Xplore iX10101L2, User Manual

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50 Network Issues Chapter 4 Troubleshooting and FAQs
Ethernet Issues
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The connection might be loose. Remove the Ethernet cable and reconnect it.
•
The Ethernet network might be experiencing problems. Check with someone near you to
determine if he or she has network access.
•
Replace the Ethernet cable.
Wi-Fi Issues
Here are possible reasons your tablet is not connecting to a Wi-Fi network:
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Make sure that your Wi-Fi is turned on.
•
See Connecting to a Wi-Fi Network on page 19 for how to connect to a Wi-Fi network.
•
You might not have access to the network. Obtain a user name and password from a
network administrator.
•
The security settings in your tablet might prevent a connection. For example, the network
might not be broadcasting the network name (SSID) or encryption might be required.
Check with your network administrator.
Bluetooth Issues
If you are having trouble with connecting with Bluetooth, see Connecting to Bluetooth Devices on
page 21.
Bluetooth Tips
Xplore Technologies® and its Bluetooth® partners have worked to ensure a positive experience with
this technology and to ensure Bluetooth interoperability. In doing so, we have found the following
issues:
•
Interference
If you’re running Bluetooth and Wi-Fi® at the same time, interference can affect the
Bluetooth performance. This is most noticeable if:
– You try to transfer large amounts of data, such as with file transfers.
– Several Bluetooth devices are operating in an office simultaneously.
•
Speech Recognition
Bluetooth audio has not been fully developed for speech recognition. Therefore, for
speech recognition, we recommend that you not use a Bluetooth wireless headset.
•
Disconnection
Some Bluetooth devices disconnect when they go into power-saving mode. Most devices
automatically reconnect when they become active again.
•
Interoperability
If you are having issues with interoperability of Bluetooth devices, contact the
manufacturer of your Bluetooth device and check its compatibility with the Bluetooth
software installed on your Tablet
PC.
Mobile Broadband Issues
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See Connecting to a Mobile Broadband Network on page 22.