Specifications Electrical Specifications 41 Physical Specifications 43 Warranty and Return Information 45 Powe...

Page 12: ...x Powerpack_Solar_400 book Page x Thursday March 22 2007 2 41 PM...

Page 13: ...xi Table 5 1 Troubleshooting reference 36 Table 5 2 Display Error Codes 39 Tables Powerpack_Solar_400 book Page xi Thursday March 22 2007 2 41 PM...

Page 14: ...xii Powerpack_Solar_400 book Page xii Thursday March 22 2007 2 41 PM...

Page 15: ...3 1 Charging with AC Power 13 Figure 3 2 Charging with DC Power 15 Figure 3 3 Male female Connectors 17 Figure 3 4 Charging with the Solar Panel 18 Figure 3 5 Different Display Codes 19 Figure 3 6 Op...

Page 16: ...xiv Powerpack_Solar_400 book Page xiv Thursday March 22 2007 2 41 PM...

Page 17: ...evices via a USB port Provides lighting for emergency use Allows the detachable solar panel supplied to charge the internal battery Allows AC DC and USB appliances to be run on the unit for an extende...

Page 18: ...protected from overheating If the inverter exceeds a safe temperature power to the unit automatically shuts off It will reset automatically after the unit cools down Low Battery Protection Low batter...

Page 19: ...he unit Contents Your Powerpack Solar 400 package includes the items shown in Figure 2 1 If any of these materials are missing or are unsatisfactory in any way please contact Customer Service see Warr...

Page 20: ...control panel Power Socket Side Panel Contains the DC and AC sockets AC charging port and USB port Solar Panel Component Contains the detachable solar panel and connectors Control Panel Contains the d...

Page 21: ...on when the DC socket and USB port are activated AC LED Indicator Light comes on when the AC sockets are activated Press and hold the AC Button for one second to activate the AC sockets Press and hol...

Page 22: ...r and up to 400 W peak power to various household appliances The two sockets accept standard North American three prong electrical plugs Note The AC sockets are activated by pressing and holding the A...

Page 23: ...e female connectors The Indicator Light flashes when the panel is receiving power from sunlight The Solar Panel is rated at 5 W and made of amorphous silicon material The panel can be detached from th...

Page 24: ...attaches to the Powerpack Solar 400 via the AC charging port and lets you recharge from a household AC outlet DC Charging Cable part 449 0187 01 01 lets you recharge the Powerpack Solar 400 from a 12...

Page 25: ...ng the Back Stand page 30 Operating Conditions and Guidelines CAUTION Read all safety instructions and the operational procedures in the manual before operating the Powerpack Solar 400 Retain this man...

Page 26: ...or splash on the Powerpack Solar 400 Cool Ambient air temperature should be between 32 and 104 F 0 and 40 C the cooler the better within this range Ventilated Leave at least 2 5 cm clearance around t...

Page 27: ...s immediately after purchase Recharge after each use When storing for long periods of time it is recommended to charge it once every month or at least once every three months You can also store it wit...

Page 28: ...nternal switch that monitors charging to prevent the battery from being overcharged Once the battery reaches 100 charge level the switch disconnects the charging source from the unit The unit goes int...

Page 29: ...Check that the indicator light is off 3 Press and hold the DC USB and Lamp buttons for one second to turn the DC socket USB port and the Lamp off 4 Check that the indicator light is off 5 Insert the...

Page 30: ...ing exposure to fire and explosion hazard This is typically found in marine applications or on portable generators with DC output Consult the vehicle s or generator s manual for DC output voltage info...

Page 31: ...et on the side of the Powerpack Solar 400 Note The vehicle s 12 Vdc power socket must also be on You have to start the engine and let it run to avoid draining the vehicle s battery 4 Press and hold th...

Page 32: ...harging 12 volt batteries Most generators are equipped with them Use this power source for faster charging Most of the Powerpack Solar 400 s battery capacity will be recharged in a few hours WARNING F...

Page 33: ...ar panel itself can be detached from the unit to allow you to position it better to catch direct sunlight The solar panel is connected to the charging assembly via an electrical cord that is joined to...

Page 34: ...charging indicator lights do not come on when charging with the solar panel Figure 3 4 Charging with the Solar Panel Note You have the option to detach the solar panel from the unit or you can leave t...

Page 35: ...arge and AC output power for 30 seconds Figure 3 5 Different Display Codes Note The Digital Display shows battery level and output power information It flashes for 30 seconds before turning off automa...

Page 36: ...ore proceeding to the required action Press and hold for one second either the AC or DC USB buttons The display window flashes battery capacity and power status Check Battery capacity status when eith...

Page 37: ...lashing green Charging Status light indicates that AC charger is currently charging the battery A steady green Charging Status light indicates that the Powerpack Solar 400 s battery is fully charged a...

Page 38: ...of the Powerpack Solar 400 See High Surge Appliances on page 24 and Trouble Appliances on page 24 Typical AC appliances that can be used on the Powerpack Solar 400 are listed in Table 3 1 Important K...

Page 39: ...that may be in use and recharge the unit as soon as possible Figure 3 6 Operating AC Appliances 1 Press and hold the AC button for one second to activate the AC sockets 2 Check the state of charge to...

Page 40: ...rpack Solar 400 can supply momentary surge power up to 600 W some appliances may exceed the capabilities of the Powerpack Solar 400 and trigger the inverter s safety overload shutdown circuit Trouble...

Page 41: ...ppliance draws the longer the Powerpack Solar 400 will operate before recharging is required Typical 12 Vdc appliances that can be used on the Powerpack Solar 400 are listed in Table 3 2 Note If you a...

Page 42: ...c appliance draws more than 12 A or has a short circuit defect If this occurs unplug the 12 Vdc appliance The internal thermal protector automatically resets after a few seconds Figure 3 7 Operating D...

Page 43: ...ices usually include a special USB cable not supplied that attaches one end to the USB port and the other end to the device Table 3 3 Typical USB Devices and Charge Times USB Device Battery Capacity A...

Page 44: ...isconnect any loads that may be in use and recharge the unit as soon as possible Figure 3 8 Charging USB Devices 1 Press and hold the DC USB button for one second to activate the USB port 2 Check the...

Page 45: ...hen the battery reaches 11 Vdc the Low Battery Alarm will sound indicating that battery is low and the unit is about to be shutdown to prevent battery damage When the battery reaches 10 5 Vdc the unit...

Page 46: ...back stand located in the middle of the backside panel You can use the stand to position the unit to face slightly upward especially when you place it on the floor during operation Figure 3 10 Back St...

Page 47: ...nel and degrade its ability to collect sunlight Do not immerse the solar panel in water Battery Maintenance All rechargeable batteries gradually discharge when left standing and need to be recharged p...

Page 48: ...olar 400 should be recycled or safely disposed of at your local recycling depot CAUTION Due to inherent self discharge lead acid batteries must be charged at least every 3 months once a month is recom...

Page 49: ...with common household waste Please ask your local authorities about recycling services that are available in your area The following website provides additional recycling information http www earth911...

Page 50: ...34 Powerpack_Solar_400 book Page 34 Thursday March 22 2007 2 41 PM...

Page 51: ...l power supply filtering and may buzz slightly when powered by the Powerpack Solar 400 The best solution to eliminate the buzzing is to use an audio system with a good quality filter Television Interf...

Page 52: ...em Possible Cause Solution Digital display shows E01 and alarm sounds Battery capacity is low Unplug all appliances and start recharging the Powerpack Solar 400 Digital display shows E02 and alarm sou...

Page 53: ...ances and start recharging the Powerpack Solar 400 Measured AC output voltage is too low Use of an average reading AC voltmeter to read output voltage Internal battery is almost fully discharged The m...

Page 54: ...he AC wall outlet Replace the AC Charger USB port not charging external device USB port is turned off Internal battery is discharged Press and hold the DC USB button to activate the USB port Recharge...

Page 55: ...o maximize exposure to direct sunlight Make sure that the connectors are inserted firmly into each other Check that the cord is not damaged nor wire exposed Table 5 2 Display Error Codes Display Code...

Page 56: ...40 Powerpack_Solar_400 book Page 40 Thursday March 22 2007 2 41 PM...

Page 57: ...oltage 115 10 Vac RMS Output frequency 60 Hz 1 Hz Output wave form Total Harmonic Distortion THD Maximum Single Harmonic modified sine wave non sinusoidal 32 7 30 No load current draw 0 40 Adc Input v...

Page 58: ...t 12 hi bright white LEDs with diffuser Internal Battery Section Internal battery type sealed AGM Absorbed Glass Mat lead acid Internal battery voltage nominal 12 Vdc Internal battery capacity minimum...

Page 59: ...able replacement part 449 0187 01 01 39 1 m 18 AWG with male to male lighter plugs One plug is equipped with an 8 amp 32 volt time delayed fuse AC Charger replacement part 074 1004 Input 120 10 Vac 60...

Page 60: ...44 Powerpack_Solar_400 book Page 44 Thursday March 22 2007 2 41 PM...

Page 61: ...antrex repairs or replaces a product its warranty continues for the remaining portion of the original Warranty Period or 90 days from the date of the return shipment to the customer whichever is great...

Page 62: ...input volt age from generators and lightning strikes c the product if repairs have been done to it other than by Xantrex or its authorized ser vice centers hereafter ASCs d the product if it is used...

Page 63: ...d on the outside of the shipping box if they are shipped collect or if they are shipped to the wrong location When you contact Xantrex to obtain service please have your instruction manual ready for r...

Page 64: ...conditions of the warranty have not been met or if no dated proof of purchase is available your unit may be serviced or replaced for a flat fee To return your XPower Powerpack Solar 400 for out of war...

Page 65: ...________________________ p Type of installation e g RV truck vehicle home _________________________________ p Length of time inverter has been installed _________________________________ p Battery bat...

Page 66: ...50 Powerpack_Solar_400 book Page 50 Thursday March 22 2007 2 41 PM...

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